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Hyatt Herald Square New York

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Traveler (303)
Room & Suite (99)
Dining (38)
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Overview
  • Excellent53%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“rooftop bar”(115 reviews)
“penn station”(62 reviews)
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
4 Star Hotel
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Rooms
Jun 10Jun 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,067)
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886 results
Traveler rating
471
267
83
48
17
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LanguageEnglish
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471
267
83
48
17
Show reviews that mention
All reviewsrooftop barthe empire state buildingpenn stationnew yorkkorea townrooms are smallholiday innstorage spacemodern hotelconvenient locationtwo blocksearly checkcoffee makernyc hotelsstreet noisetimes square31st
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1 - 5 of 886 reviews
Reviewed 2 days ago via mobile

Regarding the quality and clean of hotels in New York City, this hotel surprise me. It us apparently new, decorating clean and fine. Well located in Nomad and can find several restaurants around. Sure, is located in Korean Area and the most common is Korean...More

Thank h2a
Reviewed 6 days ago

We were greeted at the entrance and directed to the check in by a very courteous employee. We were welcomed by the check-in attendant and promptly given our room assignment. Several questions were answered by the Hotel Guest attendant. She also provided complimentary Coffee and...More

Review collected in partnership with Hyatt Hotels
Thank elynch1818
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 4 days ago

Thank you so much for your five bubble rating! We are delighted you enjoyed your stay with us as well as the warm hospitality provided by our colleagues! We appreciate you sharing your experience and we look forward to welcoming you back in the near...More

Reviewed 1 week ago

We switched our room since the previous one was facing to a building closely. My wife left her smart phone cables in the previous room. She immediately called a lady at the front desk. She said she would call back within thirty minutes after checking...More

Review collected in partnership with Hyatt Hotels
Thank Tak N
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 4 days ago

Thank you for selecting the Hyatt Herald Square Hotel for your recent visit to NYC. I did receive your survey as well and would love for you to be in contact directly so that we can further discuss this issue. While I am glad you...More

Reviewed 2 weeks ago

This was my first stay at the Hyatt Herald Square and I was very impressed. I would definitely stay here again. PROS: -Staff that I encountered were all wonderful - welcoming, helpful, and provided great information not only about the hotel property but the surrounding...More

Thank ProfFarnsworth
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 1 week ago

Thank you very much for sharing your feedback on your recent stay at The Hyatt Herald Square Hotel! We truly appreciate your positive feedback on our TEAM as well as our hotel. We appreciate you noticing the warm hospitality our team delivers to our guests-thank...More

Reviewed 2 weeks ago

Enjoyed this hotel in the old newspaper building. It is small and friendly. Enjoyed the location and the staff. It has a bit of a unique character using the newspaper theme. I would definitely stay there on a future trip.More

Review collected in partnership with Hyatt Hotels
Thank JoAnneJH
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 1 week ago

Thank you so much for sharing your wonderful feedback on your recent stay with us! Your FIVE bubble rating is MOST appreciated. I am delighted our warm hospitality and unique hotel exceeded your expectations and we hope we see you again soon! Nalini Sullivan General...More

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Most Booked Properties in New York City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$204 - $571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
#144 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$204 - $571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#140 Luxury Hotel in New York City
#144 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (303)
Room & Suite (99)
Dining (38)
Amenities (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Krisna D
April 9, 2018|
AnswerShow all 2 answers
Response from NaliniSullivan | Property representative |
Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day. Please let us know if we can be of any further assistance!
1
Vote
acrossthepond2018
March 14, 2018|
AnswerShow all 4 answers
Response from NaliniSullivan | Property representative |
Hello-yes, we do have two separate stairways, we can also place a request for a lower floor if needed.
0
Votes
Laura C
January 28, 2018|
AnswerShow all 2 answers
Response from Alessandra V | Reviewed this property |
Hi, there are some hangers, but I don’t remember of so many drawers in the room.
0
Votes
Room Tips
"ask for one in the back, might be even more quiet"
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"We were upgraded to a high room with a city view which looked out onto the Empire State Building."
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"Best views are up high facing Empire State bldg."
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"Pay for the NYC view although it's extra"
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