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Staybridge Suites Times Square - New York City

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340 West 40th Street, New York City, NY 10018-1404
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$269
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Free cancellation until 10/16/20
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Traveler (2060)
Room & Suite (1018)
Dining (108)

About

#279 of 511 hotels in New York City
Location
Cleanliness
Service
Value
Located in the heart of Manhattan, Staybridge Suites Times Square features extended-stay guestrooms featuring kitchenettes for stovetop cooking, microwave, dishwasher and full-size refrigerator. Amenities include newly designed fitness center with cardio and strength training machines, business center, 24 hour guest laundry facility and pantry for sundry and food purchases. A complimentary breakfast buffet is served each morning, as well as a complimentary "social hour" reception with appetizers, beer, wine and soft beverages Monday - Wednesday. The Den features an extensive drink menu and is open every evening. Our Concierge services include procuring reservations for restaurants and local sites as well as theater tickets.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Snack bar
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Iron
Kitchenette
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
463Restaurantswithin 0.3 miles
144Attractionswithin 0.3 miles
6,522Reviews256Q+A100Room tips
Traveler rating
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Popular mentions
Late posting, stay was June 2018 Hotel is quite easy to locate and somewhat sandwiched between other chain hotels. The hotel is very close to nearest subway stop and perhaps around 10-15mins to the most photographed part of Times Square for tourists. Just that if you were to take a shared transport/minivan from JFK, it will most likely alight you on 8th Avenue and you’ll take a short walk to the hotel (I believe reason being it’s a shared vehicle). Room is very spacious for one, and even okay for two as well. Bedding was very comfortable and the bath amenities are well stocked. This hotel is ideal for extended stay as one can do heir own cooking, and there’s a large refrigerator to stock up on supplies. This hotel is known to have a singer bell staff on guitar but I didn’t see any performance during my stay. Breakfast is complimentary and served on the lobby leveL, just behind the front desk. Do go very early, or just before closing as the restaurant have very limited seatings. Breakfast is quite good with good varieties, it’s complimentary and it’s value for money. I would return to stay at this hotel again if future travels bring me to NYC.
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I took 2 of my nieces and my daughter for a few days after New Years and had reserved 2 rooms. My 2 nieces arrived the day after I did. The hotel was clean as were our rooms. The elevator was a HUGE problem. The wait for a elevator was ridiculous taking at the minimum 10-20 minutes. We ended up walking the stairs quite a bit but it was difficult to accomplish this with luggage on the day we checked out. The breakfast was ok. There were 2 breakfast areas. One on the main floor and one in the basement which was odd. One evening we had picked up a pizza from a pizza place just a little way down from the hotel. We decided to eat it all together in the breakfast/bar area because other than sitting on the bed there wasn’t enough room for all of us to eat and there were tables to sit at. The bar wasn’t open the entire time we were there (and having a glass of wine after a long day of sightseeing would have been nice). We had paper plates, napkins and bottles of water the pizza place provided us. We were all sitting quietly eating (in a empty bar room) and a hotel employee got quite rude telling us we were not allowed to eat in there. I told him we would clean up after ourselves and we were almost finished and he told us to hurry up and left us to finish. The other problem I had was that I paid for both rooms. My daughter and I ended up in a very small room while my niece’s was nearly twice the size of mine. She felt quite bad about it and offered to change rooms but we had already unpacked. I’m not sure if we would stay here again. The location was good but the elevator and the size of my room was a issue as well as the rude employee.
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Response from IHGService, General Manager at Staybridge Suites Times Square - New York City
Responded Mar 28, 2020
Hello TravelingWeWillGo, We appreciate your taking the time to provide us your feedback and choosing our property to host your stay in New York. Here at the Staybridge Suites, we want all our guests to enjoy the best of home and hotel. Unfortunately, in your case, we were not able to deliver. I apologize for the service provided at the bar, the elevator not working and you found the room to be small for your convenience. Your observations have not fallen on deaf ears. Rest assured, Hotel management has taken notice of the observations you made during your stay and are determined to ensure that this does not occur again. Our Front desk teams and housekeeping teams have been provided a copy of your concerns. On the other hand, it's nice to know that you found the property to be convenient and accessible. As we continue to build a home-like environment with a special sense of community, your comments come highly valuable. I hope you will give us another chance to show you that your unsatisfactory stay was an exception. We hope to host you stay soon, should you consider us your hotel of choice once you visit the area. Hector P Case Manager IHGService
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Fab hotel fabulous staff big shout out to Jamie Denzel jhonel delilah jasmine cherise and all the staff behind the scenes. Great location a must stay for New York couldn't fault it. Breakfast included is a must. Thanks for a fabulous vacation xxx #didnt want to leave xxx
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Upon entering hotel, lady at front desk was dressed very unprofessional, when representing STAYBRIDGE SUITES some sort of business attire would have been nice. The hallway carpets were so filthy and stained, it also continued into our room. The room had a funky odor & drawers wouldn't close properl & had some sort of milky white streaks,GROSS!! The elevator took 25 minutes from the 15th floor, word to the wise if you need to get someplace quick, plan!! Only positive was that the bed was comfortable & I was checking out early.
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Response from IHGService, Guest Relations Manager at Staybridge Suites Times Square - New York City
Responded Mar 22, 2020
Hello michellepL8325JS, Thank you for taking time to share your experience with us. I am sorry to hear about the level of service you received and the condition of the property. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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We stayed at the Staybridge Times Square it close to all of the Times Square subway stops and an reasonable walk to Penn Station. The street faces one side of the Port Authority bus terminal which is a bit grimy. There is also some government agency on the street which attracts some questionable dudes but there are lots of hotels on the street so you feel safe. The rooms were fresh and clean although there were some black bits in the bat Lhasa tub which I chose not to think about. The elevators are small and under capacity for the number of guests. We chose a lower floor 6 so we could easily do the stairs up and down. They have a decent breakfast which changes some each day to keep it fresh. Monday - Wednesday they have free beer wine and food 5-7 If the price was right we would stay again.
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Response from IHGService, Guest Relations Manager at Staybridge Suites Times Square - New York City
Responded Mar 27, 2020
Dear Goriders99, Thank you for sharing your impressions of your recent stay with us. I am very happy that the location of our hotel, the cleanliness of our room and the quality of our breakfast met your expectations. I also take note regarding your comment about our elevators. Please be assured that I will share it with our hotel management for assessment. I apologize if this might have caused you inconvenience. Thank you once again for your feedback and we would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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PRICE RANGE
$150 - $408 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites times square - new york city hotel new york city
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District / Manhattan
NUMBER OF ROOMS
310
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Frequently Asked Questions about Staybridge Suites Times Square - New York City
Which popular attractions are close to Staybridge Suites Times Square - New York City?
Nearby attractions include Mission Escape Games (0.2 miles), Shop Gotham NYC Shopping Tours (0.2 miles), and Exit Escape Room (0.2 miles).
What are some of the property amenities at Staybridge Suites Times Square - New York City?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Staybridge Suites Times Square - New York City?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Times Square - New York City?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Staybridge Suites Times Square - New York City?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staybridge Suites Times Square - New York City?
Conveniently located restaurants include Obao, Liberty Bagels Midtown, and Los Tacos No. 1.
Are there opportunities to exercise at Staybridge Suites Times Square - New York City?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Staybridge Suites Times Square - New York City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Times Square - New York City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Times Square - New York City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Staybridge Suites Times Square - New York City?
The staff speaks multiple languages, including English and Spanish.