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2/4/2018 2/5/2018
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    Lotte New York Palace

    455 Madison Avenue, New York City, NY 10022-6845
    (646) 681-7226
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    2/4/2018 2/5/2018
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     38 people are viewing this hotel
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    $469
    $280
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    Traveler (1186)
    Room & Suite (718)
    Dining (69)
    Overview
    • Excellent64%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “pomme palais” (119 reviews)
    “cathedral view” (71 reviews)
    Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Butler Service
    Housekeeping
    4.5 Star Hotel
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    Offers from Lotte New York Palace
    Special Offer: UP TO 25% OFF
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (3,719)
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    11 - 15 of 3,173 reviews

    Reviewed 1 week ago

    Myself and my bestie of 30 years stayed here to celebrate our long friendship and her 50th birthday. Upon arrival we were greeted by a lovely lady on reception, who promptly upgraded us. The hotel is stunning. The Christmas trees and decorations were outstanding and...More

    1  Thank Sarah J
    Response from nypalace, General Manager at Lotte New York PalaceResponded 4 days ago

    Dear Sarah J, Thank you for sharing your review of your stay. I am very pleased to hear about your wonderful trip to New York City. The Lotte New York Palace is such a fun and exciting place to visit, especially with your best friend!...More

    Reviewed 1 week ago via mobile

    We stayed here over NYE and had a fabulous time. Rooms are large in size and the views of St Patrick’s Cathedral were incredible. The hotel is very well maintained and the service was top notch. We ordered room service twice and it was very...More

    Thank 279henrythetraveller
    Response from nypalace, General Manager at Lotte New York PalaceResponded 6 days ago

    Dear 279henrythetraveller, Thank you for taking the time to share your review with us. I am delighted to hear about your fabulous stay with us while ringing in the New Year, from your excellent dining experience with through our In-Room Dining to the top notch...More

    Reviewed 1 week ago via mobile

    Great 5 Star Hotel gets 4 stars due to annoying WIFI system. $15 per day with rebate at checkout so antiquated. Amazing views on Madison Ave side. Villard dining room is expensive but worth it once for the beautiful baroque settings.More

    Thank uppertexside
    Response from nypalace, General Manager at Lotte New York PalaceResponded 6 days ago

    Dear uppertexside, Thank you for taking the time to share your review. I am pleased to hear about your great stay with us during your visit to New York City. We appreciate all of our guests’ feedback and will be sure to share your comments...More

    Reviewed 1 week ago via mobile

    My friend suggested this hotel for my daughters 30th birthday and really went out of her way to brag on it. I would not Reccomend it unless you are primarily concerned with location . I had booked a different hotel only to cancel reservations and...More

    Thank DJPTX
    Response from nypalace, General Manager at Lotte New York PalaceResponded 6 days ago

    Dear DJPTX, Thank you very much for taking the time to share your review with us. I am disappointed to hear about your poor experience during your recent stay with us. We strive to provide 5 star service to every guest every time and I...More

    Reviewed 1 week ago via mobile

    Great room the view was incredible we were in room 2212. I gave it 4 stars only because the ladies at the reception area just seemed very cold and not really receptive. Everyone else was very attentive.More

    Thank James N Faride H
    Response from nypalace, General Manager at Lotte New York PalaceResponded 6 days ago

    Dear James N Faride H, Thank you for sharing your review of your stay. I am very pleased to hear about your great stay with us for your anniversary and birthday celebration. The Lotte New York Palace is such a fun and exciting place to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $250 - $616 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Spa Hotel in New York City
    • #36 Family Hotel in New York City
    • #67 Luxury Hotel in New York City
    • #71 Business Hotel in New York City
    • #82 Romantic Hotel in New York City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 909
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com, Travelocity, Orbitz, Cancelon, getaroom.com and HotelsClick so you can book your Lotte New York Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Manhattan
    • Also Known As
    • New York Palace Hotel ,
    • New York City Palace Hotel ,
    • Palace Hotel New York ,
    • Palace Hotel Nyc
    Add Photo Photos
    Traveler (1186)
    Room & Suite (718)
    Dining (69)
    Pool & Beach (2)
    Hotel & Grounds (894)
    Bathroom (34)
    Business Center & Event Rooms (20)
    Family and Play Areas (5)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit - spectacular skyscrapers
    like the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's paradise where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    Eleanor F
    December 29, 2017|
    AnswerShow all 3 answers
    Response from Louise M | Reviewed this property |
    I would ask the hotel
    0
    Votes
    Eleanor F
    December 29, 2017|
    AnswerShow all 5 answers
    Response from Samantha M | Reviewed this property |
    January 7th they take it down.
    0
    Votes
    Emma R
    November 23, 2017|
    AnswerShow all 6 answers
    Response from Ariel T | Reviewed this property |
    It was a nice, full-size hair dryer. You do not need to bring one.
    1
    Vote
    Room Tips
    "A room with a view of the cathedral!"
    Read review
    "Window facing St. Patrick's Cathedral"
    Read review
    "Cathedral Views"
    Read review
    "The Towers"
    Read review
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