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Row NYC Hotel

Booking.com$161*
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GreenLeadersGold level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Row NYC Hotel
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17,019 Reviews from our TripAdvisor Community

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Showing 12,331: English reviews
Tel Aviv
Reviewed March 31, 2017

My view of Raw is poor, I arrived at the hotel very late at night and all I really wanted is a warm shower and to sleep well. Eventually I had to take a cold shower. There was too much noise and it didn't feel 100% clean.

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Helpful?
Thank mrjones451
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed you had such challenges during your time with us. It's unfortunate our features and amenities didn't meet your expectations. We regret that your room didn't meet your expectations and that you had difficulty with the noise levels in our hotel. We'll address your concerns with our team moving forward. We do hope...

Reviewed March 31, 2017 via mobile

Great location. Sufficient space for solo stay. Feel like surrounded by millions of stores and restaurants. Front desk associate Douglas has been nice and helpful. He offered some brochures introducing The city. I'm also pleased with the fitness studio.

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Helpful?
Thank Tong S
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Thanks for the wonderful review, Tong! It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. That's what we like to see! It's excellent our team took such great care of you and made you feel welcome and valued. We aim to please!...

San Francisco, California
Reviewed March 31, 2017

This hotel is the center of everything, if you purchase through their site you can totally skip the line by checking in via mobile! This is totally worth it because usually hotels have such LONG lines and the qr code allows you to check in and prints two room keys on the spot. The cafe in the morning has awesome...

Review collected in partnership with this hotel
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Helpful?
Thank Delilah N
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Thank you for the wonderful review, Delilah! We're thrilled you had such a pleasant experience with us! We strive to offer top-notch service and comfort for our guests. It's excellent you enjoyed our convenient amenities and features such as our fitness center and adjacent City Kitchen. That's what we like to see! We're delighted that you took advantage of our...

Reviewed March 31, 2017 via mobile

The service was incredibke and so was the ambience. Our drinks were made by the worderfuk Josie and our host Lili was so sweet and pretty. I propsosed. It's fine. Very chill vibe. Convieneinet to everything NYC sunce it's located near Port Authority. I'm a little tipsy so some things are mispelled but it's just because of the wonderful service...def...

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Helpful?
Thank Nathaniel E
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Thank you for the fantastic review, Nathaniel! It's excellent you had such a wonderful experience with us! We're delighted our team took such great care of you and made you feel so welcome and valued. That's what we like to see! We strive to offer top-notch service and convenience for our guests. It's stellar you enjoyed our prime location and...

Atlanta, Georgia
Reviewed March 31, 2017 via mobile

Services were excellent from valet parking the car to Douglas our front desk associate. Received a lovely room upgrade. Wonderfully convenient to theatres and other destinations. Water pressure was terrific-Always a plus!!

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Helpful?
Thank SNELDER
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Dear Guest, Thank you for the amazing review! We're thrilled you had such a fantastic experience with us! It's outstanding our team assisted you in any way and made you feel so welcome. We aim to please and your praise lets us know we're doing our job! It's excellent you enjoyed our prime location and convenient features. That's what we...

Los Angeles, California
Reviewed March 31, 2017

Good location, old outdated rooms with questionable cleanliness. Be aware that they charge whole bunch of fees on the top of room rate. Check-in lines are extremely long like all the times try using online check in. They have food court on the second floor, but we found that place across the street has better food selection and much better...

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Helpful?
Thank colococoila
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're happy you enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. It's unfortunate you didn't notice all fees associated with your booking and that your room wasn't refreshed properly. We regret that your stay didn't meet your expectations. We'll address your concerns with our team moving...

Reviewed March 31, 2017 via mobile

Awesome drinks and conversation !courtesy of Lili and Josie! Wish the drinks were free but upon seeing Lili's face I immediately was happy I came into this amazing hotel! Make sure to check out Row NYC

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Helpful?
Thank morrow d
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Dear Guest, Thank you for the excellent review! We're thrilled you had such a wonderful experience with us! We endeavor to go above and beyond to ensure our guests have a memorable stay in our hotel. Your praise for our team lets us know we're doing our job! It's outstanding our team took such great care of you! We look...

Berea, Ohio
Reviewed March 31, 2017

I have stayed several times at this hotel and enjoyed my stay. However, I must balk at the additional "fee" tacked on at the end. This was to cover a few luxuries. I explained that I did not use wifi and did not want it. Doesn't matter. It's compulsory. I don't remember the other "perks", but the one that outraged...

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Helpful?
Thank stuartraleigh
ROWNYC, General Manager at Row NYC Hotel, responded to this review

We appreciate your feedback, Stuart. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you.

New York
Reviewed March 31, 2017

Bad customer service, filthy rooms and couldn't sit on the toilet without putting leg in bathtub. I'm only 6'1" 215 and I had to literally put my leg in the bath tub to sit on the toilet. No room on sides of toilet for legs. Had to stand up to wipe. Enough said.

Review collected in partnership with this hotel
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Helpful?
Thank michaelD6508OR
ROWNYC, General Manager at Row NYC Hotel, responded to this review

We appreciate the feedback, Michael. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We do have a variety of room sizes and would be happy to help you choose one which better suits your needs next time. We regret that your room...

Chicago, Illinois
Reviewed March 31, 2017

Real NY experience, crowded, dirty and busy, busy, busy. The room could have been cleaner, orange spot on carpet, no attempt to clena it. All the furniture was banged up. A good price for being right in times square

Review collected in partnership with this hotel
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Helpful?
Thank Jogrodny
ROWNYC, General Manager at Row NYC Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're happy you enjoyed our prime location. However, we're disappointed that your stay with us was less than ideal. We regret that your room wasn't refreshed properly and that it didn't meet your expectations. We'll address your concerns with our team moving forward. We look forward to hosting you again soon for a more...

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06/04/2017 06/05/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Concierge
  • Business Center with Internet Access
  • Multilingual Staff
  • Breakfast Available
  • Laundry Service
Official Description (provided by the hotel)
The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more   less 

Additional Information about Row NYC Hotel

Address: 700 8th Avenue, New York City, NY 10036-3901
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $173 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Row NYC Hotel 4*
Number of rooms: 1331
Reservation Options:
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Hotel Style:
#17 Green Hotel in New York City
#208 Luxury Hotel in New York City
#232 Romantic Hotel in New York City
#236 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Row NYC Hotel staff and other travelers.
372 questions
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Questions? Get answers from Row NYC Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room facing away from 8th Ave”
TTMJ, yesterday | Read review
“Get as high up as you can as the traffic sounds are constante, after all it's downtown New York. Ask for a room away from elevators.”
  • Row Hotel - View from our room
  • Row Hotel - View from our room
  • Bright, clean room with a very comfy bed and superior pillows
  • By the Row Hotel - sunset from Hell's Kitchen to 8th Ave.
lorenzoz629, yesterday | Read review
“Make ur room lightings better! ”
moonzi, 2 days ago | Read review
“I am unsure if they offer King beds. I am a big guy and the bed was small. If you are big....be sure you ask if a King room is available.”
meaton13, 2 days ago | Read review
“the higher the floor the better”
hannahp155, 2 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$161* /night
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Prices are for 1 room, 2 adults
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