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The Chatwal, A Luxury Collection Hotel, New York

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The Chatwal, A Luxury Collection Hotel, New York
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1,030 Reviews from our TripAdvisor Community

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There are newer reviews for The Chatwal, A Luxury Collection Hotel, New York
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Showing 920: English reviews
Rome, Italy
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there 7 nights in August with my family. This is what a small luxury hotel is all about. It is in the very center of Manhattan, in the middle of the Theater District, yet it is in a position secluded from the overcrowded Times Square. The room was large and full of amenities. Room was cleaned at least... More 

Helpful?
1 Thank Dado1970
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you so much for your wonderful review and your continuous loyalty! Your praise for our team goes a long way and we made sure to share with all. Nothing is more rewarding to us! We are delighted that we exceeded your expectations and we look forward to your return. With warmest regards – Paula... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

The Chatwal is a beautiful, boutique hotel in a great location, close to Times Square but not right in the melee. The staff are fantastic, especially Manpreet Kochar, who always greeted us by name. The rooms are clean and well appointed.

Helpful?
Thank Luci6263
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - On behalf of the entire team, thank you very much for your wonderful five star review! We appreciate your praise for our team and we made sure to share with Mr. Kochar and the team. We are delighted that we exceeded your expectations and we look forward to your return. With warmest regards – Paula... More 

Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here several times, and I am never disappointed. Rooms are well appointed with every amenity one could need and if you've forgotten anything it magically appears without much effort. It is a top rate hotel to challenge the St Regis and other high-end properties.

Helpful?
Thank Kim B
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - we greatly appreciate your feedback and your continued loyalty! An impeccable, effortless service culture is what we continuously strive for and foster and we are joyful to hear that you share the same experience with us. We look forward to welcoming you back soon. With warmest regards – Paula Kowalski, Rooms Division Manager More 

Melbourne, Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I recently stayed at The Chatwal for our wedding anniversary .......our first trip (4 nights) to NY was seriously tainted at checkout..during our stay we made 8 telephone calls to Australia, 4 of which were 10 seconds or less and didn't connect..........charged US$95.00 and four calls of approx 15-18 minutes each......total charge for all 8 calls US$1,113.00.... More 

Helpful?
4 Thank Sharon C
Long Island
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being an SPG Platinum guest, you come to expect certain amenities when checking into one of their terrific hotels. However the Chatwal is different. The Chatwal is of St. Regis "esq". It s just a fabulous hotel with very modern rooms and GREAT SERVICE. My wife and i stay there twice a year ( 2 nights a piece for each... More 

Helpful?
Thank BigTravelGuru
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you so much for your wonderful review and your continuous loyalty! Your praise for our team goes a long way and we made sure to share with all. Nothing is more rewarding to us! We are delighted that we exceeded your expectations and we look forward to your return. With warmest regards – Paula... More 

Minneapolis
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Just had a 4 night stay here. It was mostly good. As you get here, the front doors are super heavy, and although they have 1-2 doormen, none were ever manning them. None. It was difficult for us women to then carry our own suitcases up the stairs to the front lobby, which is small. Front desk people are very... More 

Helpful?
Thank Lynn_0130
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you for taking the time to share with us your feedback! We appreciate the opportunities you have pointed out for us as we continuously strive for excellence. Please accept my sincerest apologies for the areas of improvement and rest assured that this will be addressed. Thank you! We look forward to welcoming you back... More 

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Chatwal never disappointments. Service is impeccable, rooms are beautiful, tasteful and luxurious. The bathrooms are wonderful. After multiple visits, I expect the Chatwal to lose its lustre but each stay is better than the last. Excellent location near Bryant Park and Public Library, easy walk to MOMA, 5th Avenue shopping and Central Park. Perfect for theater. But the word... More 

Helpful?
Thank Chicag0Lady
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - we greatly appreciate your feedback and your continued loyalty! On behalf of the entire team, we are delighted to receive a five-star review from your recent stay at The Chatwal Hotel. An impeccable service culture is what we continuously strive for and foster and we are joyful to hear that you share the same experience... More 

Baltimore, Maryland, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel right near Times Square. Luxurious room, super attentive staff. Booked last minute on Priceline and I'm glad this is what I got. They did a turn down service, hand written welcome note, complimentary Voss bottled water, and more. Bathroom features a bidet!

Helpful?
Thank Matthew L
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest – On behalf of the entire team, thank you very much for your wonderful five star review! We look forward to welcoming you back to the Chatwal in the near future. With warmest regards - Paula Kowalski, Rooms Division Manager. More 

Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

That last few times I was in NY the Chatwal had been booked so I stayed elsewhere. I was very happy to be back staying at the Chatwal this time. The hotel and room are lovely and the staff is fantastic. They are so friendly and helpful. The Chatwal is easily my favorite place to stay when I am in... More 

Helpful?
Thank Fperlman
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - First and foremost your five star review and your continuous loyalty are greatly appreciated! It is with absolute pleasure to read your five star review. On behalf of the entire Chatwal team - we are very grateful for your feedback. We are looking forward to the opportunity of welcoming you back soon. With warmest regards... More 

Bozeman, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016

Nicest hotel I've ever stayed at in NYC. Will absolutely be staying here again. Outstanding service and amenities. The room was perfect in every way. Staff was extremely pleasant and professional. I wish we'd been able to stay longer.

Helpful?
1 Thank jd1645
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you kindly for your five star review and for taking the time to share your feedback with us from your most recent stay at The Chatwal Hotel. We look forward to welcoming you back soon. With warmest regards - Paula Kowalski, Rooms Division Manager More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 

Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 W 44th St, New York City, NY 10036-4011
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $514 - $989 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
The Chatwal Hotel New York City
Hotel Style:
#10 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#32 Luxury Hotel in New York City
#40 Business Hotel in New York City
#84 Family Hotel in New York City
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