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Hyatt Herald Square New York

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Guests1 room, 2 adults, 0 children
Traveler (331)
Room & Suite (114)
Dining (38)
Certificate of Excellence

About

#213 of 501 hotels in New York City
Location
Cleanliness
Service
Value
Certificate of Excellence
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room service
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Hotel links
Visit hotel website

Location

Full view
100Great for walkers
Grade: 100 out of 100
519Restaurantswithin 0.3 miles
102Attractionswithin 0.3 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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1,260Reviews
39Q+A
100Room tips
Traveler rating
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Popular mentions
Central to everything we did, theater, ceremony, dining, sightseeing, best location for trains and getting around city. Hotel rooms are being upgrade. Beds need it, shower head, perhaps even some redesign of room, but is a classic smallish NYC hotel room.
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Review collected in partnership with Hyatt Hotels
Walking distance of great food, transportation and shopping. Staff was courteous and very helpful We needed our ice packs frozen to transport our Junior's cheese cakes home and they were so accommodating.
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Review collected in partnership with Hyatt Hotels
Advantage: The hotel's location is pretty good. It's very convenience to take subway, bus, and train. But we had the not good experience this time. When I check-in, the guy just gave me the key, then I check again about breakfast because I remember my fee including the breakfast. The guy let me check that, I feel surprised. About 10 mins later,he told me I had. Then he print the information again. I thick he did not careful to do that. When we check-out online, the information with check-out online is incorrect lead me to waste time to deal with it. The AC in the room is very noisy.
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Review collected in partnership with Hyatt Hotels
Our stay at this Hyatt was great. Staff was very nice, room was small but comfortable and quiet. Location is walkable to Penn Station and Madison Square Garden as well as Chelsea, Times Square, Broadway and more as long as you are comfortable walking about 20 minutes. I am a Hyatt member and they knew my birthday was coming up and even gifted us a bottle of wine. Nice!
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The rooms are small. Besides the lobby, everything else seems to be unclean. Lobby bathrooms were dirty and there were stains on the shower. Also, the room seemed to have some dust and one of the beds was wet in the center. We had two queen beds, so we avoided the center of one of them because there was a wet substance when we entered the room after check-in. Staff was fine.
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Review collected in partnership with Hyatt Hotels
Response from AngelliOmana, Front Office Manager at Hyatt Herald Square New York
Responded 1 week ago
HelloTravelFood33, Thank you for choosing Hyatt Herald Square to host your stay and for taking the time to share your experience! We truly appreciate your feedback and rest assure will be shared with the team. Nevertheless, we hope that your trip to NYC was a success and we wish to turn your experience around in the future. If you are ever back in the city, please feel free to reach out!
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PRICE RANGE
$183 - $460 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn midtown west 31st street hotel new york city
LOCATION
United StatesNew YorkNew York CityManhattan / Tenderloin / Koreatown / Midtown
NUMBER OF ROOMS
122
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