We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Element New York Times Square West

Save
Traveler (2039)
Room & Suite (1075)
Dining (68)
You may also like
See all
Nearby Hotels
Overview
  • Excellent36%
  • Very good43%
  • Average12%
  • Poor5%
  • Terrible4%
Travelers talk about
“free breakfast”(219 reviews)
“times square”(534 reviews)
“full size fridge”(65 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
All hotel details
Offers from Element New York Times Square West
Special Offer: Book Early and Save
Hotel deals
Offers from Element New York Times Square West
Special Offer: Book Early and Save
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (4,482)
Filter reviews
2,755 results
Traveler rating
997
1,043
379
190
146
Traveler type
Time of year
LanguageEnglish
More languages
997
1,043
379
190
146
Show reviews that mention
All reviewsfree breakfasttimes squarefull size fridgebagelsnew yorkport authoritystove topfridge freezersmall kitchenevening receptionlower floorrooftop terracepenn stationthe breakfast areacoffee makerhell's kitchenthe empire state building
FilterEnglish
Updating list...
1 - 5 of 2,755 reviews
Reviewed yesterday

Good mid-town hotel with comfy beds and reception staff that sorted out any problems immediately, and helped with any queries. Staff in the dining area were also helpful and Percy at the front door was a very nice, smiley guy. Would definitely go back.More

Thank Jarvobird
Response from TeamMarriott, Manager at Element New York Times Square WestResponded yesterday

Dear Jarvobird, Thank you for choosing Element New York Times Square West. We're delighted that you enjoyed our service and facilities. Thanks for taking the time to recognize the outstanding customer service skills of our entire staff. We look forward to sharing your kind comments...More

Hotel's Favorite
Reviewed April 13, 2018 via mobile

My partner and children paid for me to go to New York for 7 days with my sister for my 50th birthday present, I let my sister choose hotel because she had been to New York before, she choose the Element and I'm glad she...More

1  Thank Jane H
Response from Jamie R, Front Office Manager at Element New York Times Square WestResponded April 18, 2018

Hello, I hope you are well! Thank you for your feedback. I am so glad to hear that you enjoyed your stay with us. I have forwarded your comments to the staff as they love hearing positive feedback from our guests. We hope to see...More

Reviewed 2 days ago

I’m giving this hotel a near perfect score of 4 ½ stars! I was at the hotel @10:30, I was expecting to leave my luggage there till “check out” but to my surprise they gave me a room right then! When I got to my...More

Thank Majajing
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 2 days ago

Dear Majajing, Thank you for taking the time to recognize our associates and to share your great experience at our hotel. Our team has a "can do" attitude when it comes to serving our guests, and they will be happy to know how much you...More

Reviewed 2 days ago via mobile

When we arrived we were disappointed. We had been travelling all day and the staff on reception were slow and seemingly uninterested. Going up in the lift we expected the worst. But then we walked into our room. The rooms are a little strange. There...More

Thank Jo T
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 2 days ago

Dear Jo T, We appreciate you choosing to stay at Element New York Times Square West and taking time to write a review. We're pleased you had an enjoyable experience and you felt we were a good value in the area. Thank you for your wonderful...More

Reviewed 4 days ago

Our second visit - this time as a couple for our anniversary. Check in was a little slow with 3 staff on duty all looking at their respective computers and I was stood for several moments (the only person there) before getting attention, although the...More

Thank AliinAus
Response from TeamMarriott, Manager at Element New York Times Square WestResponded 3 days ago

Dear AliinAus, Thank you for choosing Element New York Times Square West during your visit. Although it seems you enjoyed your stay, we do apologize that your experience did not meet every expectation. Your review indicates we have room for improvement in some areas. We...More

View more reviews
Most Booked Properties in New York City
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Pool
Hotel Amenities
Business Center with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Details
Price range
$195 - $457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$195 - $457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Green Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2039)
Room & Suite (1075)
Dining (68)
Pool & Beach (5)
Amenities (92)
Family and Play Areas (11)
Business Center & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Joey C
May 16, 2018|
AnswerShow all 3 answers
Response from trunorth2015 | Reviewed this property |
Yes they do but mine was missing some kitchen utensils
0
Votes
gemmahavis
May 12, 2018|
AnswerShow all 7 answers
Response from Fred3499 | Reviewed this property |
We went on a package by Virgin and didn’t pay anything, we didn’t even need to leave the credit card either.
1
Vote
Raquel R
April 27, 2018|
AnswerShow all 2 answers
Response from miceItaly | Reviewed this property |
When I stayed at the Hotel I didn't receive an Amazon product purchase
0
Votes
Room Tips
"Not sure, our room was 3711, twin bed, and provided all you needed."
Read review
"Go to breakfast (or checkout) early to avoid long elevator waits."
Read review
"we stayed in 38th floor, great view!! If you dont mind waiting for the elevator, choose great NY view (empire..."
Read review
"Ask for lower floor room"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing