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The Hilton Club - New York

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1335 Avenue of the Americas, 36th, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
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497 Reviews from our TripAdvisor Community

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Showing 469: English reviews
New Orleans, Louisiana
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I just checked out of the hilton club in NYC. I've stayed in the hotel but this was my first time at the hilton club. The hilton hotel midtown is massive so the separate checkin for the hilton club was very nice. Staff extremely professional and helpful. I stayed on the renovated 36th floor which was spacious, clean and comfortable.... More 

Helpful?
Thank NOLA1924
New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hilton service, perfect location, near Central Park, the Theater area, Rock Center, and Times Square. Far enough away from the congestion of those areas but within walking distance. Top rate rooms, service, and amenities.

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank D5428PDwilliamf
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We attended a conference which was held in the hotel, so it was convenient, although a bit expensive. We also stayed in the Club to have access to the club lounge for speedy breakfasts and somewhere to have coffee/drinks during the day. However the rules have changed and bookings after the 1st of June will not give you access to... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
2 Thank nataliaalbertovnaa
Columbia, South Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We own a time share here! The best investment I ever made! The suites are large and the morning breakfast is great as well as evening happy hour! The ability to get refreshments as often as you like is a big money saver in the big city!

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank roccodog
hiltongrandvacations, General Manager at The Hilton Club - New York, responded to this review

I am so pleased to read such wonderful compliments about our hotel, rooms and lounge. I certainly look forward to your next visit! Warm Regards, Laurie Del Sole General Manager More 

New York, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Great location but certainly overpriced. Staff not very helpful. Had to pay $3.50 per bag to store luggage. Nickel and dime you for every thing. No lounge access even if you've paid $700 to stay. They are better values in NYC. Would not recommend.

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Gerard D
hiltongrandvacations, General Manager at The Hilton Club - New York, responded to this review

Thank you for taking the time to share your feedback with us. I value your opinion and welcome your comments and concerns. I regret, however, the fact that your experience with us was unpleasant due to the lack of customer service received from the staff, the charge for luggage storage and not being able to access the owner’s lounge. I... More 

Jacksonville, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel location was great. The staff was friendly, professional, and accommodating. Location was good. The hotel restaurant could have had a few more options and variety (for the nights we chose to eat there) but aside from that it was a great stay for the family and me.

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank star478
Brooklyn, New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've been a member at the Hilton Club for well over 10 years. Have upgraded twice after my initial purchase & have recently upgraded again to the new Hilton Residence. Very much looking forward to this upgrade!

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Suzanne M
hiltongrandvacations, General Manager at The Hilton Club - New York, responded to this review

Thank you for taking the time to write this review. We would like to thank you for your loyalty as well. Congratulations on your recent upgrade. Laurie Del Sole General Manager More 

North Huntingdon, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

First time using our new ownership and our 2 bedroom on the 38th floor (Hilton Club New York) was horrific. Large blood stain on the chair in the master, 2nd bedroom shower didn't work, handle on cabinet in family room bar area hanging off. So disappointed. Certainly not the quality we were promised.

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank momof2ladies
hiltongrandvacations, General Manager at The Hilton Club - New York, responded to this review

Thank you for taking the time to share your feedback with us. We are deeply sorry you encountered these issues during your recent stay. Our goal is to always uphold the highest standards not only in the cleanliness of our rooms but also in all areas of our operation to ensure total guest satisfaction. We are sorry you had this... More 

Houston
1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed in the Hilton Club a few times while visiting NYC. All of the previous visits, anyone staying in the Hilton Club has access to the lounge on the 37th floor. After check-in, we were informed that access to the club is only for the time share residents and diamond club members. No reason in paying the extra money for... More 

Helpful?
Thank agnesacy1
hiltongrandvacations, General Manager at The Hilton Club - New York, responded to this review

Thank you for sharing your feedback with us. We regret the fact that access to our lounge is now only for members who own here at our property. We are sorry if the information was not conveyed accurately. We thank you for your comments and regret any inconvenience. Laurie Del Sole General Manager More 

White Plains, New York
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hilton has a fabulous location at 6th Ave between 53rd & 54th streets. You are in easy walking distance to most of the major attractions. One of the best locations in the city. The Hilton Club Rooms are on floors 36-38. So ready maybe all rooms recently renovated and they are spacious and include a small refrigerator. I had... More 

Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank 913WorldTraveler
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Club - New York is superbly located on the 36th, 37th and 38th floors of the renowned Hilton New York offering the immediate convenience of a full-service hotel. Located in the heart of thriving midtown Manhattan, the surrounding ten-block neighborhood offers some of New York's most notable treasures. The Hilton Club - New York offers an exclusive check-in on the 37th Floor for Hilton Club guests and features studios, one and two bedroom suites. The accommodations are elegantly appointed and offer numerous amenities to help capture the contemporary sophistication of Manhattan. Guests of The Hilton Club - New York have charge privileges at the restaurants, fitness center, spa and retail outlets of the Hilton New York. ... more   less 

Additional Information about The Hilton Club - New York

Address: 1335 Avenue of the Americas, 36th, 37th and 38th Floors of the Hilton New York, New York City, NY 10019
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $369 - $641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hilton Club - New York 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Club New York Hotel New York City
Hilton New York City
Hotel Style:
#62 Family Hotel in New York City
#87 Romantic Hotel in New York City
#107 Luxury Hotel in New York City
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