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Sheraton Tribeca New York Hotel

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Sheraton Tribeca New York Hotel
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1,822 Reviews from our TripAdvisor Community

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Seattle, Washington
Reviewed 2 days ago NEW

I've stayed at this hotel many times and is typically my first choice (if the price is below my work allowance.) My office is just a couple of blocks north of the hotel so the location is perfect for me. It's also just a few minutes from the Canal stations for the blue, yellow, and green lines. The rooms are...

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Helpful?
Thank Jamie V
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Jamie V, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon.

Annandale, Virginia
HOTEL’S FAVORITE REVIEW
Reviewed February 4, 2017

I have stayed at the Sheraton Times Square and now the Sheraton Tribeca and I can clearly tell everyone, stay at the Sheraton Tribeca without a doubt! As a Gold Preferred Member, some locations treat Gold guests as second-class guests (Times Square), but the Sheraton Tribeca treated me perfectly! Let me begin by saying thank you to Lisenia for helping...

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Helpful?
2Thank Michael R
About Hotel's Favorite Review
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Michael R, I look forward to sharing this glowing review with the rest of the gang here Sheraton Tribeca, as well as recognizing this outstanding service. Sal and Lisenia are our Sheraton All Stars! Please, contact me in the event of your next anticipated stay with us, so that I can personally see to your accommodations, as well extend...

Providenciales
Reviewed 3 days ago NEW

Check-in was smooth and quick and our room was spacious and clean. It was all great until we tried to place an order for room service breakfast the next morning. We followed the directions on the card that was given to us and hung it on our door for them to take. We requested a delivery between 10:15-10:30am. Woke up...

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Helpful?
Thank nico4016
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear nico4016, Thank you for your review. I am truly sorry we fell short on the details during your stay. Please contact me directly before your next trip to NYC so I can personally assist with your accommodations and ensure you have a fabulous stay! Warm regards,

Dallas, Texas
Reviewed 1 week ago NEW

This is a great hotel. The staff is nice and attentive. The rooms are very comfortable. The rooms are nicely sized. The location is excellent. I strongly recommend this hotel. The Club on the 21st floor is well-staffed. The views are excellent.

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Helpful?
Thank Tom P
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Tom P, Wow what a great review! Thank you kindly for taking the time to share your experience with us! We look forward to welcoming you back on your next trip! Best,

Toronto, Ontario, Canada
Reviewed 1 week ago

We were very pleased with our stay at the Sheraton Tribeca. The entire staff - front desk, housekeeping, concierge, and especially Tonya in the bar - were all so helpful and friendly. We were there during a "state of emergency" storm which shut down a good portion of the city - the staff made the hotel feel like home. Our...

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Helpful?
Thank Caroline U
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Caroline U, Thank you for your review! I am so happy to hear the staff was able to make our guests comfortable during this crazy storm we just had! Still cleaning up from it too! I look forward to sharing this review with the staff and we look forward to your next trip to the Sheraton Tribeca hopefully in...

Reviewed 1 week ago

This hotel is in a great location - easy to get to the subway - easy to walk to Canal street shops. The rooms aren't huge but they are ok sized for NYC. The hotel is pretty clean and the beds were comfortable.

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Helpful?
Thank Jasmine M
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Jasmine M, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon.

Reviewed 1 week ago

The Sheraton Tribeca is a comfortable hotel offering above average service. We stayed on the club floor and took advantage of the club room for happy hour. Our room had some housekeeping issues that were fully resolved promptly after notification of staff.

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Helpful?
Thank John H
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear JHudsonGainesville, Thank you for your review on TripAdvisor! Our Club Lounge has a great Happy Hour, it is fantastic to hear you enjoyed it! I hope you enjoyed the wonderful views as well! I am truly sorry for any housekeeping inconveniences you had during your stay. We look forward to welcoming you back to The Sheraton the next time...

Reviewed 2 weeks ago

I thought the location was very convenient, very close to subway stations, tribeca, chinatown and little italy. The rooms are tiny and kind of dark but the bed was comfy! Also, the hotel was in a very sketchy neighbourhood.

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Helpful?
Thank Raffaella R
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Raffaella R, Thank you for your review on TripAdvisor! Our location is most certainly a great one to get anywhere in NYC! Please allow me to apologize for your room being dark, as well as the neighborhood making you feel sketchy. All of the shops and stores do close early, however the NYPD precinct is on the corner from...

San Francisco, California
Reviewed 2 weeks ago

We stayed at this hotel because it was in a convenient for us location and because we will get SPG points for staying there. The room was claustrophobically small, the mattress too soft, the walls thin. It may be Ok for one person, but very uncomfortable for two. Very little counter space in the bathroom and the bathroom not very...

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Helpful?
2Thank Irina A
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Irina A, I am very sorry that you did not find the size of our guest rooms to be satisfactory your travel needs. If there is anything at all that I can do to make you more comfortable during any future anticipated stays that you may have with us, please do not hesitate to reach out to me, and...

New Jersey
Reviewed 2 weeks ago

Hotel is located in a great spot, easy access to the subway, all kinds of restaurants and shops in the area, the benefits of being right on Canal and near Soho and Nolita. Beautiful room, realllly comfortable beds, great water pressure (I loved the shower). My only comment would be how loud the plumbing is, which isn't a big deal...

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Helpful?
Thank Sean S
Katie C, Manager at Sheraton Tribeca New York Hotel, responded to this review

Dear Sean S, Thank you for taking the time to share your review. We are very happy to hear that you enjoyed your time with us. We look forward to having you back with us soon. Best,

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Staying in SoHo

Neighborhood Profile
SoHo
Once the artistic hub of New York, SoHo is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway is teeming with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore. Take a detour down the quieter side streets to see the real star of the district – the world’s largest collection of intricate and elegant cast-iron architecture. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 

Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013-2206
Location: United States > New York > New York City > SoHo , Manhattan
Price Range: $183 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Number of rooms: 369
Reservation Options:
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Hotel Style:
#189 Luxury Hotel in New York City
#219 Romantic Hotel in New York City
#221 Business Hotel in New York City
#250 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Tribeca New York Hotel staff and other travelers.
25 questions
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Questions? Get answers from Sheraton Tribeca New York Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing south are quieter.”
 of 5 bubbles 634jamiev, 2 days ago | Read review
“It is the city, so get a room as high as possible due to street noise.”
 of 5 bubbles Z6057MTjohnh, 1 week ago | Read review
“Ask for view of Empire State building”
 of 5 bubbles touring24, 3 weeks ago | Read review
“Nice views from the terrace if you have a Level room.”
 of 5 bubbles , 3 weeks ago | Read review
“My fave is 21st or 22nd floor”
 of 5 bubbles perfectdestination, Feb 8, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question