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Hyatt Herald Square New York

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Hyatt Herald Square New York
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605 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Long Beach, California
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I was happy with my week long stay. Rooms were always clean and the front desk staff was very helpful. Amenities were great as well. The hotel had Starbucks coffee offered in the rooms to be made in single unit machine, tea as well. I would definitely stay here again.

Helpful?
Thank mar1812
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you for taking the time to review our hotel. We are delighted you enjoyed your time with us. We will share your feedback and we hope to see you again soon... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel was really nice. Nice location and nice service. It's right around the kroean town, many great food there. The bar is very nice. The room is very comfortable. Definitely will book it again next time we visit the city.

Helpful?
Thank Fang L
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled that you loved your stay with us. Please be sure to come back and visit us again soon... More 

Clifton Park, New York
Level Contributor
205 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I don't know what happened to this place. I stayed here last year and had a very pleasant experience but after my most recent stay with coworkers, I will never ever go back. On my first day, I checked in early to the hotel and since they didn't have a room available they offered to hang on to my bag... More 

Helpful?
Thank MPHGirl23
Ottawa, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As others have mentioned this is not your typical Hyatt. It's a smaller boutique style property in a great location for shopping and site seeing, just a few blocks to Herald Square and the theatre district. The staff are FABULOUS! From the charming gentleman at the front door to the check-in staff, all of whom were very pleasant, so friendly... More 

Helpful?
Thank Nancy B
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are glad you enjoyed your stay and that the staff was fabulous! We will be certain to share this review and praise our team. We love it when our guests tell us how great our staff are. Thank you and we hope to see you again soon... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed our week! Hotel staff is TOP Notch! The Front Desk staff remembered us by name, made excellent recommendations for dinner, sightseeing and arranged for our ride to the airport! The staff on the rooftop lounge were very friendly and made excellent drinks! I have stayed at numerous Hyatt properties over the past 20 years and your property by... More 

Helpful?
Thank A TripAdvisor Member
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are so happy you enjoyed your whole hotel experience. Please be sure to bring some friends to the rooftop next time and share the experience. We hope to see you soon... More 

Douglas, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here during our first visit to NY - a fantastic stay made all the better by the attentive, warm and efficient team of staff !! We will be back 🇺🇸😎 the location was perfect for everything we needed to do and accessible by all means of transport.

Helpful?
Thank chickzone
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled that you enjoyed you time with us. We cannot wait to see you return so we can exceed your expectations again... More 

Copenhagen
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

So centrally situated. So friendly staff and such a nice rooftop bar. A very nice and cool hotel with a little hipster touch. Relaxed atmosphere with a mixed lobby and restaurant. We arrived rather late and the porter was very helpful with the luggage. Small rooms but everything works fine and cleaning was perfect. Situated in Little Korea with the... More 

Helpful?
Thank Pharmacist83
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking the time to review our hotel. We are glad you enjoyed the hotel and atmosphere. We will be certain to share your praise amongst the team... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great stay at the Hyatt Herald Square. My girlfriend and I used points to stay the first night and paid for the remaining three under a different name. I appreciated that they let us keep our same room throughout the visit. My interactions with the staff were positive. I happened to be in the elevator with the... More 

Helpful?
Thank Andrew P
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for the wonderful review. We do take a true passion in the care we provide for each and every guest. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping cityviews and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st St # 32, New York City, NY 10001-4403
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $213 - $522 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Herald Square New York 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#90 Romantic Hotel in New York City
#109 Luxury Hotel in New York City
#122 Family Hotel in New York City
#150 Business Hotel in New York City
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