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Holiday Inn Express New York City-Wall Street

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Holiday Inn Express New York City-Wall Street
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434 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Willow Grove, Pennsylvania
Level Contributor
92 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is only a few blocks from the WTC memorial and very close to the river. My room was clean and comfortable even though on the small side. The staff was very friendly and eager to help in any way they could. Free hot breakfast every morning. The hotel does not have a parking lot but there is one... More 

Helpful?
Thank Jbeav
Budapest
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I was couple of times to NYC so I know how risky it is to choose a hotel, This was all you need here: quite new or refurbished building, new looking facilities, everything is clean, aircon is strong enough, bathroom looks good and clean, beds are comfortable, staff is great. The lady in the breakfast room extremely nice, front desk... More 

Helpful?
Thank mbalazs
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. My team and I are very happy to hear that the services provided to your met your expectations. We strive to provide a comfortable and happy stay to all our guest and I am glad we could be of service to you. We hope that you will come back... More 

Portsmouth, New Hampshire
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

When I am traveling in NYC, I look for four things and this property has them all: 1 - Cleanliness - it was spotless. 2 - Customer Service - they were friendly and accommodating. 3 - Functional - it had everything I needed and I was impressed with the usage of a small space! Suitcase rack, closet, ironing board, Keurig... More 

Helpful?
Thank MyBackPages
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your awesome review. It's so wonderful to hear that our hotel provided everything you needed for your stay and the service provided to you met your expectations. We hope to see you again soon. More 

Sliema, Malta
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked my stay at this hotel in March and cancelled it 4 days later. I received a cancellation confirmation e mail clearly stating that my booking was cancelled and that I would not be charged. I booked another hotel in Soho for the same dates so I still happened to be in New York. On my second day in... More 

Helpful?
Thank Sara V
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for providing us with your feedback. please accept our sincere apology for the issue you have experienced with our service. Our goal is to provide excellent service to all our guest and I am disappointed to hear that the service you received was not up to your standards. Please do contact us directly... More 

Pittsburgh, PA
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a business trip in late June of 2016. I prefer boutique properties but for various reasons, had to go with this. I was dreading the stay, but was pleasantly surprised. The positives are - short walk to the metro, financial district, ferry to governor park, pharmacies, restaurants and all the amenities you may expect from a downtown area. The... More 

Helpful?
Thank safaari
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for your feedback. We rely on our guest to let us know how we are doing and we truly appreciate you taking your time to provide us with your suggestions and things we can do better. I am very glad to hear that you had a good stay with us and our location... More 

Chicago, Illinois
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The Junior Suite was exactly as described on website. This is NYC and room are small but work well. The front desk staff just the best and the breakfast room lady was really helpful with many things. The hotel was very clean and in a great location walking distance to so much and the subway too. It is a for... More 

Helpful?
Thank devaney1330
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking time to review our hotel. It's wonderful to hear that you had a great stay with us. We derive great pleasure when our guest enjoys their stay with us. We hope to see you again soon. More 

Poughkeepsie, New York
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 22, 2016

We stayed one night over the weekend. The hotel is very close to the 9/11 memorial and south street seaport, close to the subway. I will say this hotel is very clean. The staff was always cleaning or painting something and they were very friendly. The only downside was the heating/cooling system in our room. It was very loud! The... More 

Helpful?
Thank jenny1971
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for taking your time to provide us with your feedback. I am very glad to hear that our hotel location was convenient for your stay. We rely on your feedback to help us improve our service. Rest assured, the issues mentioned above will be rectified. We hope to see you again soon. More 

Holland, Michigan
Level Contributor
104 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed June 9, 2016

I had the kids with me and wanted a place to stay that would not cost me an arm and a leg for 6 nights. Location was close to all subways, ferries and many activities to do. The front desk was very helpful and friendly and the breakfast area was always spotless, filled, good and the staff in there were... More 

Helpful?
2 Thank Jenrenv
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. My team and I are very happy to hear that the services provided to your met your expectations. We strive to provide a comfortable and happy stay to all our guest and I am glad we could be of service to you and your family. Thank you again for... More 

Portland, Oregon
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 8, 2016

We called the Holiday Inn toll free number and asked for any available reservations for the night of the 18th of May 2016 for 2 nights in the downtown area. The reservationist found the Wall street hotel and he went through several rates and then stated he found $383.00, triple AAA/AARP per night. He said rooms were going fast so... More 

Helpful?
2 Thank shoppermd50
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you so much for providing us with your feedback. I am very sorry to hear that you experienced some inconveniences during your booking process. Our goal is to make booking reservations as smooth and easy as possible for our guest. I we be sure to follow up and ensure that rates are communicated effectively to all... More 

Buffalo, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed June 5, 2016

The staff was completely amazing and gladly helped us finding things to do and provided excellent service Stephanie and Mima are extrodinary and very helpful they made my vacation great I can't wait to come back

Helpful?
Thank Jada N
Nballou S, Front Office Manager at Holiday Inn Express New York City-Wall Street, responded to this review

Dear Valued Guest, Thank you very much for your awesome feedback. Our goal is to consistently provide excellent service to all our guest and I am glad to hear that your recent stay meet your expectations. I am very pleased to hear that Mima and Stephanie ensured that you had a wonderful stay with us. I will be sure to... More 

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Staying in Financial District

Neighborhood Profile
Financial District
At the southernmost tip of Manhattan, the Financial District is where New York City began as a center of commerce. Today, the historic streets and beautiful setting are complemented by museums, countless skyscrapers, and the heart of the Financial District, home to Wall Street and the New York Stock Exchange. Catch the Staten Island Ferry for an unbeatable view of the skyline and Statue of Liberty, or sail to Ellis Island to learn about the vital immigrant history of the city.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Brand new in 2009, the Holiday Inn Express Downtown Manhattan is conveniently located on Water Street close to Wall Street. We are just a short distance from NY Stock Exchange, City Hall, Federal Reserve Bank, and World Trade Center. Lower Manhattan will keep you fully entertained by offering a variety of attractions including South Street Seaport, Battery Park, Little Italy, Chinatown, and walking distance from the South Ferry which connects to the Statue of Liberty and Ellis Island. We offer 112 luxuriously appointed guest rooms equipped with deluxe new bedding, Smart Bath Collection amenities, wired/wireless high-speed Internet access. This newly constructed hotel also features an exercise room, business center, and hot breakfast bar. We are confident that your stay with us will be a pleasant experience, so Stay Smart! ... more   less 

Additional Information about Holiday Inn Express New York City-Wall Street

Address: 126 Water Street, New York City, NY 10005
Location: United States > New York > New York City > Financial District , Manhattan
Price Range: $173 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express New York City-Wall Street 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Express New York City-Wall Street Hotel New York City
Hotel Style:
#68 Green Hotel in New York City
#236 Family Hotel in New York City
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