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1 - 5 of 14,122 reviews
The photos on the website totally misrepresent this hote. We chose a deluxe curry view double double room as there were 3 of us travelling. The room Was barely big enough for 2 adults let alone 3. This was the smallest and worst hotel I've...More
We just come back on Tuesday evening from a 5 night stay at this hotel and we had a amazing time, me and my husband went for his birthday, we booked a standard room, this was tidy and clean and had a nice view on...More
Thank you for the excellent review, Cheryl! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in...More
This is a great location for visiting the big apple. The staff at the row was pleasant and always helpful. I will be staying there again very soon Also being able to store your luggage if you arrive before check in time is a great...More
Thank you for the excellent rating, Christine! We're so glad that you've enjoyed your stay with us so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so...More
I stayed at the Row 5years ago and it was fantastic. It seems to have gone down hill in this time. Room had to be recleaned on the first day. Small storage space. Laziness of the cleaners. Only positive I found is the location.More
We appreciate the feedback. It's unfortunate your time with us was less than ideal. We care about the satisfaction and happiness of our guests. We regret that your room wasn't refreshed properly. It's important to us that we offer our guests a quality experience so...More
Noisy, rooms are tiny, staff wasn't helpful at all. Lack of basic equipment such as refrigirator. Non willingless of assisting in early check in or late check out, nor any other request. The only positive nice and kind person in this hotel was Ceasar.More
Thank you for sharing your feedback. We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously. Please know this will be...More
"Since you cannot make the room larger, I have no suggestions since it was adequate for the 4 day visit to NYC."
"Premium city view"
"You can ask but probably won't get one"
"Hot shower is great after a long day in the city!"
United States
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