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      Hilton Times Square

      6,852 Reviews
      #110 of 468 Hotels in New York City
      234 West 42nd Street, New York City, NY 10036-7215
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      Certificate of Excellence
      Traveler (1991)
      Room & Suite (1067)
      Dining (85)
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      Overview
      4.5
      6,852 reviews
      • Excellent60%
      • Very good30%
      • Average7%
      • Poor2%
      • Terrible1%
      Travelers talk about
      “times square” (1,719 reviews)
      “raquel ortiz” (81 reviews)
      “great location” (992 reviews)
      Wifi
      Parking
      Breakfast Buffet
      Air Conditioning
      Non-Smoking Hotel
      Restaurant
      Room Service
      Suites
      Bar/Lounge
      Fitness center
      Concierge
      Wheelchair access
      Business Center
      Dry Cleaning
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      4.0 Star Hotel
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      Offers from Hilton Times Square
      Special Offer: Up to 20% Off!
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      Rooms
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (6,852)
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      1 - 5 of 5,988 reviews

      Reviewed 2 days ago
      Hilton Web Site failed to process cancellation - Hotel insisted on charging fee.

      Hotel just screwed me out of almost $400 for a cancellation that the Hilton website failed to process. Hilton customer service said to work with the hotel and the hotel referred me back to Hilton customer service. Hotel management had no interest in making me...More

      1  Thank wxrgeoworld
      Response from hiltontimess, Manager at Hilton Times SquareResponded yesterday

      Dear Wxrgeoworld, Thank you for your review. I am truly sorry to hear about all challenges that you went through and that our staff was less then helpful in this matter. I will be sure to share your comments with my team as a example...More

      Hotel's Favorite
      Reviewed 3 weeks ago
      Another great stay at HTSq

      Another fantastic stay at the Hilton Times Square. The location is perfect. When you're on 42nd street it can be a litle manic, but as soon as you're through the doors at ground level it's peaceful. Same goes for all public areas. And the rooms...More

      1  Thank Antxl
      Response from hiltontimess, Manager at Hilton Times SquareResponded 3 weeks ago

      Dear Antxl, Thank you very much for the feedback. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such as rooms, service, and our location....More

      Reviewed 3 days ago via mobile
      Do not book this hotel for business

      This hotel has a three day cancellation policy. So if you are a business traveler and may have to change your plans, find someplace more accommodating. I cancelled 24 hours in advance, as soon as my plans changed, and was billed over $600!More

      1  Thank Marti K
      Response from hiltontimess, Manager at Hilton Times SquareResponded yesterday

      Dear Marti K, I thank you for your posting and comments in regards to your stay. These posts allow us to review our performance and make the experience better for our guests. Please accept my sincere apologies for any inconvenience you have experienced. We take...More

      Reviewed 3 days ago
      Clean with lots of space

      I was glad to find a NYC hotel room with double queens. I am picky about room cleanliness, and Hilton Times Square met my standards. The $25 charge for the buffet breakfast seems a little steep - even for New York.More

      Review collected in partnership with Hilton Hotels & Resorts
      1  Thank kaym479
      Response from hiltontimess, Manager at Hilton Times SquareResponded yesterday

      Dear Kaym479, Thank you for taking the time to share feedback on your recent stay with us. Please note that our restaurant pricing is comparable to other Times Square hotel properties. Upon your next stay please let us know and we would be happy to...More

      Reviewed 4 days ago
      Excellent location

      This is the perfect location if you're doing all the touristy things in NYC or if this is your first time in the city. Super easy access via the subway which is located a couple of blocks away, and also super easy to get on...More

      1  Thank Nalalita
      Response from hiltontimess, Manager at Hilton Times SquareResponded yesterday

      Dear Nalalita, Thank you for sharing your experiences with us. We greatly appreciate this feedback. We hope to have you stay with again. Lynell Lovett Administrative Operations Manager lynell.lovett@htsnewyork.com

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      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Restaurant
      • Room Service
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      • Hotel Amenities
      • Room Service
      • Business Center with Internet Access
      • Dry Cleaning
      • Meeting Rooms
      • Laundry Service
      • Concierge
      • Multilingual Staff
      • Conference Facilities
      • Breakfast Available
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Things to do
      • Restaurant
      • Fitness Center with Gym / Workout Room
      • Bar/Lounge
      Details
      • Price range
      • $208 - $566 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #32 Family Hotel in New York City
      • #36 Business Hotel in New York City
      • #47 Romantic Hotel in New York City
      • #91 Luxury Hotel in New York City
      • Room types
      • Non-Smoking Rooms ,
      • Suites ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 478
      • Reservation Options
      • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, Hilton Hotels Direct, Travelocity, Agoda, TripOnline SA, Cancelon, Ctrip TA, Hotwire, Cheap Tickets and HotelQuickly so you can book your Hilton Times Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • United States >
      • New York >
      • New York City >
      • Midtown / Times Square / Theater District / Manhattan
      • Also Known As
      • Hilton Times Square Hotel New York City ,
      • Hilton Hotel Times Square ,
      • Hilton New York City ,
      • New York City Hilton
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      All photos (2,380)
      Full view
      Traveler (1991)
      Room & Suite (1067)
      Dining (85)
      Pool & Beach (2)
      Hotel & Grounds (1102)
      Bathroom (78)
      Family and Play Areas (3)
      Business Center & Event Rooms (3)
      Nearby
      Midtown
      This is the iconic New York that so many visitors
      imagine before they visit - spectacular skyscrapers
      like the Chrysler Building and Empire State Building,
      iconic public buildings like Grand Central Terminal
      and the New York Public Library, and the non-stop
      hustle and bustle of the city streets. Fifth Avenue is
      a shopper's paradise where you can find every kind of
      store imaginable, with fashion brands ranging from the
      ...More
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 252 questions
      tak3
      September 11, 2017|
      AnswerShow all 2 answers
      Response from Brian C | Reviewed this property |
      I did not like this hotel as it was well below standard that I would expect from a Hilton. Certainly very dated and dirty.
      0
      Votes
      mamafraz
      September 8, 2017|
      AnswerShow all 5 answers
      Response from Maria A | Reviewed this property |
      First, sorry for not seeing sooner - my apologies. I would call the front desk. Or better yet, ask for the manager. There is NO EXCUSE what-so-ever for this kind of service. The concierge can absolutely do this for you... More
      0
      Votes
      Karen_Mom2014
      September 2, 2017|
      Answer
      Response from Brian C | Reviewed this property |
      Not sure as we did not visit this attraction
      0
      Votes
      Room Tips
      "You cant hear the street noise on higher floors, unless you open the window!"
      Read review
      "Don't be confused when you arrive. The Lobby is on the 21st floor the entrance is a hallway to elevators..."
      Read review
      "Don't stay there shop around pictures are very deceiving ."
      Read review
      "Choose another hotel"
      Read review
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