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Element New York Times Square West

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Element New York Times Square West
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3,421 Reviews from our TripAdvisor Community

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Showing 2,226: English reviews
Vancouver, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

The location was good, located near Times Square. The entrance to the hotel was a bit lackluster though. You could barely tell it was a hotel or that it was the Element, aside from the one small signage on a side wall. There was another hotel very closely attached to this building, and at first glance, it looked like the... More 

Helpful?
Thank Gordon L
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

One of the best option in Manhatan. The location, near Times Square, and other things (big room, niceservice, etc) make this hotel a excellent choose. Some afternoon was served an excellent appetizers in Happy Hour, mexican food, wine and beer.

Helpful?
Thank Welson R
Buenos Aires, Argentina
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The location is excellent (near Times Square). The rooms are bigger than the average rooms in NYC, clean and modern, and the best priced in Manhattan. They have a full kitchen. The beds and bathrooms are spacious. The facilities were nice and clean. The service from employees is regular (because we were Hispanics?) and they seem unfriendly. The elevators are... More 

Helpful?
Thank lilianavl2013
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel was a good bargain. The rooms are bigger than average NYC rooms. The location proximity to Times Square was a disappointment. Hailing a cab is not easy due to the one way street it is on going in the opposite direction of Times Square and midtown Manhattan. The area is a little more rundown than usual. Compared to... More 

Helpful?
Thank Mrs W
Bangkok, Thailand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The rooms are some of the best I've experienced in this price range during numerous stays in Manhattan. Beds are comfortable, rooms have a full kitchen, spacious bed- and bathrooms. Breakfast is definitely better than average. Even though many people complained about the elevators, I can't share this experience and didn't find it that bad. I will definitely check this... More 

Helpful?
1 Thank Akusch2013
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for your feedback! We are very pleased that you liked the hotel and look forward to your next stay! Safe travels! More 

Singapore, Singapore
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

For an expensive city like New York, Element is of good value. The rooms are clean, modern and spacious, with ample bathroom space and a comfortable bed. The location is excellent with times square a short walk away. Service was efficient, which is good enough for a budget class hotel like this, what can be improved on would be the... More 

Helpful?
Thank Carrie T
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback! We are glad that you chose to stay with us and liked the hotel. Our elevators are equipped with weight sensors to avoid stops when they are already full. We hope to have you back as a return guest. More 

Los Angeles, California
Level Contributor
494 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay here for 4 nights and found the hotel to be comfortable, well located, and cost effective. They offer free hot breakfast every morning and a beer/wine/soft drink/snack period every evening, which can save time and money in expensive NYC. The rooms are clean and comfortable. Each has a kitchenette. The bathrooms are roomy for NYC. Free Wifi is... More 

Helpful?
Thank Max G
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello! Thank you for staying with us and for your feedback. Our elevators are equipped with weight sensors to avoid stops when they are already full. We are pleased that you liked the hotel and staff, and are glad you will likely be returning. We hope to see you soon. Safe travels! More 

Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 5 days at Element recently and it was a great experience. We arrived very early on a Saturday and went to the hotel just to store our bags until check in. We were warmly greeted, told that we could absolutely store our bags and if we liked we could go ahead and pre-check in so that as soon... More 

Helpful?
Thank slauch
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about your stay with us! We are very pleased that you enjoyed yourself and your interaction with James, and look forward to your next stay. With our Heavenly Beds, expect to sleep late next time, too! :) More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

My daughter and I stayed at The Element for 7 nights and it was great. The staff were very courteous and helpful. Our room was well equipped and comfortable. Their complimentary breakfast had many choices but what came as a complete surprise was their complimentary snacks and drinks in the evening Monday through Thursday. The location is great if you... More 

Helpful?
Thank Radhika D
Tim Y, General Manager at Element New York Times Square West, responded to this review

Hello and thank you for your feedback about the hotel! We look forward to your next stay with us! Safe travels! More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Disappointed.... We arrived in our room to find a hair ball in our silverware basket, that made us just about gag, and the toilet wasn't completely cleaned from the stay before - pee was still evident. Air Conditioning made it feel like it was 65 and the only way to regulate it was unplug it - no buttons worked. Good... More 

Helpful?
Thank Billy W
Tim Y, General Manager at Element New York Times Square West, responded to this review

Thank you for your feedback about your current stay. I sincerely apologize for the way your stay has begun, specifically the unacceptable issues mentioned in your guestroom. We will certainly address every issue you noted, and look forward to you enjoying the rest of your stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Element New York times square west is an eco-friendly Manhattan boutique hotel near Times Square and Broadway. Our hotel has 2 meeting rooms, complimentary breakfast, free wifi, and a fitness center. ... more   less 

Additional Information about Element New York Times Square West

Address: 311 West 39th Street, Between 8th and 9th, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: $206 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Element New York Times Square West 3.5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Element New York Times Square West Hotel New York City
Hotel Style:
#37 Green Hotel in New York City
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