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Element New York Times Square West

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Element New York Times Square West
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3,492 Reviews from our TripAdvisor Community

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There are newer reviews for Element New York Times Square West
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Showing 2,249: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is my second time staying here in a week and you know what, I like it a lot. Beki at the front desk is so kind and helpful, and also has cool hair. Anyway. I've learned a lot about hotels in the past few weeks. I've learned I can't stand standard hotel design. I'm sure it's comfy, but it... More 

Helpful?
Thank Jill M
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for your critique of the hotel, and for the great comments about Beki! Her kindness and service effort are commendable. We are glad that you liked our views and our coffee, and I will appreciate your comments about your other service interactions, unimpressive in-room coffee replenishment, and our elevators. We hope to have you back as our... More 

Perry, Michigan, United States
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Most importantly ...if you are going to NYC as a tourist then it's about location and this hotel was perfect. Girls trip 2016 for our family in NYC was a blast and this hotel was the center of it all. So close to the hyper, fast paced Times Square that you can walk it as many times a day as... More 

Helpful?
Thank Jodi D
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about the hotel! No more need to roll the dice...we are here for you! :) Thanks for choosing us! Safe travels! More 

Mumbai (Bombay), India
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing apartments at a walking distance from Times Square with neatly designed compact rooms. the lounge and store downstairs are very convenient. the kitchenette is well equipped yet very compact and space saving. Hats off to the staff for making the stay very pleasant.

Helpful?
Thank Kinjal_S79
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for your positive feedback and we hope to see you again soon! Safe travels! More 

Vancouver, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location was good, located near Times Square. The entrance to the hotel was a bit lackluster though. You could barely tell it was a hotel or that it was the Element, aside from the one small signage on a side wall. There was another hotel very closely attached to this building, and at first glance, it looked like the... More 

Helpful?
Thank Gordon L
Tim Y, General Manager at Element New York Times Square West, responded to this review

We appreciate your feedback about the hotel, and apologize for the difficulty recognizing the entrance. Our goal is to provide all of our guests with an experience much better than "okay", and your feedback helps us make us more successful in that regard. We are pleased that you liked our service effort, and hope you stay with us again in... More 

Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the best option in Manhatan. The location, near Times Square, and other things (big room, niceservice, etc) make this hotel a excellent choose. Some afternoon was served an excellent appetizers in Happy Hour, mexican food, wine and beer.

Helpful?
Thank Welson R
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for your kind words about the hotel! We hope to see you again soon! Safe travels! More 

Buenos Aires, Argentina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is excellent (near Times Square). The rooms are bigger than the average rooms in NYC, clean and modern, and the best priced in Manhattan. They have a full kitchen. The beds and bathrooms are spacious. The facilities were nice and clean. The service from employees is regular (because we were Hispanics?) and they seem unfriendly. The elevators are... More 

Helpful?
Thank lilianavl2013
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was a good bargain. The rooms are bigger than average NYC rooms. The location proximity to Times Square was a disappointment. Hailing a cab is not easy due to the one way street it is on going in the opposite direction of Times Square and midtown Manhattan. The area is a little more rundown than usual. Compared to... More 

Helpful?
Thank Mrs W
Tim Y, General Manager at Element New York Times Square West, responded to this review

Thank you for your feedback about the hotel. We are very pleased that you liked the service provided by our staff and the cleanliness of the property. We look forward to your next stay with us! Safe travels! More 

Bangkok, Thailand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The rooms are some of the best I've experienced in this price range during numerous stays in Manhattan. Beds are comfortable, rooms have a full kitchen, spacious bed- and bathrooms. Breakfast is definitely better than average. Even though many people complained about the elevators, I can't share this experience and didn't find it that bad. I will definitely check this... More 

Helpful?
1 Thank Akusch2013
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for your feedback! We are very pleased that you liked the hotel and look forward to your next stay! Safe travels! More 

Singapore, Singapore
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

For an expensive city like New York, Element is of good value. The rooms are clean, modern and spacious, with ample bathroom space and a comfortable bed. The location is excellent with times square a short walk away. Service was efficient, which is good enough for a budget class hotel like this, what can be improved on would be the... More 

Helpful?
Thank Carrie T
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback! We are glad that you chose to stay with us and liked the hotel. Our elevators are equipped with weight sensors to avoid stops when they are already full. We hope to have you back as a return guest. More 

Los Angeles, California
Level Contributor
494 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed July 19, 2016

We stay here for 4 nights and found the hotel to be comfortable, well located, and cost effective. They offer free hot breakfast every morning and a beer/wine/soft drink/snack period every evening, which can save time and money in expensive NYC. The rooms are clean and comfortable. Each has a kitchenette. The bathrooms are roomy for NYC. Free Wifi is... More 

Helpful?
Thank Max G
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for staying with us and for your feedback. Our elevators are equipped with weight sensors to avoid stops when they are already full. We are pleased that you liked the hotel and staff, and are glad you will likely be returning. We hope to see you soon. Safe travels! More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018-1401
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $185 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#37 Green Hotel in New York City
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