Freehand New York
23 Lexington Ave, New York City, NY 10010-3790
Lowest prices for your stay
$131
$147
$117
$147
$117
Tripadvisor$117
Orbitz.com
Agoda.com$147
View all 22 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (217)217
Room & Suite (79)
Dining (17)
About
#294 of 519 hotels in New York City
Location
4.6
Cleanliness
4.4
Service
4.2
Value
3.9
The latest Freehand in NYC’s Flatiron neighborhood opened in 2018. The Freehand takes over the former George Washington Hotel, which has a history as a home for creatives and is listed on the U.S National Register of Historic Places. Freehand New York is designed by Roman and Williams and features custom-commissioned artwork throughout the property as well as one of a kind murals in every guest room by Bard College students and alumni. As with all Freehands, Food and Beverage is of the utmost importance. Comodo opened in Oct 2021 with a Latin American inspired menu serving vibrant & bold flavors that invite you to get comfortable, let your guard down and enjoy. Broken Shaker, our award winning rooftop oasis, serves up specialty cocktails and yummy bites with beautiful skyline views of NYC. In November 2021, our mezzanine spaces were reconceptualized, refreshed and recharged. Enter Georgia Room and Bar Calico, inspired by iconic painter Georgia O’Keeffe-when in doubt dance it out.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Safe
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
281Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
Contact
23 Lexington Ave, New York City, NY 10010-3790
Getting there
23rd StNew York City Subway2 min
28th StNew York City Subway5 min
Rental CarsSee rental cars from $39/day
484Reviews1Q+A37Room tips
Reviews
Traveler rating
- 255
- 82
- 47
- 37
- 63
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Brendon S wrote a review Jan 2023
A wonderful experience. Javier at the front desk was OUTSTANDING. He was incredibly helpful and went above and beyond I helping us. We will be received mending the Freehand to all of our friends and family.
Read more
Date of stay: January 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded 1 week ago
Good Morning Brendons591, Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and hope to host you again during your next visit to the Big Apple. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tricia L wrote a review Jan 2023
Javier was the nicest front desk attendant. The fire was pulled as a prank, but he calmed all of the guests down. He was the nicest concierge I have ever met and I would be happy to stay at his hotel again. I will be recommending the Freehand to everyone. Javier deserves a raise.
Read more
Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded 1 week ago
Good Morning TricialU8270EM, Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and hope to host you again during your next visit to the Big Apple. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed 3 nights in January. Booked directly with the hotel, rates were competitive with other NYC micro-hotels (Arlo, Pod, etc). Rooms were small, as expected, but clean and surprisingly quiet. We made sure to request upper floor, away from the mezzanine level bar and club. Only complaint is the lighting - "warmly lit" is nice until you need to actually see anything or apply makeup, etc :) Coffee shop off the lobby was adequate to start the day, nothing elaborate. Location was great in the Flat Iron district, subway stops for the 6, and R/W just a few blocks away. Safe area. Union Square is also not far.
Read more
Date of stay: January 2023
Value
Service
Room Tip: Be aware there is a club and bar on mezzanine and 3rd floor. Requesting an upper floor keeps you...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded 2 weeks ago
Good Morning RF-WMi, Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and hope to host you again during your next visit to the Big Apple. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel more often than I am home. I believe relationships and intuition are at the core of anything authentic and truly successful. I not only found a 'home' here but know that I made relationships I will have for life. On my last trip to NYC, it felt more like seeing old friends than checking into a hotel....from Sophia, who took care of my room, to Javier at the front desk. A kindred spirit. Hero the valet goes above and beyond. This team is special Trust me. The piano in the mezzanine was my therapy and much-needed sanctuary. The rooms are cozy and intimate. There were several areas to work and zoom from comfortably with fast wifi:)) The location is perfect and everything you need is on location if you don't feel like leaving the premises. I can't wait to get back to The Freehand Hotel. I'm homesick! hahaha …
Read more
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded 2 weeks ago
Good Morning U400aenikkif, On behalf of the entire staff here at the Freehand we would like to thank you for taking the time to leave us a review. WE highly appreciate the feedback and so does our staff that you mentioned here today. We will ensure to pass on this review to our entire staff as we know it will make their day. Thank you again from all of us and we hope to have the opportunity to host you again in the near future. Safe Travels and Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I used Booking.com to reserve the "GW Suite" in this hotel. My booking was confirmed and completed but with a caveat and FINE PRINT saying that the reservation was made through another entity/company. Upon arrival, I was given a dark, airless room without the "city view" that was promised, and that looked different from the pictures that appeared on Booking.com. I tried calling the front desk from the room but the personnel "could not hear me" so I went downstairs to speak with the front desk face-to-face. I was then told that the booking was a mistake on Booking.com's part and that they could not do anything about it. When I told them that that was an issue between Booking.com and their hotel, the Freehand Hotel in New York City, I was told by the front desk person that I should then cancel my reservation and look for another hotel. I booked a room with the Freehand Hotel for Christmas Eve until after Christmas Day, and I booked in advance precisely because I was expecting a "holiday". Nevertheless, I was ready to cancel because they said they would give me a refund and only because I have an apartment in New York City--but imagine if I were another customer who's only visiting New York City. Only when they saw that I was ready to cancel, and when they heard me speak on the phone with my sister who found other available hotels, did the front desk person at Freehand Hotel NYC offer an alternative room that had windows with a city view. So if you're visiting NYC and expecting a relatively hassle-free stay and front desk personnel who are AT LEAST NOT UNKIND, beware of this hotel. My sibling and I experience claustrophobia hence our reservation and preference for hotel rooms with windows/city view. Thankfully, the second room offered to us had windows, but the room had a smell, and the bed board dusty--so even the cleanliness of the room was unsatisfactory. At around 10pm as well, the room on the 3rd floor facing the street would be noisy--a sort of whirring, machine sound would come on and when you ask the front desk about it, they have a ready answer and will provide you with earplugs. I normally would not write this on my reviews (i.e., the unsatisfactory cleanliness and rooms that have thin walls) but the RUDENESS of the front desk person, and the stress of being ORDERED to look for another hotel on Christmas Even when it's late, and when the state is experiencing the worst winter storm, and when the reservation MISTAKE WAS NOT THE CUSTOMER'S FAULT-- almost ruined my vacation. Other customers should not have to go through the same stress and trouble. PHOTO CAPTION: dark, airless, smelly room WITHOUT "city view" promised and definitely NOT the GW suite that was confirmed as the room I reserved …
Read more
Date of stay: December 2022
Value
Location
Service
Room Tip: Please secure your confirmation and reservation details--they'll ask if you reserved a "king...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded 4 weeks ago
Good Morning 928gracev, Thank you for taking the time to leave a review. We highly value your feedback and have shared your comments with the staff. We understand that you experienced some challenges during your stay, we do intend to provide 100% satisfaction to all of our guests. We hope to have the opportunity to host you again in the near future. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Freehand hotel NYC was not a good experience for us for the following reasons and everyone should be aware because pictures are very deceiving. We got the quad room (2 sets of bunk beds) because we were a family of 4. The room on the web site photo seemed fitting enough. We paid over $400 a night and the room was so small and tight you could barely move. There was no where to put your luggage and no where to even put on your shoes. The TV was blocking the window so I say just get rid of it. The restaurants have limited food and the college place next door for breakfast had nothing that was decent. Location was good for subway but for the price I would absolutely avoid. The front desk staff was ok, nothing to write home about as it seemed like a budget hotel mentality.
Read more
Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded Dec 28, 2022
Good Morning 30tina, Thank you for taking the time to leave a review. We highly value your feedback and have shared your comments with the staff. We hope to have the opportunity to host you again in the near future. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
New York City one week before Christmas is second only to New Year's Eve in popularity and crowds - and the cost of everything that goes along with that. I found the Freehand on a hotel booking site and paid plenty but a little less than so many others. I booked what i could get - an Artist's Single. It was a comfy single bed (I was alone) with a tiny bathroom. But since my time was spent walking the city streets mainly, it was just fine. The neighborhood is great, in the Gramercy Park district. An easy walk to midtown or even downtown. Gorgeous woodwork in this fabulous old building! I full service restaurant/bar on site - separate from the hotel so you cannot charge to your room. Also a nice take-out or sit-in breakfast/snack station. And the famous rooftop bar with great views and loud music when I stopped up to check it out. A charming utterly New York experience!…
Read more
Date of stay: December 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded Dec 21, 2022
Good Morning Dale08234 Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and hope to host you again during your next visit to the Big Apple. Happy Holidays. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
First off, this hotel is a BEAUTY! It’s a fusion of historic and modern interior design. Freehand offers an on-site bar and restaurant. Wasn’t too much of a fan the food choices for the restaurant (Americanized Mexican cuisine), but the rooftop bar was gorgeous. They offer a decent range of mixed drinks and there were Christmas lights, plenty of seating and beautiful greenery everywhere. The staff was helpful and friendly, saw about 8 different staff during our stay and all but 1 were eager to help and offer insight. The rooms are relatively small but expected considering it’s New York. Two reasons I would rate it 4/5 stars. First is noise control. Not only do you hear NYC street life throughout the day, regardless of time of day l, but you can hear people walking up and down the hallways. I recommend asking for a room away from the elevators. Second, the lighting in the rooms are not fit for getting ready (ladies, who enjoy a full makeup routine). So I recommend brining a good mirror and light. Both the noise and lighting are avoidable if you prep before you come! Would definitely stay here again, clean and the lobby smells GOOD.…
Read more
Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: Rooms close to the elevator and bring good lighting!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from James Dixon, Owner at Freehand New York
Responded Dec 14, 2022
Thank you for your feedback GabrielaGonzalez93. We’ll make sure to take your comment into consideration so we can do better next time. We hope to see you very soon! Freehand New York
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel deserves the exception to my rule of posting positive reviews only; I normally just don’t post reviews of subpar experiences. Initially the staff (1pm Friday 12/9/2022) was extremely pleasant and welcoming. Upon returning from a wonderful late dinner (complete shift change had occurred), my wife and I asked if there was water available since we were offered water (from a counter full of cases of water) when we arrived earlier. We didn’t realize it was our one chance to stock up or go thirsty. In the evening, the person working the front desk was extremely rude—I quote: “I told you already several times, there’s no water.” This was in response to my wife’s first question, politely asked, if there was any water to purchase or available. He apparently confused my wife for someone who had just asked him the same (reasonable) question directly before. There are no glasses in the rooms for tap water and no mini bar / bottles in the fridge (in the “upgrade” deluxe king suite). Thankfully 7/11 is a block away (though it was midnight and 40 degrees out). The manager was less rude, but neither was he pleasant nor seeking customer resolution. He told us they have a new “policy” on bottles of water and they would not receive their water delivery until the morning. He eventually (reluctantly) offered us two bottles of water. But the kicker, and what prompted this review, was seeing him 5 minutes later (as we walked to 7/11 to go buy water), walking a cart full of cases of water (“tomorrow’s delivery”). There are plenty of places to stay in NYC, don’t stay here.…
Read more
Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded Dec 10, 2022
Good Morning Adam, Thank you for taking the time to leave a review. We highly value your feedback and have shared your comments with the staff. We hope to have the opportunity to host you again in the near future. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is trying to be boutique like but it fails. The rooms are so small you can't move nor open your luggage. The bathrooms are tiny si if your tall it's very uncomfortable. There is no ice machine nor vending machines. The windows are drafty and the cleaning isn't that great. The carpet in the room is blue so all the dust in the corners are visible. As for the staff...front desk is ok. But in particular Monday December 5th at night the front desk employee was rude. We asked for a convience store and he said try Soho! When it was right around the corner. The hotel needs to invest in more for its guests for the price you pay. But again the rooms are way to small to even move.
Read more
Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from jonathan rodriguez, Other at Freehand New York
Responded Dec 10, 2022
Good Morning Toeknee9499 , Thank you for taking the time to leave a review. We highly value your feedback and have shared your comments with the staff. We hope to have the opportunity to host you again in the near future. Kind Regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$165 - $309 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityKips Bay / Rose Hill
NUMBER OF ROOMS
398
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingFREEHAND NEW YORK $114 ($̶2̶5̶8̶) - Updated 2023 Prices & Hotel Reviews - New York City
Frequently Asked Questions about Freehand New York
Which popular attractions are close to Freehand New York?
Nearby attractions include ZTrend (0.1 miles), Theodore Roosevelt Birthplace National Historic Site (0.3 miles), and Madison Square Park (0.3 miles).
What are some of the property amenities at Freehand New York?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Freehand New York?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Freehand New York?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Freehand New York?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Freehand New York?
Conveniently located restaurants include Boucherie Union Square, Bagels & Schmear, and Craft.
Are there opportunities to exercise at Freehand New York?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Freehand New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Freehand New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Freehand New York?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Freehand New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.5 miles), World Trade Center Memorial Foundation (2.5 miles), and Hamilton Park (2.7 miles).