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Fairfield Inn & Suites New York Manhattan/Chelsea

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719 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Warrington, United Kingdom
Level Contributor
161 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed yesterday NEW via mobile

Positives first. Great bed and shower. Important but that's it. We had room 201. Very cramped with lots of faulty equipment. We booked 4 nights but moved on after one. Breakfast room is nice but poor quality items. I can't stand plastic cutlery and cardboard plates. It's got to be cheaper washing proper plates. There is construction going on outside... More 

Helpful?
Thank garstonian
Leeds, United Kingdom
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I like Marriott hotels and generally I write good reviews but I was disappointed in this one BUT it's not down to the staff who were polite, it was down to what is happening around the hotel,. Firstly , arriving at the hotel the pavement is blocked by what is becoming a giant garden centre, the shops spilling out onto... More 

Helpful?
Thank Smitty S
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I am so sorry you were disappointed in your stay with us. It is our goal to make sure you have the most exceptional guest experience possible. Please consider staying with us again. I am confident we can make your stay one of the best you’ve ever experienced. Our hotel Is located in the beautiful flower district I apologize that... More 

Ludlow, Massachusetts
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We were attending an event at MSG & needed a place to stay just for the night. The price was decent & it was close enough to walk to & from. There were 4 of us that stayed in a room. 2 adults & 2 children. This had to be one of the smallest rooms I've ever stayed in while... More 

Helpful?
Thank maria52675
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I am sorry about your experience at the hotel. I can assure you that it is not standard to have someone at our hotel who isn’t satisfied. We strive to ensure our front desk agents and other team members know how much we value your business. I apologize for any issues you had. Please give us another chance. We would... More 

County Dublin, Ireland
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel last week, commencing Sept 1st, from the moment we arrived the staff were just incredibly friendly, I mean each & every staff member. They are a credit to the Marriott Group. The rooms are small, the breakfast choice is excellent. Free Starbucks tea & coffee all day with delicious cookies in the afternoon. From the... More 

Helpful?
1 Thank paul1242016
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

Thank you for your feedback. your review is deeply appreciated. Please contact me personally if you return to the NYC area so that we can better accommodate you.I would like to thank you again for choosing the Fairfield Inn & Suites by Marriott Chelsea and we hope to see you in the near future! Kerwin Francis, C.H.S. | Front Office... More 

New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After Spending hours trying to find a reasonably priced hotel in NY during fashion week I found this little Gem!! No resort fees, good location. Close to transportation. Check out was not until Noon. Breakfast was included. Nice bed Linens and comfortable bed. Rooms are clean and spacious. This will be my 'go to' hotel in NY city.

Helpful?
2 Thank the100max
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Middleburg, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Ashelel, The receptionist check us in with a snap. She was very friendly and helpful. She was just what I need.This was a escape from my children for just a day.The room was very nice.New York Style! I'm in love with this place. You guys rock!

Helpful?
3 Thank Selina K
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Quartz Hill, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My family visited the hotel on our recent stay to New York and could not be happier! The housekeeper manager Amrita Bangari and her fantastic staff did a outstanding job in making sure our family was taken of from the clean hotel to the courteous and helpful staff along with the fantastic breakfast in the morning. Whenever we travel to... More 

Helpful?
3 Thank Damon C
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My family and I have stayed in the hotel for 3 nights. Location is great, Walking distance to time square, Subway is few minutes away from the hotel. I have a nice view of empire status building from my room.

Helpful?
2 Thank serenaprincess07
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Sometimes the staff makes up for any shortcomings of a hotel. We stayed on Saturday night. Check in was fast and easy and greeted with a smile. Valet parking was $55 for the night but literally had 2 days of parking (that's important in NYC) the front desk even held our bags after checkout so we could eat lunch then... More 

Helpful?
2 Thank Sharakodara
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Newton, Massachusetts
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I was welcomed to check out, service at the front desk was excellent. My room was clean, cool and comfortable. The only thing that was less than ideal was the breakfast. It was crowded, chaotic and not particularly clean and not enough places to sit. But the food -- once you got to it -- made for... More 

Helpful?
2 Thank Greg R
kerwinfrancis, Front Office Manager at Fairfield Inn & Suites New York Manhattan/Chelsea, responded to this review

I would like to thank you for staying with us at the Fairfield Inn & Suites by Marriott Chelsea. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We strive to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Fairfield Inn & Suites New York Manhattan/Chelsea

Address: 116 W 28th St, New York City, NY 10001-6101
Location: United States > New York > New York City > Chelsea
Price Range: $178 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites New York Manhattan/Chelsea 3*
Number of rooms: 110
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Also Known As:
Fairfield Inn And Suites New York Manhattan/Chelsea
Fairfield Inn & Suites New York Manhattan/Chelsea Hotel New York City
Hotel Style:
#85 Business Hotel in New York City
#130 Romantic Hotel in New York City
#131 Family Hotel in New York City
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