The Chatwal A Luxury Collection Hotel, New York City
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Free cancellation until 12/16/22
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About
#86 of 518 hotels in New York City
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.1
The Chatwal, a Luxury Collection Hotel, New York City is a luxury boutique hotel in Midtown NYC once home of The Lambs Club built in 1905 by prominent architect Stanford White, the designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal, a Luxury Collection Hotel, New York City has reinterpreted the elegance and glamour of classic New York City. Offering 76 guest rooms, inclusive of 29 suites, our hotel features a current pool, 24 hour fitness center and is home to The Chatwal Wellness Center. Guests are invited to enjoy the hotel's restaurant Lambs Club featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Wifi
Yoga classes
Restaurant
Breakfast available
Breakfast in the room
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Art Deco Style
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
486Restaurantswithin 0.3 miles
256Attractionswithin 0.3 miles
Contact
130 W 44th St, New York City, NY 10036-4011
Getting there
42nd St – Bryant ParkNew York City Subway3 min
Times SquareNew York City Subway3 min
Rental CarsSee rental cars from $39/day
1446Reviews19Q+A100Room tips
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Excellent Hotel, location and Service. The attention to detail and service is fantastic. Breakfast, we enjoyed every morning with delicious croissants and Eggs Benedict and Cappuccinos. The bed was really comfortable and roomy. Walking distance to everything. Oh and they have a delicious bar with great drinks. We will be back next year.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 3 days ago
Dear CperezHB, Good afternoon! Thank you for taking the time to share about your experience! We are so glad to hear you enjoyed your time with us and we will be sure to pass along your rave reviews of The Lambs Club breakfast (the eggs benedict are delicious!). We are also truly glad to hear you enjoyed the comfortable accommodation and we look forward to welcoming you back next year! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
The Chatwal is nestled in the heart of the Theater District and has an old world New York charm and sophistication. We were celebrating my wife’s birthday and the staff at the Chatwal made it an amazing and memorable weekend. A huge Thank You to Vivanna and Sandra for going above and beyond. You exceeded our expectations and made this an unforgettable and memorable birthday. Concierge had also helped us secure dinner reservations at The Lamb’s Club in the hotel. Everything all came together and it was truly a wonderful experience overall. Our Garden Suite was simply magical – a quiet, relaxing retreat full of greenery amidst this concrete jungle. Our butler and any service requests from shoe shine to additional bath amenities could be seamlessly accessed via the Chatwal configured iPads in the room. Service across the board from house-keeping, our butler and the check-in and check-out process was first class – personalized, respectful and efficient. Gym – the gym was well equipped including a Peloton bike. It is a little small and any more than 2 people would feel cramped. Unfortunately the pool was not open at the time we were there – it would have been great to escape the sweltering NY temperatures. We hope to be back again, this time for my birthday celebration. Thank You again.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I’m a Marriott platinum member and I stay in a hotel almost 100 days a year. I’m also a former resident of New York and I thought this place was exceptional. One block off of Times Square but still quiet and elegant. We came down as a family to enjoy the Macy’s day parade and we were able to guarantee connecting rooms just a month or so in advance. Room, amenities, cleanliness, and service were all five stars.
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 3 days ago
Dear MSM13018, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Chatwal hotel continued to impress. It is right on the Theatre District and walking distance to the Bryant Park Christmas markets. This is our 2nd trip back. Excellent service all around from the doorperson/porter, housekeeping to the front desk. The staff were all so nice and friendly. Roxy at the front desk was amazing. It was great to be welcomed back to the hotel again. Roxy made every effort to help us celebrate my birthday and a huge thank you for making it so memorable.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 3 days ago
Dear SunLovingVacationer, Good afternoon! Thank you for taking the time to share about your recent experience. Our entire team strives to serve our guests and we are glad they were able to showcase this during your stay. I will be sure to share your feedback with the entire team, and will highlight Roxy's performance, as she always goes above and beyond to ensure our guest's stay are most enjoyable. We look forward to welcoming you home to The Chatwal, New York soon! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a terrific hotel nestled right in the hustle and bustle of the theatre district and Times Square. The Chatwal is a gem and offers an oasis from all the things that stress me out about New York! We arrived just after 4pm and we’re told that the person occupying our room had a late check out and so it wasn’t ready. We were in town to help our son with a show and so we couldn’t wait any longer to enjoy the complimentary drink and snacks that were offered until the room could be cleaned by 530pm. The lady at the front desk (Roxy I think??) understood and offered us a complimentary dinner when we returned to the hotel at 10pm. We had a great dinner and wine compliments of the hotel and felt that they had more than compensated for not being able to meet the 4pm check in. Our room was pretty good but the best part was the spacious balcony that had room for a decent sized table and 4 chairs. I thought that was great and wished that we could have enjoyed our morning coffee on it but alas we had to get to the airport. In summary, if this is the area you want to stay in when visiting New York, you cannot do better. I find this area very overwhelming and wouldn’t choose to stay here unless I was in town for a weekend of broadway shows, but it was a pretty special place amidst chaos.…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 3 days ago
Dear Meredith O, Good evening! We appreciate you taking the time to share your experience with us and highlighting the "oasis" we have nestled right in the heart of Manhattan! We appreciate your understanding as our Room Attendants worked diligently to prepare your suite and are pleased to know Roxy took such great care of you while you waiting for you accommodation to be ready! Additionally, we are happy to hear you enjoyed your suite with the terrace as they are perfect for enjoying a morning coffee/tea. We look forward to welcoming you home to The Chatwal, New York upon your next visit. Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is incredible. The rooms are absolutely wonderful. It’s like a trip back in time when customer service and quality were priorities. The place is clean and well designed. The staff couldn’t be more helpful. The restaurant and lobby bar are great as well. The price tag is steep but worth it for the experience you are getting. It’s also a great option if you are coming in for a show due to the proximity to the theatres. Only downside is there seems to be some snobby clientele. While we were checking in I watched in horror as a nasty, self-important woman dressed down a member of the staff because her room wasn’t ready. To her credit, the staff member smiled through the abuse and continued to try and offer the woman options. Not many people would have put up with that. It just goes to show you how great these folks are and what a wonderful establishment they are running. I would 110% stay again!…
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 4 weeks ago
Dear JasonJavie, Thank you for choosing The Chatwal, New York! We are so happy to hear about your experience. We pride ourselves on our cleanliness and staff service and were glad you felt we were able to provide this during your stay. We also thank you for acknowledging the professionalism of our team during tough interactions. We remain patient, and show empathy towards all of our guests with whatever situation they may be going through but are happy that you recognized this from our team. We look forward to welcoming you back home to the Chatwal, New York on your next visit! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went with my brother to experience New York for fun. We are adventurous and older. Retired and Just going back to see the City again. Stayed at The Chatwal which is just a five minute walk from Times Square. It is a Boutique Hotel so smaller and nestled away so that you can't hear a peep from the City till you step outside the door. The Staff are truly wonderful. Every one of them...Doormen, housekeeping, wait staff and the Concierge staff (Hello Francisco). The Breakfasts were great as well as the rooms and especially the Bathroom, which is an Art Deco Dream. We felt truly looked after. I cannot say enough good things. The Chatwal is one of the great pleasures of a trip back to the City. Close to Everything...but quiet as can be inside. A sweet and delightful stay. Highly Recommend. Gina and Steve McCrann…
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 5 weeks ago
Dear ginaandeunice, Thank you for your positive feedback. We are so glad you enjoyed your stay and we will ensure to recognize the Francisco and the team members mentioned to ensure they receive the proper kudos. We pride ourselves on providing exemplary customer service and are happy are team were able to showcase that during your stay. We cannot wait to welcome you back home to The Chatwal, New York! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Chatwal is an elegant boutique hotel with outstanding service, in a great location. The customer care started with a message from the concierge before we arrived, and continued with their prompt steps to address a deficiency in the room. When we left, they went above and beyond to walk us and our luggage to 7th Avenue and hail a cab for us. Although the hotel is just off Times Square, the immediate area is relatively calm and uncrowded. We stayed in a Grand Deluxe room facing the street, and were not bothered by any noise. It's a short walk to nearby subway stations, both the Times Square and the 42nd St/Bryant Park stops, which provides great access for getting around. There's an excellent in-house restaurant and room service available, unlike many hotels that have not reopened their restaurants yet. We stayed in a Grand Deluxe room. It was quiet, comfortable and well-appointed, with plenty of closet and drawer space, good lighting and bedding. They have added electrical outlets to each bedside table. However, the piece was missing from one table in our room. I brought it to their attention and within hours it had been replaced. The bathroom featured a dual vanity, Toto bidet toilet, and a spacious dual-head shower that does not leak water onto the floor, all good things. The one negative was the vanity unit, which features strange designer sinks that are a nightmare if you wear contact lenses (good luck if you drop one) or if you want to fill the sink with water (not possible, no stopper), and a bottom shelf comprised of useless wide-spaced rungs so you can't easily store anything there. We really enjoyed our stay at the Chatwal, it's one of the best of the NY hotels we've experienced. …
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 4 weeks ago
Dear Seattle98101, Thank you for choosing The Chatwal, New York and sharing with us about your recent experience. We are so glad to hear that we were able to remedy the concern you had in your room in a prompt and professional manner. Our doormen are a staple of NYC and we are glad you were able to experience their courteous and professional service as well. Our team always goes above and beyond to ensure are guests needs and expectations are met and exceeded. Thank yo for sharing about our location, in the heart of Manhattan, within walking distance to all Broadway shows, steps away from Bryant Park, Madison Square Garden, and Times Square. We always receive great feedback regarding our bathrooms and accommodations overall and are happy you enjoyed your stay with us! We cannot wait to welcome you back to your home in NYC! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were pampered and helped royally for seven great days at the Chatwal Hotel recently. The hotel is beautiful, serene and has impeccable service from everyone we contacted. We ate all breakfasts and several dinners in the Lambs Club and got to know several of the helpful and excellent wait staff. Our large room with terrace was totally comfortable with a bed that was so good we asked where we could buy that mattress. Inside the Chatwal, everything is calm and quiet with attentive staff at every turn, who remember your name. There is the excitement of the Theater District outside, but stepping inside this lovely hotel, all is calm, gracious and elegant. We were impressed with the wonderful attention to any concerns we had and total response to requests for a different room at one point. The front desk, concierge, and doormen helped us daily. We got excellent assistance with tour and show advice and help flagging down taxis. We did a lot in seven memorial days and needed rest between excursions. We felt very comfortable, relaxing for a few hours in our room. Thanks to the entire staff who made us feel welcome and comfortable for a long stay at the Chatwal. From, Byron & Harriet Lee…
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 3 weeks ago
Dear harrietll2015, Good morning! Thank you for choosing The Chatwal, New York and sharing with us about your experience throughout the week you stayed with us. We take pride in ensuring all of our guests are royally pampered and go above and beyond to provide "impeccable service". We are glad to know that you enjoyed your accommodation and love that you enjoyed our plush mattress that make your nights sleep that much more enjoyable. We will ensure your positive feedback of the Lams Club is brought to their team to highlight the service they provided you during your meals. Although we are in the heart of the hustle and bustle of Times Square, our guests love when they walk through our doors to experience the tranquility and Zen that are lobby brings. We truly appreciate you taking the time to provide your feedback and we will ensure the entire team is celebrated. We look forward to welcoming you home on your next visit to NYC! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is elegant and harkens back to bygone eras of luxury. I was in an entry level room, which was spacious enough for what was advertised. The room lacked natural light and had only a small window. There was a functional desk and a chair, which made working easy enough. The bathroom was excellent -- extremely spacious relative to the size of the room with a wonderful shower and many premium toiletries and amenities. The carpets were a little old and worse for wear. Many of the fixtures were tired in general. Given the room rates, it was disappointing that the rooms lack many of the more standard products in other luxury hotels (such as espresso makers, etc.). The staff were generally friendly and helpful enough when asked for help. The hotel is nice and the level of service good, but neither is spectacular. …
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Date of stay: October 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Adam Herrmann, Guest Services / Front Office at The Chatwal A Luxury Collection Hotel, New York City
Responded 3 days ago
Dear E3260LDmarkk, Good evening! Thank you for taking the time to share about your recent experience! Although you were in one of our entry level accommodations, we do offer plenty of other accommodations that might fit your preferences. We even have rooms with high windows and terraces facing city that brings excellent sunlight into the rooms. Additionally, we do offer coffee makers/espresso machines/tea kettles upon request and if known in advance could have placed one of these in your room for you. Thank you again for sharing your feedback and we look forward to welcoming you home soon! Warm Regards, Adam Herrmann Director of Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$611 - $1,216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chatwal hotel new york city
LOCATION
United StatesNew YorkNew York CityTimes Square / Theater District / Theater District / Midtown West / Manhattan / Midtown
NUMBER OF ROOMS
76
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Frequently Asked Questions about The Chatwal A Luxury Collection Hotel, New York City
Which popular attractions are close to The Chatwal A Luxury Collection Hotel, New York City?
Nearby attractions include Bryant Park (0.1 miles), New York Public Library (0.3 miles), and Broadway (0.1 miles).
What are some of the property amenities at The Chatwal A Luxury Collection Hotel, New York City?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Chatwal A Luxury Collection Hotel, New York City?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Chatwal A Luxury Collection Hotel, New York City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chatwal A Luxury Collection Hotel, New York City?
Yes, valet parking is available to guests.
What are some restaurants close to The Chatwal A Luxury Collection Hotel, New York City?
Conveniently located restaurants include Los Tacos No. 1, Dos Caminos, and Tony's Di Napoli - Midtown.
Are there opportunities to exercise at The Chatwal A Luxury Collection Hotel, New York City?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Are any cleaning services offered at The Chatwal A Luxury Collection Hotel, New York City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Chatwal A Luxury Collection Hotel, New York City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Chatwal A Luxury Collection Hotel, New York City offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Chatwal A Luxury Collection Hotel, New York City?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.5 miles), World Trade Center Memorial Foundation (3.5 miles), and Hamilton Park (2.0 miles).