NoMo SoHo Hotel
Entrance to NOMO Soho
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Panorama of the Deluxe King at the NoMo SoHo
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NoMo SoHo Hotel
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About

4.0
#309 of 500 hotels in New York City
Location
4.7
Cleanliness
4.4
Service
4.0
Value
3.8
NOMO SOHO | Boutique Hotel in NYC Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, representing the eclectic mix of those who made SoHo what it is today.
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Property amenities
Parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Banquet room
Meeting rooms
Restaurant
Breakfast available
Breakfast in the room
24-hour security
Baggage storage
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Interconnected rooms available
Room service
Safe
VIP room facilities
Iron
Laptop safe
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Price:25% off room rate

Location

9 Crosby St, New York City, NY 10013
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
LaGuardia Airport
Newark Liberty Intl Airport
Canal St
2 minNew York City Subway
4.0
4.0 of 5 bubbles2,258 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Set in the heart of Soho, NoMo SoHo Hotel captivates guests with its stylish decor and inviting atmosphere. While the prime location is a hit among travelers for its proximity to local attractions, some express concerns over the value, citing unexpected fees that cast a shadow on the otherwise comfortable stay. Despite laudable soundproofing contributing to a peaceful environment, a handful of guests have encountered noise disturbances. Service and cleanliness receive mixed reviews, and the minimal amenities leave several travelers wanting more from their experience.
Location
Central
Atmosphere
Inviting
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Limited

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2,258Reviews47Q+A100Room tips
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Detailed Reviews
Courtney M wrote a review Aug 2022
New York City, New York30 contributions5 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
I loved staying here. The rooms were super cute and beautiful. Very artsy and the bed was soooooo comfortable. Gym downstairs and restaurant/bar. I know the area very well but i just wanted to relax and stay at a fun hotel. I hope to go again soon.
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Date of stay: June 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NomoSohoGM, General Manager at NoMo SoHo Hotel
Responded Sep 1, 2022
Our team will love to hear they left such a wonderful impression on you! We want you to feel right at home as soon as you walk through our doors, so we're super happy to hear that our team took such great care of you! We're also glad you loved our comfortable beds, style, and amenities . We look forward to hosting you again soon so we can share another amazing experience with you. Thanks for the great feedback!
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Jeanne S wrote a review Mar 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
Now that I resumed traveling for work, Nomo Soho is my go to hotel.

It’s conveniently located for me, and I enjoy having breakfast in their cozy, yet large outdoor seating area which really feels like it’s part of the restaurant.

The hotel has a modern vibe. Facilities have always been clean in my experience, and I am someone who is concerned about hygiene and COVID safety. The rooms all have little sealed welcome packs with complimentary face masks, etc.

During the week, I can usually find street parking fairly easily.

The reason why I’ve returned over the last few years is the staff who have been kind and patient. I’ve seen them keep composure as they deal with challenging clients who are rude and entitled.

In my experience, they have been professional, courteous, and kind to me.

In particular, Jeffrey provides outstanding customer service. He remembered my name after my first stay! When he asks how I’m doing, it’s not perfunctory. He truly wants to know and listens.

If I mention I’ll be traveling to a different state, he always seems to have a good restaurant recommendation!

And, if I need anything, he’s happy to quickly assist!

Thanks, Jeffrey :)
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Date of stay: March 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BFahey_GM, General Manager at NoMo SoHo Hotel
Responded Mar 27, 2021
Thank you for the excellent feedback. We appreciate you taking the time to leave us a review. We're thrilled to hear that you had such a wonderful stay with us at our hotel and especially enjoyed our prime location, clean accommodations and friendly staff. We will make sure to Jeffrey of your kind words. We look forward to seeing you again soon for another positive experience. Thank you.
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Numi FS wrote a review Nov 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
I have stayed at the Nomo Soho about five times, and each time had such a memorable stay. From the atmosphere, to the rooms, to the dining options at the hotel and nearby, this hotel is a true gem.

I would highly recommend this hotel Under normal circumstances, And amid the current pandemic, I think the hotel has gone above and beyond to be a super clean and stunning home away from home. Whether you're visiting the city for vacation
or just doing a staycation. Here are a few reasons why I love this hotel.

The service: during each of my stays, but particularly my most recent stay, I've been impressed with the hotel's team - they are truly five star, The hotel service has been phenomenal. I recently encountered one of the hotel managers Tenzin Basnet, He went above and beyond to ensure my stay with my newborn baby and husband was comfortable and enjoyable. We felt we were in great hands and an unforeseen issue with one of the rooms we had booked was seamlessly taken care of, putting us at ease. We had such a great time we even extended our stay an additional day. We enjoyed breakfast vouchers - breakfast and coffee arrived at our room hot and delicious.

The rooms: I have stayed in different room types around the hotel - all are lovely. Base your stay on what you need. I’ve stayed in a standard king, the Crosby suite, and one of the suites on the higher floors. Each room was impeccably decorated, including all the essentials and some cozy items like a bathrobe for maximum lounging. It was really great to have Chromecast in the rooms so we could log into our streaming services. It was like an upgraded version of our home experience. If you can, I highly recommend splurging on a room with a terrace so you can enjoy some private time outside and an incredible view.

The location/vibe: this hotel is flanked by the best neighborhoods in New York City for dining, shopping, art, culture— good vibes all around. There are so many cute shops and boutiques that are open, and you basically get a private shopping experience if you go during a week day. If you were coming from out of town it’s super easy to get a cab. If you’re driving in, it is possible to park in a nearby garage or street side. I think it says a lot that I stayed at this hotel as a treat for 30th birthday party, but also with my growing family! It's really versatile.

Thanks NoMo and especially Tenzin for an incredible stay!
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Date of stay: October 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Book a room with a terrace if you can
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BFahey_GM, General Manager at NoMo SoHo Hotel
Responded Nov 5, 2020
We appreciate the outstanding review, Numi! We're so glad that you chose to stay at Nomo Soho and that you appreciated our beautiful ambience and decor. We're also thrilled to know you enjoyed our convenient location. It's wonderful to know that Tenzin had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that he went above and beyond in this regard. We can't wait to see you again soon so we can share another excellent experience with you soon. Have a beautiful day! Brian Fahey General Manager
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Noesf wrote a review Jun 2021
San Francisco, California19 contributions34 helpful votes
2.0 of 5 bubbles
Although this hotel has some strengths in terms of location and an attractive restaurant it doesn’t fulfill the basics you would expect of a 4 star hotel and should really be reclassified as 3 star until they address the small things that matter.

You simply can’t have a 4 star hotel that doesn’t serve breakfast 7 days a week. You can’t not offer coffee machines in the room and not serve coffee downstairs certain days of the week. You can’t have rooms tight lack basics like a cup to drink water from and similarly a gym that doesn’t offer stocked paper cups. You can’t offer a $15/day restaurant credit in a restaurant that may not have space to receive you due to external guests dining there and limited opening hours to accommodate the guests you’ve offered the credit to.

I booked without doing my research because frankly you shouldn’t have to. Those things should all be given at a 4 star hotel but sadly here they are not, which may be a function of it being an independent hotel that has got a bit sloppy and doesn’t have to adhere to brand standards of a chain with established standards.

I would avoid the hotel until they address the basics …or just reset your expectations for the stay until management address these small but consequential things that add up to a poor experience.
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Date of stay: June 2021Trip type: Traveled on business
Room Tip: Check availability and hours of the restaurant, breakfast, cafe and room service which are not 7...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NomoSohoGM, General Manager at NoMo SoHo Hotel
Responded Jul 13, 2021
We appreciate your feedback, Noesf. While we are glad you enjoyed our location and restaurant, we are disappointed to learn that your experience was less than ideal. We will make sure to share your concerns regarding our in-room amenities and food offerings so that we may improve in the future. We look forward to the opportunity to provide you with a more positive experience soon.
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JosephRoberts wrote a review Jan 2020
London, United Kingdom2 contributions3 helpful votes
3.0 of 5 bubbles
Visited for 5 night stay, hotel is located in a great area on Crosby St. When we arrived around 7pm with 3 large bags and carry on, there was no one to help with bags or guidance where to check in. After standing around in reception we were advised to use elevator to go up a floor. Check in was quick and easy. Room was compact but very nice decor and clean and comfy bed. We had a great stay until we had to check out when we found a hidden extra $45.90 per day per room which BA or check in staff failed to advise when we purchased the package and checked in, the fee which seems totally excessive when there is no turn down service, no real concierge or help in main reception. The few times I had asked for information regarding a day trip to shopping outlet I was made to feel a inconvenience by the front desk, and all I got was a fairly short response. Also not sure if they have smoke detectors in room but to be woken up by a pungent smell of weed 2 days running it seems not. If there wasn’t the high amenity fee I would have given a better review but the amenity fee for the lack of hospitality we received really spoilt our trip
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Curiosity54322374156, General Manager at NoMo SoHo Hotel
Responded Jan 29, 2020
Thank you for sharing your feedback, JosephRoberts! We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.
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k8ti32 wrote a review Feb 2020
Northampton, United Kingdom116 contributions54 helpful votes
4.0 of 5 bubbles
We stayed at the Nomo Soho as part of a trip to New York City and found it to be very well located. We were able to walk or catch the subway to wherever we were going easily.
The rooms were quirky but clean and comfortable. They were able to arrange us having adjoining rooms as we had requested in advance. The check in staff were helpful but when we wanted to have a drink in the bar/restaurant area one night, it was made clear that we weren’t really welcome to have a table unless we were eating. Because of this, we went elsewhere.
The wine hour was fun to have although we were only around for it twice during our stay. In my opinion, the amenity fee isn’t necessary or worth it for guests and should either be built into the room rate or scrapped entirely. Things like WiFi should be included - not paid for as an extra as part of an amenity fee.
Overall, it was a good stay and we would recommend this hotel. The entrance is very pretty and was good for photos.
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Date of stay: October 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Curiosity54322374156, General Manager at NoMo SoHo Hotel
Responded Feb 17, 2020
Thank you for the 4/5 rating, k8ti32! It's fantastic your time at the Nomo Soho was so great! We're happy you appreciated our beautiful decor and comfortable, clean rooms so much. We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you. Have a fantastic day!
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Collin L. wrote a review Feb 2021
1 contribution4 helpful votes
2.0 of 5 bubbles
I very rarely write reviews, however felt after this experience it was necessary. I recently stayed here for one night with my significant other over Valentine's Day weekend for a fun staycation as we both live in the city. The hotel itself was beautiful, the room was clean, and we had a great view of the city. Unfortunately, the service was far from enjoyable and quite frankly unprofessional.

Sunday morning, we were awoken by someone trying to intrude into our room without any warning. There was no knock and they used a key to open the door. Luckily, we had the top lock on so they were unable to enter the room. Shortly after, we received a call from the front desk asking if we were still in the room. We said yes, and then were informed that it was security who had tried to come in. Confused as to why security would be entering our room while we were asleep in the first place, we asked, and were informed that the hotel's system said we were checked out. So, instead of knocking or simply calling our room first to confirm if we were still there, security chose to attempt to sneak into our room without making themselves known. It is incredibly unprofessional and quite honestly frightening that hotel staff would try to enter your room unannounced while you are asleep. A hotel should be responsible to some degree to ensure the safety of their guests, and that has seriously been called into question if you employ security that attempts to barge into a guest's room without simply knocking first.

We then decided to order room service, as it was still Valentine's Day weekend and we wanted to salvage what was left of our stay. After an hour of waiting, our food finally arrived. However, the coffee we ordered was spilt all over the meals and we were missing several pieces to our order. We contacted the front desk and they informed us that the restaurant manager would be coming up to our room to inspect our order. After opening both boxes of food to ensure we were not trying to pull a fast one on them (despite the bag blatantly dripping the spilt coffee on the floor) the restaurant manager stated he will take it back down and have our order remade. However, he stated it was going to take at least another 45 minutes.

At checkout they informed us that they would be waiving the $45.90 resort fee due to the inconvenience (but not the bill for our food). Unfortunately, after leaving and checking our credit card statement, we were still charged the $45.90 resort fee.

I have stayed in many hotels and have never had an experience like this. We came into this expecting a fun and romantic evening, with reasonable expectations of NoMo SoHo (ie, feeling secure in your room without strangers attempting to enter unannounced while you are sleeping and eating food without coffee spilled all over it), but this was apparently too high of a bar for them to meet. I cannot say I would return after this, especially due to the lack of empathy or concern the staff seemed to have when we brought up these issues during the stay. This is New York, there are plenty of hotels for the same, if not cheaper price, that I would recommend over this establishment. Look around and find somewhere else.
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Date of stay: February 2021
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annie Shannon wrote a review Dec 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Our server Leyton was so helpful and kind throughout our dining experience. Overall 10/10 experience with the help of Leyton!!! Food came in a reasonable amount of time and Leyton came to check up on the table many times to make sure we were all good. Thank you.
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Date of stay: December 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BFahey_GM, General Manager at NoMo SoHo Hotel
Responded Jan 2, 2021
Thank you for the perfect rating, Shannon! We're thrilled that you enjoyed the meal and service so much. We'll be sure to pass along your kind words to Leyton. We're looking forward to sharing another delicious experience with you soon! Brian Fahey General Manager
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Christina1014 wrote a review Nov 2020
New York City, New York18 contributions19 helpful votes
2.0 of 5 bubbles
Due to covid, my husband and I decided to do a staycation and spent a night celebrating our wedding anniversary. Across our entire stay, we felt that service was subpar and were disappointed with our stay. Upon check in, we were told they were sending up a bottle of wine to celebrate our anniversary. We never received it. We never received any type of congratulations. The next morning we tried to order room service and for about 10 minutes of calling “room service” and “front desk”, we were not able to reach someone. Eventually, we reached someone but our breakfast sandwich and coffee took an hour to get delivered. I usually don’t mind paying for resort fees but I really felt like $46 per night was steep considering there are no amenities and subpar service. Since we were celebrating a special occasion, I debated quite a bit between different hotels and I really regret picking this one to spend our anniversary.
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Date of stay: October 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian Fahey, General Manager at NoMo SoHo Hotel
Responded Nov 10, 2020
Dear Christina – Thank you for taking the time to share your feedback on Trip Advisor. I am disappointed to hear that your recent experience did not meet your expectations and that we fell short in providing you with an exceptional stay. If you would be so kind to reach out to me via email at bfahey@nomosoho.com or call me directly at 646.218.6471. I would like to speak with you further about resolving this situation. I do hope that this experience has not permanently tarnished your impression of NoMo Soho. We greatly appreciate your patronage and hope we have the opportunity to welcome you back to the hotel and provide you with the experience you deserve and should have received. Warm regards, Brian Fahey General Manager
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Laurie V wrote a review Jun 2021
San Jose, California48 contributions53 helpful votes
3.0 of 5 bubbles
The location is ideal, the room is basic (nothing special), the room could have been cleaner, definitely quiet location, so you'll get a good nights sleep. Walking distance to many things (food, subway, shops). The on site restaurant is H O R R I B L E... just save yourself the trouble and upset stomach and don't eat there.
I might stay there again, just because the location is ideal, but the overall experience was MEH.
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Date of stay: May 2021
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BFahey_GM, General Manager at NoMo SoHo Hotel
Responded Jun 18, 2021
Thank you for the feedback, Laurie V. We are sorry to hear that your stay with us was less than ideal. We apologize for the issues regarding our accommodations and restaurant. Please know that this is not the level of service we strive to provide for our guests. We will be addressing right away with the appropriate members of our team. Thank you and we hope to be able to host you again soon for a more positive experience.
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Brita35 asked a question Mar 2023
Pittsburgh, Pennsylvania39 contributions3 helpful votes
What hours are room service?
chiara c asked a question May 2022
Piacenza, Italy1,791 contribution225 helpful votes
C è una terrazza panoramica?
Answer from canadianamigos
Toronto, Canada174 contributions117 helpful votes
Two rooms do. Penthouses.
Bob G asked a question Feb 2022
Toronto, Canada
is the bed accessible on three sides?
Mark asked a question Dec 2021
Newcastle upon Tyne, United Kingdom79 contributions13 helpful votes
How much is the hotel fee per night?
Karin B wrote a tip May 10
3 contributions1 helpful vote
3.0 of 5 bubbles
"Crosby St facing rooms are quiet at night"
Read full review
Gigi wrote a tip May 2
Washington DC, District of Columbia13 contributions
5.0 of 5 bubbles
"Uber is the best case scenario for transportation, there is absolute minimal street parking."
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Kelly O wrote a tip May 1
1 contribution
1.0 of 5 bubbles
"Don’t stray here."
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sabrina r wrote a tip Mar 2024
2 contributions
5.0 of 5 bubbles
"there’s a gym and free wifi. there’s no coffee in the room but starbucks is across road. there is no fridge but they can place one in room."
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Melissa R wrote a tip Feb 2024
Los Angeles, California3 contributions
5.0 of 5 bubbles
"Sign up for the loyalty program. Get water lobby."
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Not the right property for you?
There are more places to choose from in the New York City area.
PRICE RANGE
$284 - $486 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mondrian soho hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Manhattan / SoHo
NUMBER OF ROOMS
264
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOMO SOHO HOTEL - Updated 2024

Frequently Asked Questions about NoMo SoHo Hotel
Which popular attractions are close to NoMo SoHo Hotel?
Nearby attractions include Lower Manhattan (0.2 miles), Escape Games NYC (0.3 miles), and Live Axe (0.2 miles).
What are some of the property amenities at NoMo SoHo Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at NoMo SoHo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NoMo SoHo Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NoMo SoHo Hotel?
Yes, parking is available to guests.
What are some restaurants close to NoMo SoHo Hotel?
Conveniently located restaurants include Alimama Tea, Taiyaki NYC, and Eileen's Special Cheesecake.
Are there opportunities to exercise at NoMo SoHo Hotel?
Yes, guests have access to a fitness center during their stay.
Is NoMo SoHo Hotel located near the city center?
Yes, it is 0.5 miles away from the center of New York City.
Are pets allowed at NoMo SoHo Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NoMo SoHo Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at NoMo SoHo Hotel?
The staff speaks multiple languages, including English and Spanish.
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