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Hilton New York Fashion District

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Hilton New York Fashion District
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3,237 Reviews from our TripAdvisor Community

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Showing 2,888: English reviews
New York City, New York
Reviewed 1 week ago

The fire manager is very rude and rudeness is not acceptable by any one .... Period When a hotel has rude staff its should not get visitors to spend money with them !!! Dont waste your time to stay at this location

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DM0619
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for sharing your feedback, Guest. We're very disappointed to hear about the service you received during your stay, as providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another opportunity to...

New York City, New York
Reviewed 1 week ago

Amazing Place in Chelsea This is like a gem in Manhattan. I love the clean rooms, friendly and helpful staff, and not to mention the service. If you are ever in Chelsea, check this place out. The staff is amazing!!!!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sm2016945
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

Thanks for the perfect review! We're delighted to hear that you had such an outstanding stay with us! It's wonderful that you loved your room and we hope everything was comfortable for you. We're also very pleased that our team provided you with friendly and helpful service! We'd love to see you again soon for another excellent experience! Thanks for...

Reviewed 1 week ago

THe hotel location is good. That's about all the good i can say about it. I did not have a good experience and neither did my family. Hotel not represented as it actually is. Lobby open to outside, staff unresponsive to requests for towels, lack of hot water. Food in dining room is good quality but is cold due to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 51janisr
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

We appreciate your feedback, Janis. We're deeply disappointed to hear that your stay with us was less than ideal. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with the...

Reviewed 1 week ago via mobile

Nick was great. Came and fixed our ac and tv. Our ac didn't work and tv had no sound but he came and fixed it. Real cool guy. The hotel overall is nice. Restaurant is good. Great location. Front desk staff was nice. Room was clean and comfortable.

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Helpful?
Thank Chris C
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

Thank you for sharing with us, Chris! We're delighted to hear that you had a wonderful time with us at Hilton New York Fashion District. We're so glad you loved our location, staff, and room! We strive to provide our guests with the best of everything, so this is fantastic to hear. We'd love to share another positive, fun experience...

Barcelona, Spain
Reviewed 1 week ago

It started off on a bad foot as the hotel said that they never received my reservation from booking.com. And since this is NYC, my original room selected was no longer available. Not only did this slow down the check-in process, but we were left with rooms on lower floors. The reception did provide us complimentary breakfast that was appreciated,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank davidindec
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

We appreciate your feedback, David. We're glad to hear that you enjoyed our convenient location and comfortable room, however, it is upsetting to hear about the reservation issue. We apologize that you had an inconvenience with that. We'd love to share an even more positive experience with you next time; we'd look forward to that opportunity.

Hong Kong, China
Reviewed 1 week ago

I hate writing a bad review but this hotel needs to be bought into the 21st century! The Hilton chain loves brown decor, so 70s. When I checked in I had 2 cases plus hand luggage, I was not asked if I needed help with my bags plus had to struggle into the hotel from the taxi. The room is...

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Helpful?
Thank DianaJHK
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

We appreciate your feedback, Diana. We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'll be addressing your concerns with the appropriate members of our team. We'd love to see you again in the future to share a more positive experience with you. For your next...

Philadelphia, Pennsylvania
Reviewed 1 week ago

Hotel location is very convenient,close to Subway and many tourist attractions. We got the room up on the 15th floor. Room was clean and spacious, bed was very comfy ( I slept like a baby ) and complimentary wifi. Would be nice if they had an ice machine and/or vending machine on each floor. Over all, I have no complaint...

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Helpful?
Thank Happy_wandererB
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

Dear Guest, we appreciate your feedback. We're thrilled to hear that you had an overall great stay with us! It's wonderful that you loved our central location and proximity to many exciting attractions! We're also very pleased that you enjoyed your room and that everything was comfortable for you. However, it's unfortunate that your stay was anything less than perfect...

Richmond, United States
Reviewed 1 week ago

Staff is very pleasant and very responsive. I did not use many of the accommodations as I was very busy during my stay. Valet parking and regular parking are a bit pricey perhaps its expected based on the location. My room seemed a little cramped but was very nice.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank angeletteb2017
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

We appreciate your feedback, Angelette. We're pleased to hear that you had an overall pleasant stay with us. It's wonderful that our team provided you with friendly and responsive service - that's what we like to hear! We're looking forward to having you back again soon to share an even more positive experience with you. We'd love to know what...

Baltimore, Maryland
Reviewed 2 weeks ago

There are many hotels in NY to stay in. We stayed here in particular because it was close to Time Square which is where an event was that we drove down for. We stayed here and payed extra for a room with a view and a roof top view of the city located at the roof top bar which says...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank kimberlyC7472BR
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

We appreciate your feedback, Kimberly. We're disheartened to hear about the problems you faced during your stay with us. We strive to offer our guests quality service and comfort. However, your experience is not on par with the service we're accustomed to providing. Your happiness and satisfaction are very important to us and we'll be addressing your concerns with the...

Indianapolis, Indiana
Reviewed 2 weeks ago via mobile

I hate writing bad reviews, but the management at this hotel deserve what they get for misleading customers. I arrived to the hotel super early on March 12 knowing I would have to wait. The issue with this hotel as I am checking in is there were several construction guys taking materials to the upper floors in the elevator. NO...

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Helpful?
1Thank USA2world
Joseph D, Public Relations Manager at Hilton New York Fashion District, responded to this review

Dear Guest, We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that our team didn't go above and beyond to assist you or accommodate your needs. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us...

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Be fashionable. One of New York City's newest hotels, Hilton New York Fashion District offers stunning design, exemplary service and four-star amenities in the heart of the fashion capital of the world. Located on West 26th Street in one of Manhattan's most remarkable neighborhoods, Hilton New York Fashion District is steps away from the Fashion Institute of Technology, The Empire State Building, Herald Square and the renowned Macy's flagship. ... more   less 

Additional Information about Hilton New York Fashion District

Address: 152 West 26th Street, New York City, NY 10001-6975
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $211 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New York Fashion District 4*
Number of rooms: 280
Reservation Options:
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Also Known As:
Hilton New York Fashion District Hotel New York City
Hotel Style:
#75 Business Hotel in New York City
#114 Family Hotel in New York City
#118 Romantic Hotel in New York City
#119 Luxury Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Hilton New York Fashion District staff and other travelers.
31 questions
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Questions? Get answers from Hilton New York Fashion District staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Can't say but Streetside very noisy! WiFi free if a member so sign up to Hilton Honors.”
 of 5 bubbles DianaJHK, 1 week ago | Read review
“choose street view or off street”
 of 5 bubbles ronl630, 2 weeks ago | Read review
“Higher floors without a few are quieter...less street noise.”
 of 5 bubbles atengold, 3 weeks ago | Read review
“Definitely go for a high floor, north facing if you can, so you can see the majestic Empire State Building!”
 of 5 bubbles Dr_Engineer_Adelaide, 3 weeks ago | Read review
“Great Customer Service At Rare Restaurant in the Hilton NY Fashion District”
 of 5 bubbles 652AliciaL, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question