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Fairfield Inn & Suites New York Manhattan/Chelsea

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717 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites New York Manhattan/Chelsea
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Showing 569: English reviews
PA
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 9, 2014

We just returned from a 4 night stay in this hotel. We were a group of 4 ladies and shared a room with 2 double beds. On our arrival, we were told we were given a slightly larger room but they were unable to give us a platinum member upgrade. I was fine with this, knowing upgrades are not always... More 

Helpful?
Thank rwjab
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Rwjab, Thank you for sharing your feedback on Tripadvisor on your recent stay with us. I am sorry to hear that you did not find the rooms spacious enough during your stay. We do our best to take care of our Marriott Reward members and unfortunately during the time you stayed with us, we did not have our double... More 

Rochester, New York
Level Contributor
215 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
4 of 5 stars Reviewed December 5, 2014

One night stay in the heart of the Flower Market - interesting to see what they are selling at any given hour, often on the sidewalk. Great view from room of Empire State Building all lit up, and bigger than typical for a New York City Fairfield. Nice flat screen TV and good shower although hot water was tough to... More 

Helpful?
2 Thank traveltime841
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Traveltime841, Thank you for your kind review you posted on Tripadvisor! We are so happy you decided to share your feedback on the service we were able to provide for you! We value our customers thoughts and appreciate you taking the time to give future guests an idea of what Fairfield Inn and Suites is all about! Thank you... More 

Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

Good value hotel near macys and maddison square garden. Staff were fabulous and helpful. Plenty of choice for breakfast. Tge roof garden has amazing views as good as a lot if the expensive rooftop bars. Could do with slightly brighter lighting in the bedroom and a bit better space to put clothes away, but it suited us fine and i... More 

Helpful?
1 Thank Sue T
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Sue T, Thank you very much for the thoughtful review you recently posted on Tripadvisor! I am happy you found our room comfortable and that you were able to access everything easily. I am happy you were able to enjoy our rooftop terrace as well. It is the perfect height to enjoy NYC's views and empire state building. We... More 

Rainbow Lake, New York, United States
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed November 24, 2014

I can only address the issues we faced in our room and cannot comment about another experience. I found the room we were given very small. It was difficult to maintain a proper warmth in the room. At times we were left with only one bath towel for two people. I tried to take a bath, but the plug leaked... More 

Helpful?
Thank Patrick E
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Patrick E. I am very sorry to hear that your recent stay with us did not meet your expectations. Though the front desk was able to assist you, please accept our apology for any inconvenience you may have experienced. We hope if you decide to stay with us again. we will be able to provide a better experience for... More 

Pleasant Hill, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 21, 2014

Stayed here for 3 weekend nights in fall, 2014. Great accommodations and lodging experience in the true center of Manhattan. Great location and central to all our favorite haunts. Situated between two major subway lines traveling the spine of Manhattan -- one block or less from the 1-2-3 lines on the west and the N-Q-R lines on the east --... More 

Helpful?
Thank lemmez
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Lemmez, Thank you for going out of your way to share your thoughtful and positive feedback about your recent stay with us at the Fairfield Inn and Suites! By providing tips and advice for future guests, shows what a valued customer you are to us. We are located in a very unique and appealing location and once again delighted... More 

East Islip, New York
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed here for one night on business. Front desk staff were very friendly and accommodating. Room was clean and decent size for NYC. Complimentary breakfast was above average. Ask for a room with a view of the Empire State Building if available.

Helpful?
Thank RyanBonner
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Ryan Bonner, Thank you very much for the wonderful review! We enjoyed having you stay with us and hope that we are able to welcome you back in the near future! If there is anything I can assist you with in the future, please do not hesiate to contact the hotel or me directly at brittany.wellinger@fairfieldinnchelsea.com! More 

Chicago
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2014

I had a very pleasant experience due to the front desk staff, Keisha, Kawanna, Brittany, Theresa, and Leo. They were very friendly and very attentive to my needs. They made sure I was comfortable in my room and helped me greatly when I needed to adjust my reservation. The valet service leaves a lot to be desired, not because of... More 

Helpful?
Thank Jerry S
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Jerry S, It was our pleasure having you stay with us! I am so happy to hear that you were pleased with the service that our front desk was able to provide for you. It was also very kind of you to share your positive feedback with us. Please except our sincerest apology for the issue you experienced with... More 

Ponce, Puerto Rico
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 12, 2014

Very good location near Penn Station ,Madison Square Garden, Midtown Manhattan. Fairfield Inn & Suites is completely remodeled lobby,entrance Breakfast lounge and rooftop. Room was neat ,clean,and usual commodities good service. Front Desk personnel very courteous,respectfull. Not expensive Recommend Stay.

Helpful?
Thank Luis C
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Luis C, Thank you for your kind review on your recent stay with us! We are in a great location and very happy you found everything near by easy to access! We hope to welcome you back in the near future and enjoy the holidays! More 

Rochester, New York
Level Contributor
195 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed November 10, 2014

Nice FI near a lot - Eataly/Madison Square Park/Garden, High Line, Herald Square/Macy's etc. We checked in early on a Friday morning and left our bags and car. When we returned after 3 pm, our room was ready for us. We were told we were upgraded to a room with a view. It was on the 10th floor facing north.... More 

Helpful?
Thank Dave E
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Dave E, I am happy to hear we were able to accommodate you during your stay with us in NYC! Your feedback is very helpful and we appreciate you taking the time to share your thoughts. Our convenient location helps our guests access the city more easily and we hope to always be your choice hotel when your travels... More 

Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 8, 2014

The room was clean. The mattress is on it's last legs, and needs to replaced. The reason for the poor review though is it's clear someone went through my bags the day before I left. Nothing was taken, but it was clearly rummaged through. Otherwise the front desk staff was incredibly nice and the location is convenient. Everyone at the... More 

Helpful?
1 Thank B B
Brittany_Wellinger, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear B B, I am sorry to hear you had so many isues during your stay with us. Our staff is aware of the procedures with luggage handling and I hope this is just a misunderstanding. Please let me know if you would like to speak further about this I would be more than happy to! We hope to make... More 

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 W 28th St, New York City, NY 10001-6101
Location: United States > New York > New York City > Chelsea
Price Range: $179 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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