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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,758 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,286: English reviews
United Kingdom
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 4, 2012

Just returned from a 5 night stay at Cassa and all I can say is great things, the location is perfect one block away from Times Sq and near all the main Manhattan attractions. The room was excellent and extremely large really nicely decorated with a huge comfy bed and great bathroom with huge shower. The staff are simply excellent... More 

Helpful?
Thank Matt77777
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello Matt77777! Thank you for your wonderful comments! I know Eric and Stephanie appreciate the appreciation! They are a wonderful asset to us. Please let us know when you come back to NYC and we’ll make sure it’s special. Best Wishes - Kevin More 

Scottsdale, Arizona
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 2, 2012 via mobile

My husband and I spent our week in Manhattan at the Cassa. The location is outstanding. We had planned to go to the Thanksgiving Day parade. The hotel was about 50 feet away from the parade route. The hotel is an easy walk to Times Square, Fifth Avenue, Broadway theaters, numerous subway lines and bus service to Newark, Kennedy and... More 

Helpful?
Thank mirlag50
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello mirlag50! Thank you for your comments. We’re happy we could share a longer stay with you during the holidays. The parade was a site to see and I hope you got a good view! We would love to have you again! Best Wishes - Kevin More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 27, 2012

My wife and I have just returned to Gibraltar from a 5 day break in New York and stayed at the Cassa Hotel. The hotel is in a great location and is modern with excellent staff. Our room was clean and well furnished (bed was a bit small) and the bathroom was spotless with a huge walk-in shower. We were... More 

Helpful?
3 Thank Mcqueek
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello Mcqueek! Thank you for your wonderful comments and endorsement! We definitely love our friendly staff. Please see us again when our restaurant is finished and we are absolutely looking into changing some of the amenities in the rooms very soon. All things to look forward to! Best Wishes - Kevin More 

Norwich, United Kingdom
1 review
4 of 5 stars Reviewed November 26, 2012

We stayed at this hotel recently for 4 nights and was amazed just how good the location was. The rooms were good and the hotel staff very friendly. Was very close to 5th avenue shops and many of the midtown and Central Park area tourist spots. The only time we did take the subway was to get down to the... More 

Helpful?
Thank MichaelTaylor265
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello MichaelTaylor265! Thank you very much for your review. Yes we love our location. Please visit us again when our restaurant is finished! Best Wishes - Kevin More 

Philadelphia, Pennsylvania
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 26, 2012

Yes, the rooms are small. It's New York, after all. But the location could not be better, the service was good, the room was clean, and ... well, the pipes on the 26th floor had an angry case of the growls. That's the technical term for excess air in water pipes that, when faucets are opened and closed, sounds like... More 

Helpful?
Thank wandererworshipper
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

You have a great name, wandererworshipper. Thank you for your comments. Engineering has been already notified of the pipe issue. Thank you for letting us know, however belatedly. Please stay with us again! Best Wishes - Kevin More 

New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed November 26, 2012

Great Location. Checked in about 12:30 and room was ready. Bed was a full and a bit small for us so I called front desk to inquire about a room with a queen/king bed. About 3 hours later I returned from sightseeing and learned we were upgraded to a Jr. Suite. Rooms were both nice but suite had a king... More 

Helpful?
Thank Aleelee
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hi Aleelee! Thank you very much for your comments. We pride ourselves on service quality and I hope you stay with us again! Best Wishes - Kevin More 

Woburn, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 25, 2012

I am usually not one to post reviews, but I feel obligated to share my experience. I recently stayed here with a friend. I was actually using this experience to scope out a possible stay for one night with my girlfriend in mid-December. The location was great but was very disappointed with our stay. We arrived at our designated check-in... More 

Helpful?
4 Thank Mark B
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Mark B. Thank you for staying with us, though I have to say that reading your review was not pleasant. Our standard operating procedure for bags left with us is to have them taken to the Luggage Room immediately, and I will discuss this with the staff. I’m also investigating all of your comments - we certainly do not... More 

Danbury, Connecticut
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 19, 2012

The Cassa Hotel is conveniently located near Times Square on a quiet street. My husband and I were pleasantly surprised on the simplicity of the hotel. The room was very modern and clean, the bathroom was clean, good lighting and the rain shower was very nice. There were all the amenities - toiletries, bathrobes, hairdryer, nice closet, safe, ironing board... More 

Helpful?
2 Thank ItalianGirl729
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello ItalianGirl729. Thank you for all your comments! Yes there is a plan for coffee/tea in the works for when we rebrand in the winter. Thank you for booking with us again and please contact us if there is any way we can make your stay extra special! Best Wishes - Kevin More 

GLASGOW
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 19, 2012 via mobile

Just back from NYC and I just wanted to recommend this hotel.Head concierge Eric Salvidar organised our airport pick up and helped make everything perfect for our arrival so thanks Eric. We will be back soon. We booked a suite through an external agency at a very good price so shop around.

Helpful?
Thank ExBootie
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello ExBootie! Thank you very much for your comments. We love Eric. He is definitely a great asset to our property. We hope to see you next time you are in NYC! Best Wishes - Kevin More 

Brussels, Belgium
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 18, 2012

Perfect location, in the heart of the city, really close to Times Square, subway and numerous landmarks. Really friendly staff. We paid an upgrade for an executive room with a very comfortable king-size bed. The room was simply perfect: good size, clean, newly decorated, big flatscreen tv, iPod dock, small desk, etc. Almost no noise from the street or the... More 

Helpful?
Thank Busy L
SmithKH, General Manager at Cassa Hotel 45th Street New York, responded to this review

Hello Busy L. Thank you for the comments! Our executive rooms are one of our best! I’m sorry the wifi was so slow for you. I have talked with our tech people and will have that issue resolved soon. Best Wishes - Kevin More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036-4202
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $234 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#75 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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