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The cleanest of the room and the bathroom is poor, the price is over compare to the quality.
Hotel lacks room service and spa facility has a kitchen gallery at the lobby floor which is good
Location is excellent but honestly there are other options...More
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We just come back on Tuesday evening from a 5 night stay at this hotel and we had a amazing time, me and my husband went for his birthday, we booked a standard room, this was tidy and clean and had a nice view on...More
48 Thank Cheryl A
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded April 21, 2017
Thank you for the excellent review, Cheryl!
We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in...More
Great location just round the corner from all broadway shows. Everything nearby can walk or use the subway to all the main site seeing spots. Great shopping in Times Square fantastic atmosphere. Once on your room no noise just look out and enjoy the night...More
Great location! Clean reasonably priced! Definitely would stay here again! Check in was great. Cristina is awesome giving us great information about where to go and what to see and how to maneuver the city.More
Thank conniepotter0926
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded today
Thanks for the great review, conniepotter0926!
We're delighted to hear that you had such an outstanding experience with our team! It's wonderful that Cristina provided you with such great service and that you appreciated our central location - that's what we like to hear! We'd...More
We stayed at the Row NYC Hotel for a week in December while exploring New York. I can not express how fantastic the location is. It is located only a few minutes walk away from Times Square, and right next to plenty of restaurants and...More
Thank OCV96
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded today
Thank you for the stellar review, OCV96
We're delighted your time with us was so wonderful! It's fantastic you took advantage of our convenient location in close proximity to Times Square and Central park. We're thrilled that you appreciated our clean and comfortable accommodations and...More
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
...More
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Addition to what i wrote above:
1. I havent sleep properly for two nights already, because your room's noise is unbearable. I went to the reception and kindly asked for at least a bit quieter room 3 times already. All i got... More
Addition to what i wrote above:
1. I havent sleep properly for two nights already, because your room's noise is unbearable. I went to the reception and kindly asked for at least a bit quieter room 3 times already. All i got was obnoxious either "at this hour? .. impossible .. come at the morning with all the bags till 12am", so i did 2 times, and i got again, either it is too early, so rooms are not ready or its too late, to change a room...why? god knows!!!...nobody cares, to write down my remark, to at least try to make my stay a bit bearable, nope, not a chance... i get an answer like in 1920 when people tried to get paied for their work.. i quote: " impossible, next in line!! "... if this is how you treat people, then, well, god help you. What saves you is fantastic location, but that is ALL!
2. I kindly requested house keeping at 1:00pm, i went outside the room, and i returned few minutes before i decided to write this review at 7:15pm... my room is undone as i left it. NO house keeping. Quite a joke, but not really when you are as tired as me, because sleeping in the steam engine deck!!!
Seems whatever i try fails in your property. So once again:
"Bottom line, I do NOT recommend this property and will not be returning."
Thank you for being helpful! (NOT)
