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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square
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1,819 Reviews from our TripAdvisor Community

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Showing 1,443: English reviews
Level Contributor
116 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is a reasonably priced option in a very good location. The rooms are small (as expected, it's NYC...) but modern & clean. I was offered an upgrade online that was not available when I checked in (small minus there). The staff was friendly. Only negative: the rest rooms by the lobby definitely needed cleaning. One was not even useable.... More 

Helpful?
1 Thank Ivangela
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This was my first time in New York. The hotel room was fairly small which I have been told is typical for New York. The customer service though was absolutely amazing. The staff were all very attentive and really prioritised the guests. I also loved the complementary cupcakes, and dinner on Wednesday nights.

Helpful?
1 Thank sydney_girl_001
Ron B, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Was so glad to learn that you enjoyed your stay with us. Hope that you will come back and visit when you come back to our city. More 

Glasgow, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I would describe the hotel as modern Premier Inn. Nothing too fancy but clean and well enough equipped for a short stay. The location is ideal for midtown activities and the staff were all very welcoming. Would have no issue staying here again in the future.

Helpful?
1 Thank ab24_5qh
Ron B, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Would like to thank you for taking the time in filling out a survey for our hotel. We are truly blessed with a great location. Centrally located to all major shops, great restaurants, public transportation and many other great locations. Hope to see you back soon. More 

Glen Burnie, Maryland, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Four Points by Sheraton when we visited New York for my daughter's birthday. The staff were very helpful and really nice. Our room was comfortable and clean. I loved the location. We were fairly close to everything and there was plenty to see and do. We were only there for two nights which is not enough... More 

Helpful?
1 Thank Diane D
Ron B, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Wow! What a great review. Thank you so very much. Glad you had a great stay with us. More 

Clinton, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Great experience. The staff was very friendly/professional/accommodating. We got in early (11:30am) and they helped us check in early even though check in wasn't until 3pm. They would have let us store our bags otherwise. Gave us a great recommendation for a Latin restaurant in Hells Kitchen which we loved. We were close to a lot of attractions which we... More 

Helpful?
Thank nel_e_nel
Ron B, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

I would like to thank you for your wonderful review of our hotel. The staff take great pleasure in all that they do and it shows based on the great comments that we get. Thanks for staying with us and look forward to your next visit. We are doing full renovation of the guest rooms and corridors in the first... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay for 8 nights and the Wednesday evening complimentary dinners were great, prepared by chef Alex! Rooms & Bathrooms were fine and the following staff were especially fantastic - Camile, Ashley, Cyn, Ruth, Casey & Alex! The staff always made every effort to accommodate our questions and requests as best they could. They were also always willing... More 

Helpful?
Thank DJ2305
Ron B, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

This was a wonderful review and i would like to thank you for taking the time in publishing it. It has already been shared with all of the staff and with those mentioned in it. More 

Midlothian, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I booked this hotel through Orbitz using the nonrefundable rate. This was a great deal. I called ahead to see if we could store our luggage while exploring the city as we would be arriving before the 3:00pm check in. Staff were very nice and stated that it was no problem To just drop it off when we got in... More 

Helpful?
Thank Amyjo01
Ron B, General Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

I would like to thank you for staying with us and for taking the time in filling out this survey. Was so pleased to learn that you had a comfortable stay with us. Hope to be able to greet you back in the very near future. More 

Bensalem, Pennsylvania
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few nights recently for work and leisure. The room was quite nice with a good view of the Empire State. Staff was friendly. The hotel is busy however that is expected from the location. If you are able to lock down a higher floor the noise factor is nonexistent. The one downside was the lack of... More 

Helpful?
Thank sejspat
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello sejspat, Thank you for leaving us feedback we appreciate the time taken to leave a review. We hope to see you next time when you are NYC! Cheers More 

Brooklyn, New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Chef Alex in the restaurant is one of the most hospitable New Yorkers you could hope to meet! Enthusiastically friendly and cares that you walk away feeling happily fed. Bravo, Chef Alex! The hotel is perfectly situated in Times Square - just off the main drags so you don't feel so crushed when you walk out the door. Across the... More 

Helpful?
Thank DJDBrooklyn
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hi DJDBrooklyn, Chef Alex is our little gem here at the Four Points Times Square. we are happy to hear you had a great time at the hotel. Cheers More 

Haifa, Israel
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is 5 blocks from Times square. The hotel is very good, the rooms a little small and the queen beds are sure not queen beds (they are smaller, not good for two big persons). The room is clean and the service is very good. There is a laundromat one block away (on 9th Ave and 39th St) I'll... More 

Helpful?
Thank adrianro10
Michelle C, Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Hello adrianro10, We appreciate your great comments and we are delighted to hear you had a great stay! Cheers More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 West 40th Street, New York City, NY 10018
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $209 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
4 Points By Sheraton Midtown - Times Square
Four Points By Sheraton Midtown - Times Square Hotel New York City
Four Points Midtown
Four Points New York City
Hotel Style:
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#194 Family Hotel in New York City
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