I enjoyed the stay as it was in a great location. The hotel is close to the seaport, which has various activities in and of itself (i.e., the market, the Carne Marie restaurant, skating, walking, street vendors, etc.). The hotel is within walking distance from the NYC Ferry and the A train, in addition to other trains. The area is also busy so it is easy to find a cab that will come to you within five (5) minutes or less. As for the hotel, the view was great! My partner and I got accommodated on the seventh (7) floor, which is the last floor. We were able to get a view of the Brooklyn skyline near dumbo. The room was spacious with a lot of storage space if you are like me and like to unpack while traveling. The room was also very clean. However, the bathroom sink was clogged in my room upon arrival and the water pressure in the shower was not to my liking. The water pressure was very low. The hotel staff are friendly and respond rapidly. There is the option of dining in the hotel dining area or getting room service. I ordered room service for breakfast twice and received my food, coffee, and tea within 30 minutes of ordering. The food was fresh and the tea's natural. For food, I tried the steak, mushroom risotto, salmon Benedict, rib Benedict, and the 3 eggs bacon and muffin. I enjoyed their breakfast options more than their dinner options. As their breakfast was tasty while their dinner was either lacking in flavor or too salty. Also, some of their dinner options, such as the steak, did not come with any sides. It was just a steak on a plate and nothing else. I do not particularly enjoy eating solely meat as a meal. That's why breakfast was my preference! The hotel also has a fitness center. The fitness center is small but it has everything an athletic/health-conscious person would need for an impactful workout, such as a smith machine, treadmills, weights, and yoga mats. The fitness center also had complimentary towels and Lysol wipes to help keep the area and equipment sanitary. I would stay here again while in the downtown NYC area without a doubt!

I am providing an updated review based on my recent experience at the 33 Seaport Hotel. During my previous stay, I encountered an issue regarding the room rates, initially promised as part of the "33 Seaport Insiders" program, offering a 15% discount for guests. Unfortunately, the rates we were charged did not align with the promised value, leading to a discrepancy in our billing. My attempts to resolve this matter were unsuccessful, prompting me to share a negative review. However, I must acknowledge the positive turn of events that followed. Shortly after my online review was published, I received a response from the General Manager, Mr. DeSoiza. He demonstrated a proactive approach and promptly addressed the issue. Upon thoroughly reviewing the incident and the supporting documentation, Mr. DeSoiza took the initiative to refund me the difference I had requested. I want to express my appreciation for his swift response and for taking the necessary steps to rectify the situation. This experience highlights the hotel's willingness to engage with guest feedback and their commitment to resolving issues. While the initial discrepancy was disappointing, I am pleased that the management's intervention resulted in a positive outcome. I value establishments that take guest concerns seriously and are dedicated to ensuring a positive experience. It's important to recognize such efforts; in this case, the hotel's response deserves acknowledgment. It's reassuring that my online comments prompted a proactive resolution, showcasing the hotel's commitment to guest satisfaction. Thank you, Mr. DeSoiza and the 33 Seaport Hotel, for addressing the issue and your dedication to ensuring a positive guest experience. Warm regards, John A

My family really enjoyed this adorable hotel. From the moment we walked in, the staff was friendly and helpful. They answered our questions and got us checked in quickly. The location at the seaport gave us fantastic views of the Hudson and the Brooklyn Bridge (which we walked to and over at night). The room was well-appointed, with robes, slippers, and Aveda toiletries. The kids enjoyed the turndown service before bed. The beds were comfortable and everything was very clean and well maintained.