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The Chatwal, A Luxury Collection Hotel, New York

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The Chatwal, A Luxury Collection Hotel, New York
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1,057 Reviews from our TripAdvisor Community

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There are newer reviews for The Chatwal, A Luxury Collection Hotel, New York
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Showing 945: English reviews
Undisclosed Location
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 25, 2016 via mobile

I have stayed at the Chatwal many times and have always been very satisfied and given it very good reviews. I am a lifetime Starwood Platinum and on past stays I almost always get room upgrades. I like the staff and always have good interactions. Brandon and his Butler team always go the extra mile so do the other staff.... More 

Helpful?
2 Thank Agent9
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you for taking the time to share your recent experience at The Chatwal, New York! This is a true regret to learn the details of your stay, we are deeply sorry for this! As we have addressed your concerns, your comments have been shared with the Team and our Guest Services Team is in... More 

London, United Kingdom
Level Contributor
154 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 25, 2016

This is a surprisingly good hotel, I really recommend. The staff are extremely helpful. The rooms are delightful and thoughtful. The beds, as you expect are just SO comfortable. The only downside for me is the location, but this would suite a lot op people. Affordable luxury

Helpful?
1 Thank vivthetraveller
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you for your excellent review and your kind words which we have immediately shared with the entire team at The Chatwal. We are delighted to read you had a pleasant experience. We do hope to have the pleasure of having you as our guest again in the near future. With Warm Regards, Paula Kowalski... More 

Boulder, Colorado
1 review
Reviewed October 24, 2016

I had forgotten what the true 5 star hotel experience entailed. This delightful gem made me feel like I mattered and my wishes mattered to the wonderful staff. I just stayed a week before at the Ritz Central Park. Not even the same species. I found a new go-to hotel in New York. Feeling smug.

Helpful?
Thank countess1k
Paula K, Director of Service Standards. at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - On behalf of the entire team, thank you very much for your wonderful five star review! We appreciate your praise for our team. We are delighted that we exceeded your expectations and we look forward to your return. With warmest regards – Paula Kowalski, Director of Service Standards. More 

Juneau, Alaska
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 24, 2016

This hotel was beautiful, the staff friendly, the location perfect. Our room was small, but that is expected in the city. I requested a quiet room and got just that. All staff we encountered were friendly and helpful. The only reason for the "4" rating on the room was the size. It was beautiful and the bathroom georgeous! We had... More 

Helpful?
Thank LovetoTravel032011
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you for taking the time and sharing your feedback. We are disappointed that your accommodation did not meet your expectations. While the hotel is a 1905 landmark building it was completely renovated and opened only in 2010. For your return visits we will happily show you other room options - depending on availability. Thank... More 

Marina del Rey, California
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 17, 2016

We loved our stay here but it got off to a bumpy start. I reserved a Junior Suite with a Terrace. Apparently there are three of them and we were given the smallest by far. It is hardly bigger than the king deluxe with terrace which was $500 a night less. Luckily, another junior suite with terrace freed up half... More 

Helpful?
1 Thank MissSlimskys
Paula K, Director of Service Standards. at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you for your wonderful review! While the hotel is a 1905 landmark building it was completely renovated and opened only in 2010. For your return visits we will happily accommodate you on the higher floor. We have update your preferences accordingly. With warmest regards - Paula Kowalski, Director of Service Standards. More 

Ringoe
Level Contributor
127 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed October 17, 2016

Small boutique hotel. Excellent professional staff. Upgraded our room to a suite. SPECTACULAR. We dislike "stuffy" decor. The Chatwal is Art Deco is a contemporary way. Wood and mirror well done. Bed was firm enough without being too much so. The closet was spectacular. In the bathroom - excellent amenities AND a basket with extra amenities in case there was... More 

Helpful?
Thank EnjoyExploring2
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you for taking the time and sharing your feedback. We hope we can welcome you back soon and experience all The Chatwal has to offer. Thank you once again for choosing the Chatwal as your destination in Manhattan and for taking your time to review your experience on TripAdvisor. We hope to see you... More 

San Jose, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2016

For an excellent boutique hotel experience, come to the Chatwal Hotel near busy Times Square and the theater district. The hotel boast a great dining experience and cozy art deco decor. The rooms are distinctly New York feeling with sophisticated overtones and the expected luxury bath from SPG's luxury collection. The staff are very friendly and helpful with all your... More 

Helpful?
Thank efchapin
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest – Thank you so much for posting such wonderful comments regarding your last stay with us. It is a great pleasure to know that the entire team were able to make your stay memorable and that you appreciated our services. We most certainly appreciate your feedback and your suggestions! We are looking forward to the opportunity... More 

Fort Lauderdale, Florida
1 review
Reviewed October 13, 2016

I never write reviews but I just had to this time. Form the second I stepped out of my car to being greeted by the doorman to the front desk staff that feeling of class embodied you.Where the welcoming attitude of front desk was warm and helpful. I had a very small concern with my room and the manager Mr.... More 

Helpful?
Thank Primo007
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - On behalf of the entire team, thank you very much for your wonderful five star review! We appreciate your praise for our team and we made sure to share with Mr. Kochar and the team. We are delighted that we exceeded your expectations and we look forward to your return. With warmest regards – Paula... More 

Tallahassee, Florida
Level Contributor
136 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed October 6, 2016

This was my first stay at the Chatwal and it certainly won't be the last. I will be back for sure. The hotel is intimate, classy with a great Art Deco meets modern vibe. The staff gets to know each guest personally and tries their best to meet your every need. From the housekeeping services to the butlers and doormen,... More 

Helpful?
1 Thank scoobytrips
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you for your kind review and the positive comments about the Chatwal Hotel, Service Levels and the Team! Please rest assured that we have immediately shared it with them. We look forward to welcoming you back soon. With warmest regards - Paula Kowalski, Director of Service Standards. More 

Lake Arrowhead, Ca
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 2, 2016

The standout its the staff! 97% friendly! We were here for an 8 night stay. It might sound trivial, but being greeted every time you leave and come back to the property with a SMILE does make a difference, well at least for me!!!! Only real problem is at the Lambs Club with one specific weekend staff. Not the same... More 

Helpful?
1 Thank rchu
Paula K, Director of Service Standards at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - thank you so much for posting such wonderful comments regarding your stay with us; from your overall experience, as well as the hotel's location. And also thank you for your recommendation to other travelers. It is a great pleasure to know that you appreciate our facilities and service, and that our team was able to... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 

Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 W 44th St, New York City, NY 10036-4011
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $433 - $1,151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
The Chatwal Hotel New York City
Hotel Style:
#10 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#36 Luxury Hotel in New York City
#40 Business Hotel in New York City
#84 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from The Chatwal, A Luxury Collection Hotel, New York staff and other travelers.
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Questions? Get answers from The Chatwal, A Luxury Collection Hotel, New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try the Marriot”
 of 5 bubbles 4Halifaxman, 4 weeks ago | Read review
“Ask for a room at the back”
 of 5 bubbles vivthetraveller, Oct 25, 2016 | Read review
“I had a room with a terrace. Pure heaven!”
 of 5 bubbles countess1k, Oct 24, 2016 | Read review
“We requested a quiet room and heard no street noise which was amazing being just 2 blocks from Times Square.”
 of 5 bubbles LovetoTravel032011, Oct 24, 2016 | Read review
“If you want a Junior Suite with Terrace, avoid Ruby. Go for Sanctuary!”
 of 5 bubbles MissSlimskys, Oct 17, 2016 | Read review
5 of 5
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