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The James New York

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The James New York
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1,258 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
Level Contributor
8 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Awesome stay, dreamalikeroofbar, easy subway logistics to all over NY, perfect rooms, cheese an wine on afternoons Concegierge and all personel service was on top rate Soho is nicely suited, all around the hotel u find exactly what u needfor shop, cafe & eating We will be back for sure Thank you

Helpful?
Thank Gbas2
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had visited The James previously for family that was staying there and was very excited to stay there this past weekend ourselves. The view from the room was amazing and the room itself was clean and comfortable with nice modern decor. All accommodations at the hotel were great from the food at the David Burke Kitchen to the views... More 

Helpful?
Thank Michelle O
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Michelle O, Thank you for your kind review – We are always delighted to read amazing feedback as we are very delighted that we made a great impact during your recent weekend getaway. Furthermore, We are very happy to hear that you enjoyed the David Burke Kitchen and had the opportunity to experience our other F&B Outlets. Your feedback... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I had such a great experience at The James this weekend. The Soho location was perfect with easy access to shopping and dining. In the spare time we had, we were able to relax in the gorgeous outdoor garden. The garden was bursting with greenery, which makes you forget that you are in downtown Manhattan. Our room was clean, modern... More 

Helpful?
Thank MR5100
Jerome C, Front Office Manager at The James New York, responded to this review

Dear MR5100, Thank you for your 5 star review – We greatly appreciate your compliments regarding the attentive and friendly manner of exceptional service provided by Ecker, John and Both Rebecca's! Its also good to read that you appreciate the organic chemical free bathroom amenities products provided in all our guest rooms and that you had time to enjoy the... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From my ride up the glass elevator to unexpectedly bagging our dinner reservations to take advantage of the patio on a perfect evening—and then checking out the roof deck— the James was fantastic. We couldn't have been happier with our visit, and we'll certainly be back. The staff is terrific. The location is also notably stellar for shopping and for... More 

Helpful?
Thank meredithfarmer
Jerome C, Front Office Manager at The James New York, responded to this review

Dear meredithfarmer, Thank you for your kind compliments regarding your most recent stay at The James New York SoHo. It is very pleasing to read that our staff was terrific and provided impeccable service as always in which we pride ourselves on. We are very fortunate to be located in heart of the very hip SoHo district of lower Manhattan... More 

New Orleans, Louisiana
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was expecting a tiny room and overly expensive pomp and circumstance with not much substance, but I was wrong. I stayed at this fantastic property on the border of Soho and TriBeCa. It had modern rooms with great product. Expansive views of the city and its location was quite close to the shopping of Soho. I enjoyed the outdoor... More 

Helpful?
Thank Sholas007
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Sholas007, Thank you for the compliments regarding the attentive service provided by the staff and mentions of the modern design of guest rooms. I am interested in speaking with you regarding your remark of management interacting with the guests. Please feel free to contact me at 212-465-2000 and we will be more that speak in regards as we will... More 

Albany, New York
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My stay at the James was short but sweet. The hotel itself is very modern and trendy. The room I had was fantastic - room 1003, a corner. The view was incredible - looking straight at the Freedom Tower from the bed. And the staff were incredibly helpful, especially Jimmy and Kenny, who answered questions I had about stores in... More 

Helpful?
Thank Lori M
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Lori M, We are so pleased to hear your recent stay at The James was so remarkable and that we were able to exceed your expectations on every level. Thanks for the compliments in regards to quality and comfort of our guests rooms. We have passed along your compliments to Kenny, Jimmy and the team, who will be delighted... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice room. Very small. Terrible setup for doing work. Small round table (no desk) and no electrical outlets nearby. Room service food mixed but not overly priced for NYC. Still would recommend the Trump Soho instead.

Helpful?
Thank Kerith P
Coram, New York
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at The James with friends who had been there many times before. I have to say it definitely lived up to their glowing reviews. The place was very clean. The rooms were big & bright with spectacular views. The beds were comfortable & the shower fantastic. It is in a great location in Soho. But what made the stay... More 

Helpful?
Thank sdes10
Jerome C, Front Office Manager at The James New York, responded to this review

Dear sdes10, Thank you for your thoughtful and kind review. It was an absolute pleasure having you as our guest and we greatly appreciate your kind feedback – it is so wonderful to hear that that the staff were friendly and accommodating. Your compliments will be passed along to the team and we very much look forward to welcoming you... More 

New York
1 review
4 of 5 stars Reviewed 1 week ago

Expensive but overall worth it. I would recommand this hotel if you get a high floor room. Otherwise you will feel you overpaid.Staff is friendly, rooms are cleand and the athmosphere is zen and yet lively.

Review collected in partnership with this hotel

Helpful?
Thank nic0laspierrer
Jerome C, Front Office Manager at The James New York, responded to this review

Dear nic0laspierrer, Thank you for your thoughtful review. It was an absolute pleasure having you as our guest and we greatly appreciate your kind feedback – it is so wonderful to hear that that the staff were friendly and accommodating. Your compliments will be passed along to the team and we very much look forward to welcoming you back again... More 

Radlett, United Kingdom
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed 1 week ago

After spending weeks researching a hotel in New York for a once in a lifetime trip for my sisters 50th Birthday we got off an extremely early flight from Heathrow to arrive at the hotel on a sunny Thursday lunchtime. My search criteria's were an outside pool, last of the summer sun, thought we could catch up on the Jet... More 

Helpful?
1 Thank Maria0663
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Location: United States > New York > New York City > SoHo , Manhattan
Price Range: $331 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#109 Luxury Hotel in New York City
#113 Family Hotel in New York City
#141 Romantic Hotel in New York City
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