Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Experience the ultimate in luxury and high-performance living at Equinox Hotels. Each room is a temple to total regeneration featuring a proprietary sleep system and curated amenities for optimal rest and recovery. The 1- and 2-bedroom suites features a separate living space and a deep soaking tub – all offering ultimate skyline and river views. Enjoy complimentary guest access to the largest Equinox Fitness Club, and indulge in high-tech and high-touch spa treatments after working up a sweat. With a range of dining options, from seasonal American cuisine to comforting classics, there’s something for everyone at Equinox Hotels.
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Equinox Hotel New York has earned accolades for its sumptuous amenities, with guests particularly enamored by its luxurious spa, expansive gym, and serene rooms that boast remarkable views. Nestled in a prime spot for shopping and sightseeing, the hotel's location garners praise, as does the immaculate condition of both private and communal spaces.
Visitors revel in the hotel's tranquil yet modern vibe, while the majority commend the attentive and professional staff. Opinions on value vary, with some guests deeming the experience worth the expense, though a few find the spa services overpriced.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Expensive
Cleanliness
Pristine
Service
Attentive
Amenities
Top-notch
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Visited the chic, zen and sophisticated Equinox Spa with a colleague for our annual spa afternoon in the city, and it was simply a wonderful experience! We both have very stressful jobs and this is a much needed reprieve and treat for our mental and physical well being! We both agreed that we had the best massage (90 min E. Deep Massage) ever, and we have been to many spas all over the world.
Ask for Guillermo and Laura, they will make you feel like a new person after the treatment!
And sitting in the private alcove facing the Hudson River afterward, zipping our herbal tea and enjoying our photo opps made the spa outing even more memorable!
Expensive but so worth it!
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Date of stay: October 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded Oct 14, 2024
Dear CarpeDiem2828, Thank you for sharing your experience at our SPA. I am very happy to hear that the experience took care of your much needed reprieve. The treatments that we offer here are unlike any other you find in this City and were specially curated for Equinox hotels. I will pass on your shout out to both therapist for making you feel rejuvenated and pampered. Looking forward to welcoming you back to you to our Equinox hotel spa again. NATHAN LOGA VP GUEST EXPERIENCE EQUINOX HOTELS 31 HUDSON YARDS NEW YORK, NY 10001 EQUINOX-HOTELS.COM
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The location is excellent for me, slightly out of the way and therefore very quiet, close to Penn Station and in front of Hudson Yards. Ideal for those who have already visited NYC and don't necessarily want to be near Times Sq., V ave, etc.etc. Modern style, rooms furnished with minimalist taste and attention to detail. From the upper floors there is a nice view of Hudson or the city. Breakfast with a view of The Vessel...although there are many alternative bars around. Very friendly and attentive service, in NYC this is not to be taken for granted.
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip:Camera ai piani alti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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The concierge; exquisite, the best, all of them! Thank you Carlos, Edwin, Joseph, Tyrone and everyone of you. This team made our stay 5 star! Andy the doorman so helpful, friendly above and beyond service! My sister loved his eyebrows lol private joke!😁 Elizabeth front desk very friendly who helped book my reservation. Jason who checked me in and out was exceptional with customer service. The staff at the hotel is what made this five star in my opinion. The room was nice however the thermostat had issues hot than cold air we had 2 different engineers who came up to help, very friendly but the thermostat kept failing. Housekeeping was excellent! If you do not want housekeeping service make sure to put no service or they will come in even though you tell them no service needed. The spa services were nice the spa however was cold throughout and robes very thin and short. The electric lemon was very good food and William our waiter was so fun a great since of humor and he offered great suggestions for food choices. Thank you staff!!!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded Apr 8, 2024
Dear Navigate11331588536 Thank you so much for your kind comments despite we falling short in some areas. Thank you for the feedback and it will be looked into to ensure that it does not repeat again. We will be sure to commend the team members for making the stay special. We strive to provide an exceptional experience for each of our guests and I'm thrilled that this resonated with you. Please come back again soon for additional respite! Thanks again so much and sending my best, Nathan Loga VP Guest Experience | Equinox Hotel Hudson Yards
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I spend a lot of time traveling the world. A hotel can make or break your travel experience. Equinox Hotel has cracked the code regarding service, space, privacy, communication, and mental health resources. I’ve stayed a handful of times now each stay has been almost two weeks. Not once has the hotel made me feel uncomfortable. The check-in process is seamless. They always remember my name. I enjoy the entrance to the hotel. It gives you the impression of privacy, and the lift only allows you to the 24th floor, which is the reception. The offerings in the room are incredible and thoughtful. There’s also a refillable filtered water tap, a beautiful gesture to save on our blueprint. I love the spacing in the wardrobes, lots of compartments to put away your clothes, and cases, floor-to-ceiling mirrors, which I believe are essential facing a window or lit very well. Utterly obsessed with how room service is orchestrated with very sensible delivery. The packaging is meaningful and intentional. Keeps the food warm or hot. The dry cleaning service is speedy and packaged beautifully. Enjoy the showers. Spacing in the bathrooms is also decent. The list goes on and on and on.I must mention the location as I think it’s perfect if you’re not from New York and want to be in the heart of New York but don’t like a lot of noise. You have easy access to everything but feel like you’re not in all the Mayhem. The gym access is phenomenal. It’s open from 530, although I wish it were five AM. I have just enough time to get a decent workout before I start my day. The hotel and GYM are immaculate, and the interior is modern, chic, and practical can not wait for my next trip. I hope this encourages you to explore the beauty of Equinox hotel.
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Date of stay: January 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded Apr 6, 2023
Dear Vernon F, WOW! Thank you so much for your fabulous review! It was very kind of you to take the time to share your overall experience and particularly the service you received from our amazing team as we pride ourselves on providing fast, friendly and anticipatory service in every interaction. We very much are looking forward to welcoming you back very soon to your new home away from home in NYC! Thanks again and sending warmest regards, Nathan Loga VP Guest Experience | Equinox Hotel Hudson Yards
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Stayed here for 6 nights and received a warm welcome at the lobby by the concierge. When I arrived up at reception at 5.30pm my room was not yet ready and I was instantly offered a credit to my account, which was appreciated. The hotel and room itself are very smart and modern, with an incredible view of downtown NYC from the 36th floor. The room was very comfortable, fantastic bed and pillows, great bathroom although the shower pressure was a little low.
Unfortunately, I did suffer two nights with a noisy neighbour who's loud talking and singing at 3am could very clearly be heard (and loudly) through the walls. The room was certainly not soundproof. On both occasions I had to call reception, who even at that time of night answered quickly and all went quiet a few minutes later. After the second occasion I did ask to move rooms, and this was done without fuss and I was moved to an improved and much quieter room. A newly built hotel in this price range should really have soundproofed rooms though.
Housekeeping were excellent, leaving additional amenities when asked for and then remembering to refresh them a couple of days later without asking. The one time I had to call for an item via the in-room ipad, it was literally delivered within a few minutes.
The gym doesn't really need any comment - it's way, way above standard hotel gyms.
I had breakfast three days in the restaurant. Food quality is very good, service was a little rough around the edges at times (staff stood in a group talking or all of them somewhere out the back of the restaurant). A number of items available on room service weren't available on the restaurant menu which was disappointing.
Overall though a very enjoyable stay, its just a shame that the noise impacted two nights otherwise it would have been a 5-star review.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded Sep 6, 2022
Dear JonathanW95, On behalf of the team, thank you for your truly kind remarks. It was very kind of you to take the time to share your overall experience and particularly the service you received from our amazing team as we pride ourselves on providing fast, friendly and anticipatory service in every interaction. We’re sincerely apologize for the interruption caused due to the room move and service while dining at Electric Lemon, your feedback is essential in our effort to improve our service standards. We very truly are looking forward to the opportunity to welcome you back in the near future! Thanks again and sending warmest regards, Nathan Loga VP Guest Experience | Equinox Hotel Hudson Yards
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Fantastic hotel! Got a junior suite overlooking the vessle and it was a great choice! very warm and great view. Bathroom had heated floors. A big fan of that! Light controls and shades are controlled by various control panels all around the room and also next to each side of the bed. Motion activated floor lighting under the bedside made for great and easy navigation without waking my wife. Junion suite included a powder room and living room with large tv. Room came availalbe with work-out gear for purchase which came in handy as my wife forgot some of her things. Absolutely fantastic service all around the hotel Staff are clearly and professionally trained in hospitality. Even their gestures, from the way they had thigns to you to the way they guide you around the hotel are clearly consistent with Asian and Italian class and respect.
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Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Catch a helicopter from JFK and land 1 block from the hotel. It's a five minute ride!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded 1 week ago
Dear budp2015, Thank you so much for this amazing review. Glad that you had a great stay and appreciated the design and the features in the room that was also easy and convenience for you to use. Looking forward to welcoming you back soon. Best regards, Nathan Loga VP Guest Experience Equinox Hotels
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From start to finish, our weekend stay at the Equinox Hotel was impeccable. Immediately greeted upon arrival, front desk walked us to the elevator upon check-in, and 2 bottles of water waiting for us in the room. Our view was overlooking the Hudson River, and sunsets were stunning. We are used to staying at luxury hotels, but the Equinox experience was just different. The shower alone was worth the price of admission (water pressure, AM and PM body wash, the scents). My wife and I didn't want to leave the room and bathrobes! At night there is a button on the iPad to make the room cool, dark, and quiet....so cool, and an amazing night's rest. Also, any time we called the front desk, they were at our door in minutes. Having a full Equinox just downstairs was incredible and convenient. We were able to maintain our lifestyle away from home (me weight-training, my wife yoga classes). The restaurant was fantastic, and many healthy options. The hotel location is right next to the High-line, which made it super easy to explore and head down to different parts of NYC. Additionally, the Peak is right next door and a can't miss (360 degree views). The concierge set us up with an incredible table for cocktails before our meal at Electric Lemon. Overall, 10/10. We haven't stopped talking about it since, and my wife wants to move in. We cannot wait to go back for round 2
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Date of stay: March 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded Mar 11, 2022
Dear iamaterp2003, Wow! Thank you so much for your fabulous review! It was very kind of you to take the time to share your overall experience and particularly the service you received from our amazing team as we pride ourselves on providing fast, friendly and anticipatory service in every interaction. We wholeheartedly believe we have the best 'staycation' experience in the city, and we just cannot wait to welcome you back when you may be in need for additional respite. Thanks again so much and sending my best, Nathan Loga VP Guest Experience | Equinox Hotel Hudson Yards
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I visited the Spa here twice, once on Friday and once on Sunday. I thought I had died and gone to Spa Heaven, honestly. The staff could not be more friendly and accommodating, and even helped me out when the Sunday Motorcycle Parade delayed my arrival time Sunday! They made adjustments for me so that I could get almost all of my infrared sauna time in before the next client arrived. Jose’ in the service/bathroom area was marvelous, as were Jonathan and Melissa at the front desk. I highly highly highly recommend visiting and trying out the infrared sauna treatment, as well as the cryotherapy treatment. Amenities, including dry sauna, showers, shampoos, conditioners, body washes, deodorants, and body creams are all complimentary and produced by the hotel’s own line — luxurious and invigorating on all fronts! The waiting room is soothing, beautifully decorated, and filled with vegan snacks, organic teas, and lemon-ice water with their own personal black water bottles. You cannot ask for a more luxurious and calming experience!!! Five stars!!! I will definitely go back when I’m in town!! 👍👍
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Date of stay: May 2023Trip type: Traveled solo
Room Tip:Ask for Jose to wait on you, men, when you go! He’s incredible in his attention to detail and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded May 23, 2023
Dear Chad G, We are just thrilled to hear your kind feedback and will be sure to commend Melissa, Jonathan, and Jose for taking such great care of you. Equinox Hotels was created 'for those who want it all' and we are beyond thrilled you appreciated our Spa, RoomBar products, and amenities. Thank you again for your wonderful comments and I hope to welcome you back again very soon to your new home away from home.
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Staff quality mars the service experience. The spa in particular has not been trained to honor what a high end wellness experience should be and continually creates stress over minutiae’s rather than letting peace prevail. Staff are also over zealous in their efforts to micro manage every step of a clients journey throughout the facility which needs a cultural shift. Visiting another spa today and the peace that comes from staff that know how to balance service with not micromanaging is palpable.
Dining options include only one on premise and menu is very sparse. No casual coffee places as one would expect for a five star experience
The bed is uncomfortable. Hard mattress with no sheets. Just twin comforters in a king bed that is too low resulting in poor sleep quality. The thermostat as well does not work properly and I woke up tossing and turning all night
The fitness center is overcrowded because it caters to locals and not just guests so there is no possibility to get a spot in the hot tub or a lounge chair on the terrace even on a weekday
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded May 28, 2024
Dear Ana G, Thank you so much for sharing your recent feedback. I am sorry that we failed to meet up to your expectations. I would like to connect with you at your convenience, please. Thanks again so much and sending my best, Nathan Loga VP Guest Experience | Equinox Hotel Hudson Yards nathan.loga@equinox.com | 212-812-9200
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Our suite could not have been more luxurious and beautiful. Dan at the front desk was so, so charming and helpful. Top knotch customer service. Andy downstairs was maybe the nicest most 5 star customer service I’ve ever experienced. Both him and Dan deserve a raise, real MVPs. My one bummer is that although it’s advertised as a spa hotel, it really isn’t. It’s a gym hotel. The pool is for lap swimming with the gym members and the jacuzzi is a sweaty gym jacuzzi. This isn’t a spa hotel. Also, the food and in room dining is extremely expensive. An herbal tea is $10, plus a service charge and tax. About $15 total. It’s very expensive. But overall, this is a sleek, sexy and great hotel. Very health conscious, the only milk in your room for coffee is powdered coconut milk with Mct oil…so it’s really health conscious. But we had a blast, and the customer service was wonderful!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Not a spa hotel, it’s a gym hotel. If you’re looking for a luxurious spa hotel experience it’s...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Equinox Hotel, Sales at Equinox Hotel New York
Responded Dec 11, 2023
Dear Tortillathinks, Thank you so much for your kind comments about the tremendous service experience you encountered. We will be sure to commend both Andy and Dan for their outstanding service they delivered. We strive to provide an exceptional experience for each of our guests and I'm thrilled that this resonated with you. Please come back again soon for additional respite! Thanks again so much and sending my best, Nathan Loga VP Guest Experience | Equinox Hotel Hudson Yards
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Hello galve2000, yes we do indeed! Broken Coconut offers an array of poolside cocktails, smoothies and food options ranging from healthy salads, poke bowls and much more!
Thank you for inquiring. Our room rates do not include breakfast, however if you visit the 'Packages' page on our website, many of our unique packages include breakfast and other great value-adds.
Please let me know how I may assist you in any way.
Thanks so much,
Emily/ Hotel Manager
There are more places to choose from in the New York City area.
PRICE RANGE
$988 - $1,267 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Chelsea
NUMBER OF ROOMS
212
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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