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W New York Downtown

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Guests1 room, 2 adults, 0 children
Traveler (570)
Room & Suite (310)
Videos (4)

About

#330 of 498 hotels in New York City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
W New York - Downtown is where NYC's Financial District power action is, rubbing shoulders with the Statue of Liberty, NYSE and Brookfield Place. Power wheel and deal at our sleek and chic hotel Living Room Bar & Terrace with stunning unobstructed north-facing views of 1 World Trade Center. With 217 rooms and 58 floors, explore the signature W bed, innovative technology, fantastic in-room entertainment and more from our downtown New York City hotel, as Whatever/Whenever(R) makes all big city dreams come true.
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Property amenities
Fitness Center with Gym / Workout Room
Bar/Lounge
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Modern
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
235Restaurantswithin 0.3 miles
49Attractionswithin 0.3 miles
1,332Reviews
18Q+A
100Room tips
Traveler rating
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Popular mentions
What makes this hotel great is the location, as it is literally a block from the World Trade Center. They views are currently unobstructed, and your views are truly amazing, however; it looks like a high rise is going up right across the street, which is going to take away how special this hotel is. The rooms were bright, and had spectacular views. The location is great, and is walking distance to all things downtown, including the Oculus, Wall Street, 9/11 Museum, etc. I typically am in NY for business, and stay in midtown, so it was truly a treat to stay here, as I got to see NY from a new perspective!
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Response from TeamMarriott, Manager at W New York Downtown
Responded 1 week ago
Hello Sondra W, Thank you for the outstanding review of W New York - Downtown and for recommending us to future guests. We are glad you loved our upbeat location and that you enjoyed the energizing views from our hotel. Stop by again soon, we can't wait to welcome you back. Thank you, Helen Amponsah Director of Welcome Office
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The W Downtown in New York is meant to be a new, swanky W hotel. Get this, the lobby isn't even on the ground floor. It's on level five! Boom. How cool is that? Not. Not cool at all. It's weird and awkward when you have bags. And that's where the fun stops. The W Downtown is a fake-out. It's nice from afar, but far from nice. I stayed on the 14th floor and walked into to scuff marks on my room door, at eye-level which was weird. The hotel room itself was going for "cool" but pealing paint, a towel holder falling out of the wall and some weird bits of tape near my bed falling off made the room look like it was made by teenagers doing odd jobs on summer break. Location wise, it's solid. The bar on level five is OK but the fancy pictures make it look better than what it is. But really, it's the shoddy workmanship in the room that put this in "do not recommend" bucket for me. Save your dollars on this pretend four star room and go somewhere else where they don't water-down your stay with fake hipster coolness masquerading as swank when the room has weird scuff marks on the door.
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Response from TeamMarriott, Manager at W New York Downtown
Responded 3 weeks ago
Hello Dowsioni, Thank you for your review and please accept our apologies for any styling mishaps that occurred in your room during your stay. We crave to create a scene full of energy and spark; regretfully, we failed in giving you this experience. These issues will be brought to the attention of our Style Department because it is vital to maintain a fresh environment for our guests. We thank you for taking the time to leave these details, and we hope to see you again. Thank you, Helen Amponsah Director of Welcome Office
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No restaurant due to renovation. No room Service either. Small room which I get for NYC but also pretty grubby. Platinum for life gets a low floor and next to The elevator. Stains on the bathroom wall. Don’t stay here.
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Response from TeamMarriott, Manager at W New York Downtown
Responded 3 weeks ago
Hello Lmaatlanta, First and foremost, thank you for your loyalty as a valued Platinum Marriott Bonvoy member and for taking the time to share your experience with us. We regret that we did not meet your expectations and we are sorry for the complications you had with your provided guestroom. We have an obsessive commitment to great service and comfy accommodations, and we will use your feedback to improve our guest experience going forward. We would love a redo and wish you all the best with your travels. Thank you, Helen Amponsah Director of Welcome Office
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Really nice hotel located just a block away from the Oculus and Eataly downtown. Rooms are new, clean, large and comfortable. My only suggestion is to replace the existing black out curtains by real ones. The existing ones don't cover the light and the room is all illuminated by the sun at 5:00 am!!!
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Response from TeamMarriott, Manager at W New York Downtown
Responded 5 weeks ago
Hello PJRibadeneira, Thank you for evaluating your stay at W New York - Downtown. We live for making our guests feel at home, so we are delighted to know how happy you were with our location and spacious accommodations. We also appreciate your valuable suggestions about the curtains and have taken a note of it. We would love to have you back anytime, and we thank you again for choosing us. Thank you, Helen Amponsah, Director of Welcome Office
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Not only was this hotel extremely clean, very modern, very quiet, and super comfortable, but I found the staff extremely helpful for all my needs. This is one of the nicest stays that I've had in a New York hotel in this price range. The fact that they don't have a restaurant on site shouldn't make a difference to anyone, the area is chock-full of a huge variety of places to eat. It ia well-situated for anyone wanting to visit the World Trade Center Museum and and site, and there's so much more. I highly recommend it.
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Response from TeamMarriott, Manager at W New York Downtown
Responded May 19, 2019
Hello yoginiliz, We are thrilled with your fantastic review and we thank you for sharing the energizing experience you had at the W New York - Downtown. We love offering our guests timeless hospitality, stellar city style, full of New York City energy, with access to the best of downtown Manhattan. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit. Thank you, Helen Amponsah, Director of Welcome Office
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PRICE RANGE
$225 - $1,134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
w new york - downtown hotel new york city
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown)Financial District
NUMBER OF ROOMS
217
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