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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square
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1,875 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Midtown - Times Square
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Showing 1,481: English reviews
Twinsburg, Ohio
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 29, 2012

This is a great place to stay in the heart of NYC and Times Square. The biggest room I've ever had in Manhattan. CityView room had a huge window. Nice walk-in shower. Comfortable bed. Only thing missing is a mini-fridge. All the staff was attentive. I was able to check in at noon. Free internet service is a plus as... More 

Helpful?
1 Thank ED44087
Thomaskeane, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you to the reviewer for mentioning the benefits of staying at our property. Free internet, upgrade to city view rooms, comfortable bed, room size, and also discounted parking. I am also happy to hear you were able to check in early. For future reference if you do decide to stay with us again we do have a supple of... More 

Austin, Texas, United States
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 28, 2012 via mobile

Let me start by saying this location is great. It is a few blocks up from times square and has convenient access to the subway and the port authority station. Being between 8th and 9th the hotel seems to be on moderately quiet streets. I did not notice city noises. Our bad experience is entirely due to the handicap room.... More 

Helpful?
1 Thank Jenn S
Thomaskeane, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

I would first off like to thank the reviewer for taking the time to point our location and convenience to transportation. I also would like to apologize to the reviewer for their experience while staying in a handicap accessible room. These rooms are designed for accessibility in the bathrooms for guest who should need a roll in shower. I apologize... More 

Charlotte, North Carolina
Level Contributor
440 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 stars Reviewed October 28, 2012

I was pleasantly surprised by this hotel. The location is good - next to Port Authority and not too far from Grand Central Station. It's also quite close to Times Square, The room was comfortable, but not huge. I think by New York standards it was large! I was surprised to find a bathrobe in the closet. Internet was free... More 

Helpful?
Thank JD28204
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks for your kind words and for your feedback. We pride ourselves on our staff and service, and the value that we provide. Please come back again. Sincerely yours, Lee Berthelsen-leon General Manager More 

Montreal, Canada
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 26, 2012

The hotel itself was very nice. The room was fine althou a bit small but hey its new york . Everything was within walking distance which was great altjou the street the hotel is on was weird, its right across from the port authority and next door to a parole building and what looked like a drug den/ sex shop,... More 

Helpful?
Thank poohrose
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks to the reviewer from Montreal, I'm grateful for your feedback, and thankful for your business. I appreciate that you highlighted the quality of service and the clleanliness of the hotel. Please do come and see us again. More 

St. John's, Canada
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed October 26, 2012

Stayed 6 nights at this hotel. It is about a 10 minute walk to Times Sq and many theatres which made the location very convenient for us. The hotel is about 4 years old and we found it to be quite clean. The rooms are fairly small especially with two adult children staying with us. The rooms were cleaned well... More 

Helpful?
Thank BigBear50
Thomaskeane, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks to the Reviewer for taking the time to provide the feedback. Our rooms (for New York) are middle of the road size wise, but they are new (the whole building is only 3+ years open!). Like many buildings, our lower floors look out toward other buildings (although thankfully we don't have any of those "airshaft" rooms with no light.)... More 

Princeton, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed October 23, 2012

I recently stayed at the Four Points by Sheraton Midtown, Times Square. I have stayed there several times before and the quality and the condition of the hotel has declined substantially in the last 6 months. Our room was not clean, and our bathroom sink barely drained at all. It took at least 10 minutes for the water to go... More 

Helpful?
Thank Marlenelin
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

I want to apologize to the reviewer for the various problems that they experienced this stay, and I want to assure them that we are still the quality operation that has kept them as loyal guests up until now. In fact despite the failings on their last stay we have actually upgraded our restaurant service and menu, as well as... More 

Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 20, 2012

We found this hotel on Hotwire. I must say, it was great bang for our buck. The room was excellent: spacious and clean. The hotel itself is located very close to public transit (subway stop was a 5-minute walk). Getting around was very easy. We were rarely in our room. We visited Times Square, Staten Island, NBC studios (Late Night... More 

Helpful?
Thank christineisa17
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks to the reviewer! You really made the most of your time while visiting. Thanks for highlighting our location and how much you enjoyed your stay. Please come back and see us again. Best regards, Lee Berthelsen-Leon General Manager More 

Erie, PA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 20, 2012

Our second trip to NYC but our first stay at this hotel. Across from the bus terminal makes it an ideal location to get from and to the airport economically. My husband and I were very pleased with the friendly staff and clean updated rooms. There was no view to speak of on the Starwood preferred guest floor and the... More 

Helpful?
Thank Cher_Erie
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks to the reviewer We appreciate our Starwood Preferred Guests, so I'm glad that you enjoyed your time with us. Thanks also for recognizing the staff. They are especially chosen for their friendliness and service ability. Please come see us again! Sincerely Yours, Lee Berthelsen-Leon More 

Singapore, Singapore
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 19, 2012

We stayed here at the end of summer, mid September 2012. LOCATION + A few streets from the busy streets of Times Square, not a very busy area, kinda quiet at night. Good if you have a late night play/broadway planned. + Less than 5 min away from the subway and 24hours convenience store. + Less than 10 mins away... More 

Helpful?
Thank retroquix
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thanks to the reviewer for your kind words... Not sure but just want to clarify that we do change sheets daily . However we also have a green program where rooms are cleaned and made and if the guest elects to participate sheets may not be changed. This is completely at the guests discretion. Perhaps a room attendant made an... More 

Schenectady, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 18, 2012

We had a mixed experience staying at the Four Points Sheraton. We stayed there in July 2012. The room was small, but that's understandable in Manhattan. One problem I had was with storage. The armoire for clothes storage was located so close to the bed that we couldn't open it all the way. There was no shelves in the bathroom... More 

Helpful?
Thank NYCTraveler1113
lblfpts, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Thank you for taking the time to comment on us, and your experiences here. I want to apologize for the false fire alarm, that you experienced. As part of our normal procedures, there should always be a clear announcement any time that there is any type of alarm in order to let you know what is happenning. We do have... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 W 40th St, New York City, NY 10018-1404
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $189 - $473 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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