The Redbury New York
29 E 29th St, New York City, NY 10016-7902
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#284 of 539 hotels in New York City
Location
4.6
Cleanliness
4.1
Service
3.9
Value
3.8
Temporarily closed
The Redbury New York features 259 guest rooms curated in collaboration with The Redbury’s flagship creative visionary and acclaimed photographer Matthew Rolston. The interiors are inspired by the glamour of Tin Pan Alley, the legendary 1920’s music publishing mecca located just a few blocks away on 28th Street between Fifth and Sixth Avenues. Each room offers exceptional comfort with plush 300-thread-count bedding, sleek and spacious bathrooms, and Beekman 1802 Bath Amenities.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
24-hour security
Baggage storage
Secured parking
Wifi
Restaurant
Happy hour
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Cable / satellite TV
Walk-in shower
Seating area
Separate living room
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Trendy
Languages Spoken
English, French, Spanish, Chinese and 4 more
Location
100Great for walkers
Grade: 100 out of 100
462Restaurantswithin 0.3 miles
93Attractionswithin 0.3 miles
29 E 29th St, New York City, NY 10016-7902
Getting there
28th StNew York City Subway2 min
33rd StNew York City Subway5 min
Rental CarsSee rental cars from $39/day
868Reviews114Q+A89Room tips
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Most Recent
Had the hotel booked and paid for, the hotel cancelled and refunded me back less than I paid! This forced me to look for alternative accommodation and pay a higher amount to stay elsewhere. AVOID AT ALL COSTS, it will cost you even if you don’t stay!!!!
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is closed, but still allowed me to book my stay. Showed up and the front desk was super sketchy. We can’t book you in, we won’t talk to you, you need to speak to a manager!!! Pretty sure it’s turning into a migrant hotel, but the hotel desk won’t tell you anything!!! Check out the ACE hotel or the Kimpton just down the street!!!
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Migrant Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic experience with this hotel, I highly recommend. Room was clean (four of us shared a room with 2 double beds), and it was fine for what we needed - a base, just to sleep and get ready. The location was fantastic!! Just be aware of the extra daily fee (wifi, water etc) which is not optional.
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Date of stay: July 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Make the most of the free glass of wine voucher (between 4-5pm at the restaurant on site)...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is situated very well for sightseeing, restaurants, pubs and clubs. The rooms were very clean and tidy and room service was excellent. Food was excellent and staff were very polite and helpful.
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Where do I start!? So seriously I love this hotel for many reasons and a little put off for small reasons. Good: On our first day checking in me and my partner were totally horribly burnt out and you can see it.... The person checking us in "Chantel" was her name.... Pure gold. She was super kind, friendly, accommodating and definitely had awareness of the situation which is crucial for a client facing role like hers. Location: If you like to walk the location is awesome and we picked it partly for this reason. It's smacked in the middle of anywhere you want to be in NYC, so most Lyft or Uber fairs were from $12-$30 to most anywhere around the city if you don't take the subway. Design: If nothing else The Redburry has awesome style and design is well thought out. I loved it. Not so good: The first room we got the first didn't even have space for the suitcases... the bathroom was literally bigger than the sleeping space..... We upgraded to a Deluxe for the next 7 days. There were small things missing in rooms of a hotel of that caliber that were off putting.... Since I don't like to bother people even if I am paying this was a bit a fuss to have to go down or call room service for slippers, Tooth brush/paste, water.... hotel water.... There was also an added amenities fee if I'm not mistaken but.... I felt there were little to no amenities for this. Staff: Like I said before "Chantel" was a godsend and the fact that it's the only name I remember says a lot ha.... I'd say 90% of the experience with the staff was brilliant and lovely. There was one particular staff member that was not so friendly and made a fuss about us asking for water.... (Note we were staying at this hotel 8 days consecutively)... This attitude I'd expect from a motel or a 7 Days in, but not a Chelsea $200-300night hotel... On that note please put Kettles in the room guys.... Atleast the Deluxe rooms should already have basic things already in the room like I mentioned earlier. Overall I'd say I had a great experience with a few small bumps but it's expected after staying so.many days right? For 1-2 days I'd definitely stay again, but I need to stay for s week or longer I'd suggest staying somewhere else if you don't want to bother staff for small things over and over. Great experience overall! …
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: For a long term stay (3+ days) I suggest get a bigger room.... The entry level for room size is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michelle Kerr, Guest Services / Front Office at The Redbury New York
Responded Jun 23, 2023
Jason K, Thank you for taking the time to provide feedback from your most recent stay at The Redbury Hotel. We are thrilled that you enjoyed your overall experience and that the location, style and design of the hotel was to your preference. I have happily shared the feedback to the team, including Chantel who was delighted to be named in such a review. We have taken all aspects of your feedback and suggestions on board to address with appropriate departments, and always have kettles and coffee machine available on request should any guest need. We do look forward to welcoming you back to The Redbury Hotel in the near future and thank you for choosing to stay with us. Best Wishes, Michelle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I made a booking through British Airways in May 2022 for travel at the end of April 2023. I was due to stay in a one bedroom suite with 2 doubles and sofabed to accommodate 3 adults. I was told by BA with less than 3 weeks to go that the hotel has informed them that they are closed on my travel dates. This is shocking - surely the hotel knew before this? I have stayed at The Redbury previously and always recommended it. I certainly won't in the future. I'm now struggling to find a room that has 3 separate beds! Poor!
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hi booked our accommodation in the first half of 2022 for our trip in December 2022 only to receive no information just our booking has been cancelled. I have had to source other accommodation that is substantially now due to late notice more expensive,
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michelle Kerr, Other at The Redbury New York
Responded Nov 10, 2022
Dear RebeccaM, Thank you for your feedback. We sincerely apologize for the inconvenience caused and the affect the temporary closure of The Redbury has had on your upcoming trip to New York. We notified all booking sites of the extended closure due to unforeseen circumstances through the remainder of the year with substantial notice, it is disappointing that this information was never relayed to you directly. We would be happy to extend any assistance needed in the relocation process as we understand the difficulties that are presented in sourcing alternative accommodation at this time. Please reach out to our team directly at frontofficemanagers@redburynyc.com. Thank you,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChristopherBudd wrote a review Oct 2022
I secured a reservation for December 2022 in early July 2022. At that time there was NOTHING saying the hotel was closed or that the reservation was in any way contingent on a reopening. Four months later, at the end of October 2022 my reservation was cancelled. No information as to why. I had to call and spend 10 minutes on hold only to be told that the hotel was closed and wouldn't be reopen in time for the reservation. Now I get to try and find a new reservation which will be harder and more expensive.
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Date of stay: October 2022Trip type: Traveled solo
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michelle Kerr, Other at The Redbury New York
Responded Nov 10, 2022
Dear ChristopherBudd, Thank you for taking the time to submit your feedback. We truly apologize for the inconvenience experienced and the affect the temporary closure of The Redbury has had on your upcoming trip to New York. We notified all booking sites of the extended closure due to unforeseen circumstances through the remainder of the year with adequate notice. We would be happy to extend any assistance needed in the relocation process as we understand the difficulties that are presented in sourcing alternative accommodation at this time. Please reach out to our team directly at frontofficemanagers@redburynyc.com. Thank you,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took a contract to work at a NYC hospital and urgently needed a place to stay. I had called several hotels and was having difficulty securing a reservation for the amount of time I needed. Luckily, I found The Redbury on a website called Furnished Finders. I spoke with Kelsi. Kelsi was so helpful and quickly got me set up with a reservation for 2 months in a large room at a reduced rate. A day or so before I arrived to the hotel, Kayla, the guest relations manager, called and asked if there was anything that I needed for my room. I had never had a hotel go to that extend to personalize my room. She asked what drinks I liked. I told her I just drink water, so she provided my room with a mini fridge and a Brita water pitcher. She also provided a microwave. When I arrived to New York, Kayla welcomed me. The personalized service from the staff has been a standout feature to this hotel. I also love how everything I need is within walking distance of the hotel. Its close to the 6 train so I can easily get downtown or to central park to see the beautiful cherry blossoms. My sister came for a weekend visit and they welcomed her as well, even with a short notice she was able to get a nice room on my floor. The rooms are comfortable with soft bedding, lots of pillows, and a plush robe. This hotel goes beyond what I had expected. Once life returns to normal, I'm excited to return to New York with my husband, see a Broadway show, and stay at the Redbury.…
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Date of stay: April 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from kaymcbeth, Guest Relations Manager at The Redbury New York
Responded May 11, 2020
Destiny, Thank you so much for your honest review. We appreciate you so much for uprooting your life and coming to NYC to work on the front lines. I am so happy that myself, Kelsi and the rest of the team were able to make you feel comfortable and at home here with us during this time. I am also glad we were able to welcome your sister here while she visited you! We also can't wait for things to start returning to normal and look forward to welcoming you back once they do! Please let me know if there is ever anything you need in the future! Kayla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Redbury on March 15,2020, the day all the restaurants and bars shut down and social distancing became rule. The hotel is very near my daughter’s apt., so it was very convenient. My daughter had been to the restaurants attached to the hotel, and she said they are very good, but they were closed by the time i got there that day. My room was very comfortable, a queen standard room, nice sized room and bathroom, very clean and had a big window. My daughter came to my room for dinner since restaurants were closed, and we ordered in. The restaurant we ordered from forgot to put plastic utensils in with our order. I called down to the front desk and a staff member Saved the day and brought us up some utensils and napkins. My check in and check out were easy, and staff and management could not have been nicer and friendlier, given the new and sudden restrictions. I will definitely stay there again. Thank you to all. Tough times, but we will get through, and I plan to eat in the hotel restaurants when we can.…
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from kaymcbeth, Guest Relations Manager at The Redbury New York
Responded Apr 22, 2020
Thank you for sharing your experience. It has been such a weird time to be in NYC with all the restaurants and bars closed and I am so happy that we were able to help you feel comfortable and at home while you were here with us during this time. Please do reach out when the dust has settled and we would be happy to have you here again. Hope to see you soon. Kayla
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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FORMERLY KNOWN AS
Martha Washington Hotel
LOCATION
United StatesNew YorkNew York CityNoMad / Midtown / Manhattan / Rose Hill
NUMBER OF ROOMS
259
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Claim Your ListingTHE REDBURY NEW YORK - Updated 2023 Prices & Hotel Reviews (New York City)
Frequently Asked Questions about The Redbury New York
Which popular attractions are close to The Redbury New York?
Nearby attractions include Manhattan Skyline (0.3 miles), Empire State Building (0.3 miles), and The Magician New York (0.2 miles).
What are some of the property amenities at The Redbury New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Redbury New York?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Redbury New York?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Redbury New York?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to The Redbury New York?
Conveniently located restaurants include Bagels & Schmear, Dos Caminos, and Spice Symphony.
Are any cleaning services offered at The Redbury New York?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Redbury New York?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Redbury New York offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Redbury New York?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Portuguese, Hindi, and Croatian.
Are there any historical sites close to The Redbury New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.7 miles), World Trade Center Memorial Foundation (2.7 miles), and Hamilton Park (2.4 miles).