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InterContinental New York Times Square

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Traveler (2460)
Room & Suite (1421)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“sky view room”(87 reviews)
“times square”(1,234 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
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Rooms
Jul 8Jul 9
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,874)
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4,851 results
Traveler rating
2,607
1,462
471
179
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2,607
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471
179
132
Show reviews that mention
All reviewssky view roomtimes squareambassador membershake shacknew yorkcorner roomrain showersubway entrancehigher floormini barhell's kitchenhudson riverlate checkan upgradethe theater districtaround the cornercoffee machine
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1 - 5 of 4,851 reviews
Reviewed yesterday

This is a nice modern hotel, the rooms are big by New York standards and the bed was comfortable. The location is very central and is easy to walk to many attractions. The reception space has a big pillar in the middle that makes queuing...More

Thank Roy I
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded yesterday

Thanks for the 4-star rating and review, Roy! We're thrilled you had such a pleasant time with us! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our spacious and comfortable rooms, along with our convenient location. That's what...More

Hotel's Favorite
Reviewed April 29, 2018

We booked 3 rooms at the Intercontinental to celebrate my mother-in-law's 70th and brother-in-law's 40th birthday's. Upon arrival, we were told that even though we are SPG Platinum members, they didn't have enough rooms to upgrade us all but after further conversations with the manager...More

2  Thank Darby I
Response from justinrags, Public Relations Manager at InterContinental New York Times SquareResponded April 30, 2018

Thanks so much for sharing your glowing, five-circle review with us, Darby! Upon reading your comments, we're elated to learn that our central location and curated accommodations helped to make your family visit to the Big Apple all the more special! It'd be our pleasure...More

Reviewed yesterday via mobile

Hotel is OK, for the price it was very ordinary. I have stayed at other hotels in Times square area which are much better. I am an Intercontinental Ambassador member and would not stay at this hotel again. Breakfast each day was very ordinary and...More

Thank Andrew K
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded yesterday

Thank you for sharing your feedback, Andrew. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our breakfast will be...More

Reviewed 2 days ago

I would have rated a little higher except for my checkout experience. I called and ask to check out and was transferred to the front desk. It rang for about a minute, then someone picked up the phone - I heard them talking to someone...More

Thank MangaMan
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded yesterday

Dear Guest, We appreciate your feedback. We're disheartened to hear about the challenges you faced during your stay with us. We strive to offer our guests quality service and comfort. It's unfortunate our hotel and service was not on par with the high standard we're...More

Reviewed 2 days ago

Had a great stay in NYC for my husband & Daughters special birthdays. I emailed ahead and Francesca was able to upgrade us to a Deluxe room on the 19th floor which we loved. The view was amazing & although the Hotel is beside a...More

Thank 58,362
Response from Alex K, Public Relations Manager at InterContinental New York Times SquareResponded yesterday

Dear Guest, Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$272 - $651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$272 - $651 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in New York City
#59 Business Hotel in New York City
#87 Romantic Hotel in New York City
#137 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (2460)
Room & Suite (1421)
Dining (94)
Pool & Beach (2)
Amenities (32)
Business Center & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Dan L
June 8, 2018|
AnswerShow all 5 answers
Response from AndrewS1987 | Reviewed this property |
We were not charged this fee. Hope this helps.
0
Votes
Marie O
April 25, 2018|
AnswerShow all 2 answers
Response from Corinne M | Reviewed this property |
The hotel supplies a hair dryer but I took my own straighteners which worked with an adapter plug. They took longer than usual to heat up due to the difference in electric current in America.
0
Votes
Sandie F
April 22, 2018|
AnswerShow all 6 answers
Response from Rhianne L | Reviewed this property |
We seemed to experience all seasons in our 5 days - arrived to dry, warmish weather, next day was freezing but dry, then there were thunder storms and weather warnings, then dry but cold again...last day was boiling!! We... More
1
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Room Tips
"high room for awesome views."
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"Don't buy the breakfast in advance."
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"646 was a good sized room"
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"Best views are from floor 25 upwards any lower you are looking out to other buildings."
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