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Hilton Times Square

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Traveler (2267)
Room & Suite (1252)
Storyboard
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“times square”(1,765 reviews)
“raquel ortiz”(85 reviews)
“great location”(1,071 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Times Square
Special Offer: Up to 20% Off!
Hotel deals
Offers from Hilton Times Square
Special Offer: Up to 20% Off!
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,518)
Filter reviews
6,584 results
Traveler rating
3,948
1,888
473
154
121
Traveler type
Time of year
LanguageEnglish
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3,948
1,888
473
154
121
Show reviews that mention
All reviewstimes squareraquel ortizgreat locationnew yorkstreet entrancethe empire state buildingdiamond memberfreedom towercorner roomhudson riverport authorityhigh floorroom was largestatue of libertycentral locationsubway stationthe theater district
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1 - 5 of 6,584 reviews
Reviewed yesterday

This was our first time staying at this Hilton. The location was perfect! Right next to Times Square and the Theater District. The staff was very friendly and helpful. It was a great experience! We will definitely stay here again!

Review collected in partnership with Hilton Hotels & Resorts
Thank FoodieTN
Hotel's Favorite
Reviewed June 30, 2018

With less than 24 hours’ notice I had to make a trip to New York and after parking my CEO at the New York Plaza, went to my favorite Hilton in Times Square that had availability and a decent King Sized room with a great...More

8  Thank EliteTravellers
Response from Tashauna C, Guest Relations Manager at Hilton Times SquareResponded July 1, 2018

Thank you for sharing your feedback with us. It's delighting to hear the way Mr. Malhotra, Miguel, and the team took great care of you. We hope to see you again really soon and will be sure to provide you with your home away from...More

Reviewed yesterday via mobile

Hilton Times Square, NYC. Kenny C at the front desk is professional, efficient, and friendly. He did a great job handling a billing mix-up that was caused by confusion on my part. Kenny made things right immediately and then followed up with a hand-written note...More

Thank Keith H
Reviewed 2 days ago

Special thank you to Fransisco. Far too often the subtleties of exceptional customer service are missing in establishments. They can be the difference between an enjoyable stay or an exceptional one. When you go somewhere, anywhere, having some kind of friendly and professional relationship with...More

Thank Matthew C
Response from Luisairy G, Manager at Hilton Times SquareResponded yesterday

Dear Matthew C, Thank you for reviewing our property. We are glad you enjoyed your stay and Francisco made your stay even more memorable. We will share your comments with him to encourage our team to continue providing great service. We hope to welcome you...More

Reviewed 3 days ago

From the time we got there until we left everyone was super nice. Our Room was so comfortable and the Beds were awesome. The view from the room was fabulous. The only thing weird was you check in with your car at the back side...More

Thank Enjoyyourlifetothefullest
Response from hiltontimess, Manager at Hilton Times SquareResponded 2 days ago

Dear Enjoyyourlifetothefullest, Thank you for taking the time to post a review of your recent stay. We appreciate your feedback. I am pleased that you found our staff, location and rooms to your liking. I hope the overall positive experience you had with us brings...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$202 - $544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#95 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
$202 - $544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Family Hotel in New York City
#35 Business Hotel in New York City
#47 Romantic Hotel in New York City
#95 Luxury Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2267)
Room & Suite (1252)
Dining (97)
Pool & Beach (2)
Amenities (42)
Business Center & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Kelly L
July 12, 2018|
AnswerShow all 6 answers
Response from ThoughtsFromAPage | Reviewed this property |
When we have separate reservations like that, I ask the hotel to link them when I check in. That has worked for me every time.
2
Votes
Jeremiah R
July 12, 2018|
AnswerShow all 4 answers
Response from Theguys2 | Reviewed this property |
Yes. Ask your driver to take you to the 41st Street side, easier and quieter. There should be a bell captain. You tell him you are checking in and he will stowe luggage and give you a receipt.
1
Vote
Room Tips
"Higher floors, better views."
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"Even number rooms with a downtown City View are great!"
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"I don't think there's a bad room in the place, and lots of options regarding views."
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"26th Floor facing Empire State Building and Freedom Tower."
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