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Hyatt Herald Square New York

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Traveler (303)
Room & Suite (99)
Dining (38)
Overview
  • Excellent52%
  • Very good31%
  • Average10%
  • Poor5%
  • Terrible2%
Travelers talk about
“rooftop bar”(115 reviews)
“penn station”(62 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
May 1May 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,052)
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876 results
Traveler rating
467
262
83
48
16
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LanguageEnglish
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467
262
83
48
16
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All reviewsrooftop barthe empire state buildingpenn stationnew yorkkorea townrooms are smallholiday innstorage spacemodern hotelconvenient locationtwo blocksearly checkcoffee makernyc hotelsstreet noisetimes square31st
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1 - 5 of 876 reviews
Reviewed 2 days ago via mobile

Located a step away from the Flatiron, this hotel well satisfied the need for functional, clean and nicely designed hotel. Service was helpful and professional. Room clean and deigned in a way to well optimize the space without saving on room equipment. Great quality/price ratio.

Thank albertotraveller101
Reviewed 6 days ago via mobile

We stayed for a weekend in the city for the first time. We found Hyatt has a friendly and helpful staff. The rooms were clean, very well furnished, and the Hyatt has all of the amenities we wanted. Great drinks at the bar from Shawn...More

Thank Gunter L
Response from NaliniSullivan, General Manager at Hyatt Herald Square New YorkResponded 2 days ago

Thank you for sharing your recent experience at The Hyatt Herald Square Hotel! We are delighted you enjoyed our warm hospitality as well as our hotel! We appreciate you giving a shout out to Shawn as well! We hope you keep us in mind upon...More

Reviewed 1 week ago via mobile

Smaller hotel on 31st street, just down the corner from Penn Station, Empire State and the 34st Subway station. You can go practically anywhere from here withouten searching too far for the correct train to catch... Rooms are on the smaller side. Also limited storage:...More

Thank Kenny_De_Man
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 6 days ago

Dear Kenny_De_Man, Thank you so much for taking the time to share your recent experience with others online, we truly do appreciate it and are pleased to hear you had a fantastic time in NYC and found our location ideal for you. At the Hyatt...More

Reviewed 2 weeks ago

Clean, friendly,safe. Updated rooms. Wonderful staff, they couldn't do enough as we went to celebrate my husbands 50th birthday. They went above and beyond, So much so I went and got Thank you cards for the staff. Great decor, awesome bar, can not wait to...More

Thank meadowmaxine
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 2 weeks ago

Dear meadowmaxine, Thank you so much for the stellar 5 star review and your kind words, we truly do appreciate it. We are super pleased to hear your husband had a memorable 50th B-day, you don't turn 50 everyday so thank you for allowing the...More

Reviewed 2 weeks ago

We had to change our room because of sensitivity of the noise from the heater. The staff helped us without any question and move us to a quieter room. Had a wonderful stay. Would definitely go again when in town.More

Review collected in partnership with Hyatt Hotels
Thank suchuncccnj
Response from Katerin Q, Director of Operations at Hyatt Herald Square New YorkResponded 2 weeks ago

Dear Suchuncccnj, Thank you so much for taking the time to give us a 5 star review, we truly do appreciate your feedback and are pleased to hear you found the front desk accommodating and helpful during your stay. I would like to take this...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Business Center with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$203 - $516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#144 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$203 - $516 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Family Hotel in New York City
#86 Romantic Hotel in New York City
#144 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (303)
Room & Suite (99)
Dining (38)
Amenities (9)
Family and Play Areas (2)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Krisna D
April 9, 2018|
AnswerShow all 2 answers
Response from NaliniSullivan | Property representative |
Hello! We do not charge a fee for packages after your arrival date, however if packages do arrive before your date of arrival we charge a fee of $5 USD per day. Please let us know if we can be of any further assistance!
1
Vote
acrossthepond2018
March 14, 2018|
AnswerShow all 4 answers
Response from NaliniSullivan | Property representative |
Hello-yes, we do have two separate stairways, we can also place a request for a lower floor if needed.
0
Votes
Laura C
January 28, 2018|
AnswerShow all 2 answers
Response from Alessandra V | Reviewed this property |
Hi, there are some hangers, but I don’t remember of so many drawers in the room.
0
Votes
Room Tips
"We were upgraded to a high room with a city view which looked out onto the Empire State Building."
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"Best views are up high facing Empire State bldg."
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"Pay for the NYC view although it's extra"
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"There's about 4-6 rooms on each floor so it's definitely more intimate"
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