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Hyatt Herald Square New York

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Traveler (399)
Room & Suite (170)
Dining (45)

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About

#219 of 499 hotels in New York City
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.0
Discover the all new Hyatt Herald Square New York and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Rooftop terrace
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Wine / champagne
Rooftop bar
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish
4.0
1,556 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot, the Hyatt Herald Square New York is lauded for its stellar location and the spectacular views from its rooftop. The atmosphere exudes a warm and friendly charm, with guests praising the cleanliness and the hospitable staff that shines, especially at the front desk and housekeeping. While the rooms are celebrated for their comfort and cleanliness, guests should be aware of their compact nature and potential for noise. Despite some comments about limited amenities and additional fees, the consensus is that the hotel provides good value for its offerings.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Helpful
Amenities
Satisfactory
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1556Reviews57Q+A100Room tips
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Nomad30514973463 wrote a review Feb 23
1 contribution
Easy to check in, clean, quiet, perfect stay for my business trip. I arrived on the late side, the staff at the entrance was busy checking in a customer, but since I had already checked in online, I simply headed to my room and used my phone to enter the room -- no issue, everything was super smooth and quick!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Azuma Natsuhiko wrote a review Feb 19
1 contribution
Michael Thomas is absolutely amazing and is attentive to all guests needs. The hotel is clean and staff is friendly. Always someone available at the front desk at all hours. This is the hotel you want to stay at if you are going to ktown or Times Square because of the proximity.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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dlawell wrote a review Feb 16
Belfast, United Kingdom2 contributions
Booked this hotel for 5 nights and so glad that we did! Great location, near koreatown. Friedmans on 31st is a must for breakfast, ate there 3 mornings of our trip. Hotel was spotless and rooms were very comfortable. We had a view of the Empire State building which was a great surprise. The rooftop view is lovely too. Loved every minute of our stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ZZ1968ZZ wrote a review Feb 15
Doylestown, Pennsylvania1 contribution
Your paying for a clean and comfortable room. The room for NYC isn't big, but it is clean and comfortable. The "free drink" that is included in the destination charge only a benefit if you like champaign or Prosecco (a type of white wine). Breakfast is a bit underwhelming, and you don't get much even for NYC.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Rooms
Location
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Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elizabeth T wrote a review Jan 2024
7 contributions
The front desk was super welcoming and we received an upgrade and tokens for the bar. Super sweet. The bartender was very friendly and nice to all that were there. Very engaging. The location was so close to everything we wanted to do. Walking distance to Penn Station was key.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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matticemichaela wrote a review Jan 2024
1 contribution
Very accommodating! Clean, nice, and inviting. Definitely recommend this property. All the staff were super friendly and helpful from the moment I walked in the door to check in. If you’re ever in the area, stay here.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 4 weeks ago
Thank you for sharing about your stay at Hyatt Herald Square. We are delighted that our accommodations and service met your expectations. It was a pleasure hosting your visit, and we look forward to your next return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabian C wrote a review Jan 2024
Brasilia5 contributions
We stayed in different Hyatt and this one in not at the level of the others. We chose this one for our stay in Manhattan based on our previous experience in other Hyatt and we don't recommend this one.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 4 weeks ago
Thank you for the review. While we are glad you liked the locations, we are sorry for not meeting your expectations. We have taken note of your comments as we are continually striving for ways to improve. We appreciate your patience and hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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erynmcconnell wrote a review Jan 2024
Gatineau, Canada1 contribution
We really liked this hotel and it’s in a great location. It’s in walking distance to many places such as Times Square, broadway and Rockefeller center. It’s also very close to a lot of shopping on fifth avenue and 34th street. The rooms are small, but very clean with lots of storage. Bathrooms are a good size. The food in the restaurant is excellent and the staff are extremely friendly!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 4 weeks ago
It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Samido48 wrote a review Jan 2024
Johannesburg, South Africa2 contributions
Really enjoyed staying at the Hyatt Herald Square - great service and amenities, as well as being conveniently located walking distance to Madison Square Garden, Times Square etc. I would highly recommend for either business or leisure.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 4 weeks ago
Thank you for sharing about your stay at Hyatt Herald Square. We are glad you loved our attentive service. We are grateful for your feedback. We hope you will consider us again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kamerryman wrote a review Dec 2023
1 contribution
I highly recommend this hotel, great location and very clean and quiet. If I come to NY again and would definitely stay here. The staff were always pleasant and accommodating. We definitely enjoyed our stay
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 4 weeks ago
Thank you for choosing Hyatt Herald Square and for the excellent review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer. We are also delighted to know our clean accommodations exceeded your expectations. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$180 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn midtown west 31st street hotel new york city
LOCATION
United StatesNew YorkNew York CityTenderloin / NoMad / Manhattan / Midtown
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HYATT HERALD SQUARE NEW YORK $193 ($̶2̶6̶3̶) - Updated 2024 Prices & Hotel Reviews - New York City

Frequently Asked Questions about Hyatt Herald Square New York
Which popular attractions are close to Hyatt Herald Square New York?
Nearby attractions include Manhattan Skyline (0.1 miles), Empire State Building (0.1 miles), and The Magician New York (0.1 miles).
What are some of the property amenities at Hyatt Herald Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Herald Square New York?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt Herald Square New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Herald Square New York?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hyatt Herald Square New York?
Conveniently located restaurants include Katherine Meets Toni, Izakaya MEW, and Royal 35 Steakhouse.
Are there opportunities to exercise at Hyatt Herald Square New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hyatt Herald Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hyatt Herald Square New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt Herald Square New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.8 miles), World Trade Center Memorial Foundation (2.8 miles), and Hamilton Park (2.2 miles).
Does Hyatt Herald Square New York have any great views?
Yes, guests often enjoy the city view available here.