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The Chatwal, a Luxury Collection Hotel, New York City is a luxury boutique hotel in NYC once home of The Lambs Club built in 1905 by prominent architect Stanford White, the designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal, a Luxury Collection Hotel, New York City has reinterpreted the elegance and glamour of classic New York City. Offering 76 guest rooms, inclusive of 29 suites, our hotel features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy the hotel's restaurant Lambs Club featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms.
All reviews butler service heated toilet seat red door spa times square art deco decor new york starwood points bathroom mirror the theater district rain shower junior suite st regis an upgrade turn down service bell staff lobby bar small hotel
They lure you in with a 5 star status, we have no idea how they got the status. It has gone from bad to the worst it can get. The lobby is ok, but way too bright to sit and enjoy. The room is the...More
Date of stay: December 2018
Response from ElisavetaMo, Guest Relations Manager at The Chatwal, a Luxury Collection Hotel, New York CityResponded 2 days ago
Thank you for sharing your valuable feedback and concerns with us!
We sincerely apologize for any inconvenience you experienced during your stay. Unfortunately, complementary upgrades as part of the Platinum benefit are not guaranteed and are subject to availability. Due to full occupancy...More
Whenever we come to New York City to bring our grandchildren to see a Broadway show we love to stay in this hotel. This last trip was as great as always. prior to our arrival I had corresponded with Elizaveta Morozova of guest relations. When...More
Date of stay: November 2018
Response from ElisavetaMo, Guest Relations Manager at The Chatwal, a Luxury Collection Hotel, New York CityResponded 3 weeks ago
Thank you very much for taking time to write such a wonderful feedback!
We were very excited to welcome you back and ensure you and your granddaughter have the most joyful experience! Thank you for recognizing our staff genuine hospitality and special touches....More
What a great hotel ! Before this trip, I had never heard of The Chatwal. We usually stay at the Ritz Carlton by the Park. The Chatwal popped up on the AMEX Fine Hotels and Resorts option, and since we planned to see some shows,...More
Location, location, location. If you are looking for a boutique upscale hotel in the Times Square area of NYC this is your property. Lots to like about this hotel but it comes with some clear issues.
Service is better than average. Everyone is very nice...More
Upon arrival we were escorted by the bellmen to the lobby. My kids and I loved the doormen and their politeness.
Elizabeth was great in checking us in, very professional, good humor. We all felt at home. The kids loved the lollipops she gave them....More