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This was our first time staying at this Hilton. The location was perfect! Right next to Times Square and the Theater District. The staff was very friendly and helpful. It was a great experience! We will definitely stay here again!
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With less than 24 hours’ notice I had to make a trip to New York and after parking my CEO at the New York Plaza, went to my favorite Hilton in Times Square that had availability and a decent King Sized room with a great...More
8 Thank EliteTravellers
Response from Tashauna C, Guest Relations Manager at Hilton Times SquareResponded July 1, 2018
Thank you for sharing your feedback with us. It's delighting to hear the way Mr. Malhotra, Miguel, and the team took great care of you. We hope to see you again really soon and will be sure to provide you with your home away from...More
Hilton Times Square, NYC. Kenny C at the front desk is professional, efficient, and friendly. He did a great job handling a billing mix-up that was caused by confusion on my part. Kenny made things right immediately and then followed up with a hand-written note...More
Special thank you to Fransisco. Far too often the subtleties of exceptional customer service are missing in establishments. They can be the difference between an enjoyable stay or an exceptional one.
When you go somewhere, anywhere, having some kind of friendly and professional relationship with...More
Thank Matthew C
Response from Luisairy G, Manager at Hilton Times SquareResponded yesterday
Dear Matthew C,
Thank you for reviewing our property. We are glad you enjoyed your stay and Francisco made your stay even more memorable. We will share your comments with him to encourage our team to continue providing great service.
We hope to welcome you...More
From the time we got there until we left everyone was super nice. Our Room was so comfortable and the Beds were awesome. The view from the room was fabulous. The only thing weird was you check in with your car at the back side...More
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 days ago
Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. I am pleased that you found our staff, location and rooms to your liking. I hope the overall positive experience you had with us brings...More
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.