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Hyatt Herald Square New York

Traveler (314)
Room & Suite (99)
Dining (35)
Certificate of Excellence
Overview
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30 W 31st St, New York City, NY 10001-4403 See on map
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Rooftop Bar
3.5 Star accommodation
Additional information
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Rooms
Jan 27Jan 28
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,162)
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961 results
Traveler rating
505
287
89
53
27
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LanguageEnglish
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505
287
89
53
27
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All reviews rooftop bar the empire state building penn station new york korea town rooms are small storage space convenient location two blocks early check street noise coffee maker boutique hotel times square nyc 31st msg
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1 - 5 of 961 reviews
Reviewed 2 days ago

Overall stay was great. Clean room, great service and location is perfect. I would highly recommend it for couples, families... Couple blocks from Empire state building, Time Square is close, great shopping options like Macy's, Manhattan mall etc....

Review collected in partnership with Hyatt Hotels
Date of stay: January 2019
Thank Roam58555270469
Reviewed 3 days ago

The bed in my room was, essentially, a cot. It was, and I say this with certainty, the most uncomfortable bed I have ever slept on in a hotel. Not to mention, it was listed as a king and seemed like a large queen (not...More

Date of stay: January 2019
Thank RWhitePiermont
Reviewed 4 days ago via mobile

We stayed for five nights over the New Year festivities, staff were helpful and accommodating. Rooms were clean and quaint - location was fantastic, close to the subway very accessible for the city. Great hotel.

Date of stay: January 2019
Thank 486elzas
Reviewed 5 days ago

Great location and amazing customer service from start to end. The room was clean and the hospitality was tremendous. I would recommend this to others, looking for a great location in New York with all the shoping you can do.

Review collected in partnership with Hyatt Hotels
Date of stay: January 2019
Thank Mohammed A
Reviewed 2 weeks ago

Rooftop was closed which was not mentioned at time of reservation. I would have canceled and demanded a full refund had I not been with my family on vacation. The room was also small with no closet space and was slightly run down.More

Review collected in partnership with Hyatt Hotels
Date of stay: December 2018
Thank andresaN6551CB
Response from KaterinQ5, Director of Operations at Hyatt Herald Square New YorkResponded 6 days ago

Dear andresaN6551CB, First and foremost thank you so much for taking the time to share your recent experience with us! Please accept my sincerest apologies for the disappointment on your recent stay it truly is not the stay we want for any of our guests...More

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About
Description
Discover the all new Hyatt Herald Square and upgrade your New York experience. A design inspired with a nod to the publishing industry and a flare infused by the fashion industry, our modern take on comfort and style More is inspired by our Herald Square location. Guest rooms offer functional design, custom furnishings with pops of color and feature services to suit business and leisure travelers. The Den offers a lifestyle dining experience on the first level, featuring an array of small medium and large bites with a fresh take on American Classics, and a farm to table concept to bring you an array of fresh, delicious options. Grab a cup of our gourmet coffee from the Express Bar, featuring Stone Street Coffee, locally roasted in Brooklyn. Take in sweeping city views and specialty house infused cocktails at Up on 20 Rooftop Lounge. Stay on your health regime in our fitness center or catch up on work in the business center or in the Den. Personalized service meets fashion forward design in a great Herald Square location. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Air Conditioning
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
122
Price range
$151 - $447 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Midtown West 31st Street Hotel New York City
Location
United States > New York > New York City > Midtown / Koreatown / Tenderloin / Manhattan
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms
Number of rooms
122
Price range
$151 - $447 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Midtown West 31st Street Hotel New York City
Location
United States > New York > New York City > Midtown / Koreatown / Tenderloin / Manhattan
Photos
Traveler (314)
Room & Suite (99)
Dining (35)
Amenities (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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Questions & Answers
Ask a question
madstraveller
June 29, 2018|
Answer
Response from NaliniSullivan | Property representative |
Hello, we do not store luggage overnight, we are happy to store for the day but due to limited space and NYPD guidelines we are not able to store overnight.
0
Votes
534krisnad
April 9, 2018|
AnswerShow all 2 answers
Response from NaliniSullivan | Property representative |
Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day. Please let us know if we can be of any further assistance!
1
Vote
March 14, 2018|
AnswerShow all 4 answers
Response from NaliniSullivan | Property representative |
Hello-yes, we do have two separate stairways, we can also place a request for a lower floor if needed.
0
Votes
Room Tips
"As high a floor as possible (noisy)"
RWhitePiermont
3 days ago
Read review
"> 10 floors will give a decent view"
Jean_PaulH_12
Sep 9, 2018
Read review
"High floors are always best"
djrobsd
Aug 27, 2018
Read review
"ask for one in the back, might be even more quiet"
mkaipo
Apr 25, 2018
Read review
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