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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Cassa Hotel 45th Street New York
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1,815 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
Opelika, Ala.
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stay four night in a twin double room. Was a tad smaller than I expected but adequate , bed was on the short side but comfortable. The room service was very good, room and bathroom clean. Love the showers ! People at the check-in desk were always friendly, anytime we left or returned. Location is as good as it gets... More 

Helpful?
Thank Keithowen
Mexico
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I stayed in the 402 and the room was very small but very well equipped. However, my room had the view to a patio where there is a bar and one of the nights it was very load until very late. Also I could hear everything from the other room. . the breakfast option inside the hotel was in the... More 

Helpful?
1 Thank Zammonde
New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel staff was very helpful without being over bearing from the second we stepped out of the car. The room was nice and the bathroom was clean. The location is great as it is close to everything. We had an awesome stay in New York and will stay here on our next visit.

Helpful?
Thank Nolagirl111
Greenville, South Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for what was supposed to be a 3 night girls weekend with my teenage daughter. After our arrival flight was cancelled, we missed the first night of our prepaid reservation. (lesson learned, never again will I prepay!) Once we arrived at the Cassa and explained our situation, the gentleman checking us in didn't offer up any empathy.... More 

Helpful?
Thank greenville_girl
Arlington VA
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was fine - clean bathroom and comfortable bed, and the staff were very friendly. The only reason I'm marking it average is that the carpet was stained/perhaps could have been replaced and to me it seemed a little tired. The best part about the hotel was that it was very central in the location I wanted.

Helpful?
Thank Justaussie
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Justaussie, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize if the guestroom amenities did not meet your expectation. I will share your feedback with the Housekeeping team to ensure they are thoroughly inspecting rooms for any deficiencies . I am glad that you enjoyed the location and... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Recently enjoyed a 4 night stay at the Cassa Hotel. Great location and couldn't fault the standard of accommodation (executive room) and service. Nothing was too much trouble for the staff. Really made to feel welcome. They even delivered a 25 th wedding anniversary cake and personal note. Nice touch. I would recommend this hotel to anyone.

Helpful?
Thank alan0916
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear alan0916, Happy 25th anniversary to you and your partner! I am delighted that you chose Cassa Hotel 45th Street to celebrate such a special occasion. I am glad that the staff made your experience memorable and I hope to have you back in the near future and take part in more of your life's celebrations and milestones. Regards, Alex... More 

Edinburgh, United Kingdom
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location close to Times Square and Fifth Avenue. Nice room with such a comfortable bed - essential after a hard day sightseeing. Staff on the reception desk were super friendly and helpful. Didn't try the restaurant but lots of eating places nearby

Helpful?
Thank Jane H
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Jane H, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and hope you had an opportunity to explore the city. Please check out our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Regards, Alex Novo More 

Belfast, UK
Level Contributor
103 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived as a party of four at the Cassa Hotel for a three night stay late evening on Thursday 1 September after a long delay trying to get into LaGuardia due to weather. Two rooms had been booked on Hotels.com. Be aware that there is another hotel with a similar name – this review covers the one on located... More 

Helpful?
Thank AlwaysReady2Go
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear AlwaysReady2Go, Thank you for your recent stay at Cassa Hotel 45th Street and for the detailed feedback. I am glad that you enjoyed our prime location and hope that you had an opportunity to explore the city. Alternatively, I am very disappointed to learn that your hotel experience was less than satisfactory. As you can see from the majority... More 

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

There's not a great deal more I can add to what has already been said - other than if you're looking for a hotel in a great location with excellent staff this is the place for you. Situated between Times Sq & 5th Ave it's pretty central to everything in mid town Manhattan . The reception staff , with a... More 

Helpful?
Thank nousernamesleft54321
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear nousernamesleft5, Thank you for posting such a wonderful review! I am thrilled to hear that you had a memorable experience and I will share your generous feedback with Felecia and the rest of the team. I look forward to your return. Regards, Alex Novo More 

Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights at the Cassa in a deluxe king room. The room was a good size, the bed and pillows very comfortable. The bathroom featured a large shower with rainforest showerhead. we arrived at 9am and were pleasantly surprised to be told our rooms were ready..a real bonus as we'd awoken at 3am that morning. The staff were... More 

Helpful?
Thank Vectisboy
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Vectisboy Thank you for your recent stay at Cassa Hotel and for taking the time to post such a wonderful review. I am pleased to hear that you found the hotel staff accommodating and helpful and that you enjoyed the amenities. Guest satisfaction is a top priority for us, and I am delighted to hear that we succeeded. I... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $214 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#83 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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