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11 W 51st Street, New York City, NY 10019-6994
4 people are viewing this hotel
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Traveler (846)
Room & Suite (570)
Dining (50)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Jewel Hotel, New York
Updated 05/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#63 of 539 in New York City
Location
4.9
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
We enhanced our cleaning and safety procedures as part of the "CQ Certified Safe & Clean Program". Welcome to The Jewel Hotel, a hidden gem in the heart of Manhattan designed for urban adventurers who love to explore. Immerse yourself in the culture and excitement of one of the world's most vibrant cities. Centrally located across Rockefeller Center, The Jewel is steps from New York's most celebrated attractions like Times Square, Broadway, and the Theater District, Radio City Music Hall and prestigious 5th Avenue shopping. When you're done exploring, relax in comfortable guest rooms with high-tech amenities like the fastest Wi-Fi in the industry and smart TVs that allow you to stream your favorite shows. Grab a complimentary cappuccino in our lounge and fill up on free bottled water. Our welcoming and attentive team will make sure your stay in New York City is time well spent.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
24-hour security
Baggage storage
24-hour check-in
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Vending machine
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
426Restaurantswithin 0.3 miles
148Attractionswithin 0.3 miles
3135Reviews88Q+A100Room tips
Traveler rating
  • 1,923
  • 880
  • 215
  • 62
  • 58
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Kourtney J wrote a review Yesterday
1 contribution
My friend & I were seeing a concert at Radio City and this location was perfect! Also the staff was incredibly friendly & welcoming. The room was super clean and nice. It being the first hot day of the year the purified water stations were a blessing. Would love to stay here again!
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Date of stay: May 2022Trip type: Traveled
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LoriPickle wrote a review May 17
Savannah, Georgia58 contributions14 helpful votes
This sweet boutique hotel is in a great location. It is between 5th and 6th with shopping and dining all around. Radio City Music Hall and Rockefeller Plaza are literally out the front door. And, the bonus is that the staff and customer service at this property is superior.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 5 days ago
Thank you so much for your kind words, the Jewel hotel team appreciates your feedback...Look forward to welcoming you back very soon...
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Sean O wrote a review May 15
Downpatrick, United Kingdom86 contributions70 helpful votes
The location of this hotel is fantastic - ideal for exploring all NYC has to offer, Rooms are a good size for New York standards and well equipped. The staff are also very friendly and happy to help with suggestions in the local area. Only issue I found was there was no safe in the room however a safe was available but only in reception.
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Date of stay: April 2022Trip type: Traveled
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 1 week ago
Thank you so much for this amazing review, we are glad you enjoyed your stay with us...We look forward to welcoming you back very soon...
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Zineb wrote a review May 14
Casablanca, Morocco1 contribution
Very good location, convenient room, very professional staff special mention to Elizabeth who was very helpful during all our stay until departure. One thing to improve is the room cleaning that should be everyday and not only once per week of stay.
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Date of stay: May 2022Trip type: Traveled
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 1 week ago
Thank you for reviewing us, we are happy to hear that you enjoyed your stay with us...We hope to see you again in the near future...
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Christina L wrote a review May 14
Sayville, New York13 contributions25 helpful votes
Beware!!!!!! Check in at 3…no room available well after 3…no compensation whatsoever…so disappointing considering we had dinner plans and cannot even take a shower…for all the $$ we pay it’s unacceptable…we still are waiting over an hour…no one seems to care or be helping us…many others around us having the same issue
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Date of stay: May 2022Trip type: Traveled
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 1 week ago
Thank you for giving us feedback on your recent stay at the hotel, our senior manager will reach out to you directly...We apologize for this inconvenience and hope you will give us another go on your next visit to NYC...
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José Zaiter wrote a review May 8
Plantation, Florida12 contributions4 helpful votes
Its been said that NYC is fast paced and its people can be cold and arragant. Well, that certainly was not my experience during my recent stay at the Jewel Hotel. Staff could not have been more welcoming, courtious and pleasant. During my recent 4 days stay, found my room to be super clean, just the amenities I need and great vew! The free water bottle service cames really handy when arriving late at night! Location, Location, Location! Accross...across the street from Rockefeller Center. Have stayed at other CQH and had same experience. Finally, kudos to Elizabeth Blaise..she is amazing!!
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Room Tip: Ask for a room on the 14th floor..
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 2 weeks ago
Thank you so much for your kind words about the Jewel hotel team which is def leaded by Elizabeth... We are glad you enjoyed your stay and look forward to welcoming you back in the near future...
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leiortizg wrote a review May 7
1 contribution
Very good located, nice staff, clean and comfortable. We arrived early and our room was ready. We left near 12, and they offer to kindly storage our luggage. Great experience. We’ll absolutely be back.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 2 weeks ago
Thank you for this amazing review, we love to hear from our guests... We hope to see you back soon at the Jewel...
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morowl wrote a review May 1
Marlton, New Jersey4 contributions
The Jewel was a jewel! What a great new find! This smaller hotel was BIG on friendliness, cleanliness, style and convenience. When it came to location it was perfect! The 2nd floor has a relaxing area with complimentary coffee and fireplace. We will definitely be staying there again!
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Date of stay: May 2022Trip type: Traveled
Room Tip: Our friends had a room up front. Awesome view of Radio City. We had a room in the back, so quiet...
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 2 weeks ago
Thank you for taking the time writing this nice review...The team appreciate and look forward to welcoming you back soon...
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Eva wrote a review Apr 2022
5 contributions6 helpful votes
What a lovely hotel! We had a comfortable king bed with a perfectly fine cot for our teenager. The room was enormous by NYC standards. The hotel is clean and well maintained. The lounge area on the second floor - where one can get coffee and water - is convenient (to use before checking in, if the room isn't ready yet, or after checkout, if you leave luggage at the hotel, for example, and return to get it in the evening). The staff was extraordinarily good: professional, competent, helpful, and good at anticipating guests' needs. We were really very impressed. The texting system for requesting towels etc worked very well; staff was always quick to respond. The location is also excellent, given that the hotel is just steps from 5th Avenue. Subway access is terrific.
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Date of stay: April 2022
Location
Cleanliness
Service
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 2 weeks ago
Thank you so much for this amazing review, we are glad you enjoyed your stay... We look forward to your next visit...
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uscfan1325 wrote a review Apr 2022
Florence, South Carolina199 contributions106 helpful votes
+1
I chose The Jewel because of the closeness to Radio City MH and the availability of suites. The hotel was very quiet, probably because the ground floor lobby is tiny. There is a nice lounge on the 2nd floor accessible for guests only. I like the fact that you can have a nice quiet cup of coffee without waking the rest of your family. The rooms were only cleaned and supplies replenished upon request, but when asked, it was done promptly. The only negative about our stay was that the front desk attendant did not tell us about the water cooler with refillable bottles and since we didn’t pass it going to our room, we didn’t know about till after we bought water at Duane Reed down the street. The front desk attendant s were always nice and very helpful. I have stayed at many full service luxury hotels in NYC, but hands down, The Jewel is my favorite!!
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Date of stay: April 2022Trip type: Traveled
Room Tip: There is no restaurant in the hotel but surrounded by lots of options.
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Response from Johanna Bellaiche, General Manager at The Jewel Hotel, New York
Responded 4 weeks ago
Thank you so much for this wonderful review, we apology for the lack of communication with our water fountain but happy to know this didn't stop you to enjoy your stay at the Jewel... Look forward to welcoming you back in the very near future...
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PRICE RANGE
$286 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the jewel facing rockefeller hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
135
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Frequently Asked Questions about The Jewel Hotel, New York
Which popular attractions are close to The Jewel Hotel, New York?
Nearby attractions include St. Patrick's Cathedral (0.09 miles), Top of the Rock (0.09 miles), and Rockefeller Center (0.08 miles).
What are some of the property amenities at The Jewel Hotel, New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Jewel Hotel, New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Jewel Hotel, New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Jewel Hotel, New York?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Jewel Hotel, New York?
Conveniently located restaurants include La Grande Boucherie, The Bar Room at The Modern, and Beyond Sushi.
Are there opportunities to exercise at The Jewel Hotel, New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Jewel Hotel, New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Jewel Hotel, New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Jewel Hotel, New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.8 miles), World Trade Center Memorial Foundation (3.8 miles), and Hamilton Park (2.2 miles).
Is The Jewel Hotel, New York accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.