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The James New York

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27 Grand St., New York City, NY 10013-1618
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Rates from $249
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1,213 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I loved staying at the James Hotel. Great location, beautiful outdoor area and rooftop. The rooms were clean and lovely. Also Kenny, the bellman, went above and beyond in making my stay perfect! Next time I visit NYC, I will absolutely stay at the James again.

Helpful?
Thank Jennifer G
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Jennifer G, We are thrilled that you experienced a perfect stay with at the James! I pride ourselves on delivering amazing service and Kenny did just that. Your feedback will be shared with the team as they will be pleased by your kinds words. Thanks again and we look forward to welcoming you back very soon! Warmest Regards, Jerome... More 

Somerville, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

The absolute worst experience I have ever had with a hotel. My husband and I took an anniversary trip to New York City over Memorial Day weekend, and chose to stay at The James Hotel. The stay itself was fine, but what happened after was absolutely not acceptable. We were charged for over one hundred dollars of minibar expenses, when... More 

Helpful?
Thank angie11384
New York
1 review
5 of 5 stars Reviewed 1 week ago

I can't begin to tell you how extraordinary this hotel is. My friends are I are local in New York but decided on a staycation for my roommate's birthday. We booked a room at the last minute for the pool (given the fact that the other hotel pools in the area seemed to get too crowded or have too many... More 

Helpful?
Thank SNJiwani
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I requested a room upgrade and late check-out, both of which were available for a reasonable fee. The staff was incredibly helpful and pleasant. Room service was on time every morning and served by a joyful attendant. The bedroom was a decent size for NYC, super clean, really comfortable bed, and terrific views from the large windows. I loved the... More 

Helpful?
Thank Coconutlemon
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Coconutlemon, Thank you for providing feedback in regards to your recent stay with at The James! We are pleased to read that you had a great experience with us and certainly appreciate you kinds words. Thanks again and we look forward to welcoming you back soon. Warmest Regards, Jerome Collins, CRDE Front Office Manager The James New York SoHo More 

Los Angeles, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the James NYC over the weekend and had an excellent experience. The location is ideal, the hotel is gorgeous, and the service was fantastic. The views from both the roof top and the rooms are spectacular. I would highly recommend this hotel.

Helpful?
Thank rnorthwaydreams
Jerome C, Front Office Manager at The James New York, responded to this review

Dear rnorthwaydreams, We are pleased to read that you had an excellent experience during your most recent visit at The James! Were are proud to be situated in the heart of SoHo with amazing views from all angles of our property. Your feedback will be shared with the team as they will be humbled by your kind words. Thanks again... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

Superior, 10-Star, Customer Service provided by all members of the staff. We were treated exceptionally well and we enjoyed being pampered. The rooms are a great size for the city & maybe some of the most comfortable beds. The morning coffee and evening win & cheese hour were both delightful and great touches. t We're in NYC 6-8 times a... More 

Review collected in partnership with this hotel

Helpful?
Thank 20gails2016
Jerome C, Front Office Manager at The James New York, responded to this review

Dear 20gails2016, We are thrilled to know that John, Kenny, Jay & Jason were provided exceptional service during your most recent stay with us at The James! We pride ourselves on delivering personable and genuine service as much as possible to each and every guest. The team will be thrilled to hear your kind feedback. Thanks again and we look... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

Stayed with my wife in a beautiful room with amazing unobstructed views of lower Manhattan, Brooklyn, and Jersey City. Unique rooftop pool bar stood out, as did the wine and cheese happy hour and courteous/knowledgeable staff. The location is great and QR coded art by floor was something I had never seen before. La Colombe coffee and scones in the... More 

Helpful?
Thank JFePHL1
Jerome C, Front Office Manager at The James New York, responded to this review

Dear JFePHL1, Thank you for providing feedback in regards to your recent stay with us at The James! We are pleased to read that your loved your room and got a chance to experience JIMMY the rooftop bar with the best views. Your feedback will be shared with the team. Thanks again! Best Regards, Jerome Collins,CRDE Front Office Manager The... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Just returned from a 4 night stay as a couple at the James. Second time to New York and staying in Soho gives a real taste of New York in comparison to Midtown. We had stayed at the James in Miami and were really impressed so thought this would be a good choice. Good points: close to subway, great neighbourhood... More 

Helpful?
Thank Danny B
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Danny B, Thank you for providing feedback in regards to your recent stay with us at the James. We appreciate receiving your honest feedback in regards. We apologize in regards to the situation that took place at the rooftop bar. I have communicated all to upper management as we will investigate the matter. Please feel free to contact us... More 

Atlanta
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel with great amenities. Got a comfy corner room with lots of space. Lovely outdoor areas. Nice touch in a sea of concrete streets and buildings! Great neighborhood with lots to see and do. Wonderful shopping and restaurants within a 5 minute walk. Two downsides -- Kinda tough getting a taxi. Especially if you're planning to dine and do... More 

Helpful?
Thank Cynthia M
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Cynthia M, Thank you for providing feedback in regards to your recent stay with us at The James. We are delighted that you had a great experience staying with us. In NYC it can be tough to hail a taxi during rush hour peak times, however it is good to see that we were still able to assist you.... More 

San Francisco
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying on the edge of TiBeCa and Soho is great. The hotel is very comfortable especially since it is hip and modern. Although the rooms are not large, you don't feel cramped because of the ceiling height, Windows and thoughtfulness of the design. The staff were attentive and friendly. It was nice that one didn't feel secondary to "roof top... More 

Review collected in partnership with this hotel

Helpful?
Thank Tobysf
Jerome C, Front Office Manager at The James New York, responded to this review

Dear Tobysf, Thanks for providing feedback in regards to your recent stay with us at The James! We are pleased to read that your stay has been exceptional and comfortable. Your feedback will be shared with the team as they will be humbled by your kind words. Thanks again and we look forward to welcoming you back soon. Best Regards,... More 

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Anchoring Soho's southwest corner, The James New York is an ideally situated, warmly modern, residential styled luxury hotel that delivers an artful blend of exquisitely hand-crafted design, intuitive service and personalized comfort. Unique features include all-glass Sky Lobby, rooftop deck and pool with river-to-river Manhattan views. The lush Urban Garden is an outdoor escape, offering seasonal entertainment, cultural events and fine cuisine. With activities including Tribeca Film Festival screenings, yoga, spa services, croquet and more, the Urban Garden is a hub for creative communities to gather and interact. Guests are invited to dine at David Burke Kitchen which offers wholesome and hearty modern American food, locally sourced and presented in the creative and whimsical style that is Burke's trademark. Enjoy cocktails at JIMMY, our rooftop bar which boasts a sexy social atmosphere, with an enclosed bar and lounge set against 360-degree views of the Manhattan skyline. ... more   less 

Additional Information about The James New York

Address: 27 Grand St., New York City, NY 10013-1618
Location: United States > New York > New York City > SoHo , Manhattan
Price Range: $340 - $649 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The James New York 4.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
The James New York Hotel New York City
Hotel Style:
#46 Business Hotel in New York City
#107 Luxury Hotel in New York City
#113 Family Hotel in New York City
#141 Romantic Hotel in New York City
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