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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
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1,881 Reviews from our TripAdvisor Community

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There are newer reviews for Cassa Hotel 45th Street New York
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Showing 1,375: English reviews
Calgary
Reviewed 4 weeks ago

Great service upon check in and check out, great location and super comfortable beds! Within about 10 min you are at Times Square, Port Authority, Grand Central, Empire State, Rockefeller and so on. I would not hesitate to recommend it and I would definitely stay here again!

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Helpful?
Thank KanataCalgary
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear KanataCalgary, Thank you for your recent stay at Cassa Hotel and for your recommendation to fellow readers. I am delighted to learn that you had a wonderful stay and look forward to your return. Regards, Mark Holcombe

Lancashire
Reviewed 4 weeks ago

We stayed here for 5 nights at the start of our honeymoon and I don't think we could have booked a better place. It is literally 2 blocks from time square and central for virtually everything you could need in New York. We got the train from JFK airport and then walked to the hotel, much cheaper than a cab....

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Helpful?
2Thank fullybestever
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear fullybestever, Thank you for your recent stay at Cassa Hotel and for taking the time to post such a wonderful review. I am pleased to hear that you found the hotel staff accommodating and helpful and that you enjoyed the amenities. Guest satisfaction is a top priority for us, and I am delighted to hear that we succeeded despite...

Long Island, New York
Reviewed 4 weeks ago

When I first arrived, I was greeted by such a warm Welcome. I felt so comfortable and began a conversation with the gentlemen like I knew them for years. They made sure that every part of my stay was perfect. I received my room key and took the rather quick elevator to the 11th floor. The floor was nice and...

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Helpful?
Thank Theresa-Ann D
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Theresa-Ann D, WOW! Thank you very much for the wonderful review! I am glad to hear that you had a memorable experience and am especially thrilled that you found our staff to be exceptional. We strive to exceed our guest’s service expectations and it is pleasing to read that our mission was accomplished with your stay. We are honored...

Tel Aviv
Reviewed November 4, 2016 via mobile

Perfect location at the hear of the city. The staff is wonderful and very kind (& helpful!) The room design and cleaning standards are great. I would recommend, and will definitely return in my next stay!

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Helpful?
Thank LimorBH
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear LimorBH, Thank you for your recent stay at Cassa Hotel 45th Street and for your recommendation to fellow readers. I am very happy to hear that you enjoyed your experience and I would like to extend a special thank you for highlighting the wonderful staff. We are honored to be your home away from home the next time you're...

Sao Paulo, SP
Reviewed November 1, 2016 via mobile

Good shower, and bathroom. Good bed. Good room. All around great, and good service. Don't order any food or breakfast there though. Expensive and bad, took a bite and put it in the trash. ( apparently they don't have a kitchen so they bring it from a nearby to-go breakfast place ) just go out to eat somewhere near by.....

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Helpful?
Thank Fernando1881
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Fernando1881, Thank you for your recent stay at Cassa Hotel 45th Street. I appreciate you taking the time to post your review and I am very happy that the staff was welcoming and accommodating. Likewise, I am happy to hear that the amenities met your expectation. However, I would like to apologize for the dissatisfaction you experienced with the...

London, United Kingdom
Reviewed October 28, 2016 via mobile

Reception is very sterile and the rooms are as basic as it gets. Everything looks very out-of-date. Stayed in a hotel close to here during my last visit, similarly priced but a lot nicer. I would not recommend this hotel

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Helpful?
Thank Eleonore_Rugby
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Eleonore_Rugby, Thank you for your recent stay at Cassa Hotel 45th Street. Please allow me to extend an apology if you felt the staff was not consistent in their delivery of service. As you can see from the majority of our reviews, we take great pride in providing excellent customer service which is why I find your related experience...

Reviewed October 27, 2016

Is a pleasure to write a review about one of the best hotels in NY. I highly recommend the CASSA hotel, the service, the people, close by every thing and very safe place to stay is my place in NY , i feel like in casa. thank you CASSA hotel for you attention and awesome service. see you next march...

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Helpful?
Thank victoria h
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear victoria h, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Our guest safety and satisfaction is our main concern and I am extremely grateful we have colleagues that display the personas to ensure that our guests...

Jaffa, Israel
Reviewed October 27, 2016

enjoyed my stay very much. good location, room was clean and had everything i needed(even a bathrobe!), large TV, view, staff was very friendly and helpfull,took care of everything i needed, over all great exprience

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Helpful?
Thank Adi N
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Adi N, Thank you for choosing to stay with us at Cassa Hotel 45th Street and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Regards, Mark Holcombe

Gold Coast, Australia
Reviewed October 25, 2016 via mobile

I had prebooked for nine nights travelling with my mother via booking.com. In the months and weeks prior to arrival I had emailed requesting two beds. I was quite concerned at no reply. On arrival I explained the situation to lendall and Jonathan and they bent over backwards to assist. The failed email reply was explained as the contact no...

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Helpful?
Thank jo m
Mark H, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear jo m, Thank you for your recent stay and for giving us a perfect rating. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I have shared your comments with Lendel, Jonathan and the rest of the team as they strive to create memorable...

Reviewed October 23, 2016 via mobile

This hotel has a great location between 5th and 6th Avenue midtown New York. The staff are all so nice and helpfull. The rooms are neat and tidy. The bathroom is quite big. The fitness room is not so big but is nice and clean.

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Helpful?
Thank Hanne M
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Hanne M, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your return. Regards, Alex Novo

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $166 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#86 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Cassa Hotel 45th Street New York staff and other travelers.
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Questions? Get answers from Cassa Hotel 45th Street New York staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“room 2208, corner room. great view, great value. would stay again and recommend for sure”
 of 5 bubbles 990susanj, 1 week ago | Read review
“Corner rooms on some floors are bigger.”
 of 5 bubbles Dmazor, 1 week ago | Read review
“my room faced the center of hotel and it was very quiet.”
 of 5 bubbles yvonne0001, 1 week ago | Read review
“Go high! All the rooms are nice, but the lower floors here more of the traffic noise.”
 of 5 bubbles 59JulieW59, 2 weeks ago | Read review
“We were in 606 which was very quiet.”
 of 5 bubbles Merritt47, 3 weeks ago | Read review
5 of 5
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