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Row NYC Hotel

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Traveler (3844)
Room & Suite (1403)
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Overview
  • Excellent28%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible8%
Travelers talk about
“city kitchen”(549 reviews)
“district m”(345 reviews)
“milford plaza”(212 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
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Offers from Row NYC Hotel
Special Price:15% OFF + 3 FREE REWARDS
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Special Price:15% OFF + 3 FREE REWARDS
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Rooms
Jun 6Jun 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (21,463)
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4,672
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All reviewscity kitchendistrict mmilford plazagreat locationtimes squarenew yorkrooms are smallbusy hotelaround the cornerstreet noisesubway stationcentral parkelevatornycbroadwayblockhip
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1 - 5 of 15,752 reviews
Reviewed yesterday

The hotel has a central and good location, near at Time Square and to a lot of tourist attractions. Good quality of the rooms but quite expensive (even if for New York unfortunately normal); kind employees; for a nice stay in NYC could be a...More

Review collected in partnership with this hotel
Thank Ottavio_Swiss_1984
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thank you for the feedback, Ottavio. While it's great you enjoyed your time with us so much, we regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving...More

Reviewed yesterday via mobile

My stay at the Row Hotel was perfectly suitable for my needs. The ever bustling lobby creates quite a bit of welcomed atmosphere should one be up for a most interesting and diversified crowd. This hotel, formerly known as the “Milford Plaza” is for anyone...More

Thank jeffmeck7
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thank you for the outstanding review, Jeff! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic that so many members of our team were able to...More

Reviewed yesterday

Well located but very noisy A/C that must be Off at night No kettle for tea or cofee that you have to buy at M Café at lobby Also I asked for a Delux City View and mailed for a high level rom but had...More

Review collected in partnership with this hotel
Thank olvhsn
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thank you for taking the time to share your feedback. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our services and amenities didn't meet your expectations. We care deeply...More

Reviewed 2 days ago via mobile

We arrived a little apprehensive after reading some negative reviews only to be blown away by the very welcoming, friendly desk associate Fernanda! She couldn’t have been more helpful and friendly as were all staff we encountered. Our room on the 17th floor was immaculate...More

Thank Anniefordyoioioi
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thanks for the great review, Annie! We're delighted to hear that you had such an outstanding experience with our team! It's wonderful that Fernanda provided you with such great service - that's what we like to hear! We'd love to host you again soon for...More

Reviewed 2 days ago

Friendly, courteous desk staff, immaculate fresh rooms with fluffy snow white towels and bed linens, great food and drink choices all under one roof, fabulous location. Would definitely stay there again.More

Review collected in partnership with this hotel
Thank lindaC3630GH
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thank you for sharing this glowing review, Linda! We are delighted to hear about your experience at our convenient location! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$174 - $419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in New York City
#214 Luxury Hotel in New York City
#226 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$174 - $419 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in New York City
#214 Luxury Hotel in New York City
#226 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveler (3844)
Room & Suite (1403)
Dining (85)
Pool & Beach (1)
Family and Play Areas (14)
Business Center & Event Rooms (12)
Amenities (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Andrea W
April 22, 2018|
AnswerShow all 4 answers
Response from David M | Reviewed this property |
Hi - Lines A,C and E go to New York Port Authority 42nd Street. You can buy a metro card unlimited travel on bus and subway for $33 which lasts for a week. If you use the cross town bus you need to put your card in the... More
0
Votes
Damjan B
Addition to what i wrote above: 1. I havent sleep properly for two nights already, because your room's noise is unbearable. I went to the reception and kindly asked for at least a bit quieter room 3 times already. All i got was obnoxious either "at this hour? .. impossible .. come at the morning with all the bags till 12am", so i did 2 times, and i got again, either it is too early, so rooms are not ready or its too late, to change a room...why? god knows!!!...nobody cares, to write down my remark, to at least try to make my stay a bit bearable, nope, not a chance... i get an answer like in 1920 when people tried to get paied for their work.. i quote: " impossible, next in line!! "... if this is how you treat people, then, well, god help you. What saves you is fantastic location, but that is ALL! 2. I kindly requested house keeping at 1:00pm, i went outside the room, and i returned few minutes before i decided to write this review at 7:15pm... my room is undone as i left it. NO house keeping. Quite a joke, but not really when you are as tired as me, because sleeping in the steam engine deck!!! Seems whatever i try fails in your property. So once again: "Bottom line, I do NOT recommend this property and will not be returning." Thank you for being helpful! (NOT)
March 29, 2018|
AnswerShow all 2 answers
Response from David M | Reviewed this property |
I asked to change rooms and yes they said not possible at night but I went back at 9.30 and they changed it but I need to vacate the room between 10.00am and 5.00pm. With room cleaning I just talked to the cleaners and told... More
0
Votes
jcpc1969
March 29, 2018|
AnswerShow all 2 answers
Response from Vanessa N | Reviewed this property |
Only resort fees of 32 dollars per room per night. It also depends on which site you book with. Check terms n conditions
1
Vote
Room Tips
"Superior - Full/Queen"
Read review
"Small but comfortable room Very very noisy A/C"
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"Rooms are small but what rooms are not in NYC,Clean and they have a good a/c unit in room"
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"A nyc map will be very helpful"
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