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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Cassa Hotel 45th Street New York
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1,758 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Romford, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked up at a great price and were impressed with the reviews. We were not disappointed at all. Great location! Small lobby, but well presented and lovely kind and attentive staff. Room was basic, but perfect for what we needed and paid for. it was clean and the bathroom was particularly nice. One small nag was that you could... More 

Helpful?
Thank Cressida R
Toronto, Ontario
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Centrally located close to Times Square. The hotel is nice however it is sparse. The room was small which is not unusuak in NYC but we felt the room lacked storage and light. I visited with my cousins for 4 nights. We had two rooms and when I made the reservation 6 weeks in advance I requested a coffee maker... More 

Helpful?
Thank colucci98
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear colucci98, Thank you for your review. I am glad to hear that overall your experience was positive and that you enjoyed our prime location. I am disappointed to hear that our housekeeping services didn't meet your expectations. This critical feedback will be used in training our staff and rest assured I will share your concerns with them. Thank you... More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I enjoyed my first visit to the Cassa hotel, the rooms have a stylish minimalist look & is very very comfortable. The gym is easily accessible. The complimentary fruit & beverage area is always on the ready & very fresh & delicious. The staff was friendly. Doorman Chris knows the lay of the land & is always a helping hand.... More 

Helpful?
Thank Anthony W
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Anthony W, Thank you for your review and for choosing to stay at Cassa Hotel 45th Street. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Regards, Jennifer Villanueva More 

McLean, Virginia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is centrally located; close to the theatre district, Bryant Park, Grand Central Terminal, and just a short taxi ride or long walk to Penn Station, Herald Square, and museums. Our room was spacious, quiet, well appointed, and clean. Temperature controls worked well and the room had a small refrigerator. Bathroom was modern, functional, and well-lit. Taxis were readily... More 

Helpful?
Thank Ed1815
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Ed1815, Thank you for staying at the Cassa Hotel and for the wonderful feedback. I am pleased to read that you enjoyed our prime location and amenities. We hope to have the pleasure of welcoming you back soon! Regards, Jennifer Villanueva More 

Erial, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at the Cassa for two nights. The staff was very pleasant and helpful, the room and bathroom were extremely clean. It was a simple room, bed, two nightstands, desk, flat screen TV. There is no refrigerator or mini bar. I was a solo traveler and didn't have much in the way of clothes, which was a good thing,... More 

Helpful?
Thank BeeGee26
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear BeeGee26, Thank you for posting such a wonderful review. I am pleased to read that you were satisfied with the overall experience of your stay with us from the friendly staff to the spotless guest rooms. Feedback such as yours is what we strive for! We look forward to more opportunities to be of service to you! Come back... More 

Washington DC, District of Columbia
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Frankly, I wish I could keep this place to myself. Artfully designed, well located, reasonably priced. Most notable was the room design, the best I've encountered. Someone know how to make small spaces work: a handy shelf-table under the TV, wide enough to hold keys, jewelry, a paper or magazine -- very convenient. Then there was the bathroom, with a... More 

Helpful?
Thank PigsFly
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear PigsFly, Thank you for the superb review. I am thrilled to learn that your experience at Cassa Hotel was a memorable one. Please feel free to contact me directly the next time you’re in town. We look forward to your return. Regards, Jennifer Villanueva More 

Birmingham, United Kingdom
Level Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed in this hotel for 4 nights for the first part of our honeymoon. On arrival, hotel staff were friendly and so helpful. This continued throughout the whole of our stay. We received some of the best customer service we have ever experienced at this hotel. Staff went out of their way to say hello and to ensure you had... More 

Helpful?
Thank KirstieTaylor
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear KirstieTaylor, Congratulations on the honey moon. We are delighted to take a part in helping you celebrate such a special occasion. I am glad to hear that our hotel and our staff were instrumental to make your celebration memorable. Likewise, I am thrilled to hear that our location proved to be so convenient during your stay. I hope you... More 

Latham, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

When we arrived, the staff were so attentive actually got us into our room so much earlier than we ever would have expected and it was such a blessing. Check in and and check out was a breeze. Our room was very clean, spacious and comfortable. We loved the stereo which was already playing music for us when we opened... More 

Helpful?
Thank lgif4d
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear lgif4d, Thank you for taking the time to review your recent stay with us. We are delighted to hear that our location proved to be so convenient for you during your stay. It is our constant effort to deliver such hospitality and it is extremely rewarding when colleagues are recognized for embodying true hospitality. Your comments are an inspiration... More 

Hereford, England, United Kingdom
Level Contributor
134 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in New York for 6 nights in June and the Cassa hotel was everything we expected and more! Perfectly located just off Times square. Our room was perfect in every detail. A nice comfy bed with adequate space, air conditioning was a must and very welcome after a long day visiting all the sites as it was very... More 

Helpful?
Thank ColinJames-UK
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear ColinJames-UK, Thank you for taking the time to review your stay with us. I am very pleased to hear you enjoyed the services and amenities we offer and hope you had an opportunity to explore the city. I would like to extend a special thank you for mentioning our wonderful staff and I will share your review with them.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Located very close to the times square, its a gem of a hotel in NYC. The staff was courteous, the location impeccable and the service was exceptional. The staff was more than happy to accommodate all my requests for additional amenities including a coffee maker immediately upon calling. Though my request for an extension in the checkout time was denied,... More 

Helpful?
Thank Shalini G
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Shalini G, Thank you for posting such a wonderful review about your recent stay at Cassa Hotel 45th Street. We do take pride in catering to our guests' needs and ensuring every interaction with our guests leaves a lasting impression. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. My... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036-4202
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $234 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#75 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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