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Row NYC Hotel

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Traveler (3849)
Room & Suite (1405)
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Overview
  • Excellent28%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible8%
Travelers talk about
“city kitchen”(549 reviews)
“district m”(345 reviews)
“milford plaza”(212 reviews)
AMENITIES
Free Internet
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
4 Star Hotel
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Additional information
Offers from Row NYC Hotel
Special Price: 15% OFF + 3 FREE REWARDS
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Offers from Row NYC Hotel
Special Price: 15% OFF + 3 FREE REWARDS
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (21,520)
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15,789 results
Traveler rating
4,687
4,882
3,061
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4,687
4,882
3,061
1,646
1,513
Show reviews that mention
All reviewscity kitchendistrict mmilford plazagreat locationtimes squarenew yorkrooms are smallbusy hotelaround the cornerstreet noisesubway stationcentral parkelevatornycbroadwayblockhip
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1 - 5 of 15,789 reviews
Reviewed yesterday

Location excellent. City Kitchen selection of vendors available really good and the quality of the food and hours of operation excellent. Room cleanliness could have been improved. Staff friendly and approachable.More

Review collected in partnership with this hotel
Thank jphillips94
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded today

Thank you for the 4/5 rating! We're happy you had a pleasant stay with us and appreciated our prime location and friendly service. It's unfortunate you had such challenges with our cleanliness. We're disappointed we couldn't accommodate your needs and fix the problem. We hold...More

Reviewed yesterday

The rooms were OK, the bathrooms tiny. It wasn’t very clean at our arrival, and the cleaning staff dropped and left our belongings on the floor and in quite a mess... Location is very good though and you can use the sports facilities (indoor cycling)...More

Review collected in partnership with this hotel
Thank apetry207260
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

We appreciate you taking the time to share your feedback with us. We're glad you appreciated our convenient location, but we're disappointed that your stay with us was less than ideal. We regret that our housekeeping services failed to meet your standards. We will address...More

Reviewed yesterday via mobile

We stayed for 3 nights and paid a high price due to nyc being busy (all hotels had hiked up their prices) and we booked late. Great location couldn’t fault this. Hotel was average and rooms were rather tired, eg worn fittings, chipped paintwork, marked...More

Thank Keduc
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

We appreciate the feedback, Keduc. We regret that you had such challenges during your time with us and that the quality of our accommodations failed to meet your expectations. It's unfortunate you didn't notice all fees associated with your booking. Our facilities fee allows us...More

Reviewed 2 days ago

I enjoyed a lot being in Row during my vacation in NYC. The hotel is very well located and it was awesome to visit beautiful and touristic places around it. And the bed is so good to rest after walking all day long. I liked...More

Review collected in partnership with this hotel
Thank louisequeiroga
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

We appreciate the outstanding review, Louise! We're so glad that you chose to stay with us at our convenient location. It's wonderful to know that Junior had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests...More

Reviewed 2 days ago via mobile

I enjoyed my trip to the ROW NYC starting from check-in to when I left. Although it is super busy, you will be treated well. Junior at the front desk was fabulous, warm, welcoming and friendly, making me feel super welcome throughout my visit. The...More

1  Thank Joytotravel39
Response from ROW_NYC_Hotel, General Manager at Row NYC HotelResponded yesterday

Thank you for sharing this glowing review! We are delighted to hear about your experience at our convenient location! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide...More

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Most Booked Properties in New York City
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Business Center with Internet Access
Multilingual Staff
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$175 - $414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in New York City
#213 Luxury Hotel in New York City
#225 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$175 - $414 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in New York City
#213 Luxury Hotel in New York City
#225 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (3849)
Room & Suite (1405)
Dining (85)
Pool & Beach (1)
Family and Play Areas (14)
Business Center & Event Rooms (12)
Amenities (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Andrea W
April 22, 2018|
AnswerShow all 4 answers
Response from David M | Reviewed this property |
Hi - Lines A,C and E go to New York Port Authority 42nd Street. You can buy a metro card unlimited travel on bus and subway for $33 which lasts for a week. If you use the cross town bus you need to put your card in the... More
0
Votes
Damjan B
Addition to what i wrote above: 1. I havent sleep properly for two nights already, because your room's noise is unbearable. I went to the reception and kindly asked for at least a bit quieter room 3 times already. All i got was obnoxious either "at this hour? .. impossible .. come at the morning with all the bags till 12am", so i did 2 times, and i got again, either it is too early, so rooms are not ready or its too late, to change a room...why? god knows!!!...nobody cares, to write down my remark, to at least try to make my stay a bit bearable, nope, not a chance... i get an answer like in 1920 when people tried to get paied for their work.. i quote: " impossible, next in line!! "... if this is how you treat people, then, well, god help you. What saves you is fantastic location, but that is ALL! 2. I kindly requested house keeping at 1:00pm, i went outside the room, and i returned few minutes before i decided to write this review at 7:15pm... my room is undone as i left it. NO house keeping. Quite a joke, but not really when you are as tired as me, because sleeping in the steam engine deck!!! Seems whatever i try fails in your property. So once again: "Bottom line, I do NOT recommend this property and will not be returning." Thank you for being helpful! (NOT)
March 29, 2018|
AnswerShow all 2 answers
Response from David M | Reviewed this property |
I asked to change rooms and yes they said not possible at night but I went back at 9.30 and they changed it but I need to vacate the room between 10.00am and 5.00pm. With room cleaning I just talked to the cleaners and told... More
0
Votes
jcpc1969
March 29, 2018|
AnswerShow all 2 answers
Response from Vanessa N | Reviewed this property |
Only resort fees of 32 dollars per room per night. It also depends on which site you book with. Check terms n conditions
1
Vote
Room Tips
"nothing to say"
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"Ask for a kettle"
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"Update the alarm clocks to have lightning adaptors."
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"The higher the better if you are facing the road."
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