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About
#265 of 529 hotels in New York City
Location
4.6
Cleanliness
4.4
Service
3.9
Value
4.1
Moxy NYC Downtown, located in the heart of the financial district of lower Manhattan, a hotel that breaks the rules by design - a basketball court, arcade, co-working Recreation space and cocktails for days. Moxy NYC Downtown is an excellent choice for travelers visiting NYC, offering a luxury environment alongside many helpful amenities designed to enhance your stay. Its 298 guest rooms, custom designed with natural light, upgraded finishes and playful attention to detail lend itself to the demands of today’s every day traveler.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Aerobics
Books, DVDs, music for children
Children's television networks
Parking
Wifi
Yoga classes
Yoga room
Fitness classes
Personal trainer
Restaurant
Breakfast available
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Evening entertainment
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Conference facilities
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Bathrobes
Safe
Telephone
VIP room facilities
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Trendy
Languages Spoken
Spanish
Location
100Great for walkers
Grade: 100 out of 100
321Restaurantswithin 0.3 miles
92Attractionswithin 0.3 miles
Contact
26 Ann St, New York City, NY 10038-2411
Getting there
Fulton StNew York City Subway1 min
Fulton StNew York City Subway2 min
Rental CarsSee rental cars from $39/day
Nearby restaurants
Pisillo Italian Panini
1,006 reviews1 minItalian
Kuu Ramen
223 reviews2 minJapanese
Manhatta
354 reviews4 minAmerican
Kesté Pizza & Vino
1,171 reviews4 minItalian
See all nearby restaurantsNearby attractions
The National 9/11 Memorial & Museum
96,417 reviews6 minHistoric Sites
World Trade Center's Liberty Park
2,985 reviews4 minParks
World Trade Center Memorial Foundation
1,351 reviews6 minHistoric Sites
World Trade Center Station (PATH)
1,291 reviews5 minArchitectural Buildings
See all nearby attractions355Reviews29Q+A43Room tips
Reviews
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My husband booked Moxy Downtown for our New York trip and Moxy did not disappoint! The front desk team was so accommodating and attentive; they made our stay feel VIP! not to mention the amenities! Indoor Basketball court, laid back bar with tasty bites was a really nice touch. Most importantly , we were celebrating our anniversary , so the staff so graciously decorated our bed with rose petals before our arrival and gave us drink tokens to enjoy for our stay. I wasn't expecting a hotel in nyc to offer so much at a pretty reasonable rate. above and beyond! I'll def be booking Moxy again!
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 1 week ago
Dear S5828BJrebeccal, Thank you for staying with us and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. It is great to know that our unique hotel, attentive service, modern amenities, well-designed spaces, and convenient location made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to our thoughtful crew. We appreciate you making us a part of your Anniversary celebration, and we hope you and your husband will revisit us soon the next time you both are in the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moved to the Moxy after a terrible stay at La Quinta by Central Park. The staff here were helpful, professional and friendly. The hotel is clean and modern. The room was also warm (not at the previous one), and had everything you needed for a short stay. I would definitely stay here again.
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Date of stay: March 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded 2 weeks ago
Dear Trixabell, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We love to hear that you rested well in our comfortable accommodations and that our amenities were perfect for your needs. It was a pleasure having you as our guest, and we look forward to welcoming you back soon for another outstanding stay at Moxy NYC Downtown. Best Regards, Demetrius Hodge, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Moxy Downtown is a great location. Bagels, pizza, shopping, and the subway are all literally steps from the front door. We had two young children and they loved the basketball court!! What a welcome reprieve in winter! There were other games in the room too, and skeeball in the lounge, but the best part was that the staff all made us feel like we were at home. I can't recommend this place enough. I look forward to returning. Many thanks to the entire team who made us feel so welcome!
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Date of stay: February 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Feb 22, 2023
Dear Ellie G, Thank you for the generous review of your recent stay at the Moxy NYC Downtown. We are pleased to know how much you enjoyed our convenient location, amazing amenities, and friendly service. We will enjoy passing along your kind compliments to our crew. It was a pleasure having you and your family as our guests, and we look forward to welcoming you all back to the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister and I took a quick trip to NYC this weekend, and we stayed at the Moxy Downtown. This hotel is right in the heart of Lower Manhattan, with views of One World Trade Center a block away. The Fulton Street subway station is within 2 blocks, and Joe's Pizza is a late-night must! Starting with our check-in, throughout our stay, and at check-out, all of the staff were very friendly and helpful. Winnie at the front desk was awesome! The bar on the 3rd floor has a fun atmosphere and great music. We will definitely be back someday!
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Date of stay: February 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Feb 20, 2023
Dear Seaside614483, Thank you for your gracious review of Moxy NYC Downtown. We are delighted to know you enjoyed your time at our bar and that our location was ideal for your plans. There is much to see and do in our exciting city, and we love knowing our guests are so close to many great attractions. It is also gratifying to read your kind remarks about our accommodating crew, and we will certainly share your generous compliments with them, especially Winnie. We appreciate your business and look forward to hosting you and your sister again for another seamless stay. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelingcoconuts wrote a review Jan 2023
Love the moxy!! The staff is fabulous - they make Moxy the moxy! The location is great, safe and plenty in walking distance. The lobby area with bar , games and basketball court is very unique. The rooms are small but it is NYC! All nyc rooms are small. Some of the other negative reviews make no sense. Moxy is a unique hotel brand , if you want four seasons vibes and service then pay to stay there. Moxy is definitely different but it’s crisp , clean & have amazing people working who are truly hospitality gems- that’s all that matters to me and my experience! Don’t sleep on Moxy Downtown.
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Date of stay: January 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Jan 22, 2023
Dear brittanytK4385TN, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service we provided far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We are also pleased you found our terrific location to be perfect for your plans for visiting our great city. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Avoid this hotel if you are not a backpacker/tourist. Hotel is a disaster for the business traveler. No desk in the room. Ridiculous lobby area -starts playing loud lounge music from 6.30 AM onwards.
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Date of stay: January 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Jan 18, 2023
Dear avS582WL, Thank you very much for choosing us and offering your feedback. We truly apologize for not meeting your expectations and for the noise issues you experienced during your stay. We know we are not your traditional hotel experience, but we strive to provide everything you need for a great stay. We are grateful for the feedback regarding the areas we could work on and the things you would change. We hope to have another opportunity to show you our commitment to exceptional experiences, and we wish you all the best with your travels. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a youth hostel desguised as a hotel with Marriott prices. It is unbievable how can Marriott ofer such low quality: staff totally unprepared and amateur, from frontdesk to management. Hotel full of kids drinking (and they help and support the idea of a permanent party). We ended In the street one night because the fire alarm went on: someone must have been smoking In the room; reading more reviews we’ve discovered is a common thing to happen. Another day, only one of the three elevators was working In a 29 floor building. Problems with our reservation happened 3 days In a row with the same argument for it: there was a mishunderstanding… Moxy NYC downtown is clearly a tourist trap. Marriott should be ashamed of this low quality and service under their brand. Avoid.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Avoid Staying at this hotel; don’t be fooled by the hipster look. The scenario was designed to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Jan 3, 2023
Dear Gonçalo F, Thank you for taking the time to post your review. We want every guest to have a seamless experience and receive friendly and warm service throughout their stay with us; therefore, we are very sorry we let you down and for the inconveniences you endured. We have shared your feedback with our crew, and we take each comment seriously. We are grateful for your patience and hope you will give us another chance to make a favorable impression. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to start….so many issues….. Rooms are really small…. Very small… Ac noisy …..come on we are in 2020 and you have noisy AC in rooms No water pressure or hot water No front desk to check in or to talk to someone Not worth the price we pay No parking
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Dec 29, 2022
Dear quetraveller, Thank you for your honest review. We appreciate you taking the time to evaluate your stay, and we are truly sorry we did not meet your expectations and that you were disappointed with certain aspects of our hotel. We are committed to providing a memorable stay with the best accommodations and service. Therefore, we will use your comments to improve our guest experience, and we hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Special thanks Alysse, Steven & Mgr Brittany - reservations screwed up our rate but the hotel honored it. Everyone we encountered was welcoming and gracious. Standard NYC room - decor is quite different but enjoyed it. Kids enjoyed the basketball court and games in restaurant. Close proximity to great places to eat and easy access to train. Would stay again.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Dec 29, 2022
Dear THW51, Thank you for staying with us and for the terrific review. We enjoyed having you as our guest at Moxy NYC Downtown. It is great to know that our convenient location, stunning decor, amazing amenities, and incredible Crew made your stay even more memorable. Making our guests feel at home is what we love to do, and we will pass along your generous compliments to Alysse, Steven & Brittany. We look forward to welcoming you back soon the next time you are in the area. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, just can’t recommend this hotel, especially at the prices they charge. Hotel basically told me they don’t participate in mobile check in. Guess what, Marriott mandated all hotels be ready to accept mobile check in by June 2021. They’re 18+ months behind that, and refused to honor it. They also didn’t offer the relevant Platinum / Titanium benefit choices. After pressing it, they did offer me the benefit guarantee and said they would align on offering that in the future, so I guess that will remain to be seen. Just not impressed at all. And ESPECIALLY at the prices they want. Stay at the Marriott Downtown if you want a good Marriott brand hotel in the area.
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Date of stay: December 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Moxy NYC Downtown
Responded Dec 28, 2022
Dear joeypore, First and foremost, thank you for your loyalty. We appreciate you taking the time to evaluate your stay, and we are sorry we did not meet your expectations. We are committed to providing the best stay as well as accommodations and service. Therefore, we will share your comments with our Crew as we continually strive to improve our guest experience and provide complete guest satisfaction. We hope you will consider a future visit to experience the level of stay and hospitality we are typically known for extending to each and every guest. Best Regards, Demetrius Hodge General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$238 - $410 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityDowntown Manhattan (Downtown) / Financial District
NUMBER OF ROOMS
298
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Frequently Asked Questions about Moxy NYC Downtown
Which popular attractions are close to Moxy NYC Downtown?
Nearby attractions include The National 9/11 Memorial & Museum (0.3 miles), World Trade Center's Liberty Park (0.2 miles), and World Trade Center Memorial Foundation (0.3 miles).
What are some of the property amenities at Moxy NYC Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Moxy NYC Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Moxy NYC Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Moxy NYC Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Moxy NYC Downtown?
Conveniently located restaurants include Pisillo Italian Panini, Kuu Ramen, and Manhatta.
Are there opportunities to exercise at Moxy NYC Downtown?
Yes, guests have access to a fitness center, fitness classes, and yoga classes during their stay.
Is Moxy NYC Downtown located near the city center?
Yes, it is 0.2 miles away from the center of New York City.
Are any cleaning services offered at Moxy NYC Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Moxy NYC Downtown offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Moxy NYC Downtown?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (0.3 miles), World Trade Center Memorial Foundation (0.3 miles), and Hamilton Park (4.1 miles).