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Cassa Hotel 45th Street New York

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70 West 45th St, New York City, NY 10036
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Cassa Hotel 45th Street New York
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1,753 Reviews from our TripAdvisor Community

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Showing 1,281: English reviews
Erial, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Cassa for two nights. The staff was very pleasant and helpful, the room and bathroom were extremely clean. It was a simple room, bed, two nightstands, desk, flat screen TV. There is no refrigerator or mini bar. I was a solo traveler and didn't have much in the way of clothes, which was a good thing,... More 

Helpful?
Thank BeeGee26
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear BeeGee26, Thank you for posting such a wonderful review. I am pleased to read that you were satisfied with the overall experience of your stay with us from the friendly staff to the spotless guest rooms. Feedback such as yours is what we strive for! We look forward to more opportunities to be of service to you! Come back... More 

Washington DC, District of Columbia
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Frankly, I wish I could keep this place to myself. Artfully designed, well located, reasonably priced. Most notable was the room design, the best I've encountered. Someone know how to make small spaces work: a handy shelf-table under the TV, wide enough to hold keys, jewelry, a paper or magazine -- very convenient. Then there was the bathroom, with a... More 

Helpful?
Thank PigsFly
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear PigsFly, Thank you for the superb review. I am thrilled to learn that your experience at Cassa Hotel was a memorable one. Please feel free to contact me directly the next time you’re in town. We look forward to your return. Regards, Jennifer Villanueva More 

Birmingham, United Kingdom
Level Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed in this hotel for 4 nights for the first part of our honeymoon. On arrival, hotel staff were friendly and so helpful. This continued throughout the whole of our stay. We received some of the best customer service we have ever experienced at this hotel. Staff went out of their way to say hello and to ensure you had... More 

Helpful?
Thank KirstieTaylor
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear KirstieTaylor, Congratulations on the honey moon. We are delighted to take a part in helping you celebrate such a special occasion. I am glad to hear that our hotel and our staff were instrumental to make your celebration memorable. Likewise, I am thrilled to hear that our location proved to be so convenient during your stay. I hope you... More 

Latham, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

When we arrived, the staff were so attentive actually got us into our room so much earlier than we ever would have expected and it was such a blessing. Check in and and check out was a breeze. Our room was very clean, spacious and comfortable. We loved the stereo which was already playing music for us when we opened... More 

Helpful?
Thank lgif4d
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear lgif4d, Thank you for taking the time to review your recent stay with us. We are delighted to hear that our location proved to be so convenient for you during your stay. It is our constant effort to deliver such hospitality and it is extremely rewarding when colleagues are recognized for embodying true hospitality. Your comments are an inspiration... More 

Hereford, England, United Kingdom
Level Contributor
134 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in New York for 6 nights in June and the Cassa hotel was everything we expected and more! Perfectly located just off Times square. Our room was perfect in every detail. A nice comfy bed with adequate space, air conditioning was a must and very welcome after a long day visiting all the sites as it was very... More 

Helpful?
Thank ColinJames-UK
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear ColinJames-UK, Thank you for taking the time to review your stay with us. I am very pleased to hear you enjoyed the services and amenities we offer and hope you had an opportunity to explore the city. I would like to extend a special thank you for mentioning our wonderful staff and I will share your review with them.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Located very close to the times square, its a gem of a hotel in NYC. The staff was courteous, the location impeccable and the service was exceptional. The staff was more than happy to accommodate all my requests for additional amenities including a coffee maker immediately upon calling. Though my request for an extension in the checkout time was denied,... More 

Helpful?
Thank Shalini G
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Shalini G, Thank you for posting such a wonderful review about your recent stay at Cassa Hotel 45th Street. We do take pride in catering to our guests' needs and ensuring every interaction with our guests leaves a lasting impression. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. My... More 

Waterloo, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from an awesome visit to NYC the first week of July with my 16-year-old daughter (her first visit to NYC). We had an amazing time, and Cassa Hotel was our oasis in a busy and bustling city. The room was large by New York standards (two double beds), and exceptionally clean. The bathroom was spotless and very large... More 

Helpful?
Thank Linda181736
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Linda181736, Wow! Thank you for posting such a wonderful review. We truly appreciate your business and your trust in us. I am delighted to hear to hear that our staff and service met your needs and expectations and I hope you had an opportunity to explore the city. We look forward to welcoming you back to the hotel in... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I put 4 stars instead of 5 because the room's lighting is dark. The lamps are not bright enough for reading and working at night. Otherwise, everything else is good. Crews are polite and nice. Provided water in the lobby and coffee, tea in the morning.

Helpful?
Thank Millicent A
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Millicent A, Thank you for staying with us. I am very happy that the staff was welcoming and accommodating and that you had a pleasant experience. I do apologize that the lighting in the guestroom was not in with your expectation and glad that this did not impact your stay. I look forward to welcoming you back soon. Regards,... More 

Bradford, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We visited cassa the week just gone and we really enjoyed our stay. The staff were all very friendly and helpful, there was always some one to greet you when you came in to the hotel. The rooms were nice, lovely bathroom with great facilities. The beds aren't massive but they are fine, we knew before we arrived what we'd... More 

Helpful?
Thank lskye1990
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear lskye1990, Thank you for staying at Cassa Hotel 45th Street. I am delighted to hear that you had a wonderful stay. Our location truly is amazing and being so close to all the iconic sites really does make for an exciting NYC getaway! I hope you had an opportunity to explore the wonderful city. Looking forward to welcoming you... More 

Immingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow! Wow! Wow! What a find this was our third visit to NYC and booked this hotel which was a great find to say the least, a real Gem hidden away on 45th Street. Rooms are very clean, bed was ever so comfy, empty mini bar fridge in the room was great to have for drinks and snacks to stay... More 

Helpful?
3 Thank shadowmanpictures
Jennifer V, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear shadowmanpictures, Wow! I am thrilled to hear what a magical experience you had with us and how everything suited your needs so perfectly. The location truly is amazing and being so close to all the iconic sites really does make for an exciting NYC getaway! I would like to extend a special thank you for highlighting our wonderful staff.... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $227 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#73 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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