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The Chatwal, a Luxury Collection Hotel, New York City

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The Chatwal, a Luxury Collection Hotel, New York City is a luxury boutique hotel in NYC once home of The Lambs Club built in 1905 by prominent architect Stanford White, the designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal, a Luxury Collection Hotel, New York City has reinterpreted the elegance and glamour of classic New York City. Offering 76 guest rooms, inclusive of 29 suites, our hotel features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy the hotel's restaurant Lambs Club featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms.
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Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Art Deco Style
Luxury
HOTEL CLASS
Hotel links
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1,311Reviews
863Photos
13Q+A
100Room tips
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Popular mentions
The Chatwal is a perfect jewel of a hotel. The lobby is an Art Deco dream The hotel room and amenities indulgent ( spa like bathroom). The staff very helpful and guest focused. Would definitely plan a return stay
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New Year's Eve - Times Square - see The Ball Drop **What a Complete Joke** More like being robbed....oooooh it was memorable. ******* BE WARNED, I have surprised that I am the first to review this point ****** Pay $1,000 to see Count Down - False See the ball drop - False
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Response from dilone123, Front Office Manager at The Chatwal, a Luxury Collection Hotel, New York City
Responded 2 days ago
Dear ceowarren, Thank you for taking the time to share your valuable feedback. We are disappointed to learn your experience during the New Year's Eve festivities did not meet your expectations. The experience you described is not characteristic of the level of service our associates strive to provide, both at our Lambs Club Restaurant as well as The Chatwal New York Hotel. We have been informed that our Lambs Club General Manager spend some time with you during your arrival explaining the details of the package you had booked and what was to be expected during the event. Therefore, it is concerning to learn things did not go as planned. As you are aware, and as a good will gesture, the charges from the New Year's Eve event were adjusted from your bill prior your departure. Please rest assure we have shared your feedback with the pertaining departments in an effort to prevent any further issues of this nature from happening again. Sincerely, Judith Dilone Director of Front Office The Chatwal New York jdilone@thechatwalny.com 212.764.6200
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My husband & I just returned from a wonderful stay at The Chatwal. Every single member of staff addressed us by name each time we were coming & going. It was our anniversary & Adrian left a bottle of wine & chocolates for us in our room with a note of congratulations. The room
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Response from dilone123, Front Office Manager at The Chatwal, a Luxury Collection Hotel, New York City
Responded 2 days ago
Dear Scremore, Thanks for taking the time to share your feedback with us. We are delighted to hear you had a wonderful experience during such a memorable occasion. I have shared your comments with Adrian and the rest of our Chatwal team members. We hope to be able to welcome you back to The Chatwal next time your travel needs bring you to New York City. Sincerely, Judith Dilone
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We have a lot of great hotels in NYC, and I have had the privilege of staying in many really good ones. This Hotel is a great one! Located on 44th just on the edge of the insanity of Times Square. a peaceful oasis with great multi level cocktail lounge & Jeffrey Zakarian Lambs
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When I think of customer service I think of natish the manager. He was unbelievable. Cocktail hour was filled with professionals and business people. For being a younger couple in more casual close we still felt like family and was introduced to more of the higher position
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Response from nicoalipato, Front Office Manager at The Chatwal, a Luxury Collection Hotel, New York City
Responded 1 week ago
Dear Brittany R, Thank you for taking the time to share your wonderful experience on your recent stay at The Chatwal New York! Indeed, Mr. Ashish Verma, our Senior Vice-President of the Luxury Division, is an epitome of excellent guest service. We are thrilled to hear that you felt like family as our goal is to ensure each guest feels at home. We are glad to hear that you enjoyed your suite as well! Your Chatwal Family is looking forward to welcoming you back to your home here in Manhattan, The Chatwal.
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Photo provided by managementThe Chatwal, a Luxury Collection Hotel, New York City
Meeting room
Photo provided by managementThe Chatwal, a Luxury Collection Hotel, New York City
Meeting room
Photo provided by managementThe Chatwal, a Luxury Collection Hotel, New York City
Meeting room
Photo provided by managementThe Chatwal, a Luxury Collection Hotel, New York City
Meeting room
Photo provided by managementThe Chatwal, a Luxury Collection Hotel, New York City
Meeting room
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12345685
We only had a beautiful shower in our room. You may have to specially request a room with a tub
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I liked the bed so much that I wrote a note to the manager and they helped my buy one for my bedroom at home. Laying in it now. Outstanding. Firm.
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Hello. Beautiful Hotel. The pool is separate and you do not need a spa treatment. However the pool was closed during our stay.When questioned I was told is was due that no lifeguard was on duty. We were offered to go to NYSC. So I would check with the hotel to be certain.
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My experience at the Chatwal, was that it is a first class hotel that will go above and beyond to accommodate a guests needs so I would go ahead and ask for a room on a lower floor that has access to stairs. You need to be aware that the elevators in this hotel are room key operated. Which means you pass the magnetic card in front of a "card reader" to get to your room. I think if you give the management a floor range I.e. Between the 1st &3 red floor for example...... they would be able to accommodate your need. I hope this is helpful.
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"5 star of NO SERVICE & False promises - Do yourself a favour choose another hotel-"
"higher floors and suites are best"
"When booking, I recommend asking for a room on a floor with larger windows."
"North facing (on 44th street) room would have more nature light"
"No views so pick based on the size you need vs. price you are willing to pay"
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PRICE RANGE
$552 - $1,272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chatwal hotel new york city
LOCATION
United StatesNew YorkNew York CityManhattanTimes Square / Theater DistrictTheater DistrictMidtown WestMidtown
NUMBER OF ROOMS
76
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