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Four Points by Sheraton Midtown - Times Square

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Four Points by Sheraton Midtown - Times Square
Four Points by Sheraton Midtown - Times Square
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1,907 Reviews from our TripAdvisor Community

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Showing 1,504: English reviews
Rochelle Park, New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just stayed at Sheraton for an overnight visit to NYC. The staff were amazing. The room was very clean and the bed was comfortable. Will definitely stay here again. Valet service was great. Conveniently located in the Times Square area. Lots of good restaurants near by. Don't let other reviews of the Sheraton sway you away.

Helpful?
Thank gmjwfoodho
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Gmjwfoodho, Great feedback! We are looking forward to your next stay in NYC. More 

Snohomish, Washington
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were greeted with a smile right away on our arrival by Cyn a front desk person. She was very sweet and always had a friendly hello for us! The room was tight for 4 people (our problem-not anything to reflect poorly on the hotel) bathroom was small but the shower was incredible. place was clean, odd lay out. nice... More 

Helpful?
Thank kimmer2001
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Kimmer2001, Thank you for your comments! I am sorry to hear that you had a bad experience in the restaurant and I will make sure that this is communicated with the management team to ensure that this does not reoccur. I am glad that you enjoyed the rest of your experience and I will be sure to share this review... More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

From checkin to check out the customer service exceeded our expectations. We SPG Gold members and this was the first place in NYC where we felt we were treated as such. Even when we were leaving an employee who happened to be on our floor helped us with our luggage and got us to the lobby quickly. Definitely check this... More 

Helpful?
Thank McCormack1112
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

McCormack1112, Such A Great Review!!!! Thank you for your SPG loyalty and for staying with us. Our staff's first priority is to make sure our guests are 100% satisfied and I am happy to hear that they all made your stay so great. We hope to see you again More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Just returned from a four day trip in NYC. The Four Points Midtown was a wonderful staging base from which we mounted our daily excursions. Room was typical hotel fare, but notably clean and tidy. We experienced wonderful breakfast service by Rahman and his companions each day. Some have noted that the hotel was located in the greatest spot (tucked... More 

Helpful?
Thank Ed D
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Ed D, I am glad you enjoyed your stay with us and that you found the Four Points Times Square's location to be perfect for your visit to NYC! We hope to have you stay with us again on your next trip to the city. More 

Gilroy, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Anticipating a Saturday to Saturday cruise from NYC, we decided to spend 3 days prior to the cruise exploring the City. Our hotel was perfectly located to Times Square, other city attractions and Gray Line Tour stops for the Hop On -Hop Off 48 hour package we purchased. Staff was welcoming, cordial and helpful. The lobby was small and our... More 

Helpful?
Thank vickicampy
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Vickicampy, Great Review!!!! We hope to see you again More 

Chelmsford, United Kingdom
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a decent little hotel in the center of New York, rooms are about average size for New York and are pleasant enough - the air conditioning was very noisy in our room. 5 Minute walk to Time Square, so this is very central. There is quiet a large night club next door so be prepared for queues outside... More 

Helpful?
Thank Dan209
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Dan209, Thank you for taking the time to leave us a review!! We hope to have you stay with us again. More 

Inverness, United Kingdom
Level Contributor
258 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is convenient for the subway and within walking distance of several of New York's attractions. It is however located in a rather quiet and grubby street at the back of the bus station. Room was was small but clean, There is a restaurant in the hotel but it seems all guests usually eat away from the hotel. There... More 

Helpful?
Thank RoverP
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

RoverP, We appreciate your feedback! More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed with a friend for 5 nights. Clean rooms and very polite staff. The neighbourhood is lively and just around the corner you get to Times Square and Broadway. The bbq offered by the hotel on Wednesday was very good and because of the extreme heat the complimentary water came in good use. Overall a very good stay, would recommend... More 

Helpful?
Thank Margrét I
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Margrét I, Thank you for your fantastic review! More 

United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great time here, perfect location, reasonable price, although the rooms were small we didn't mind as it was just down the road from Times Square. Staff were extremely helpful. We also had free access to the roof top bar next door and first drinks were free. Views were amazing alongside the music. Overall great experience, the hotel... More 

Helpful?
Thank LadyAboutTown88
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

LadyAboutTown88, I am glad that you enjoyed your holiday staying with us at the Four Points Times Square. We hope to see you again on your next visit to NYC! More 

Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 4 nights with my two teenagers, our room had two double beds and they were big enough for me to share comfortably with my daughter. The room was cleaned everyday, the air con was great, we left our luggage in early, at 11am and they told us to come back to check in at 3pm. We... More 

Helpful?
Thank Janeymac53
Sarah J, Front Office Manager at Four Points by Sheraton Midtown - Times Square, responded to this review

Janeymac53, Thank you for your review! I would like to apologize for your check in experience. We appreciate that you took the time to leave us your comments. We hope you give us a chance again next time you are in NYC! More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Four Points by Sheraton Midtown - Times Square hotel is in the heart of Manhattan near the Broadway Theater District, Port Authority, Hell's Kitchen, Central Park. We offer free wifi, a Starbuck's Grab and Go with pastires in the morning, the Gotham Bistro, Lobby Bar, Room Service, Fitness Center and our staff is ready to make your stay memorable. ... more   less 

Additional Information about Four Points by Sheraton Midtown - Times Square

Address: 326 W 40th St, New York City, NY 10018-1404
Location: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Price Range: $203 - $514 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Midtown - Times Square 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Four Points By Sheraton Midtown - Times Square Hotel New York City
4 Points By Sheraton Midtown - Times Square
Four Points Midtown
Four Points New York City
Hotel Style:
#177 Romantic Hotel in New York City
#178 Business Hotel in New York City
#193 Family Hotel in New York City
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