We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
30 W 31st St, New York City, NY 10001-4403
Lowest prices for your stay
Lock in the lowest price from these sites
Hotels.com$355
Booking.com$355
Hyatt.com$355
Travelocity$355
Priceline$355
Lol.travel$411
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (395)
Room & Suite (170)
Dining (45)

About

#236 of 517 hotels in New York City
Location
4.5
Cleanliness
4.5
Service
4.4
Value
4.0
Discover the all new Hyatt Herald Square New York and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Rooftop terrace
Baggage storage
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Rooftop bar
Concierge
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Languages Spoken
English, French, Spanish, Italian
1481Reviews56Q+A100Room tips
Traveler rating
  • 740
  • 446
  • 154
  • 82
  • 59
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Kathy H wrote a review Yesterday
2 contributions
Excellent location, quiet and friendly. Rooms are good sized for NYC and beds are fine…not the best but fine for the weekend. The best part of this place is the staff. Angel at the bar is OUTSTANDING and everyone else was equally as great. Two thumbs up!
Read more
Date of stay: November 2022Trip type: Traveled with family
Room Tip: Some sketchy dudes outside but nothing dangerous…just sketchy and smoking a lot of reefer.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
degrootelaurence wrote a review Nov 18
1 contribution
This hotel is nice, new, the location is perfect in NYC, the customer service is really good, people are nice and helpfull but the rooms are really small, if you have a choice, the Hyatt at 36th street is much better, rooms are really spacious…
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
pjmcnamara wrote a review Nov 9
Evanston, Illinois2 contributions
The staff make the hotel. They really care about you and do a great job to make you feel welcome. Hotel is in a good location and my room was quiet. I would highly recommend the hotel as it is fairly new and the staff are incredible - from the check in staff to the cleaners. The rooms are on the small side, but super clean and totally fine for NY.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 2 weeks ago
Pjmcnamara, Thank you for choosing Hyatt Herald Square and for the kind review. We are so glad our location was perfect for your visit and that you also liked our friendly staff and spectacular views. We appreciate you being our guest and hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steven L wrote a review Nov 7
Hong Kong, China2 contributions11 helpful votes
Stayed there for almost a week, great location allow me to walk to most of my meetings around the area and very close to the subway, everywhere around the city area just 15-20 mins away. Staffs are very friendly and helpful, the room was clean and spacious. Overall very good and recommended for people traveling to NYC.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 2 weeks ago
Steven, Thank you for choosing Hyatt Herald Square and the kind review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer! We also appreciate you mentioning our attentive and thoughtful associates as well as comfortable accommodations.t. We hope to welcome you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dawn M wrote a review Oct 2022
1 contribution
I stayed for three nights with my sister Sunday, October 9, 2022 to Wednesday, October 12, 2022. The rooms are extremely small. We had a room that sleeps four and we could barely walk around together with just the two of us. I've stayed in numerous hotels in New York and this by far is the smallest. The check-in process was very easy. There is a restaurant on site that is open and limited hours. Breakfast is 8am to 11am and dinner is 5pm to 11pm . The restaurant menu is Very small. There is a really nice rooftop area. The bar is not open though. So you would have to bring your own. On our first day housekeeping never showed up to clean our room. At 4 PM we finally called the front desk and asked for new towels and to empty our garbages. The housekeeping manager came up & apologized. Brought us new towels and emptied our garbage. I would not recommend Hyatt herald because of all the things I wrote in this review
Read more
Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 2 weeks ago
Dawnmblk, thank you for selecting our hotel on your trip to our city. We are sorry we missed out on making your stay the seamless, memorable one you deserve. We apologize for the disappointment you had with your room and for the inconvenience. Your essential feedback has been noted, and we will utilize it as we always strive to deliver a perfect visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chrisalejandro2022 wrote a review Oct 2022
1 contribution
Close to Times Square, trains, K-Town, can easily get uptown/downtown, etc but beds were terrible, low to the ground, mattress needs to be updated/firmer plus room is tiny. So, if you are looking for location, good choice, but not for a good night’s rest!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 2 weeks ago
Chrisalejandro2022, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the issues you encountered during your visit. Our guest feedback is vital to us and we hope this unfortunate situation will not prevent you from staying with us in the future; we would welcome another opportunity to make your next trip exceptional.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wanderer529179 wrote a review Oct 2022
1 contribution
I wish I would’ve booked a different hotel. I guess I’ll learn experience from seeing the hotel condition. The room was very small. The bathroom condition was not pleasant. The elevator was not working and small.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 2 weeks ago
Wanderer529179, Thank you for being our guest. We take pride in providing an exceptional stay for all our patrons, so we are sorry this was not your case. We regret not meeting your expectations. Your patience is truly appreciated. It is never our intention to disappoint our guests, and we hope to host you on a future date.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
whippettes wrote a review Oct 2022
Montreal, Canada1 contribution
long weekend get away with friends, and we love our hotel for it's location and the staff - since we love to shop it is close to Macy's and all the main retailers. liquor store next door for our champagne for the happy hour in our room getting ready to go out, lots of restaurants option. the room also super cool because a lot of storage for 3 girls in the room, we needed it! They have a breakfast at the hotel for a very reasonable price. the staff were super helpful, we needed additionnel towels in the room, less then 10 min and it was there, answering our questions with a smile and we use the valet service and it went super well.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded 2 weeks ago
Whippettes1, Thank you for the great review and for recommending us to future guests! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Herald Square, and we look forward to seeing you again soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tourist643091 wrote a review Sep 2022
4 contributions1 helpful vote
Tiny rooms and an extremely expensive hotel. Although it was located where I needed to be I will not stay there again. I prefer to walk a little than paid the absurd amount they charged. Also personnel during night shift were not so friendly and helpful.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded Sep 28, 2022
Ariel, thank you for taking the time to share your review with us. We appreciate and value your time. We apologize and are deeply sorry this happened during your stay with us. We hope to have you stay with us again in the future
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jacob T wrote a review Sep 2022
2 contributions
The service and attention to detail in making sure you’re being treated as a friend or as a family member rather than a booking number was heart warming and outstanding. Berni at the front desk made sure to go above and beyond in making and accommodating where possible so my trip can be as pleasant as possible. The location is great, right in between or close by where the fun and eatery happens. I highly recommend staying there.
Read more
Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Rachel Chen, Guest Services / Front Office at Hyatt Herald Square New York
Responded Sep 28, 2022
Jkyueme, thank you for choosing Hyatt Herald Square New York and posting your review. We are delighted to know how much you you have enjoyed our hospitality and hope to have the privilege of hosting you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$227 - $482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn midtown west 31st street hotel new york city
LOCATION
United StatesNew YorkNew York CityTenderloin / NoMad / Manhattan / Midtown
NUMBER OF ROOMS
122
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HYATT HERALD SQUARE NEW YORK $191 ($̶4̶9̶7̶) - Updated 2022 Prices & Hotel Reviews - New York City

Frequently Asked Questions about Hyatt Herald Square New York
Which popular attractions are close to Hyatt Herald Square New York?
Nearby attractions include Manhattan Skyline (0.1 miles), Empire State Building (0.1 miles), and The Magician New York (0.1 miles).
What are some of the property amenities at Hyatt Herald Square New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Herald Square New York?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hyatt Herald Square New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Herald Square New York?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hyatt Herald Square New York?
Conveniently located restaurants include Royal 35 Steakhouse, Izakaya MEW, and Her Name Is Han.
Are there opportunities to exercise at Hyatt Herald Square New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hyatt Herald Square New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hyatt Herald Square New York?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Hyatt Herald Square New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.8 miles), World Trade Center Memorial Foundation (2.8 miles), and Hamilton Park (2.2 miles).
Does Hyatt Herald Square New York have any great views?
Yes, guests often enjoy the city view available here.