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tba NYC Times Square

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340 West 40th Street, New York City, NY 10018-1404
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2103)
Room & Suite (1028)
Dining (110)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 08/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#303 of 526 hotels in New York City
Location
Cleanliness
Service
Value
Located in the heart of Manhattan, tba NYC Times Square features extended-stay guestrooms featuring kitchenettes for stovetop cooking, microwave, dishwasher and full-size refrigerator. Amenities include newly designed fitness center with cardio and strength training machines, business center, 24 hour guest laundry facility and pantry for sundry and food purchases. A complimentary breakfast buffet is served each morning, as well as a complimentary "social hour" reception with appetizers, beer, wine and soft beverages Monday - Wednesday. The Den features an extensive drink menu and is open every evening. Our Concierge services include procuring reservations for restaurants and local sites as well as theater tickets.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Telephone
Kitchenette
Flatscreen TV
Hair dryer
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
457Restaurantswithin 0.3 miles
147Attractionswithin 0.3 miles
6545Reviews260Q+A100Room tips
Traveler rating
  • 3,396
  • 2,297
  • 610
  • 138
  • 104
Time of year
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  • English
Popular mentions
Armando A wrote a review Jul 2021
Puerto Rico80 contributions20 helpful votes
I like the Staybridge brand. This location is an exception. Other than central location this doesn't have any positive feature. Rough service staff, outdated furniture, poor cleanliness, small and very dated elevators (missing buttons, scratches on walls) to start with. Room was generally OK but it was small (in fairness this is common in many NYC hotels). Also in COVID times, when it is supposed to have an extra layer of attention to cleaning, there were a few spots where it was noticeable that attention has not been given. Bedding quality was comfortable. Lastly this hotel as many others, is riding the COVID wave as excuse of suspending breakfast service. My visit was in May 2021 where many restrictions were being lifted and there was no reason to suspend breakfast when it is part of the rate. Coffee was the only thing available and I went to get some at 6:30 AM and it was not being prepared yet. In summary, I hope to never need to stay here in the future.
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Date of stay: May 2021
Value
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Ann wrote a review Jul 2021
16 contributions10 helpful votes
It's old, dirty, reception people are so rude. i will never stay there again. Rooms are dirty!!! i mean curtains are so dirty, its like the last time were cleaned was thousands of years ago. carpet are dirty too. the whole hotel needs to be cleaned and a refaction urgent!!!
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: never never stay there. there are a lot of beautiful hotel to stay in new york, even cheeper than...
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tangojohnDallas wrote a review Jun 2021
Dallas, Texas1068 contributions547 helpful votes
This property is no longer a Staybridge Suites or part of IHG. I booked a hotel stay two months ago using IHG reward points. My stay was to begin June 5. Today the hotel emailed me that I no longer had a reservation because they could not accept reward points for payment. If i wanted to stay I would have to pay in cash and pay more than the IHG rate. I find their customer service unacceptable and would never stay here again. You cant tell me they didnt know this change was going to happen before today. They should have notified me much sooner. Terrible customer service. Now I have to find another hotel at the last minute!!
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Date of stay: June 2021
Rooms
Service
Sleep Quality
2 Helpful votes
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MrGhini wrote a review May 2021
Weston super Mare, United Kingdom34 contributions30 helpful votes
We stayed for a couple of nights and would have stayed longer but the prices fluctuated too much and no better pricing was offered. Seems cultural to America this. Strange way to lose repeat business but there you go. I really like the room and the amenities and the staff on the front desk were great too. The older gentleman porter was a joy to be around, the younger guy with the gold-coloured glasses, very much less so. Keep up the quality work, guys.
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Date of stay: May 2021
Location
Service
Sleep Quality
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eduardo c wrote a review Apr 2021
San Juan, Argentina4 contributions3 helpful votes
I strongly recommend to stay in other hotel. Front desk lady treats you in the worst possible manner. I changed my room 3 times because of there was blood in the floor, ashes in the window and bad smell. They charged us with breakfast and at the time we arrived she told us that "breakfast was suspended" with out any type of refund or at least, an apologize.
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Date of stay: April 2021Trip type: Traveled with friends
1 Helpful vote
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Response from IHG Service, Owner at tba NYC Times Square
Responded May 1, 2021
Hi eduardocZ35RS, I'm glad you chose our hotel for your visit to New York City. Thank you for staying. We promise a comfortable and convenient experience for all of our guests. I'm sorry you experienced issues with your stay, especially with the floors, windows, odor, breakfast, and staff service. Let me take this opportunity to let you know that Staybridge Suites breakfasts are complimentary. In any event, I've shared your concerns with our management team as material in our continued effort to be better. We appreciate your feedback about your stay and looking forward to your next travel. Many Thanks, Rein V Case Manager IHGService
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PRICE RANGE
$128 - $401 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites times square - new york city hotel new york city
FORMERLY KNOWN AS
Staybridge Suites Times Square - New York
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
310
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Frequently Asked Questions about tba NYC Times Square
Which popular attractions are close to tba NYC Times Square?
Nearby attractions include Mission Escape Games (0.2 miles), Shop Gotham NYC Shopping Tours (0.2 miles), and Exit Escape Room (0.2 miles).
What are some of the property amenities at tba NYC Times Square?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at tba NYC Times Square?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at tba NYC Times Square?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at tba NYC Times Square?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to tba NYC Times Square?
Conveniently located restaurants include Liberty Bagels Midtown, Obao, and Los Tacos No. 1.
Are there opportunities to exercise at tba NYC Times Square?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at tba NYC Times Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at tba NYC Times Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does tba NYC Times Square offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at tba NYC Times Square?
The staff speaks multiple languages, including English and Spanish.