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340 West 40th Street, New York City, NY 10018-1404
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Traveler (2128)
Room & Suite (1099)
Dining (120)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 08/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#301 of 513 hotels in New York City
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.4
Located in the heart of Manhattan, tba NYC Times Square features extended-stay guestrooms featuring kitchenettes for stovetop cooking, microwave, dishwasher and full-size refrigerator. Amenities include newly designed fitness center with cardio and strength training machines, business center, 24 hour guest laundry facility and pantry for sundry and food purchases. A complimentary breakfast buffet is served each morning, as well as a complimentary "social hour" reception with appetizers, beer, wine and soft beverages Monday - Wednesday. The Den features an extensive drink menu and is open every evening. Our Concierge services include procuring reservations for restaurants and local sites as well as theater tickets.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Telephone
Kitchenette
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
447Restaurantswithin 0.3 miles
148Attractionswithin 0.3 miles
6568Reviews263Q+A100Room tips
Traveler rating
  • 3,401
  • 2,298
  • 613
  • 143
  • 113
Time of year
Traveler type
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Popular mentions
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Most Recent
sw wrote a review Jun 2022
1 contribution1 helpful vote
I usually never write reviews, and we aren't very picky, but... 1. The bathrooms are small, lighting is bad, pipes are sticking out everywhere. Not sanitary. 2. The service is horrendous. Every day after room service, towels go missing. We called 3 times within the span of 2 hours, and have yet to receive any towels. We cannot take a shower. The front desk is also impatient during our calls, and insists that the people are either doing laundry or going through their room service orders. But it's been 2 hours. 3. The safe also does not work properly.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Madeira H wrote a review Apr 2022
6 contributions2 helpful votes
The price doesn’t include breakfast, the elevator is old and the whole place smells really weird. Not enough hair dryers for all rooms so we never got one even though we asked several times. The only good thing about this place is the location but there are better hotels for similar prices in the area.
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Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Hasan A wrote a review Mar 2022
2 contributions3 helpful votes
Paid over £100 a night to stay here. Although location was good and staff were polite, the hotel let me down with its cleanliness. The room was not cleaned by house keeping throughout my stay due to the hotels silly covid policy. They told me they only clean rooms every 5 days and mine was only 3. Considering the price I don’t find this acceptable.. never encountered a hotel that doesn’t offer daily house keeping. Also a lot of the hotel is getting renovated so could constantly hear building works going on. For the money you can find better hotels.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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dean k wrote a review Dec 2021
Solihull, United Kingdom7 contributions12 helpful votes
Awful experience Microwave broken and reported each day but not fixed for entire stay over 3 days and this is point of staying here that you have a Mini kitchen Place is dirty and disgusting and on final day saw cockroaches (see photos) Doors are battered and scratched. Tap is positioned so you can’t wash hands of brush teeth easily! Weird. See photos Kept awake all night Christmas Day/night and told was nothing to do with the hotel and then later told it was because they’re doing building works !!at 4 am !! When I called to say this a lady on front desk was so rude and offensive and put phone down! The manager on front desk called madeleine was very professional and refunded a nights stay. She’s the best thing about place . Last time I stayed had. Man beating up a resident in room next door and hotel refused to call police and let the man continue his stay saying they know he has “issues”!!! The victim left hotel covered in blood! Just don’t stay … hate to say it but it’s a very run down place and dirty
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Kathleen G wrote a review Nov 2021
2 contributions1 helpful vote
The positive- the Manager and everyone at the desk were great… But, do not choose this hotel if you can spend 386 elsewhere. It is NOT an IHG or soon to be Marriott property. I stayed here many times for work when it was a Staybridge, and it was great. Vibrant and clean. Of course it is pandemic related, but the rooms are now dingy and dirty- everywhere. I have never heard of TBA, but would not choose in the future.
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Date of stay: November 2021Trip type: Traveled with friends
Room Tip: Skip this one
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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jocdocThornhill wrote a review Oct 2021
Concord, Canada24 contributions11 helpful votes
I had stayed at this hotel a few times when it was the Staybridge Suites. It never was a luxury hotel, but it was conveniently located and good value. I booked the Staybridge Suites again in May 2021. My first surprise came when our cab pulled up at 340 W 40th Street and there was no Staybridge. The clerk at reception told me the hotel had changed hands, but they had my reservation. We arrived before the 3:00pm check in time and would have to wait unless we paid a $100 early check in fee. We chose to let them store our luggage until we came back later in the afternoon. The second surprise was that the hallways were noticeably worn down. The room was clean and the bed was comfortable so we stayed. Surprise number 3 was no breakfast. We were not advised about this “Covid related “ situation. Surprise number 4, no cleaning of the room. We could at least been advised about this when we checked in. This will be our last stay at this hotel. I can’t take any more surprises.
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Find another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Joshua S wrote a review Sep 2021
3 contributions6 helpful votes
I never write bad reviews because I was a hotel manager for 15 years (front desk manager, duty manager, rooms division manager) and I know sometimes reviews can be unfair, but if any of my staff ever talked to a guest the way the staff treated me I would have written them up on the spot. My phone died and I forgot my charger and didn't mind being off the grid for a bit. The only problem is that I was going off the clock in the room which was two hours off. The clock said 10:44 so I was packed and about to go out the door when a lady from the front desk called in the rudest and most condescending tone I've ever heard in customer service. "Hello. It's past check out time. We are going to charge you for your room!" I explained that I didn't know it was check out time because their clock was off and that I was almost put of the room anyway. "We're still going to charge you! We have your credit card on file" ...I told her I wouldn't pay it. "We will see about that, I'll have a manager call you!" An appropriate was to handle this....if you had good customer service would be a call like this "Hello, Mr. Smith, I've noticed it's past your check out time. Would you like any assistance with your bags? Just so you know if you do stay in the room much longer we may have to charge you a late check out fee" Instead I got rude. The manager wasn't much better. When she called. "You need to vacate the room right now!" First words out of her mouth. Once again...as someone who's not totally alloof on customer service the conversation should have gone more like this: "Hello Mr. Smith, I heard the clock in your room was not working properly. I apologize for that. Take your time getting ready and let me know if I can be of any assistance" See how easy that is? The hotel is already run down and dingy. I wouldn't stay there again just because of that...when you add in rude employees I just have to write a review. Avoid this place at all costs. It's not worth the extra money you'd save. I know this won't happen because they don't seem like the place to care, but if you need more tips on how to properly treat a guest who is helping pay your salary have a manager reach out to me. I'd live to help.
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Date of stay: September 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Timemeansmoney wrote a review Aug 2021
New York City, New York5 contributions11 helpful votes
This place is horrible. They had a guard knock on the door. Upon answering she just push her way into my room without saying who she was or what her job was. Started taking pictures and left, again, without informing me of her title or role at the hotel Felt so unsafe I cut my stay short and went somewhere else
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Date of stay: July 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
6 Helpful votes
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Anna Strohm wrote a review Aug 2021
3 contributions6 helpful votes
If you’re looking for comfort and cleanliness this is not an option for you. The hotel is old, poorly maintained. The carpet on the floor is disgusting, there are stains all over it. The stove hood and the hairdryer were full of dust, impossible to use. When we arrived at our room our toilet was clogged. A staff brought us a plunger and we had to unclog the toilet. There is no room service. If you want your room cleaned, you have to let the reception know and they will schedule the cleaning. With that said, when you run out of toilet paper or when you want your towels changed you also have to ask the reception and they bring it to your room. The hall smelled like cigarettes and weed all the time. The hotel is going through a renovation, so we were waken almost every day with a banging on the upper floor (we were at the 15th floor, renovation was at 16th floor). About the location, there are a lot of stores and restaurants nearby. It’s also near the Bus Terminal and subway station. There are also a lot of homeless sleeping nearby. The staff are actually really nice, but because of all the problems in the infrastructure I would never stay here again.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Avoid this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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MaxS wrote a review Aug 2021
1 contribution2 helpful votes
+1
NOT what you see online!! This place went downhill FAST. used to be a super nice hotel(big name brand). Now it’s just a rundown building with no more maintenance. The doors have some type of dust on them. The doors look as if they have been broken into. The carpet was worn and pulled up exposing the nails. Shower floor was cracked and chipped. Save the heart break, go elsewhere.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
$193 - $324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites times square - new york city hotel new york city
FORMERLY KNOWN AS
Staybridge Suites Times Square - New York
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District
NUMBER OF ROOMS
310
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Frequently Asked Questions about Tba Nyc Times Square
Which popular attractions are close to Tba Nyc Times Square?
Nearby attractions include Mission Escape Games (0.2 miles), Exit Escape Room (0.2 miles), and Shop Gotham NYC Shopping Tours (0.2 miles).
What are some of the property amenities at Tba Nyc Times Square?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Tba Nyc Times Square?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Tba Nyc Times Square?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Tba Nyc Times Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Tba Nyc Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Los Tacos No. 1, and Il Punto.
Are there opportunities to exercise at Tba Nyc Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Tba Nyc Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Tba Nyc Times Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Tba Nyc Times Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Tba Nyc Times Square?
The staff speaks multiple languages, including English and Spanish.