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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Langham New York Fifth Avenue
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#43 of 517 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, The Langham, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, The Langham, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless.
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Room & Suite (717)717
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Bottled water
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Spanish, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
527Restaurantswithin 0.3 miles
116Attractionswithin 0.3 miles
Contact
400 Fifth Avenue, New York City, NY 10018-2753
Getting there
34th St – Herald SquareNew York City Subway5 min
33rd StNew York City Subway6 min
Rental CarsSee rental cars from $48/day
2771Reviews38Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
Had four rooms this month under the Amex FHR program and initially no $100 credit per room shown on invoice at check out. Had to argue for it. Then several days later three fake charges (minibar, meal, and parking ) appear. Disputed with hotel and they said basically “too bad.” Last month we had 8 rooms for three nights each and breakfast was a complete disaster. Only room service was offered (restaurant still closed) and it was total chaos: late by an hour, wrong orders, lost orders, etc. Not one was of the level of a five-star hotel. Spent over $20,000 on these two business trips. Lesson learned and won’t be returning. Should never have wandered from The Whitby but wanted to be closer to our client. Just not worth the grief and gouging.
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Date of stay: June 2021Trip type: Traveled on business
Room Tip: Stay elsewhere
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Helpful
Response from Richard Bussiere, General Manager at The Langham New York Fifth Avenue
Responded 3 days ago
Dear Sir, First of all, thank you both for being our guest and for taking the time to share your feedback on your experience. Allow me to apologize for the issues you encountered with both the credits to which you were entitled through American Express Fine Hotels & Resorts and the erroneous charges. I am not sure what the specific issue was with your breakfast orders but I apologize for that as well. To ensure that we can get to the bottom of the issues you encountered, we would be grateful to be in direct contact with you. Please contact us at your convenience to speak with Marianna Fuchigami, our Hotel Manager. Please accept my apologies again. I do hope you will give us another chance in the future. But again, thank you for being our guest and for providing us with this useful feedback. Best wishes, Richard Bussiere Managing Director
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Hotel's Favorite
Excellent service from the staff. They go out of their way to help you the Hotel has a great location. right on 5th Avenue and very close to Bryant Park the room was perfect. And dining at AI FIORI was phenomenal. You can no go wrong there
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Review collected in partnership with Langham Hospitality Group
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Richard Bussiere, General Manager at The Langham New York Fifth Avenue
Responded Apr 13, 2021
Thank you for taking the time to share your positive review of The Langham, New York! I am so pleased that you enjoyed your stay with us and that our staff made such a wonderful impression on you. I hope that we will have the pleasure of welcoming you back again in the future. Best wishes, Richard Bussiere Managing Director
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Forgot to make this review a while ago about the lack of Peloton bikes. The room and service was great but the gym (before covid) was not very equipped , specially with most of hotels lately having a peloton bike. I was going to book the hotel for June but the gym is still not open? I know gyms are already back in NYC with limited capacity so I decided to stay somewhere else which is a shame since I love the food there. They really need to get better in the gym department
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Date of stay: June 2020Trip type: Traveled on business
Helpful
Response from Richard Bussiere, General Manager at The Langham New York Fifth Avenue
Responded 4 weeks ago
Dear Madam, Thank you for taking the time to share your review of The Langham! I'm so happy that you enjoyed the food when you were here last. Regarding our fitness centre, we are in the process of renovating it so that we can re-open it, in accordance with New York State guidelines, in a manner that is at the luxury standard that we feel our guests deserve. In the interim, we have turned two guest rooms into private gyms for guests to rent and use, if they so choose, during their stay. We don't have Peleton bikes so if that is a requirement for you, I completely understand you choosing to stay elsewhere. It is not a requirement of a five-star hotel to have a Peleton - we use Technogym equipment which is state-of-the-art and which we are very proud to present to our guests. Thank you again for taking the time to share your review. And thank you for being our guest in the past! Best wishes, Richard Bussiere Managing Director
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My boyfriend got us this room for my birthday and our 2 year anniversary of being together. I decided it was The perfect time to propose to him in the room so I contacted the Langham and Karim and Sarah were super helpful with planning a special experience in the room. When we left for the day, they set up flowers, rose petals on the bed, a champagne cart with balloons, candy and chocolate covered roses, and I brought framed photos of my partner and I to put around the room. It was a perfect weekend and the staff was incredibly professional and helpful with my planning my special day. Cons: costly, not many room service options for breakfast, and not many special touches in the room that 5 star hotels usually provide. (Free snacks, treats) the shampoo and soaps were nothing special (I was expecting a luxury brand) Pros: wonderful service, amazing large soaking tub, larger rooms for NY standard, amazing bed and pillows, great location. Would love to return for our next anniversary. Hook us up with a nice suite, Langham? lol -Sean and Owen…
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Date of stay: February 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Richard Bussiere, General Manager at The Langham New York Fifth Avenue
Responded Mar 8, 2021
Dear Sean and Owen, Thank you for sharing your positive review of The Langham! We are so honored that we were able to be part of your special day. I am so happy that Karim and Sarah were able to make your proposal a memorable one. It means so much to us when guests choose our hotel for major life events such as this. I do hope that we will have the privilege of welcoming you back on your anniversary. Thank you as well for the feedback on our room service menu as well as our in-room offerings. We are always happy to take special requests for breakfast if you don't see something you like on the menu. Regarding the the in-room offerings, we have eliminated extraneous items in the guest rooms due to the pandemic. Thank you again for making our hotel the setting of your engagement. Best of luck to you both in your future together. Best wishes, Richard Bussiere Managing Director
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We loved the staff but the room wasn’t very clean. We were too tired to complain so we cleaned it ourselves. Carpet was dirty. We were hoping for some great room service but it was marginal and overpriced. Was expecting it to be a better experience.
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Review collected in partnership with Langham Hospitality Group
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Richard Bussiere, General Manager at The Langham New York Fifth Avenue
Responded Jan 20, 2021
Dear marycL6024OK, Thank you for taking the time to share your feedback on your stay at our hotel. I am sorry that you encountered these issues during your stay. We take all feedback from our guests very seriously. I appreciate you taking the time to share yours so that we can review it with our team as we continue in our efforts to be better every day. Thank you again for providing this feedback and for being our guest. Best wishes, Richard Bussiere Managing Director
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PRICE RANGE
$416 - $878 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Setai Fifth Avenue
LOCATION
United StatesNew YorkNew York CityTenderloin / Midtown West / Garment District / Manhattan / Midtown
NUMBER OF ROOMS
234
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Claim Your Listing Frequently Asked Questions about The Langham New York Fifth Avenue
Which popular attractions are close to The Langham New York Fifth Avenue?
Nearby attractions include Manhattan Skyline (0.2 miles), New York Public Library (0.2 miles), and Empire State Building (0.2 miles).
What are some of the property amenities at The Langham New York Fifth Avenue?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Langham New York Fifth Avenue?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Langham New York Fifth Avenue?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Langham New York Fifth Avenue?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to The Langham New York Fifth Avenue?
Conveniently located restaurants include Royal 35 Steakhouse, Izakaya MEW, and Keens Steakhouse.
Are there opportunities to exercise at The Langham New York Fifth Avenue?
Yes, guests have access to a fitness center during their stay.
Does The Langham New York Fifth Avenue have an airport shuttle?
Yes, The Langham New York Fifth Avenue offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Langham New York Fifth Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Langham New York Fifth Avenue?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Langham New York Fifth Avenue offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.