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Hotel Indigo New York City, Chelsea

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Hotel Indigo New York City, Chelsea
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1,236 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Indigo New York City, Chelsea
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Showing 1,102: English reviews
New York City, New York
Level Contributor
123 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed September 2, 2012

Stayed in Hotel Indigo for a couple of nights back in August. What I remember most about the experience is the lack of impression that the hotel made on me. Rooms were incredibly small - even for ny standards. I'm not sure what a 'spa bathroom', as advertised on the hotel website, entails, but I'm pretty sure that I didn't... More 

Helpful?
Thank Advourner
indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear Advourner, Thank you for taking the time to write about your recent experience at our hotel. First off, I would like to apologize for the service lapse on your experience with food and beverage. Although we typically receive high marks, we take your comments very seriously and will use these to improve our efficiency. Also, I apologize for your... More 

Falls Church, VA
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed August 30, 2012

Unless you have limitless resources, and where getting from point A to point B isn't part of the equation, choosing a NYC hotel can involve a lot of tradeoffs. Hotel Indigo met our needs and exceeded expectations on a long weekend (3 nights) trip to visit relatives and do NY things -- wander around, go to a play, and see... More 

Helpful?
3 Thank mermaid86
indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear mermaid86, Thank you for taking the time to write your review on your positive experience at our hotel. We are extremely happy to hear you enjoyed all the amenities and the efficiency of our guest rooms. We are also happy to hear that you found our surrounding area favorful as it adds a lot to a unique NYC experience,... More 

Atlanta, GA
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 30, 2012

Stayed at the Hotel Indigo for two nights while in Manhattan. Had stayed at the Hilton Garden Inn (two doors down) in the past. Nice quiet neighborhood - my room was on 17th floor facing the street - slept like a baby! Large rooms - very comfortable beds. Great spa type shower with blue and green tile - only negative... More 

Helpful?
1 Thank Momvold
Long Island City, New York
Level Contributor
187 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed August 26, 2012

Spouse and I redeemed a 'free night' certificate here for a Friday stay. We were upgraded to a junior suite on the 18th floor in a room overlooking W. 28th Street. It was a pleasant, roomy space with very large flat-screen television, lots of television stations, in-room safe, fridge, and Keurig coffee maker. There are lots of light fixtures, and... More 

Helpful?
2 Thank mbeth1403
Washington DC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2012

I had an excellent stay at this hotel and will return when I have work in the Chelsea area. Service was great and the manager Bill was especially accomodating. The rooftop bar is also a nice spot to relax and grab a drink at the end of the day or on the weekends. I highly recommend!

Helpful?
1 Thank Mike K
New York City, New York
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed August 19, 2012

My husband and I had just moved into our new apartment in Chelsea when our temporary air mattress sprung a leak at ten o'clock a night. I found this hotel in the neighborhood and book it quickly with my fingers-crossed. One of the reason I choose it was because it is pet-friendly. Our small, furry black dog is a registered... More 

Helpful?
1 Thank James J
Hilton Head, South Carolina
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed August 16, 2012

We visited NYC for business and pleasure and decided to get there early to enjoy one full day. Our room was not ready and there was no way she was even going to try to find us a room. She basically just said leave your luggage here and that was that. Then we asked about the area and what there... More 

Helpful?
Thank gogm123
indigo21, Manager at Hotel Indigo New York City, Chelsea, responded to this review

Dear gogm123, Thank you for taking the time to write on your recent experience at our hotel. I wanted to apologize for the issues you had with your stay with us. Although there is no construction happening in the hotel, there is work being done next door which sometimes creates noise. This work is not permitted to be performed, by... More 

Hubbard, Ohio
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 14, 2012

Recently, I spent an early Saturday evening at the rooftop bar at the Hotel Indigo. It was a wonderful experience. The view as great, the appetizers excellent and the staff very friendly and helpful. I will definitely visit the Hotel Indigo on my next trip to NYC.

Helpful?
Thank Donna M
Manasquan, New Jersey
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed August 14, 2012

Everyone at the hotel had a desire to make our experience top notch even before we got there! The Living Social contact and the Hotel Manager could not have been nicer or more accommodating! The front desk staff was friendly and extremely knowledgeable. Service at its best!

Helpful?
Thank Dawndev
Pittsburgh, Pennsylvania
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 14, 2012

This is a decent hotel if you can get a good deal. Sure, it will pretend to be a boutique hotel, but it really feels like a Holiday Inn wrapped in boutique clothing, trying very hard to be hip. That said, there's really nothing wrong with it. The decor is modern, it's in a convenient location, it has everything you'd... More 

Helpful?
1 Thank ry0ohki
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Chelsea

Neighborhood Profile
Chelsea
Home to hundreds of art galleries, beautiful brownstones, and one of New York’s newest and most popular attractions, Chelsea is one of the city’s jewels when it comes to neighborhood life. The contemporary art scene is an integral part of the neighborhood’s identity, with gallery openings almost every night of the week and countless exhibits to explore. As a longtime hub of gay culture in New York City, it’s also a diverse district with a vibrant nightlife scene. The opening of the High Line, an abandoned elevated train track transformed into a world-class pedestrian park, gave this neighborhood new life as a tourist destination. The High Line provides visitors with a tranquil, elevated space with incomparable views, providing an unparalleled way to experience the city.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Imagine, a 100% smoke free sophisticated boutique hotel whose focus is delivering guests peace, serenity and renewal. Quite deliberately the Hotel Indigo New York City-Chelsea has been designed as an oasis for travelers who yearn for an escape from the common hotel, but still need the convenience of a 24-hour fitness center and a world class restaurant. Hotel Indigo New York City-Chelsea, located in the heart of Manhattan, provides convenience to dynamic shopping, the lights of Broadway, vigorous nightlife, and art galleries.Hotel Indigo offers each guest a blend of modern contemporary living with the best in traditional hotel hospitality. Curl up in our over-sized beds with plush bedding, duvet covers and plenty of fluffy pillows. Complimentary wireless Internet access throughout the hotel is at your fingertips or use our business center if you prefer.Relax and enjoy our exclusive restaurant for cutting edge cuisine or grab a delicious roasted latte. ... more   less 

Additional Information about Hotel Indigo New York City, Chelsea

Address: 127 W 28th St, New York City, NY 10001-6102
Location: United States > New York > New York City > Chelsea , Manhattan
Price Range: $208 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Indigo New York City, Chelsea 4*
Number of rooms: 122
Reservation Options:
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Hotel Style:
#140 Business Hotel in New York City
#164 Luxury Hotel in New York City
#185 Romantic Hotel in New York City
#200 Family Hotel in New York City
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