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Lotte New York Palace

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2,555 Reviews from our TripAdvisor Community

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Showing 2,172: English reviews
Brooklyn, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This hotel was beautiful and we had a lovely view from our room! The bed was very comfortable as well. Upon checking in, Danielle made the process super easy and smooth. She was extremely kind and she made us feel very welcomed! Thanks to her, my girlfriend and I had a great experience and we can't wait to come back!

Helpful?
Thank flucenti27
Marietta, Ohio
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is my favorite hotel in New York. It combines the convenience of a modern hotel tower with the historical significance of the Villard Houses. The public spaces are sights to behold, though not quite as opulent as they once were after the latest refurbishment. The Palace offers something no other hotel in New York can match—breathtaking skyline views. Because... More 

Helpful?
Thank RoamingRob740
Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I had a great stay and experience during my stay at the Lotte. It's is in a great location off Madison Ave in midtown.Close to excellent shopping and NY attractions. A must stay location!I would highly recommend a stay there!

Helpful?
Thank Michael F
Lisburn, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great location, beautiful, spacious room with great view. Friendly, attentive staff from the front desk to housekeeping, all excellent. Would definitely return and recommend. Well done! Go Lotte Palace!

Helpful?
Thank gillylynne
Jacksonville, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again, the Palace went above and beyond. I did not have to call reservations - Jim in the Towers handled everything from my booking to my arrival to my departure. I strongly recommend anyone coming to Manhattan to stay at the Palace - great location; better service.

Helpful?
Thank Mark L
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

The Lotte New York Palace was a great place to stay on our recent trip to NYC. It is ideally located next to St. Patrick's Cathedral and within walking distance to Times Square, shopping, Central Park, Broadway, and Rockeffeler Center. The room was large for NYC standards and well-appointed. The staff was courteous and very helpful. We will definitely be... More 

Helpful?
Thank Megan M
Florida, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Could not ask for a better experience. Location, location, location. A Madison Avenue address, Easy walking distance to most major venues. Fantastic view of St. Patrick's Cathedral. All the staff were cordial and attentive. Very nice lounge. We were on the 26th floor with the cathedral view and they just had a 140 million dollar upgrade. Our room was spectacular.... More 

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1 Thank David S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Amazing hotel with the best Paige service from Clara Law...she was so useful and attentive to us. Anything you need Clara delivers! Amazing!! The hotel is walking distance to Rockefeller center all the shops on 5th Ave and St.Patricks cathedral.

Helpful?
1 Thank Isin A
Republic of Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The Lotte New York Palace is our new home away from home when visiting Manhattan! Took my son to NYC for his high school senior trip before shipping out for USMC Boot Camp. This is a gorgeous hotel located directly across from St Patrick's Cathedral. You simply cannot beat the location! Walk to Broadway, Rockefeller Center, Empire State building or... More 

Helpful?
1 Thank MuyGrande
Hong Kong, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here in August for family vacation. The location is second to none; 15 mins walk to Times Square and Central Park.. Can't complain The hotel room was much larger than expected however the rooms were nicely furnished but nothing amazing. Given the price we paid, definitely value for money

Helpful?
1 Thank VTsui2014
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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte New York Palace stands at the intersection of contemporary luxury and classic elegance, boasting modern accommodations and landmark architecture in the heart of Midtown Manhattan. The hotel's collection of well-appointed guest rooms, sophisticated suites and luxurious Towers accommodations offers an array of amenities ideal for business travelers and leisure visitors alike. With some of Manhattan's most spacious hotel rooms and a range of expansive suites, The Palace offers unrivaled New York City accommodations. Each newly renovated suite comes with a stunning view of the Manhattan skyline, a large marble bathroom, and a wide range of upscale amenities, including Molton Brown products. The city's signature sights sit just steps from the hotel, including Rockefeller Center, St. Patrick's Cathedral, the upscale shopping of Fifth Avenue, and the theaters of Broadway. Business and leisure travelers enjoy elite amenities in every room or suite, including high-speed Wi-Fi (surcharge) and broadband Internet access, plush bathrobes and linens, a fully stocked refreshment center, as well as access to a modern fitness center and selection of relaxing spa treatments. ... more   less 

Additional Information about Lotte New York Palace

Address: 455 Madison Avenue, New York City, NY 10022-6845 (Formerly The New York Palace Hotel)
Location: United States > New York > New York City > Midtown , Manhattan
Price Range: $276 - $776 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lotte New York Palace 4.5*
Number of rooms: 909
Reservation Options:
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Also Known As:
New York Palace Hotel
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Hotel Style:
#23 Spa Hotel in New York City
#55 Family Hotel in New York City
#71 Business Hotel in New York City
#81 Luxury Hotel in New York City
#85 Romantic Hotel in New York City
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