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Cassa Hotel 45th Street New York

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Cassa Hotel 45th Street New York
Cassa Hotel 45th Street New York
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1,821 Reviews from our TripAdvisor Community

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Showing 1,330: English reviews
Bristol, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here in November 2015. Staff were very friendly - we had a helicopter trip to book and the guy at reception did all the speaking for us on the phone and even booked it for us he only asked us the time and date! The guys who were in reception were very friendly would always speak to us as... More 

Helpful?
Thank lottiexx
Boston, Massachusetts
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a two night stay at this boutique hotel in the city. The location is prime and within walking distance to all the places I had on my itinerary. The concierge staff was very polite, professional and helpful in providing information on how to navigate the city via the Metro and even went above and beyond in offering help and... More 

Helpful?
Thank jane w
Dallas, Texas
Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel went beyond my expectations. Our first trip to NYC was a huge treat and this hotel made it possible. We got an unexpected upgrade when we first checked in. Our room had an iron and ironing board, a safe, a refrigerator and a nice King size bed. I loved the shower head and the toiletry products by Neil... More 

Helpful?
Thank Sheila G
Blackpool, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

Don't be hoodwinked. This hotel is situated at Times Square and isn't the Time Square hotel!! No roof top bar, two towels for a family, no tea or coffee in the room, and room service is the staff going next door to Pret!! Had to ask for baby's bedding. Bath was dirty but other than that room was small but... More 

Helpful?
Thank GlenSam
Sydney, Australia
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed four nights in an executive king room at the Cassa Hotel. It is in a good location on 45th St, with many restaurants and shops nearby. Close enough to Times Square to be readily accessible, but far enough away to escape the crowds. I have stayed at a number of hotels in mid town Manhattan and they all... More 

Helpful?
Thank Mark H
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Mark, Thank you for your recent stay at Cassa Hotel 45th Street and for giving us a perfect rating. I appreciate you taking the time to recommend our hotel to other travelers and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I look forward to your return. Regards, Alex... More 

Opelika, Ala.
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stay four night in a twin double room. Was a tad smaller than I expected but adequate , bed was on the short side but comfortable. The room service was very good, room and bathroom clean. Love the showers ! People at the check-in desk were always friendly, anytime we left or returned. Location is as good as it gets... More 

Helpful?
Thank Keithowen
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Keithowen, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff and location made your stay pleasant. Please make sure to check out our Facebook and Instagram for promos that you might be interested in. Looking forward to seeing you again soon. Regards, Alex Novo More 

Mexico
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed in the 402 and the room was very small but very well equipped. However, my room had the view to a patio where there is a bar and one of the nights it was very load until very late. Also I could hear everything from the other room. . the breakfast option inside the hotel was in the... More 

Helpful?
1 Thank Zammonde
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Zammonde, Thank you for taking the time to post your review. I am very happy to hear that the staff was welcoming and accommodating and that you enjoyed our prime location. I do hope that you had an opportunity to explore the city; Alternatively, I would like to extend an apology for any disruption that the noise caused. There... More 

New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff was very helpful without being over bearing from the second we stepped out of the car. The room was nice and the bathroom was clean. The location is great as it is close to everything. We had an awesome stay in New York and will stay here on our next visit.

Helpful?
Thank Nolagirl111
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Nolagirl111, Thank you for your recent stay at Cassa Hotel 45th Street and for posting such a positive review. I am glad that you enjoyed your stay with us! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I look forward to welcoming you back soon. Regards, Alex Novo More 

Greenville, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here for what was supposed to be a 3 night girls weekend with my teenage daughter. After our arrival flight was cancelled, we missed the first night of our prepaid reservation. (lesson learned, never again will I prepay!) Once we arrived at the Cassa and explained our situation, the gentleman checking us in didn't offer up any empathy.... More 

Helpful?
Thank greenville_girl
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear greenville_girl, We appreciate you taking the time to provide us with such detailed feedback about your recent stay at Cassa Hotel 45th Street. I am very glad to hear that the overall staff was welcoming and accommodating and that you enjoyed our prime location. However, I am disappointed to hear about your check-in experience and that our room/housekeeping service... More 

Arlington VA
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was fine - clean bathroom and comfortable bed, and the staff were very friendly. The only reason I'm marking it average is that the carpet was stained/perhaps could have been replaced and to me it seemed a little tired. The best part about the hotel was that it was very central in the location I wanted.

Helpful?
Thank Justaussie
Alex N, General Manager at Cassa Hotel 45th Street New York, responded to this review

Dear Justaussie, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize if the guestroom amenities did not meet your expectation. I will share your feedback with the Housekeeping team to ensure they are thoroughly inspecting rooms for any deficiencies . I am glad that you enjoyed the location and... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in in the heart of Midtown, New York City's most popular location, this boutique hotel provides you with an entrée to the best the city has to offer and is just steps away from prime 5th Ave shopping and Times Square. Ideal for any lifestyle, Cassa New York bridges comfortably chic New York City living with intuitive service and signature touches all designed for you to create a memorable experience ... more   less 

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th Street, New York City, NY 10036
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $214 - $653 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cassa Hotel And Residences
Hotel Style:
#66 Romantic Hotel in New York City
#83 Luxury Hotel in New York City
#90 Business Hotel in New York City
#136 Family Hotel in New York City
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