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The Chatwal, A Luxury Collection Hotel, New York

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The Chatwal, A Luxury Collection Hotel, New York
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1,007 Reviews from our TripAdvisor Community

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There are newer reviews for The Chatwal, A Luxury Collection Hotel, New York
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Showing 901: English reviews
New Haven, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 20, 2013

We just returned from an overnight in NYC. We usually stay at the St. Regis but they had no availability so we decided to try the Chatwal. It was nothing short of perfect! The friendliest and fastest check-in ever... the lobby is chic, hip and clean and the room was unbelieveable! Impeccably clean, modern (yet warm) decor with every luxury... More 

Helpful?
Thank AJC0607
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear AJC0607, We appreciate you taking a moment to share your feedback from The Chatwal NY. We are delighted to know that you enjoyed your visit with us and that you were able to indulge in the many luxurious ammenties offered in our guest rooms. Should we have to opportunity to have you return with us for another visit, please... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 19, 2013 via mobile

What a gem! This small boutique hotel is in a great Times Square location with wonderful access to the theatre district. We ate at the hotel restaurant before our show. Excellent meal. The hotel staff and door men were outstanding. You can tell that they take pride in doing their jobs well. The rooms are contemporary and appointed beautifully. Beds... More 

Helpful?
Thank Twittpugmom
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Twittpugmom, Thank you for taking the time to share your experience from The Chatwal NY. We are delighted to read you had an enjoyable visit with us and that you appreciated the proximity to Broadway’s best and brightest shows. We will look forward to your return visit. If I can ever be of any assistance, please do not hesitate... More 

Welwyn
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 18, 2013

Hotel was perfectly located just off Times Square. Lovely Art Deco style and everything is in absolutely spotless condition. Only had breakfast there once but couldn't fault it, although I did have to be brave when I saw the bill. All the staff were super friendly and helpful. Room was very nice with a terrace although no view to speak... More 

Helpful?
Thank whichere
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear whichere, Thank you for taking the time to share your experience from The Chatwal NY. We are delighted to know you enjoyed your visit with us, and will look forward to your return visit. If there is anything I may be able to assist you with, please do not hesitate reach out to me directly at lmiller@thechatwalny.com. Sincerely, Lance... More 

Scottsdale, Arizona
Level Contributor
135 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed June 18, 2013

Yes, this is an expensive hotel and there are great things to love. We were in Room 709 that had a large lovely balcony overlooking 44th Street. The location is excellent, very close to theatre district and time square. The subway is exits to 911 Memorial blocks away. Our room was fairly large and highly technical. There is a bedside... More 

Helpful?
Thank TDHArizona
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear TDHArizona, We appreciate you taking the time to share your experience from The Chatwal NY. We are happy to read that you enjoyed your visit with us, taking advantage of The Chatwal NY’s proximity to the subway stations to accommodate your travels throughout The Big Apple. We are delighted to know that you enjoyed various aspects of your guest... More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 15, 2013 via mobile

Sheer opulence! From start to finish felt this hotel was fantastic. Amazing staff who couldn't do enough for us and very helpful. The hotel is very stylish giving nods to it's historic past linked to Broadway. Room we had was a little small but unbelievable ammount of technology in this small space it's crammed in. Remote control curtains and blinds,... More 

Helpful?
2 Thank GEM1000A
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear GEM1000A, We appreciate you taking the time to share your experience from The Chatwal NY. Situated in Manhattan’s historic Theater District, The Chatwal NY was once home to The Lambs Club Theater Group. Many historic landmarks throughout the hotel have been preserved since the building was first constructed. We are delighted to know you appreciated the history of our... More 

Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 12, 2013

I Am A SPG Platinum member for 10 years now. I have been to hundreds of hotels around the world. I paid 800 dollars a night for nothing but a small 300 Sqf room. room was not clean when I got in. I walked in to my room and the beds we're not made, it says that every room has... More 

Helpful?
10 Thank americanpeople
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear americanpeople, I want to apologize that you were disappointed with your visit at The Chatwal NY. At The Chatwal NY, we truly strive to exceed our guest’s expectations. In order to deliver the high level of service our guests have come to expect, we rely on valued feedback. We trust that the matters you have raised in this review... More 

Barnsley, United Kingdom
Level Contributor
1,871 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 3,663 helpful votes
5 of 5 stars Reviewed June 8, 2013

Stayed here for four nights, on a works sales incentive from UK & thought the whole place was first class. Large room, especially for New York, with large luxury bathroom & all the amenities you would expect from a 5 star hotel.Service from all staff was brilliant, they couldn't do enough to help. My only gripe was, there was no... More 

Helpful?
6 Thank Leedsaway67
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Chris H, Thank you for taking the time to share your experience from The Chatwal NY. We are thrilled to read you enjoyed various aspects of your guest room, including the oversized bathrooms. We hope to have the opportunity to have you return with us in the future. If I can be of any assistance, please do not hesitate... More 

Cheshire, UK
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 2, 2013 via mobile

Chose The Chatwal on the back of Tripadvisor rankings and we weren't disappointed. Had two inter-connecting rooms for our family and both were exceptional. Very lavish furnishings with great bathrooms. Opinions on Japanese toilet divided the family! We had internal rooms and if we had any criticism it was simply that they could have done with brighter lighting; but they... More 

Helpful?
2 Thank Darnie
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Darnie, We appreciate you taking the time to share your experience from The Chatwal NY. It was a true pleasure to have you as our guest. We are delighted to know you had an pleasant visit, and that you were able to utilize the services of the concierge and that your wife received signature treatments at The Red Door... More 

Mumbai (Bombay), India
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed June 2, 2013

I don't understand why this hotel gets such great reviews on Trip Avisor. We've just completed a 5 night stay and our experience wasn't in line with the reviews we read, the price we paid, or our expectations. First, the positives: - Very funky decor with red leather in the common areas and leather and chrome in the bedrooms -... More 

Helpful?
9 Thank sohilc
Lance M, Front Office Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear sohilc, Thank you for taking the time to share your input from The Chatwal NY. All guestrooms and bathrooms are furnished with the most luxurious amenities available. Additionally, we commit ourselves to providing our guests with a distinguished level of intimate service. I am sorry to learn that you were not completely satisfied with your visit. We continually strive... More 

Charlotte, NC
Level Contributor
168 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 stars Reviewed May 31, 2013

We chose The Chatwal for a one-night stay in NYC because it was part of the Starwood Hotel Group. We were totally blown away by the ambiance of the hotel, which is in the heart of the theater district. I felt like I had walked into the 1940's (in a GOOD way!). Beautiful deco design in both public areas and... More 

Helpful?
2 Thank PoisonPrincess
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 

Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 W 44th St, New York City, NY 10036-4011
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $455 - $932 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
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Also Known As:
The Chatwal Hotel New York City
Hotel Style:
#9 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#30 Luxury Hotel in New York City
#40 Business Hotel in New York City
#84 Family Hotel in New York City
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