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DoubleTree by Hilton Hotel New York City - Financial District

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Traveler (514)
Room & Suite (288)
Dining (14)
Overview
Hotel website
8 Stone Street, New York City, NY 10004-2202 See on map
AMENITIES
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
Additional information
Visit Hotel Website
Offers from DoubleTree by Hilton Hotel New York City - Financial District
Special Offer: Double Points, Every Stay
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Rooms
Oct 7Oct 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,795)
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2,361 results
Traveler rating
574
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539
270
194
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LanguageEnglish
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574
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539
270
194
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1 - 5 of 2,361 reviews
Reviewed yesterday via mobile

Good hotel, brilliant staff, nothing was too much trouble. Especially Kenya who was brilliant with our mobile problems, and the guys who look after the luggage were so helpful. Great location for subway and lots of good places to eatMore

Thank Veronica H
Response from 00gc, Front Office Manager at DoubleTree by Hilton Hotel New York City - Financial DistrictResponded yesterday

Veronica, thank you for your stay at the DoubleTree by Hilton New York City - Financial District. We are delighted to know how happy you were with the great service provided by my team and that our location was ideal for your needs. Your compliments...More

Hotel's Favorite
Reviewed August 11, 2018

I read a lot of different reviews of this hotel and whilst some were good, I would stay only one was accurate. This is I would say a 3+ star hotel(details below) with 4 and 5 star service, especially as regards the customer service and...More

2  Thank 420callie
Response from 00gc, Front Office Manager at DoubleTree by Hilton Hotel New York City - Financial DistrictResponded August 11, 2018

Callie, thank you for sharing your experience at the DoubleTree by Hilton New York City - Financial District and highlighting some of the key features of our property. I am delighted to read your detailed feedback on our location and room. Thanks again for being...More

Reviewed 6 days ago via mobile

When we checked in, the Reception staff clearly didn’t really want to be there and weren’t very welcoming. On our way to our room (we arrived about 6pm) the corridor was still littered with room service trays from the previous day. The room itself was...More

Thank Claire F
Response from 00gc, Front Office Manager at DoubleTree by Hilton Hotel New York City - Financial DistrictResponded 5 days ago

Thank you for the feedback about your stay at our hotel, Claire. We were sorry to read there were some concerns during your stay. To make sure this doesn't happen again, we are actively working with our staff to improve our customer service. We appreciate...More

Reviewed 6 days ago

We booked knowing the issue with the slow elevators so I won’t go into that. We stayed Saturday, Sept. 15 and Sunday the 16th. The room seemed clean, but there was no missing the musty mildew smell. Didn’t take long to figure out it was...More

Thank Laura T
Response from 00gc, Front Office Manager at DoubleTree by Hilton Hotel New York City - Financial DistrictResponded 5 days ago

Thank you for staying with us and for reviewing your experience, Laura. We appreciate your constructive comments, as they help direct us to the areas where we can improve. We apologize that your stay was less than perfect and that the fire alarm caused some...More

Reviewed 6 days ago

For such a premium hotel it isn't reasonable for such a long delay to fix the lifts. A sign posted on the walls stated that there could be up to a 15-20minute wait - being on the 38th floor it's not easy to plan trips...More

Review collected in partnership with DoubleTree by Hilton
Thank damianroland
Response from 00gc, Front Office Manager at DoubleTree by Hilton Hotel New York City - Financial DistrictResponded 6 days ago

Thank you for staying with us and for reviewing your experience. We appreciate your comments, as they help direct us to the areas where we can improve. We apologize that your stay was less than perfect, and that there were issues with our elevators during...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Air Conditioning
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
399
Price range
$164 - $473 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Financial District / Manhattan
Hotel class
Contact Information
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
399
Price range
$164 - $473 (Based on Average Rates for a Standard Room)
Location
United States > New York > New York City > Financial District / Manhattan
Photos
Traveler (514)
Room & Suite (288)
Dining (14)
Pool & Beach (2)
Amenities (12)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Nearby
Financial District
At the southernmost tip of Manhattan, the Financial
District is where New York City began as a center of
commerce. Today, the historic streets and beautiful
setting are complemented by museums, countless
skyscrapers, and the heart of the Financial District,
home to Wall Street and the New York Stock Exchange.
Catch the Staten Island Ferry for an unbeatable view
of the skyline and Statue of Liberty, or sail to Ellis
...More
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Questions & Answers
Ask a question
howellsbeth
September 10, 2018|
AnswerShow all 6 answers
Response from icecreed | Reviewed this property |
Can’t see why not
0
Votes
LauraConnolly95
September 3, 2018|
AnswerShow all 2 answers
Response from mhnylka | Reviewed this property |
Hello - There Is the $50 deposit for incidentials, and was taken off
0
Votes
sps04
August 4, 2018|
AnswerShow all 6 answers
Response from rathercook | Reviewed this property |
In my case they took an imprint of the card, charged a deposit, and a refund was credited back about 10 days after my stay
0
Votes
Room Tips
"Maybe request a lower floor in case there are elevator problems?"
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"Ask for the higher floors specifically as they have a view and more light; reception won't give you one..."
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"Make sure your air conditioner is not leaking. Lower floors make it easier to walk down the stairs when the..."
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"Spend a little extra to have the city view. It's worth it!!"
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