Hotel Hayden
684 reviews
#249 of 510 Hotels in New York City
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127 W 28th St Between 6th & 7th Avenues, New York City, NY 10001-6102
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About
#249 of 510 hotels in New York City
Location
Cleanliness
Service
Value
Tucked in the heart of Chelsea, the new Hotel Hayden feeds on the energy of two of New York City’s most enduring and iconic commercial neighborhoods. At the intersection of the Fashion District and the Flower District, it’s a modern boutique gem just steps from world-famous local landmarks (including the Empire State Building and Madison Square Garden). Formerly the Hotel Indigo Chelsea, the hotel welcomes its guests by treating them to stylish 122 guest rooms and suites, full-service restaurant, a round-the-clock Fitness Studio and Business Center, and a rooftop bar with city views both old (vintage water towers) and new (Freedom Tower). At Hotel Hayden, we’re all about anticipating your needs. Whether it’s fast, reliable WiFi, a workout that fits your schedule (even if it’s before dawn) or a welcome treat for your four-legged travel companion, we won’t stop until we know we’ve provided the service and amenities that are essential to your New York City stay.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Rooftop terrace
Wifi
Restaurant
Breakfast in the room
Complimentary instant cofffee
Rooftop bar
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
479Restaurantswithin 0.3 miles
111Attractionswithin 0.3 miles
Contact
127 W 28th St Between 6th & 7th Avenues, New York City, NY 10001-6102
Getting there
28th StNew York City Subway3 min
28th StNew York City Subway4 min
684Reviews21Q+A74Room tips
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Popular mentions
We stayed at Hotel Hayden and loved the central location. It was affordable, clean, and comfortable. We made the choice based on it's central location. I'd never been to NYC and wanted to be able to go exploring and it was easy to catch the Subway at the end of street or walk and explore the city. We walked a lot and it was nice to stroll to Central Park or to Castle Garden. We also grabbed a Megabus to Philadelphia for the day and the return drop was at the end of our street. The room was clean, modern, and relaxing. There was a bit of street noise and being in the flower district it was a unique experience to walk through all of the plants to and from the hotel. We enjoyed seeing what was bought each day. We had breakfast downstairs several mornings. My niece is has a severe gluten allergy and they did a very nice job of helping her make a good choice. The staff was friendly and encouraged us to see as much as possible we spent five nights and it was great.…
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Date of stay: August 2020
Value
Location
Service
Helpful
Ran an alcohol wipe over a glass countertop in the room, and it became very brown. There were many hairs in the room that were not ours, and the floor did not feel clean. The young woman working at the front desk never wore a face covering. At the same time, I do recommend the rooftop restaurant, Mykonos Blue. It has good Greek food, good service, good music by a DJ, and a lovely view.
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Date of stay: September 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
I liked the location of the place as it was close to the subway. The staff was very friendly. It had everything such as a rooftop bar, a bar and kitchen near the lobby where they catered to every game I wanted to watch. The rooms were a good size for 2 people. I think they need more 2 double bed options.
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Review collected in partnership with this hotel
Date of stay: March 2020
1 Helpful vote
Helpful
Response from Brian Mauro, General Manager at Hotel Hayden
Responded Mar 22, 2020
Dear Mikeescano, Thank you so much for taking the time to write a review on Trip Advisor for the Hotel Hayden - Chelsea. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Brian J. Mauro General Manager
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As a woman traveling solo, it is great to feel so safe and to be treated like a member of the family whenever I return here. Regular stays of 1-5 nights for years. Quiet for a NYC Hotel. Location great.
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Review collected in partnership with this hotel
Date of stay: March 2020
1 Helpful vote
Helpful
Response from Brian Mauro, General Manager at Hotel Hayden
Responded Mar 16, 2020
Dear Gina13400. Thank you so much for taking the time to write a 5 STAR review on Trip Advisor for the Hotel Hayden - Chelsea. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Brian J. Mauro General Manager
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An amazing property in an awesome part of town. Everyone that worked there was very nice and helped us in anyway we needed. I would definitely stay here again. I will definitely come back again. The rooftop bar was awesome!!!
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Review collected in partnership with this hotel
Date of stay: March 2020
1 Helpful vote
Helpful
Response from Brian Mauro, General Manager at Hotel Hayden
Responded Mar 13, 2020
Dear kkilli534441, Thank you so much for taking the time to write a 5 STAR review on Trip Advisor for the Hotel Hayden - Chelsea. We are delighted that your stay with us was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Sincerely, Brian J. Mauro General Manager
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PRICE RANGE
$140 - $329 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Indigo New York City, Chelsea
LOCATION
United StatesNew YorkNew York CityTenderloin / Chelsea / Manhattan / Midtown
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Hotel Hayden
Which popular attractions are close to Hotel Hayden?
Nearby attractions include The Magician at the NoMad Hotel (0.2 miles), Escape Room Madness (5th Floor) (0.2 miles), and Escape the Room NYC (0.3 miles).
What are some of the property amenities at Hotel Hayden?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Hayden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Hayden?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Hayden?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Hayden?
Conveniently located restaurants include NY Pizza Suprema, The NoMad Bar, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Hotel Hayden?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Hayden?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Hayden?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Hayden offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Hayden?
The staff speaks multiple languages, including English, Spanish, and French.