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The James New York

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The James New York
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1,234 Reviews from our TripAdvisor Community

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Showing 1,130: English reviews
Doylestown, Pennsylvania
Level Contributor
102 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed yesterday NEW

The James is located in SoHo and is one of the hotels located closest to our daughter's apartment. You need to take an elevator to the lobby to check in. David Burke's kitchen is located in the building which is a well known farm to table restaurant. There is a lovely outside bar area if it is not too hot.... More 

Helpful?
Thank Kate B
1 review
5 of 5 stars Reviewed 2 days ago NEW

This Soho located hotel is an excellent choice for business and leisure travellers. Ideally located in the Soho area, all shopping and entertainment places are nearby. The service is also outstanding. Design of rooms and public areas is very modern and functional. The view from the room I stayed was amazing too. Rooms are of good size for Manhattan standards.... More 

Helpful?
Thank Andre G
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Andre G, Thank you so kindly for providing feedback in regards to your recent stay at The James. We greatly appreciate your compliments regarding the exceptional service, modern design and comfort of our guest rooms. We are so fortunate to located right in the heart of the very chic and popular SoHo fashion district of lower Manhattan. Thanks again... More 

Toronto, Canada
Level Contributor
94 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great views from the rooftop bar area, lots of tables set up for dining if you want some snacks with your cocktails. Great cocktails, great food-menu changes with the season/time, both overpriced but tasted great so can't complain and this is NYC so to be expected. Right next to an entrance for the high line, you can see the river... More 

Helpful?
1 Thank crocifixia
Garden City, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Boutique hotel in SOHO with excellent restaurant (David Burke) nightclub (Jimmy) and rooftop plunge pool. The views are amazing. The valet was efficient. The staff was friendly. The room was super swanky and extremely neat and clean thanks to JOANN in housekeeping.

Helpful?
Thank nancydreeben
jrauer2016, General Manager at The James New York, responded to this review

Dear nancydeeben, Thank you for sharing your experience at The James New York on Trip Advisor. It is not often unfortunately that our Housekeeping team gets recognized by name. We will certainly celebrate this with Joann and a special thank you for recognizing her efforts in providing our guests a crisp and comfortable experience. I am happy you enjoyed your... More 

Westchester County, New York
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location is perfect, the views are spectacular. The rooms are perfect and well equipped. Beautiful bath, with an awesome shower. Great bedding and a very comfortable bed. Try for the late check out, the bed is that good. Every single staff member we engaged was polite and willing to assist with a kind smile and great style. Loved our stay!

Helpful?
Thank JOHNNYJC
Jerome C, Front Office Manager at The James New York, responded to this review

Dear JOHNNYJC, Thank you for providing feedback in regards to your recent stay at The James. I greatly appreciate your compliments regarding the attentive and friendly manner of our staff, as well as the comfort of our rooms. I will share your feedback with the team as they will be humbled. Thanks again and we look forward to welcoming you... More 

San Francisco, California
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I suppose the mattress was good, but that's mostly all the nice things I have to say about this hotel. My boyfriend and I were locked out of our room because of a faulty latch - apparently sometimes the cleaners let the door slam, and the latch catches from the inside? The response was amateurish. We were told to wait... More 

Helpful?
Thank Jireh T
Los Angeles, California
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Gorgeous white modern tower in top location between Soho and Tribeca, Room had REALLY excellent windows, minimal sound from street -actually quiet. My room was upgraded, (I paid for it), and the king corner room was spectacular,open, modern, clean, and gorgeous. Ordered room service -arrived late at night.Great chicken soup, try it. The hotel has a super crazy rooftop bar... More 

Helpful?
Thank a23bernstein
Jerome C, Front Office Manager at The James New York, responded to this review

Dear a23bernstein, Thank you for providing feedback in regards to your recent stay with us at The James! We greatly appreciate you sharing your experience with the online community and for noting on the highly of our guest rooms and F&B Outlets. We very pleased that you enjoyed your stay and hope to welcome you back very soon. Best Regards,... More 

New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our second time visiting the James Hotel because our first time was so nice. When we were checking in we were asked if we wanted a glass of wine. Such a nice gesture on the staff. And of course we accepted. Everyone is so friendly and made us feel special. The roof top bar has spectacular views of... More 

Helpful?
Thank Mr Richard G
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Mr Richard G, It is an absolute pleasure to read that you had an amazing experience at The James for the 2nd time! Your feedback is very much appreciated and the staff will be informed in regards to your 5 star review. Thanks again and we look forward to you returning for your third visit! Best Regards, Jerome Collins,... More 

New York
1 review
5 of 5 stars Reviewed 1 week ago

Me and my wife have three children under the age of five it was our eight year anniversary and we just wanted to get away for a day and relax we chose the right place they were accommodating clean relaxing located in a great area with tons of stuff to do in the hotel great restaurant and probably the friendliest... More 

Review collected in partnership with this hotel

Helpful?
Thank jeanpierred150
jrauer2016, General Manager at The James New York, responded to this review

Dear jeanpierred150, Thank you for the wonderful review on Trip Advisor. We are delighted to read your feedback and will certainly share with our team. I appreciate you sharing your requests prior to arrival. The more we know about our guests the better we can tailor a personalized experience. It was a pleasure for you and your wife to select... More 

Melbourne, Australia
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Great location, in the heart of soho. The rooms are a good size. The staff are super helpful, and regularly check in to see if you need anything. The complimentary wine and cheese every afternoon is a beautiful touch. The jimmy roof top is a fantastic view of southern Manhattan, and the pool was lovely on the hot summer days.... More 

Helpful?
Thank Pitted4lyf
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Pitted4lyf, It is a pleasure to read that you had an exceptional stay with us at The James. We are constantly working to deliver the best service possible to each and every guest, your amazing 5 star review is a result of that. We thank you so kindly, your feedback will be shared with the team. Thanks again and... More 

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Location: United States > New York > New York City > SoHo , Manhattan
Price Range: $326 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#108 Luxury Hotel in New York City
#113 Family Hotel in New York City
#141 Romantic Hotel in New York City
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