It's a spectacular hotel. The staff is superb, and my room was exquisite with lots of charm. It was perfectly situated in the middle of Midtown, with great details like the soundproofing around the door to avoid hallway noise. The bed was quite comfortable, and I really enjoyed the breakfast. I would absolutely
I have NO clue where to even START with this review. Few places impress me with the force this place has. For MANY reasons. Up until this visit, the only place that has me making a "home away from home" destination has been the Captain David Kelly House in Centerville, MA. They are unsurpassed for comfort, cleanliness and human soul (if that were ever a category)... But to find a place in A GIGANTIC city like NY? IN THE THEATRE DISTRICT? COME ON! It's a unicorn, right? Hardly. This is a petite boutique hotel with a heart the size of Godzilla on steroids. Among so many giant hotels. OUR unicorn! Gold at the end of the rainbow! THE blarney stone! Once a hostel, the owners and a mind-blowing team of dedicated staff gutted this place to the studs and created a cozy little piece of life that is incredibly comforting in the middle of hustle and bustle. Flanked by the hotel owners many vibrant and PACKED Irish pubs is this little thing of joy. For starters, we were greeted by Troy who is simply a master in customer relations and care, hospitality and overall a super loving, charming and caring professional. His knowledge and attention to detail and loyalty and deep caring for this little piece of heaven is so thick, you can slice it and serve it on a silver platter. Brian, one of the many exquisite bartenders... ahhhhh what an Irish Coffee can this guy deliver. Simply beautiful. Same for Patrick, and the many other staff members who are HAPPY- truly HAPPY to serve you, keep the place IMMACULATE and deliver delicious food and service that is unsurpassed. I have stayed at RITZ CARLTON that can't deliver what this beautiful and cozy little welcoming joint can. And I wish I weren't gushing because if you all flock to it, and I can't find a room there, a block and some change from Time Square and everything theatre, I will have to go back and ruin my review to keep all you vultures hungry for a piece of GREATNESS cramping what has become my new digs in NYC on a theatre-date weekend. Location? CANT BE BEAT! I can't say enough about the people, the food, the ambiance, the room comfort. It's tiny, under 30 rooms. And with little nooks and crannies to enjoy a delightful cup of coffee and a perfect croissant. Or enjoy the Irish breakfast. Or those PERFECT, STUPID PERFECT BREAKFAST POTATOES I'm still craving. Something so simple yet so perfect. Fish and chips? Best you will have, seriously. Great service is always a reflection of a great leader. Hug Reina for me. She deserves a high 150 for creating a staff that is as welcoming, caring and happy as the dwelling she oversees. I CAN'T STOP GUSHING! OH TRIP ADVISOR! WHAT DID YOU DO TO US?! No one can really compare to this place. THIS is a higher level of standard…
We stayed at the hotel in mid March 2020, just before NYC was locked down and just before all flights from the UK were cancelled. The city was very quiet and we had a very different, but very enjoyable time walking around Manhattan. The hotel was everything we hoped it would be from the reviews we had read beforehand. Every single employee was helpful, courteous, friendly and great company in a mostly unoccupied hotel. The food was lovely and the breakfast included in the $25 daily charge was just enough to start the day. The bedroom was spotless, quite small, but had a large bathroom. The location was great, just three blocks from Times Sq, but on a quiet street. The price was also reasonable for a hotel of this quality.
The staff at this hotel really go above and beyond. The room is small but the bathroom is very roomy and the restaurant downstairs is delicious. Its a two minute walk to the center of Times Square and there are a ton of pubs in the area as well.
From the moment we walked into the Merrion we felt welcomed. Mr. Troy was our first impression and it was an excellent one. The hotel is intimate and our hosts learned our names quickly, and us theirs. We were always greeted with a "Good morning" or a "welcome back". We had breakfast our first morning and it was so good, we started our day with breakfast here at the Merrion. Mr. Patrick was our top man for breakfast. At night, Mr. Brian made the perfect nightcap. The room was very clean, comfortable and well maintained. We stayed in a king room (with Oscar Wilde's portrait) and were very comfortable. Whether you rate this hotel by it's staff, accommodations, or location to the Theatre District/Times Square, it's a 5 Star rating. We know where to stay next time we visit NYC!