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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Cassa Hotel 45th Street New York
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1,821 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,330: English reviews
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 2, 2013 via mobile

We decided staying on a boutique Hotel so we could enjoy a different kind of service/room style. As we get there we got a room that was so small, so small that we couldn't even open our luggage. We kindly asked the reception to switch to a new, bigger room. The receptionist showed us a bigger room and told us... More 

Helpful?
2 Thank Gugaassuncao
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you very much for your feedback. I am sorry that you were not satisfied with the room that you had booked originally nor the new room. I will attest that most hotels in Times Square are about the smae size or smaller than ours. It goes with the neighborhood unfortunately. As I was not involved with the construction of... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 29, 2013 via mobile

Amazing location 3 mins walk to time square, and all that NYC has to offer. Helpful & friendly staff, from the moment we checked in. My lovely boyfriend emailed the staff prior to our stay asking them to make our stay extra special they provided a personal note and a bottle of wine in the room which was a lovely... More 

Helpful?
1 Thank Sarahevans555
New York City, New York
Level Contributor
241 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed March 18, 2013

Clean small rooms in a great location. There was really nothing special about the room and I was not crazy about the dark color hallways - but the room was clean and in good condition. Front desk staff was pleasant and helpful.

Helpful?
1 Thank Happytravelinfamily
Brasilia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 18, 2013

This is a small modern boutique hotel, very well located, near Times Square and most of Brodway shows, in a walking distance. Near too from Grand Central, Moma and Rockfeller center. The room was confortable and cozi, but very small and we ( me and my husband) had no space for two luggages. Despite it, there was everything we needed... More 

Helpful?
Thank LQPANTOJA
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 16, 2013

The Cassa hotel is modern, really comfortable and spotlessly clean. It is in a great location for sight seeing with many subways near by and ESB, TOTR, and Times Square all within walking distance. The restaurant was not finished when we were there so I cannot comment on food but there are great delis and cafes on the street near... More 

Helpful?
Thank BiddyBo
Lisbon, Portugal
Level Contributor
115 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 15, 2013

trying to evidence the design in the decor I can assure that it wasn't tottaly reached. The rooms are small and without light enough. When we change for a suite junior it was better. There atre no places to saty in the groundfloor and isn't oractical to go to the 10 th floor to stay with one sofa only .... More 

Helpful?
1 Thank francisco1954_10
manchester
1 review
5 of 5 stars Reviewed March 13, 2013

We stayed here for 4 nights. The location is perfect. The staff were great and planned out our whole stay so that we didn't miss anything out on our short time in nyc. The rooms were spotless good size, bed was really comfy. I would defiantly recommend staying here.

Helpful?
Thank laurabaron
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for the great review! We look forward to having you back soon! Troy Pade General Manager More 

New York
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 11, 2013

Positives were again excellent location, welcoming staff on arrival, large enough bathroom and good rate via e-mail offer from the hotel. Negatives were barking dog in next room (although front desk immediately offered room change to two floors below, still a hassle) and awkward interactions upon leaving. We came back from breakfast at 12:15 to request valet retrieve our car... More 

Helpful?
Thank stephka8888
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for staying with us again, we appreciate your loyalty. If I may address a few of the issues you encountered. The keys are programmed to go inactive at Noon. That is pretty common. If you wish to extend in the future we would always be happy to re-program your keys to add in extra time. If the the... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed March 9, 2013

We stayed in Cassa Hotel & Residences on our first trip to NY last November. We arrived around 3pm, the room was not ready. The staff at the front desk was rude and not welcoming. We left our luggage in reception and went for a walk around the area. They were supposed to call us as soon they had the... More 

Helpful?
4 Thank MeryAcevedo
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you for the feedback. As you stayed with us many months prior to the time I have started I can say that we are working very hard to improve the hotel in all areas. As the more recent guests can testify by the posts on this page, it does not appear you will have the same stay next time.... More 

New York City
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 7, 2013

The traveler pictures attached to the reviews are spot on. I found the room impeccably clean, unbelievably quiet - I never heard anyone, just a few distant sounds of horns, the flat screen TV was so big I didn't even need my glasses!, the walk-in shower (no tub) was huge with both the rain shower head and a hand held... More 

Helpful?
Thank msdetails
laboy70, General Manager at Cassa Hotel 45th Street New York, responded to this review

Thank you so much for your nice review! We do appreciate honest testimony! We look forward wot having you back with us again soon! Regards, Troy Pade General Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $214 - $653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#84 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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