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The Chatwal, A Luxury Collection Hotel, New York

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The Chatwal, A Luxury Collection Hotel, New York
The Chatwal, A Luxury Collection Hotel, New York
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1,009 Reviews from our TripAdvisor Community

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Showing 902: English reviews
Chicago, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

That last few times I was in NY the Chatwal had been booked so I stayed elsewhere. I was very happy to be back staying at the Chatwal this time. The hotel and room are lovely and the staff is fantastic. They are so friendly and helpful. The Chatwal is easily my favorite place to stay when I am in... More 

Helpful?
Thank Fperlman
Bozeman, Montana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Nicest hotel I've ever stayed at in NYC. Will absolutely be staying here again. Outstanding service and amenities. The room was perfect in every way. Staff was extremely pleasant and professional. I wish we'd been able to stay longer.

Helpful?
1 Thank jd1645
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you kindly for your five star review and for taking the time to share your feedback with us from your most recent stay at The Chatwal Hotel. We look forward to welcoming you back soon. With warmest regards - Paula Kowalski, Rooms Division Manager More 

Goshen, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a wonderful hotel with nicely appointed rooms and an accommodating staff. The breakfast basket in the restaraunt is particularly good. The only issue- and it was a a big one- was the Red Door Spa. Set my alarm and woke early to be timely for my Sunday 10 am massage. Receptionist showed me to the changing area and... More 

Helpful?
1 Thank BLH1960
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you for your kind and balanced review. While we appreciate your praise regarding your recent stay with us, please know that it is indeed our expectation that you have a flawless stay with us - and with that in mind we have immediately addressed your concern regarding your spa experience. If you can kindly... More 

Arlington, Virginia
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I'm SPG LTG with 8 years of Platinum and currently at 100 SPG days YTD. Chatwal is a great boutique hotel in heart of Times Square. Despite its half-block proximity to TS the Chatwal is incredibly quiet as a result of fairly low thru traffic on W44th, solid construction and only a handful of rooms per floor (~70+ rooms total).... More 

Helpful?
2 Thank MJStant
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you for your kind review. We appreciate that you pointed out all the things that make us great and the opportunities we have. While we appreciate your praise for our team, please know that it is indeed our expectation that your have an overall exceptional stay with us without the interrupted arrival experience. With... More 

Los Angeles, California, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Chatwal is a great property with exceptional service with the perfect location if you are going to see a show. If you are not going to see a show, or hang out in time square, you may want to look at other options as it is a little chaotic in that area. Service was top notch from the front desk(Yana),... More 

Helpful?
1 Thank TheHotelGuy310
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - we greatly appreciate you taking the time for such a wonderful review! We are delighted that we were able to exceed your expectations. Please feel free to reach out to us directly when planning your next visit to New York. With warmest regards - Paula Kowalski, Rooms Division Manager More 

Summit, NJ, USA
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter, my mother and I decided to take a last minute quick trip to the city since my daughter (5 and 1/2 yo) want to get away from the plain vanilla burbs of Pennsylvania. I looked up my SPG account to see if I had enough points for an one night stay. I have always wanted to stay at... More 

Helpful?
2 Thank HohoSummit_NJ_USA
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - what a wonderful review! Thank you so much for taking the time and sharing your thoughts. I personally ensured that your praise for Yana at the Front Desk and the mutual efforts of everyone were shared with the entire team! We look forward to your return. With warmest regards - Paula Kowalski, Rooms Division Manager More 

Portland, Oregon
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my third stay at The Chatwal, and as always it was a delight. It is on 44th Street, barely a block off the congestion and noise of Time Square, but once you are inside it is lovely and intimate, with a wonderful deco style. There are only 76 rooms, and while it is an older hotel the remodel... More 

Helpful?
1 Thank Fish224
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest – Thank you so much for posting such wonderful comments regarding your last stay with us. It is a great pleasure to know that the entire team including the personalized service from our butler team were able to make your stay memorable and that you appreciated our services. We most certainly appreciate your feedback and your... More 

Warwick, RI
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Recently, my wife & I stayed at The Chatwal for 4 days/3 nights. Every staff member from doorman to the butler service manager were fantastic. Our new friend Tenzin ensured that our stay was as memorable and as accommodating as possible. The customer service alone would be reason enough to return. However, the hotel itself truly seals it. Beautiful architecture... More 

Helpful?
Thank jejri418
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest – thank you so much for your wonderful review! Your praise for our team goes a long way and we made sure to share with all. Nothing is more rewarding to us! We are delighted that we exceeded your expectations and we look forward to your return. With warmest regards – Paula Kowalski, Rooms Division Manager More 

uk
Level Contributor
89 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Thoroughly enjoyed our stay here. We usually stay at the W Hotel Times Square however the rooms have become too shabby. The view at the W is outstanding where as the Chatwal has none but in every single other way the Chatwal wins hands down. The rooms are finished to a high standard, there is almost a Gatsby theme to... More 

Helpful?
1 Thank akdjajaral
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - Thank you for taking the time to share with us your feedback regarding your recent stay! We appreciate the opportunities you have pointed out for us as we continuously strive for excellence. Please accept my sincerest apologies for the areas of improvement and rest assured that this will be addressed. Once again, on behalf of... More 

Kent, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

comfortable and spotlessly clean. The staf were very friendly and very helpful. We had butle r service and 2 cups of tea cost about $30 Just round the corner from this hotel is a corner shop for food and ake out hot drinks for just over a $. Hot drins are served in the lobby first thing in the morning.... More 

Helpful?
Thank SharonMichael2014
Paula K, Rooms Division Manager at The Chatwal, A Luxury Collection Hotel, New York, responded to this review

Dear Valued Chatwal Guest - We greatly appreciate your feedback! On behalf of the entire team, we are delighted to receive a five-star review from your recent stay at The Chatwal Hotel. A warm, welcoming and caring service culture is what we foster the most and we are joyful to hear that you share the same experience throughout your entire... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more   less 

Additional Information about The Chatwal, A Luxury Collection Hotel, New York

Address: 130 W 44th St, New York City, NY 10036-4011
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $463 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chatwal, A Luxury Collection Hotel, New York 5*
Number of rooms: 76
Reservation Options:
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Also Known As:
The Chatwal Hotel New York City
Hotel Style:
#11 Spa Hotel in New York City
#19 Romantic Hotel in New York City
#31 Luxury Hotel in New York City
#40 Business Hotel in New York City
#84 Family Hotel in New York City
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