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Hyatt Herald Square New York

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30 W 31st St, New York City, NY 10001-4403
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (360)
Room & Suite (112)
Dining (41)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Herald Square New York
Updated 08/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#256 of 509 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Rooftop terrace
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Rooftop bar
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, Italian
1,366Reviews46Q+A100Room tips
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Popular mentions
mochase2020 wrote a review Nov 20
1 contribution
Quiet, cozy haven in Herald's which is a surprise because most hotels in this area either have a bad reputation or have staff that do not comprehend the meaning and idea of hospitality. Hyatt Herald square surpasses all the other hotels within the area in relation to cleanliness, customer service, and price.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2020
Value
Rooms
Location
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Trip type: Traveled on business
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gkardjian wrote a review Oct 2020
1 contribution1 helpful vote
Clean room and excellent service. The hostess was very helpful in explaining certain rules due to COVID-19. I didn't stay very long but my stay was very pleasant. The room was very clean (18th floor) and the bathrooms especially, which is very important to me. i would definitely recommend this hotel and stay here again.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2020
Value
Rooms
Location
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Service
Sleep Quality
1 Helpful vote
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Jonathan O wrote a review Oct 2020
Los Angeles, California13 contributions9 helpful votes
Most of the other hotels I stayed at during my trip were a little cheaper, but were a lot worse. I wasn't too disappointed with my stay at the Hyatt, though obviously there were some cuts. The rooms had modern decor, which I was into. The view sucked as I just saw other buildings. The rooms were pretty tiny - after I opened my luggage rack, I had about 8 inches of walking space. The keys were not tap - you had the key them in. They also do not work properly. I had to replace mine twice as I was not able to open the lobby door to get in with my key. The front doors are locked at all times because of interesting characters outside, but perhaps the most annoying part of it was that the concierge did not have a button on their side to open the door. They had to stop helping whoever they were currently engaged with and walk over to the other side of the door to wave it open. This was the most inefficient thing I've ever seen at a hotel. As I was working remotely on this trip, I was a little annoyed at a few things. First, I could hear my neighbors talking as they were also working remotely. Second, the wifi on my phone kept disconnected for some reason. The chair provided had no back support - it was essentially a stool. Overall, the stay was okay.
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Date of stay: October 2020
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Service
1 Helpful vote
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_jayswillwriters wrote a review Sep 2020
London, United Kingdom5 contributions11 helpful votes
Excellent service by the staff especially David at front desk Always helpful and pleasant Recommended a great rooftop bar! Rooms are ok bit small and not well designed similar to Travellodge in UK For the location and price cannot go wrong
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Date of stay: September 2020Trip type: Traveled with family
2 Helpful votes
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Response from Mima A, General Manager at Hyatt Herald Square New York
Responded Sep 17, 2020
Good Morning Jayswillwriters, Thank you for your kind words and shout out! Your feedback will be shared with the entire Hyatt TEAM. We value feedback like yours because it helps us improve. We hope to see you on your next visit to NYC. Be safe and well
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JFMed wrote a review Aug 2020
New York City, New York25 contributions60 helpful votes
If your looking for a user-friendly safe and convenient hotel at the heart of it all. The Hyatt Herald Square is the hotel for you. Ideally located near public transport and near K-town for a quick meal at all hours. The views from the rooftop are fantastic but most importantly the staff is professional and caring and make sure we felt safe and secure. We'll definitely be back and highly recommend it.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
3 Helpful votes
Helpful
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Response from Mima A, General Manager at Hyatt Herald Square New York
Responded Sep 17, 2020
Good Morning H266JUJohnm, Thank you very much for you kind words. We appreciate it. It will be shared with our entire TEAM. We hope to see you in the near future. Be safe and well.
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Previous
PRICE RANGE
$152 - $438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn midtown west 31st street hotel new york city
LOCATION
United StatesNew YorkNew York CityTenderloin / Koreatown / Manhattan / Midtown
NUMBER OF ROOMS
122
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Frequently Asked Questions about Hyatt Herald Square New York
Which popular attractions are close to Hyatt Herald Square New York?
Nearby attractions include Manhattan Skyline (0.1 miles), Empire State Building (0.1 miles), and Escape Room Madness (5th Floor) (0.04 miles).
What are some of the property amenities at Hyatt Herald Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Herald Square New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hyatt Herald Square New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Herald Square New York?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt Herald Square New York?
Conveniently located restaurants include Izakaya MEW, Royal 35 Steakhouse, and Keens Steakhouse.
Are there opportunities to exercise at Hyatt Herald Square New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hyatt Herald Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt Herald Square New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hyatt Herald Square New York?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hyatt Herald Square New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.8 miles), World Trade Center Memorial Foundation (2.8 miles), and Hamilton Park (2.2 miles).