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The Chatwal, A Luxury Collection Hotel, New York

1,213 reviews
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Traveler (382)
Room & Suite (486)
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Overview
  • Excellent77%
  • Very good14%
  • Average5%
  • Poor2%
  • Terrible2%
Travelers talk about
“butler service”(39 reviews)
“red door spa”(24 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Offers from The Chatwal, A Luxury Collection Hotel, New York
Special Offer: Breakfast for 2 Included
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,213)Write a Review
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All reviewsbutler serviceheated toilet seatred door spahead butlertimes squaretv in the mirrorart deco decornew yorkstarwood pointsrain showerjunior suitethe theater districtst regisan upgradefour seasonsstar hotelslobby bar
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1 - 5 of 1,083 reviews
Reviewed 2 days ago

I took my young daughter to New York for two nights to see the Lion King and chose to stay at The Chatwal because of its proximity to the theatre district. We had a beautiful suite (Hollywood Suite) and it was a lovely and spacious...More

Thank Chris C
Hotel's Favorite
Reviewed 1 week ago

This is a small boutique hotel, so don't expect to be greeted at the door by a team of people ready to help you like at the Plaza. Given that, it's pretty darn great. We stayed in the Zen Suite, which was just incredible. Service...More

Thank hyslopc
Response from Yina J, Director of Marketing at The Chatwal, A Luxury Collection Hotel, New YorkResponded 1 week ago

Dear hyslopc, We are delighted to hear that we exceeded your expectations! Thank you very much for the valuable feedback, great to learn that you enjoyed the Zen Suite, it is indeed on of our best accommodations! We would also like to thank you for...More

Reviewed 1 week ago via mobile

Amazing hotel near Times Square and walking distance of everything. The rooms are very comfortable, very clean, and luxurious. The decor of the whole hotel is fabulous. The staff is what really made our stay the very best. Mr. Manpreet Singh greeted us when we...More

Thank Christine H
Response from Yina J, Director of Marketing at The Chatwal, A Luxury Collection Hotel, New YorkResponded 1 week ago

Dear Christine H, We are very happy to learn that you enjoyed your stay! Thank you very much for sharing your valuable feedback on our accomodations features as well as the beautiful timeless decor but most important, for recognizing our team members that makes it...More

Reviewed 1 week ago

My wife and I stayed for 4 days over Christmas. We mainly chose this hotel for being part of the SPG group and for the understated luxury. Upon arrival I was pleasantly surprised by the location being so close to Times Square and the Theatre...More

Thank ctsv50
Response from Yina J, Director of Marketing at The Chatwal, A Luxury Collection Hotel, New YorkResponded 1 week ago

Dear ctsv50, We are thrilled to learn that you had an excellent stay with us and we are most grateful for the amazing and detailed feedback! Thank you very much for recognizing our services, amenities, room features but most importantly our genuine and dedicated team...More

Reviewed 4 weeks ago

The Chatwal is a boutique hotel, but stretching the category to a larger property. It has great qualities, including a very attentive and helpful staff. It has drawbacks, including a small and uncongenial lobby. We've stayed here twice before. Large rooms and the service quality...More

Thank CraigJCalhoun
Response from Yina J, other at The Chatwal, A Luxury Collection Hotel, New YorkResponded 4 weeks ago

Dear CraigJCalhoun, Delighted to learn that you and your family have enjoyed The Chatwal, New York! Thank you for your valuable feedback on services and amenities as well as for recognizing the genuine hospitality of our team members! We are honor to continue welcoming you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
$454 - $901 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#34 Luxury Hotel in New York City
#39 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
$454 - $901 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#34 Luxury Hotel in New York City
#39 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (382)
Room & Suite (486)
Dining (32)
Pool & Beach (1)
Amenities (41)
Business Center & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Rivka C
December 28, 2017|
AnswerShow all 4 answers
Response from DesertNanu | Reviewed this property |
We only had a beautiful shower in our room. You may have to specially request a room with a tub
0
Votes
MelbourneMack
December 15, 2017|
AnswerShow all 2 answers
Response from Spencer B | Reviewed this property |
I'm not sure what a deluxe double is? From my experience, I'd get two rooms and make sure they are ajoining.
0
Votes
kckian2017
October 30, 2017|
AnswerShow all 4 answers
Response from tripadvise2010 | Reviewed this property |
The question is if it is firm, comfortable bug free and made up with duvets? Yes.
0
Votes
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Room Tips
"impressive that street front rooms (more light) and quiet."
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"In NYC, the higher the quieter"
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"All good. All rooms are good."
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"Rooms with lovely patios are a possibility"
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