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24 John St, New York City, NY 10038-4020
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Traveler (195)
Room & Suite (61)
View from Room (24)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#14 of 518 hotels in New York City
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.7
Travelers' Choice
The Artezen Hotel is a Financial District hotel featuring luxury rooms with modern amenities ideally situated in the heart of Lower Manhattan.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast available
Bowling offsite
Tennis court offsite
Kids stay free
Children's television networks
Secured parking
Wifi
Yoga room
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Wine / champagne
Walking tours
Airport transportation
Car hire
Taxi service
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Trendy
Languages Spoken
English, Spanish, Italian
Hotel links
Special Offer:Save 10%-15% plus $10 night
410Reviews37Q+A42Room tips
Traveler rating
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Most Recent
edwardhalpin wrote a review Nov 2022
San Luis Obispo, California1 contribution1 helpful vote
This hotel speaks of excellence when it comes to service. Whether it is the greeting at the front door, check in or room service, this team could not have done better. We rented a king size with a balcony for an extra charge. The rooms are small but immaculate. I think next time I would skip the balcony. The view was limited. The cost is about typical for hotels in this area. There is no restaurant or mini bar but one doesn't have to travel far to indulge.
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Date of stay: November 2022
Value
Location
Service
Room Tip: small but clean rooms. excellent service!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Molestina, Other at Artezen Hotel
Responded 2 weeks ago
Hi Edwardhalpin, We are so pleased to learn you enjoyed your stay with us and appreciated our cleanliness, service and location. We truly appreciate your business and you sharing your feedback and hope to see you back with us again very soon. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roddamranganath wrote a review May 2022
Singapore, Singapore555 contributions140 helpful votes
Hotel's Favorite
What makes this hotel stand out amongst the dearth of hotels in Manhattan? 2 things stand out, excellent customer service and the hotel location which makes it easy to use the subway to go across Manhattan and Brooklyn too. The customer service was top notch wherein all our questions and needs were addressed appropriately and in a timely manner. Daniel at the front desk/concierge was a delight to interact with. Housekeeping and room services was also very good and no complaints there. Location wise.... NYSE, Wall street, World Trade Center and 9/11 memorial and all of lower Manhattan/Lower Financial district is all within walking distance from the hotel. Subway lines 4,5,6, J, A, C etc. are easily accessible from the hotel via the nearby subway stations. Room size? decent room size as per NY standards.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: if you can afford go for room with terrace, on a good sunny day one can use the terrace for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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Response from Francisco Llanos, Other at Artezen Hotel
Responded May 15, 2022
Hi Roddamranganath, Thank you so much for the great review. We are so glad to hear you had such an amazing stay with us and appreciate your business very much. We are happy to hear you took advantage of the centric location and everything our modern bedrooms have to offer. We work hard to provide our guests with a memorable experience, and it is always nice to hear when we do. We look forward to having you stay with us in the near future. Have a wonderful weekend!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
muhlberg wrote a review Nov 2022
San Francisco, CA252 contributions122 helpful votes
Excellent service and location. I stay in this area for close proximity to the ferry in preparation for the NYC marathon. Subway station across the street and surrounded by restaurants. Quiet at night and walking distance to sites and shopping. The room was small, but I had a terrace which was huge. Very clean and had all the amenities. Having a fridge and tea kettle was key to prepping for my race. Appreciated the complimentary chips and water. No one does that anymore. Staff was outstanding! I’d return to this hotel in the future. The race and heat wrecked me, but the hotel was an awesome second finish line to cross!
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Date of stay: November 2022Trip type: Traveled solo
Room Tip: There’s a handy Duane Reade across the street so if you forgot to pack toiletries just hop the curb.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Molestina, Other at Artezen Hotel
Responded 3 weeks ago
Hi Muhlberg, Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again in the near future. Have an awesome day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicholas wrote a review Nov 2022
Idaho2 contributions1 helpful vote
This hotel is truly wonderful. The staff are incredibly helpful, the room is spotless, beds as comfortable as home, there is no outside noise and it is within walking distance of the 9/11 Memorial and many good restaurants. Like most NYC hotel rooms it is small but well laid out. Highly, highly recommend.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Molestina, Other at Artezen Hotel
Responded 3 weeks ago
Hi F715JUnicks, We are so happy to hear you had a great stay with us. Thank you for your business and for taking the time to share your comments. We sincerely appreciate both very much and look forward to having you back with us again sometime soon. Have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruud L wrote a review Nov 2022
46 contributions7 helpful votes
Clean, trendy cozy hotel in the middel of Manhattan. Located centrally and very easy to reach by subway. Close to wallstreet. The room is medium sized but very efficiently designed. Great shower and bathroom. Very convenient working desk with an abundance of espresso coffee available at all hours.
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Date of stay: March 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Perfect business hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Molestina, Other at Artezen Hotel
Responded 4 weeks ago
Hi 524ruudl, We are so happy to hear you had a great stay with us. Thank you for your business and for taking the time to share your comments. We sincerely appreciate both very much and look forward to having you back with us again sometime soon. Have a fantastic day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
redrover045 wrote a review Oct 2022
London, United Kingdom42 contributions121 helpful votes
We found the hotel modern and comfortable. The Deluxe King room is quite small, but a lot of New York hotel rooms are small. We enjoyed the location. The concierge was super helpful, as were the doormen. Our stay was really dampened though by lacking housekeeping and - more than anything else - the response we got from the front desk about it. So this review is really for front desk management. During our whole stay it seemed the only thing housekeeping did is make the bed. Not once did they change the sheets, replace essential amenities (like the bathroom soaps or toilet paper) or even give us clean drinking glasses. They also just generally didn’t tidy. On our third day we told the desk about this and asked for new soaps and toilet paper since we had run out. We had to go down and collect them. There was still no improvement for the rest of the stay, so at check out when they asked if we had any feedback, we told them again about these issues and said we were disappointed that nothing was done even when we raised it mid-stay. The woman at the desk first responded by telling us she suspected we had left the ‘do not disturb’ sign on and, if so, it was our fault. When I reminded her that the housekeeper had come in every day to make the beds, so I didn’t think it was our fault or that there was confusion about a ‘do not disturb’ light, she got really abrupt and defensive and started talking about how the snacks in the room were only a ‘first day’ thing and would not have been replaced anyway. That floored us - like she totally didn’t care or listen to a word we said. Who was talking about snacks? I told you we weren’t given soap or toilet paper and that dirty dishes were left in the room for five days straight, even after we asked for someone to come sort things midway through. Nobody cared about snacks. That whole exchange left a really negative final feeling. We didn’t ask for anything from the desk because of these issues so it isn’t like we were fishing for compensation. We just gave feedback because they asked for it. To have the desk rep respond so defensively and abruptly to us on the way out the door wasn’t great. If you don’t want feedback then don’t ask.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Daniel Molestina, Other at Artezen Hotel
Responded 4 weeks ago
Hi redrover045, Thank you for taking the time to share your feedback. We were rather shocked and disappointed by your comments as most guests are extremely happy with our service and the amenities we offer. Our staff is normally very accommodating, and we have a long-standing reputation of offering warm and friendly customer service. We apologize if you feel you were not provided that and would love to speak to you directly to get more information and address your concerns. Please feel free to call us at 212-566-5511 and ask to speak with Sal Loria, Owner. We hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jane D wrote a review Oct 2022
Selby, United Kingdom3 contributions
Myself and my son stayed here Oct 19th to Oct 25th. From the very start the hotel staff were extremely friendly and helpful and it smelt amazing as you walked in. The room itself was spotless and smelt amazing . The drinks and snacks are all complimentary and the fridge was lovely and cold. There are plenty of lovely white full sized towels along with a make up towel too. The heating in the room was amazing and all touch control for you to have it as hot or as air conditioned as you require, The beds are extremely comfortable too. The location is fab and has a subway station on the same street. 911 and the one world observatory is literally a five minute walk away as it a fab shopping centre and bars and restaurants. Our stay was just perfect and I would recommend this hotel without hesitation.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Molestina, Other at Artezen Hotel
Responded 4 weeks ago
Hi Janeandylan, Thank you so much for the great review. We are so glad to hear you had such an amazing stay with us and appreciate your business very much. We work hard to provide our guests a memorable experience and it's always nice to hear when we do. We hope to have you stay with us again. Have an awesome day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maxxed78 wrote a review Oct 2022
Nottingham, United Kingdom141 contributions89 helpful votes
I really liked this hotel, staff we friendly and helpful, rooms were average size but very modern and clean with everything you need, however they can be a bit tight if there are two of you with a few items of luggage. Overall I liked it so much that I will certainly stay there when I am back in NY.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francisco Llanos, Other at Artezen Hotel
Responded 5 weeks ago
Hi Maxxed78, Thank you for taking the time to share your feedback. We are happy to hear you enjoyed your stay with us. We appreciate your business and hope to have you back with us. Have a wonderful day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie M wrote a review Oct 2022
San Francisco, California3 contributions3 helpful votes
This is just the perfect hotel for my visits to NYC. The rooms are spacious with large windows, and the staff is just wonderful! The location is great for walkers, also the Fulton st subway station is right there and it’s a quick walk to the east river ferries. I have stayed here three times since discovering it last year. I am so happy I have found a hotel that is so reliably perfect!
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francisco Llanos, Other at Artezen Hotel
Responded 5 weeks ago
Hi Stephaniemcgu, Thank you for taking the time to share your feedback. We are glad to hear you enjoyed your stay with us and took advantage of our convenient central location. We appreciate your business and hope to have you back with us again in the near future. Have an awesome day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patty S wrote a review Oct 2022
Mill Valley, California6 contributions7 helpful votes
The Artezen is a first-rate hotel with quiet, cozy, rooms and a welcoming staff. Every single employee was warm and helpful, especially Carmelo and Solomon. I had not been to NYC in many years and needed advice about transportation and the neighborhood. I could not have had a better experience or felt more at home.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Daniel Molestina, Other at Artezen Hotel
Responded Oct 20, 2022
Hi 538pattys, Thank you so much for your business and the fantastic review. We are very pleased to hear you had such a nice stay with us and we provided you warm and friendly service which is our goal with every guest. We hope to see you back with us again in the near future. Have an incredible day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$173 - $389 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
89
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ARTEZEN HOTEL $143 ($̶1̶9̶9̶) - Updated 2022 Prices & Reviews - New York City

Frequently Asked Questions about Artezen Hotel
Which popular attractions are close to Artezen Hotel?
Nearby attractions include The National 9/11 Memorial & Museum (0.3 miles), Komnata Quest Manhattan (0.3 miles), and World Trade Center's Liberty Park (0.1 miles).
What are some of the property amenities at Artezen Hotel?
Some of the more popular amenities offered include free wifi, a fitness center, and airport transportation.
Which room amenities are available at Artezen Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Artezen Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Artezen Hotel?
Yes, paid public parking nearby, secured parking, and street parking are available to guests.
What are some restaurants close to Artezen Hotel?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Artezen Hotel?
Yes, guests have access to a fitness center and a yoga room during their stay.
Does Artezen Hotel have airport transportation?
Yes, Artezen Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Artezen Hotel located near the city center?
Yes, it is 0.3 miles away from the center of New York City.
Are any cleaning services offered at Artezen Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Artezen Hotel?
The staff speaks multiple languages, including English, Spanish, and Italian.