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Club Quarters Hotel World Trade Center, New York

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140 Washington St, New York City, NY 10006-1071
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Traveler (835)
Room & Suite (394)
Dining (73)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Club Quarters Hotel World Trade Center, New York
Updated 01/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#141 of 540 in New York City
Location
4.6
Cleanliness
4.6
Service
4.4
Value
4.4
Travelers' Choice
We enhanced our cleaning and safety procedures as part of the "CQ Certified Safe & Clean Program". Set amongst newly revitalized Lower Manhattan, this CQ location offers stunning views of One World Trade Center - with its recently opened observation deck - and the reflecting pools of the National September 11th Memorial. From the soaring wings of the Oculus shopping center to the fresh new eateries around Tribeca and Battery Park, you'll find everything you need to achieve your work goals and out-of-the-office fix.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Rooftop terrace
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Snack bar
Vending machine
Rooftop bar
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, Greek
2443Reviews62Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Carlos Miranda wrote a review May 16
Mexico City, Mexico4 contributions1 helpful vote
Will repeat, great neighborhood, lots of security, clean, organized and accessible to restaurants and public transportation. The view of the World Trade Center is a plus. Last but not least a quiet, peaceful place to rest at night. Carlos PR
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Date of stay: May 2022Trip type: Traveled
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Liz Stumpf wrote a review May 14
Massachusetts3 contributions
This was our second time staying here.The staff is pleasant,attentive and helpful.The rooms are clean and beds are comfortable.Location is great and close to many sites to see and enjoy. The 20 floor Terrace is a great spot to enjoy your breakfast with views to the 911 memorial fountains.Can't wait to come back in the fall again.
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Date of stay: May 2022Trip type: Traveled
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cheesylady wrote a review May 14
Connecticut50 contributions22 helpful votes
I was not a fan of this hotel. It is maze-like, hard to find your room and hard to get the staff to help you if there is a problem. My key card didn’t work or wasn’t set up properly to have the elevator let me off at the right floor and it was really frustrating to have to keep going to the lobby to fix this. The bathroom was the size of a closet and the room was not great at temperature regulation, turning very hot and even after someone came to cool it off it did not work.
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Date of stay: May 2022Trip type: Traveled
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Lane B wrote a review May 11
1 contribution
I booked a block of rooms for a company event last week. Working with the sales and customer service team was easy. They were super communicative, professional, and helpful. While I didn't stay at Club Quarters myself, my team members who did stay there had nothing but good things to say. One notable point was that it seemed "new." That tells me that everything looked chic, clean, and worked right! I was also surprised at how inexpensive the rooms were, given its great location. Our team will definitely be staying here again for future events.
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Date of stay: May 2022Trip type: Traveled
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H1877YBmartham wrote a review May 1
San Antonio, Texas3 contributions2 helpful votes
This is my second time to stay in this hotel. The view overlooks the WTC. It is convenient to subways, attractions, restaurants. The room is spacious by NY standards. The bed very comfortable. The staff very helpful. The hotel immaculate.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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tesellinger wrote a review Apr 2022
Sparta, New Jersey1 contribution
The good: for the location, the price is great. Bad: I booked a room for 3--one adult, 2 kids. Room was to have one queen bed and a chair that pulled out into a bed. Room only had a queen bed. When I went back to the front desk, they claimed I'd only reserved a room for one adult so was not supposed to have the pullout. When I showed I'd booked a room that clearly stated it was for 3 PEOPLE, yes one adult but 3 PEOPLE, they said they could give us a free upgrade but we'd have to remove our stuff from the first room and wait until housecleaning cleaned our new, upgraded room. When we returned to the hotel and were given our new room, it was NOT an upgrade, in fact, it was SMALLER than what I'd originally booked --tiny for 3 people--and on the same floor as the first room. Actually a DOWNGRADE from what I paid for. Also, the toilet wouldn't flush well and had a nasty yellow ring around the edge of the seat.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Krystin Gimpel, General Manager at Club Quarters Hotel World Trade Center, New York
Responded Apr 8, 2022
Hello Ms Sellinger. I am glad we have had a chance to discuss your experience. I look forward to having you return. Stay well and we will welcome you soon ...
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Wheeless wrote a review Mar 2022
2 contributions
I have stayed at a ton of hotels, and I have never received better customer service than I did at this hotel. My best friend and I booked here for spring break as a little getaway. When we arrived our bank gave us a difficult time paying for our room. Spencer went above and beyond to help us. I work in customer service, and I wish I could take him home and hire him. He is a phenomenal asset to this hotels staff, when we were scared and worried he did everything he could to help us even though there were other clients he had to help in the meantime he did not give up on us. I have been to New York many times, and I’ve never experienced such a kind soul who is so willing to help others even when it is not his issue or the hotels issue. Spencer I send you the praise of a 1000 voices, you are the greatest employee I’ve ever encountered in a hotel. If you ever move to Georgia, find me for a job. I do want to mention the other staff working that day, while I spent most of my time with Spencer the other staff was amazing too. The allowed us to use their restroom and relax in the lobby while we waited for a bank confirmation. They were kind, and patient with us while we worked out our problem. Overall this is an amazing place that I highly recommend trying it out if you’re coming to NY. The location is wonderful, the staff is wonderful, I can’t speak highly enough about this place.
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Date of stay: March 2022Trip type: Traveled
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Greg B wrote a review Mar 2022
New York City, New York1 contribution
Intersects at the sweet spot of affordability and plush. I’ve stayed at many hotels in NYC previously for work including CQ and later stayed here for over a month waiting for my new apartment. The hotel is well designed, modern and somewhat minimalist. everything is clean, and fairly cushy and the views can’t be beat if you get a 9-11 memorial view room. Even if you don’t get one of those both of the roof decks have amazing views of both the financial district and Brooklyn. the staff is much more attentive and accommodating - a rarity in Manhattan - than any of the larger type chains. Arnold, at the front desk was awesome as is the manager Kevin.
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Date of stay: March 2022Trip type: Traveled
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Response from Krystin Gimpel, General Manager at Club Quarters Hotel World Trade Center, New York
Responded Mar 25, 2022
Thank you for your review ! We are a delighted you enjoyed your stay and our city ... We look forward to seeing you again
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jeff g wrote a review Mar 2022
Wakefield, United Kingdom34 contributions40 helpful votes
I loved this hotel. Great to have some cupboards and a hob/fridge to prepare at least basic meals no cutlery or crockery but Duane Reed sorted that water and coffee on tap and of course the most fantastic location second stay here and no hesitation in coming back
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Krystin Gimpel, General Manager at Club Quarters Hotel World Trade Center, New York
Responded Apr 8, 2022
Thank you for your review and rating. We appreciate your feedback. We hope to see you again
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Billy Price wrote a review Mar 2022
2 contributions
Wouldn’t recommend to stay here at all. Room not cleaned at all over my week stay… covid seems to be an excuse to not clean any rooms in their building. Had to switch rooms twice… plus sockets broken, tv broken, window doesn’t close properly. Basically a broken room. 4 star standard was not met at all… 2 at best… but good luck trying to get explain the lack of quality to the staff
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Date of stay: March 2022Trip type: Traveled
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Response from Krystin Gimpel, General Manager at Club Quarters Hotel World Trade Center, New York
Responded Mar 25, 2022
Thank you for your feedback. I am sorry for your experience. If you wouldn't mind communicating further, my email is klgimpel@clubquarters.com. Hope to hear from you soon
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PRICE RANGE
$209 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club quarters world trade hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District / Manhattan
NUMBER OF ROOMS
252
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Frequently Asked Questions about Club Quarters Hotel World Trade Center, New York
Which popular attractions are close to Club Quarters Hotel World Trade Center, New York?
Nearby attractions include The National 9/11 Memorial & Museum (0.1 miles), One World Observatory (0.3 miles), and World Trade Center's Liberty Park (0.3 miles).
What are some of the property amenities at Club Quarters Hotel World Trade Center, New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Club Quarters Hotel World Trade Center, New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Club Quarters Hotel World Trade Center, New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Quarters Hotel World Trade Center, New York?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Club Quarters Hotel World Trade Center, New York?
Conveniently located restaurants include Kuu Ramen, Manhatta, and Bill's Bar & Burger.
Are there opportunities to exercise at Club Quarters Hotel World Trade Center, New York?
Yes, guests have access to a fitness center during their stay.
Is Club Quarters Hotel World Trade Center, New York located near the city center?
Yes, it is 0.5 miles away from the center of New York City.
Are any cleaning services offered at Club Quarters Hotel World Trade Center, New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Club Quarters Hotel World Trade Center, New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Club Quarters Hotel World Trade Center, New York offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.