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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square
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1,917 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I am a Starwood platinum member and stayed at 3 Starwood hotels on this visit. This was my least favorite hotel. It's right by the port authority bus terminal which means it's a sketchy area and very smelly. I didn't feel safe at night. The staff were super friendly and accommodating! But the hotel is dated. The carpet was old... More 

Helpful?
1 Thank Nibbler77
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

- great hospitality! was offered a complimentary bottle of wine. there was also complimentary finger foods and drinks. - that same night they were hosting small businesses - pre-pacakged bags! - bell boys were very friendly and helpful - room was cozy

Helpful?
Thank Samantha S
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Although a little small our room was very clean and comfortable and fine for the time spent in a hotel room while in the heart of New York. The service at all levels was courteous and excellent - five star hotels could learn a great deal from the model of service provided. Particular notice to Ashley and Louis who could... More 

Helpful?
1 Thank Traveller201649
Aylesbury, United Kingdom
Level Contributor
189 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Conveniently located near Times Square this hotel is just what you'd expect from a Four Points. The staff were excellent throughout, from checkin to departure. My request for no feathers in the room was totally complied with, even down to checking it out at my arrival to make sure it had been done. Top marks, thanks! Wifi worked well, the... More 

Helpful?
Thank Mark B
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We spent 5 days at the hotel as a base for our sightseeing in NY. The hotel is centrally located only 2 blocks from Times Square. Room was clean and comfortable. We had a room on the 18th floor, this was surprisingly quiet given the location. Reception staff were very courteous & helpful. Nice little extra was free bottled water... More 

Helpful?
Thank Paul1300
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Paul1300, Thank you for this 5 star review!! I am glad that your stay was so enjoyable and that you found the location to be so ideal. The staff's goal is to ensure that all our guests are happy and I am glad that they were able to make that happen for you. As for the construction in the area,... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Nice motel.....right off Time Square....1 block from subway connecting station! Louie, one of the bell boys, was AMAZING! He made things happen! Got things done! Added special touches and literally spoiled us! When we complimented him he responded, "This is my job and I love it!" Told the manager, "he needs a raise!"

Helpful?
Thank gmatwins
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Gmatwins, Wow such an amazing review!! Thank you for recognizing Louis. He is a gem at the Four Points Hotel. We appreciate your comments and look forward your next stay with us. More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My brother and I were visiting the city for the week and we are so happy we decided to stay at the Four Points Hotel. We enjoyed our stay and felt so welcomed. I would definitely recommend the hotel, you'll meet Cyn who is a superstar in customer service and Rahman at the restaurant who is genuinely helping the guest.... More 

Helpful?
Thank Youssouf M
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Youssouf M, This is an awesome review!! I am happy that you had such an great stay with us. I will be sure to share your review with Cyn, Rahman, and the rest of our staff. More 

New Hope, Pennsylvania
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

JUST A FEW BLOCKS, from Time SQ. Newish, clean,friendly staff...reasonable....next to Port Ath bus term.....Easy when we travel in from PA.....Low points required, as a Starwood CC holder, best deal for free nights in New York City......

Helpful?
Thank myasner
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Myasner, Great review! Thank you for your starwood loyalty and for your great comments. We look forward to having you stay with us again. More 

Rochelle Park, New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just stayed at Sheraton for an overnight visit to NYC. The staff were amazing. The room was very clean and the bed was comfortable. Will definitely stay here again. Valet service was great. Conveniently located in the Times Square area. Lots of good restaurants near by. Don't let other reviews of the Sheraton sway you away.

Helpful?
Thank gmjwfoodho
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Gmjwfoodho, Great feedback! We are looking forward to your next stay in NYC. More 

Snohomish, Washington
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We were greeted with a smile right away on our arrival by Cyn a front desk person. She was very sweet and always had a friendly hello for us! The room was tight for 4 people (our problem-not anything to reflect poorly on the hotel) bathroom was small but the shower was incredible. place was clean, odd lay out. nice... More 

Helpful?
Thank kimmer2001
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kimmer2001, Thank you for your comments! I am sorry to hear that you had a bad experience in the restaurant and I will make sure that this is communicated with the management team to ensure that this does not reoccur. I am glad that you enjoyed the rest of your experience and I will be sure to share this review... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 W 40th St, New York City, NY 10018-1404
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $203 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Four Points By Sheraton Midtown - Times Square Hotel New York City
4 Points By Sheraton Midtown - Times Square
Four Points Midtown
Four Points New York City
Hotel Style:
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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