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Hyatt Herald Square New York

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Hyatt Herald Square New York
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645 Reviews from our TripAdvisor Community

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Showing 539: English reviews
Landrum, South Carolina
5 of 5 stars Reviewed yesterday NEW

The Herald Square area is quiet for New York. The staff is really genuine, treating the customer very well. The rooftop bar is one of the best in NYC with great views of the Empire State Building and a bar stocked with craft spirits and a team of bar tenders that know what to do with it.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Marc C
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

In NY is very difficult to find value for money.... and this hotel is on the low side... 1) small and pricey room - hardly any space to walk around at 430 USD + taxes and not including breakfast 2) average service at restaurant... 3) tiny gym

Helpful?
Thank Rrrfff
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are sorry that you did not love your stay with us. Please reach back out to me when you do book your next stay here at the Hyatt Herald Square. More 

London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Although not advertised that way, this is similar to a hyatt place, but with much smaller rooms. It is below the quality of most other hyatt hotels . Great location overall, but not a great value. noisy AC in rooms.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank London_LRS
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are glad you took the time to review our hotel. Please do not hesitate to reach out to me in the future if I can assist with another stay here and setting you up for a more enjoyable experience. More 

Takoma Park, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Matthew at the front desk took great care of us despite an issue with Hotwire (we thought we'd booked a room with 2 beds. Not the case.) We arrived late on Friday night and he upgraded us to a room with 2 queens and city view. We made it in time to grab a drink at fabulous rooftop. Will definitely... More 

Helpful?
1 Thank jengib36
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking out the time to provide us with your feedback. We are glad you enjoyed your stay and we hope to see you again soon... More 

Bethesda, Maryland
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've stayed at many Hyatts but never at the smaller ones like this. I am used to a more formal Grand Hyatt but many things were happening in New York so I decided to take a chance and stay here. I am so glad that I did. I arrived well before check in time, and was greeted by Paola at... More 

Helpful?
1 Thank Ozgur20817
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are thrilled you enjoyed your stay. We will share your great review with our staff. Please be sure to come back again soon! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this wonderful hotel for a week from 19th-26th August. It was our first time to NYC and we wanted a hotel that would be a good base for our week of sightseeing...this hotel was exactly that! 3 blocks from the Empire State Building and Macys, walking distance of Times Square and the Flat Iron and close to... More 

Helpful?
Thank San7K
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We are delighted you loved your experience with us. We hope to see you again soon!! More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This week I was in on business and of Hyatt hotels this one won the lowest rate for this week. I do have to say the location is pretty good on 31st. It's walking distance to a lot, but at the same time away from the midtown mess. There isn't much on this block of 31st, so noise isn't an... More 

Helpful?
Thank Scott B
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

We thank you for taking the time our of your day to tell us about your experience with us. We are glad you enjoyed your stay and we will share the feedback amongst the team. We hope you do come back to see us again soon. More 

New York, United States
1 review
4 of 5 stars Reviewed 1 week ago

We loved staying at Hyatt Harold Square, it was the perfect location for exploring New York for the first time, very close to Broadway / Times Square but tucked away from the main hubbub so getting a good nights sleep was not a problem. The room wasn't as big as we were used to in the USA but this seems... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Thorne P
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you so much for taking the time to review our hotel. We are thrilled you enjoyed the hotel and we hope to see you again soon... More 

Austin, Texas
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Loved this hotel. When we arrived I was worried as the block looks sketchy but the hotel is great. Interior is similar to a Hotel M look. Room was good size for NY and clean and new looking. I was very happy with the place. Stay in NY quite often and this is a good option going forward.

Helpful?
Thank Margaret M
Kyle W, Manager at Hyatt Herald Square New York, responded to this review

Thank you for taking the time out to tell us about how great your recent stay was. We love hearing all the great experiences our guests share at our hotel. We do hope to see you again soon... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping cityviews and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. ... more   less 

Additional Information about Hyatt Herald Square New York

Address: 30 W 31st St # 32, New York City, NY 10001-4403
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $228 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Herald Square New York 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Midtown West 31st Street Hotel New York City
Hotel Style:
#90 Romantic Hotel in New York City
#110 Luxury Hotel in New York City
#122 Family Hotel in New York City
#150 Business Hotel in New York City
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