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Fairfield Inn & Suites New York Manhattan/Chelsea

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116 West 28th Street, New York City, NY 10001
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690 Reviews from our TripAdvisor Community

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Showing 550: English reviews
New Jersey
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were able to check in early (at 2pm) which was great! The room was small but is not a surprise for a New York hotel. Free breakfast was included. The bed is very comfortable and I love the huge windows. The bathroom was a little too tight though. They also can store your luggages after check out if you... More 

Helpful?
Thank nesza00000
Kingston, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Nice clean rooms. Staff very helpful. Ashley at the front desk was very helpful. Lina the Assistant Manager was very caring. Great options for breakfast. We walked practically everywhere -Times Square and everywhere in between! We'll be back!

Helpful?
1 Thank taniat83
Reigate, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I booked in for four nights to start off our US tour. We arrived late after a long journey and the receptionist was pleasant, with check in being quite painless. When we got to our room it was very small with dark furniture but the bed was comfortable although AC quite loud. We had a search around... More 

Helpful?
Thank LuckyLuka333
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear LuckyLuka333, I am so sorry you were disappointed in your stay with us. It is our goal to make sure you have the most exceptional guest experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced. I am sorry about your experience at the front desk.... More 

Kansas City
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My colleague and I traveled on business for two nights. We chose the Fairfield because it was cheaper than other options and it's proximity to our clients. The rooms were standard New York size, so they were on the smaller side but I was pleased with the amount of vanity space in the bathroom and it had the desk and... More 

Helpful?
1 Thank dawnkens
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear dawnkens, I am so sorry you were disappointed in your stay with us. It is our goal to make sure you have the most exceptional guest experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced. Please give us another chance. We would love the opportunity... More 

Vancouver
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one week at this fantastic hotel in a great location. Located in the flower district. Short walking distance to Penn Station, Empire State Building, Macy's, Madison Square Garden and so much more! Located a very short walking distance to subway lines that take you all over the city. The hotel lobby and breakfast area were very clean, as... More 

Helpful?
Thank Arly1
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Arly1, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea through an online review at Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared... More 

illinois
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The room was nice and it is always great to have a complimentary breakfast and a rooftop patio. The staff at the Fairfield at 116 28th St. was outstanding. From making a copy, providing directions to making adjustments, this staff was the best and they were extremely busy. A special shoutout to Lily, Kevin and Ashlei for their help and... More 

Helpful?
Thank Scfamily05
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Scfamily05, Thank you so much for choosing to stay with us and for writing this review on our Fairfield Inn & Suites by Marriott Chelsea. It is great to hear of your experience and it is appreciated. We would love to be your home away from home the next time your travels bring you to Manhattan! I will be... More 

Randolph, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

A clean hotel. We very much enjoyed our stay in the New York City. Staff members were helpful and accomodative. Conveniently located. Close to the subway station. We felt safe coming back to our room at 11 p.m.

Helpful?
Thank mitasinha
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear mitasinha, Thank you so much for choosing to stay with us on your trip to NYC! I am so happy that you felt safe, happy and confident here at Fairfield Inn & Suites by Marriott Chelsea. As visitors to the Big Apple I am glad that you were able to walk easily to the attractions in our neighborhood, including... More 

Quebec City, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed four night while working a show at Jacob Javits in May, I didn't know that 28th Street turns into an urban garden every day. Short walk to Chelsea/Penn Station/Time Square/Village and Javits. Will definitely stay there again.

Helpful?
Thank MAF7301
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear MAF7301, From our entire team, thank you for choosing to stay with us and for providing this review on our Fairfield Inn & Suites by Marriott Chelsea This is greatly appreciated. We are thrilled to hear you enjoyed your experience in our central location. We hope to see you again whenever your travels bring you to New York City.... More 

New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Ashlei, the Front Desk clerk, greeted us with genuine enthusiasm and that was the start of a magical stay in NYC. She worked hard every minute to insure that we had a good time. That's why I give the Fairfield Inn on 28th St in NYC a top-shelf rating.

Helpful?
Thank tinaturner_7497
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear tinaturner_7497, Thank you for sharing your experience at the Fairfield Inn & Suites New York Manhattan/Chelsea through an online review at Trip Advisor! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest your feedback will be shared... More 

Sacramento, California
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I came to visit the Fairfield a couple days with my husband. He checked in a couple days before me on business. The hotel was lovely. Even though Keisara said she was still learning how to get around the city. She was very helpful and gave great directions and even asked her manager just to verify the info she gave... More 

Helpful?
Thank becca_smith85
Adam G, General Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear becca_smith85, Thank you for taking the time to complete an online review at Trip Advisor in regards to your recent stay at the Fairfield Inn & Suites New York Manhattan/Chelsea. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 West 28th Street, New York City, NY 10001
Location: United States > New York > New York City > Chelsea
Price Range: $191 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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