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The Redbury New York

Traveler (284)
360
Panoramas (28)
Videos (5)

About

#308 of 498 hotels in New York City
Location
Cleanliness
Service
Value
The Redbury New York features 259 newly renovated guest rooms curated in collaboration with The Redbury’s flagship creative visionary and acclaimed photographer Matthew Rolston. The interiors are inspired by the glamour of Tin Pan Alley, the legendary 1920’s music publishing mecca located just a few blocks away on 28th Street between Fifth and Sixth Avenues. Each room offers exceptional comfort with plush 300-thread-count bedding, sleek and spacious bathrooms, and sbe’s signature Ciel Bath Amenities.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Conference facilities
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Secured parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast in the room
Fax / photocopying
Newspaper
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Safe
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Trendy
Languages Spoken
English, French, Spanish, Chinese and 4 more
Hotel links
Visit hotel website
Special Price:Summer Rate Up-To 30% Off
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
524Restaurantswithin 0.3 miles
86Attractionswithin 0.3 miles
Neighborhood
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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776Reviews
104Q+A
79Room tips
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Popular mentions
+1
Stayed in this hotel in November for our 5 night stay in New York, it is just beautiful fixtures are opulent immaculately clean and staff are fantastic. Hotel is situated in an ideal position to explore all of Manhattan and I will definitely be back.
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Response from RedburyGR, Guest Relations Manager at The Redbury New York
Responded 6 days ago
Hi Angela, Thank you so much for your kind review. We're so glad that you enjoyed your time with us and got the chance to enjoy New York as well. We can't wait to see you again soon! Sincerely, Guest Services
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Hotel's Favorite
I’ve stayed here 5 times. The staff is always friendly, the room comfortable, and the food very good. Daniela helped me upgrade a room after a mistake I made. She was great. The midtown location is very handy. Also, I’m partial to the baked goods and sandwiches in the cafe. Very friendly there too.
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Response from Gary S, General Manager at The Redbury New York
Responded Mar 23, 2019
Thank you for the outstanding review, Roberta! We're delighted your experience with us was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! Have a lovely day!
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Stayed here for business in June 2019. I’ve stayed at the Redbury before and enjoyed it, hence the return visit. The room was fine, except for two issues...the water pressure was abysmal and more importantly, the air conditioner was extremely loud. Not a major issue I thought, the aircon issue should be fixable...but despite two requests to the Front Desk, nothing was done. What this meant was that I had to sleep with ear plugs in and could still hear the aircon. The last night I had a very early flight and couldn’t afford to miss it, so I slept without the earplugs so I could hear my alarm...which meant that I couldn’t sleep at all due to the noise. I switched off the aircon but then it was too hot. Overall, it was a royal mess. I will not be staying here again, as the staff can’t understand and respond to basic requests. Also, I was on the 8th floor and my room was next to a “tenant”, who is obviously disgruntled and had posted various angry notes on their room door. Not something I want to see in a hotel.
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Response from RedburyGR, Guest Relations Manager at The Redbury New York
Responded 6 days ago
Hi Tushar, We are so sorry to hear about your unpleasant stay with us. We truly do value our return guests and wish to make your stay a home away from home. The last thing we want is for you to feel uncared for during your time with us. Thank you for bringing these issues to our attention. They most certainly will be addressed with our staff. We would love the chance to make this up to you, Tushar. Please feel free to reach out to me directly at anytime so we can discuss further. Have a great weekend. Sincerely, Guest Services jhaaf@redburynyc.com 212 689 1900
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The hotel will charge you a bogus $34/day "facility fee" that's mentioned nowhere upfront (I booked using Hotel Tonight). Be prepared for this and other bogus additional charges when you check out. Much better hotels available at similar cost with non of the fraud.
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Response from Gary S, General Manager at The Redbury New York
Responded 1 week ago
We appreciate you taking the time to share your feedback, Shahraab A . It's upsetting to hear that you were caught off guard due to the fees associated with your booking. In no way do we intend to hide our facilities fee from our guests as the information is readily available on our website. We are able to offer a variety of additional services with the aid of our facilities fee to all of our guests. We'll be sure to address your concerns with the appropriate members of our team moving forward. We also reached out over private message because we would like to discuss your experience in more detail. We do hope you give us another opportunity to share a more positive experience with you soon.
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I was staying at the hotel for 1 week, and I enjoyed it. First of all, the hotel is pet friendly, and they did not charge me any pet fee for my cats. I would love to acknowledge the really really nice staff. Everyone was super friendly and helpful. Especially I want to call out Sebastien, who was really incredible. He helped me all the time starting from booking my stay and finishing figuring out early check-in/late-check-out. Sebastien is the real deal! Okay, about the hotel... It looks very stylish inside, I liked its vibe a lot. It is located inside of a historical building which makes it charming and unique. There is an Italian restaurant, a bar and a coffee shop inside, as part of the hotel. My room (#709) was a good size for New York standards. I liked its design, but I believe it needs to be updated. The King-size bed was comfortable. The bathroom was big enough, but I did not like the bathroom amenities. I really did not have any issues with my stay. It is a very good 4-star hotel!
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Response from Gary S, General Manager at The Redbury New York
Responded 1 week ago
Thanks for the wonderful review, Albert! It's excellent you had such a fantastic experience with us, glad your cats liked our accommodations too! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Sebastien is a valued member of our team so it's no surprise He took such great care of you. That's what we like to see! We appreciate your compliments regarding our decor as well as our large and comfortable rooms, it is something which we tak a lot of pride in. We look forward to sharing another splendid experience with you soon! Have a lovely day!
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PRICE RANGE
$164 - $454 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Martha Washington Hotel
LOCATION
United StatesNew YorkNew York CityManhattan / Rose Hill / Midtown
NUMBER OF ROOMS
259
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