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I enjoyed my stay for both business and vacation at ROW. The location is amazing, it is close to everywhere by walking. Rooms are quite nice, comfortable and the hotel employee is also very smiling and kind. Douglas was very kind and helpful with my...More
We just come back on Tuesday evening from a 5 night stay at this hotel and we had a amazing time, me and my husband went for his birthday, we booked a standard room, this was tidy and clean and had a nice view on...More
22 Thank Cheryl A
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded April 21, 2017
Thank you for the excellent review, Cheryl!
We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in...More
Lines all day long to reach any kind of hotel services or staff
Hard to reach staff by telefone
No help at all with luggage
Wrong room assigned
Midnight "checking" phone call
Midnight security "visit " in room
............
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
The phone line is out of working during the stay and due to the hotel, it has been a long long time already , it is terrible to sale a room for that price with poor quality of hotel. No more .
Please skip it...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
When I arrived the bellmen were lovely and helped me up to the front desk which was a different story, the woman who checked me in made me feel like I was an inconvenience straight off the bat, when I went up to my assigned...More
$141 - $386 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#17 Green Hotel in New York City
#211 Luxury Hotel in New York City
#228 Romantic Hotel in New York City
#232 Family Hotel in New York City
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
1331
Reservation Options
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Location
United States >
New York >
New York City >
Midtown / Times Square / Theater District / Manhattan
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the
...More
affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
About 52 dollars JFK to Times Square Hotel tip is included but sometimes they try to get another tip as well. There is no tolls from JFK to a Hotel in Times square, but if you fly in to Newark there are quite a few some are... More
About 52 dollars JFK to Times Square Hotel tip is included but sometimes they try to get another tip as well. There is no tolls from JFK to a Hotel in Times square, but if you fly in to Newark there are quite a few some are 13 dollars for one toll. I always try to fly in to JFK
Response from Fernando P | Reviewed this property |
I complained because my room was too small (and there was an odd smell just outside it) and they gave me a bigger one that according to a sign outside was for handicapped. We had no problem with that room, it was clean and... More
I complained because my room was too small (and there was an odd smell just outside it) and they gave me a bigger one that according to a sign outside was for handicapped. We had no problem with that room, it was clean and had a decent space.
If I were in the situation you describe, I would book a better category room. Keep on mind that the hotel itself and its location is extremely busy, perhaps for three weeks you'd better stay at least over the 9th Ave, where it changes completely, or somewhere close to Central Park for example.
I would also recommend you not to miss a Broadway show (I saw Lion King, Phantom of the Opera and a Bronx Tale, and they were all outstanding but check out which one of the ones playing you may like) and for an Italian dinner Zero Otto Nove and Patsy's.
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Room Tips
"Contrary to the website pictures, all rooms are so small like a dog-house. No breathing space even for..."
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United States