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Four Points by Sheraton Midtown - Times Square

Booking.com$125*
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Certificate of Excellence
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Four Points by Sheraton Midtown - Times Square
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2,116 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Midtown - Times Square
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Showing 1,662: English reviews
Queenstown, New Zealand
Reviewed October 1, 2013

Full disclosure: I always look for a Starwood hotel when I'm traveling, because I have status with the chain. The week I needed to be in NYC, my regular hotel was exorbitantly expensive so I chose this alternative. As an ex-New Yorker, I generally prefer not staying in the Time Square area, but I really had very little choice on...

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Helpful?
1Thank MiaBchGal
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for your detailed review. We are sorry not everything was up to par. I will work with my management team to address the areas of concern to make this better for both yourself and other future guests. Regards, Joseph

Los Angeles, California
Reviewed September 30, 2013

Just had a very good 5-night stay here. The room was small (typical NYC) but clean. Excellent midtown location although pedestrian traffic is quite heavy due to proximity to Port Authority. Customer service was outstanding - we encountered a few problems with key cards and transportation and they were all dealt with quickly and with good humor. They offer free...

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Helpful?
Thank IMA7588
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the fantastic 4 star review! We do appreciate you great comments. We are glad you enjoyed our daily lemonade and the free bottles of water. Safety and Security is something we take very seriously, therefore we have the key lock system in the elevator. We do look forward to having you back. UNGA tends to be the highest...

Vancouver
Reviewed September 29, 2013

We stayed here for one night mid September. Booked thru Priceline for a great deal. Reception was very accommodating and friendly. Given a room on 8th floor that was very well appointed. The elevator was right behind headboard and you could hear it but it was not horrible just noticeable. Since we were only there for one night we didn't...

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Helpful?
Thank Vickie_Bernie
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Music to our ears is to hear that a guest would definitely come back. We are happy that you found everything to your satisfaction and we look forward to having you back in the future. Regards, Joseph

Los Angeles, California
Reviewed September 29, 2013

Besides Manhattan Port Authority is just stone throw distance, hotel is located within easy walking distance to attractions like: Time Square, Grand Central Terminal, Macy's and Rockefeller Center. Great varieties of eateries are nearby for breakfast, lunch and dinner. Very helpful and courteous front desk staff; and daily bottled water is also another nice feature. Request a room facing the...

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Helpful?
Thank Ed C
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We excited that you got to experience some of the best parts of our location. Even more we are happy that you found our staff to be helpful and courteous. We look forward to having you back. Regards, Joseph

Washington, District of Columbia, United States
Reviewed September 27, 2013

Located conveniently off Broadway, but next to a parole office and across from the mammoth port authority building. Staff were exceptionally nice and helpful. Good food and drink freebies for hotel guests. Rooms are small, but comfortable. A good alternative to pricier Times Square options.

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Helpful?
1Thank Robert L
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the 4 star review. We are very happy that we exceeded your expectations and we look forward to having you back in the future. Regards, Joseph

Warwick, Rhode Island
Reviewed September 25, 2013 via mobile

We stayed here due to the proximity to Times Square while not in the chaos. Joseph, the GM, and his staff went above and beyond to ensure our stay was great. They made extra effort toward our kids. The view from our room was great. Just keep in mind that all NYC rooms tend to be small. Our room was...

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Helpful?
Thank RI02886
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We strive to give above and beyond service everyday, and I am so happy that you had such a great experience. We hope your kids will remember this trip as one of their favorites. We look forward to having you come back. Regards, Joseph

Bermuda
Reviewed September 20, 2013

The staff at this hotel are wonderful. They are very professional, friendly and effective. The rooms are clean beds are comfy but the rooms are very small. I guess this is the best you get when staying in NYC. No bang for your buck. I stayed in room 904 and my view was the dirty walls of Port Authority Station....

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Helpful?
1Thank Chamiel M
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

We appreciate you taking the time out to to review the hotel. We are happy that for the most part your stay was a good one. I would recommend on your next trip in to book one of our city view rooms, where you can get some great North and South views of the city. Regards, Joseph

San Francisco, California
Reviewed September 9, 2013

We stayed there in September 2013 and it was amazing, close to everything, good service, rooms are a decent size and the staff was very helpful. Make sure to check out Skybar next door, you can get in for free, no line up with your room key!

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Helpful?
1Thank KDSB789
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for the 5 star review!! Our location is pretty awesome and we are glad you got to enjoy it. We look forward to seeing you back. Regards, Joseph

Doha, Qatar
Reviewed September 6, 2013

Stayed in this hotel for 5 nights. First positives: Hotel is conveniently located closer toTimes Square. Infact, Times Square is just about 5 - 8 minutes walk. Metro station is about less than 5 minutes walk. Taxi are easily available. There is really red hot bar on the top of the terrace. For hotel guests there is easy access.. need...

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Helpful?
1Thank kamathrk
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for your review. We do apologize about he mishap with your requested room type. We were experiencing very high occupancy and these rooms tend to be the highest demand. I am glad that all was sorted out during your stay. On future stays, please do not hesitate to contact me directly so that I may personally look after your...

Mclean, VA
Reviewed September 4, 2013

The hotel is a narrow building (on W. 40th Street ) with very comfortable modern rooms, new bathrooms, great city views on higher floors and very friendly staff. Its location is the good and bad news because it is very close to all the midtown sights but it faces the Port Authority Bus Terminal which covers the entire block on...

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Helpful?
3Thank Fiennes
Jturano1, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for the 4 star review and the very detailed review. We are glad that you enjoyed the pretzels as we like to offer everyone a taste of New York. We look forward to having you back in the very near future. Regards, Joseph

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05/07/2017 05/08/2017
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 W 40th St, New York City, NY 10018-1404
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $222 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#33 Green Hotel in New York City
#176 Romantic Hotel in New York City
#177 Business Hotel in New York City
#192 Family Hotel in New York City
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Midtown - Times Square staff and other travelers.
39 questions
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Sydney, Australia
Ottawa, Canada
over a year ago
Herefordshire, United Kingdom

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Questions? Get answers from Four Points by Sheraton Midtown - Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a corner room with views of city, quiet also”
Mitreisen, 2 days ago | Read review
“Rooms facing the street are noisy”
22ssis, 4 days ago | Read review
“Best view is on floors above 6. We were given a room in 8 which was great.”
PedroJF, 1 week ago | Read review
“Higher floor would be quieter”
Barbi400, 2 weeks ago | Read review
“Bring ear plugs sirens all night long lol”
trunorth2015, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$125* /night
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