We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Fairfield Inn & Suites New York Manhattan/Chelsea

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Fairfield Inn & Suites New York Manhattan\/Chelsea
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

701 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 559: English reviews
Oakville, Canada
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was deciding between staying at this hotel or another one at the Times Square. Many reviewers say that it is noisy at the Times Square, so I chose the Fairfield Inn, a few streets away. That turned out to be a wise decision. It is within walking distance to many attractions, and yet far from the noise and lights... More 

Helpful?
Thank mike k
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Singapore, Singapore
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights during a business trip. Pros: Hotel is conveniently located, especially for tourists. Rooms are decent enough. Cons: I find it expensive for the value of services. Base prices are expensive and on top of that those essential tax components. Hotel service staff are pretty average and indifferent. My room was extremely dark with only... More 

Helpful?
Thank SumithMadampath
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Thank you for staying at Our property I do see The list of your pros and cons. I will speak with My Housekeeping and engineering team to look into the feedback of our rooms. I hope that you enjoyed your stay with us and will continue to stay with The Fairfield Inn Manhattan Chelsea. More 

Hartford, Connecticut
Level Contributor
167 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 1 week ago

Chose this hotel to try staying in the flower district. Great prices so I splurged for a City View (should be a great view of the Empire State Bldg) on a high floor. I am a Marriott Silver Rewards member which normally means something, but not to this hotel. Was placed on 8th floor (of something like 20 floors, so... More 

Helpful?
1 Thank MsCasualTravelor
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Good Morning; I apologize for the construction noise across from the Hotel. We are in the process to speaking to the company about their start time on the weekend. As a Marriot reward member we strive to give the best experience for all our guest. I see that you are looking to return to the NYC area. Please contact the... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

room not ready until after 7PM, kept stringing me along for 3 hours...entered room at 7:30 bed not made, towels on floor !!!! Complained to management upon return home. Voice mails, emails all unanswered. Had to elevate to corporate. Hotels response to corporate was (politely) inaccurate, VERY inaccurate. Corporate needs to review this franchisee with greater scrutiny. Poorly managed, little... More 

Helpful?
2 Thank dbwells
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Dear Guest, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn & Suites New York Manhattan/Chelsea. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for... More 

Las Vegas, Nevada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We arrived to this hotel exhausted and hungry after a 6 1/2 hour drive from pittsburgh. Upon checkin we were rudely informed that there were no doubles and gave us a tiny King bed room. (All rooms, hallways, entrance and elevators are very small in this hotel) This was unacceptable for our family of 4 especially since our reservation was... More 

Helpful?
Thank bonsu83
kerwinfrancis, Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

We do Apologize for any issues you had for your reservation. Per your conversation with our Assistant General Manager we waived all fees for your room. We hope in the Near future that you do come back to stay with us In the NYC Area. More 

Oshawa
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Price is right hotel team was friendly in the lobby and the free breakfast buffet was decent. The hours for the rooftop bar are not very good and the bartender was incredibly rude. Rooms are small but clean and quiet and the hotel is convenient to everything. Not a bad stay for the price. Just need to fix the hours... More 

Helpful?
Thank 783vincej
Management response:

I apologize for your stay but I do believe you have the wrong property. Our property does have a rooftop but we do not have a Bar as of yet. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Facilities were decent. However we had a bizarre unsafe experience. Had repeated many Knocks at 1 am which kept intensifying. Finally asked and was told it was housekeeping with towels. Front desk was too quick to say it was some mixup. No apology from manager or call though I registered a complaint with Marriott customer service. Felt very fishy to... More 

Helpful?
1 Thank Nita S
Management response:

Good Day on behalf of the Fairfield inn Manhattan Chelsea we apologize for what transpired. My overnight agent made an honest mistake by mistaking the room numbers. We always have an overnight houseman to ensure that both Staff and guest are safe overnight. We apologize about this issue and can promise in the future it will never happen again. More 

Warren, Ohio, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My friend and i decided to do a day visit into the city and couldnt have asked for a better place to stay. Everyone at the hotel was very nice and treated us like family. They helped us with everything from direction, places to eat, where the best deals where right down to fixing our poor feet after a long... More 

Helpful?
Thank Alicia P
Management response:

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Can't say enough great things about this little gem in ChelseaNYC-- it was so great, I'm compelled to offer my first TripAdvisor review, despite being a pretty frequent traveler. The hotel is ideally located near Penn Station, tons of restaurants, great NYC florists, subway stops, etc. I was thrilled to arrive and be the designated "guest of the day", with... More 

Helpful?
2 Thank Bryan C
Management response:

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

New Jersey
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We were able to check in early (at 2pm) which was great! The room was small but is not a surprise for a New York hotel. Free breakfast was included. The bed is very comfortable and I love the huge windows. The bathroom was a little too tight though. They also can store your luggages after check out if you... More 

Helpful?
Thank nesza00000
Management response:

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

225 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (209)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (50)
Viewed
View from Room (29)
Viewed
Bathroom (14)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (3)
Viewed
Family/Play Areas (1)
Viewed
Other (88)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (16)
Viewed
Dining (1)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these New York City hotels
Chelsea
Courtyard New York Manhattan/Chelsea
Courtyard New York Manhattan/Che...
#128 of 475 in New York City
4.5 of 5 stars 662 reviews
Chelsea
Fairfield Inn & Suites New York Midtown Manhattan/Penn Station
Fairfield Inn & Suites New York ...
#113 of 475 in New York City
4.5 of 5 stars 1,050 reviews
Chelsea
Cambria hotel & suites New York - Chelsea
Cambria hotel & suites New York ...
#46 of 475 in New York City
4.5 of 5 stars 467 reviews
Show Prices
Show Prices
Show Prices
Chelsea
Hampton Inn Manhattan-Chelsea
Hampton Inn Manhattan-Chelsea
#167 of 475 in New York City
4.5 of 5 stars 1,613 reviews
Chelsea
Hilton New York Fashion District
Hilton New York Fashion District
#149 of 475 in New York City
4.0 of 5 stars 2,956 reviews
Chelsea
Hampton Inn Manhattan - Madison Square Garden Area
Hampton Inn Manhattan - Madison ...
#164 of 475 in New York City
4.0 of 5 stars 1,639 reviews
Show Prices
Show Prices
Show Prices

Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 W 28th St, New York City, NY 10001-6101
Location: United States > New York > New York City > Chelsea
Price Range: $173 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Marriott, Odigeo, Travelocity, Priceline, TripOnline SA and Agoda so you can book your Fairfield Inn & Suites New York Manhattan/Chelsea reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay