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Hotel Hayden

127 W 28th St Between 6th & 7th Avenues, New York City, NY 10001-6102
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Free cancellation until 10/31/21
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Free cancellation until 10/30/21
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Traveler (79)
Panoramas (8)
Room & Suite (108)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#248 of 526 hotels in New York City
Travelers' Choice
Tucked in the heart of Chelsea, the new Hotel Hayden feeds on the energy of two of New York City’s most enduring and iconic commercial neighborhoods. At the intersection of the Fashion District and the Flower District, it’s a modern boutique gem just steps from world-famous local landmarks (including the Empire State Building and Madison Square Garden). Formerly the Hotel Indigo Chelsea, the hotel welcomes its guests by treating them to stylish 122 guest rooms and suites, full-service restaurant, a round-the-clock Fitness Studio and Business Center, and a rooftop bar with city views both old (vintage water towers) and new (Freedom Tower). At Hotel Hayden, we’re all about anticipating your needs. Whether it’s fast, reliable WiFi, a workout that fits your schedule (even if it’s before dawn) or a welcome treat for your four-legged travel companion, we won’t stop until we know we’ve provided the service and amenities that are essential to your New York City stay.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Breakfast in the room
Complimentary instant cofffee
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken
English, French, Spanish
690Reviews21Q+A75Room tips
Traveler rating
  • 326
  • 206
  • 83
  • 43
  • 32
Time of year
Traveler type
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Selected filters
  • Filter
  • English
Popular mentions
Steve B wrote a review Aug 2021
New York City, New York39 contributions33 helpful votes
I can't tell you how disappointed I was. I know Covid has hammered many businesses but wow. I stayed here 4 years ago, it looks like they haven't maintained anything in all that time. From the dirty lobby to the peeling wallpaper in our room to the rust stains in the grout in the shower, I am beyond disappointed. Maybe I'll try again in a year or so, but for now, look elsewhere.
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Date of stay: August 2021Trip type: Traveled as a couple
4 Helpful votes
Chris J wrote a review Jul 2021
Cupertino, California19 contributions23 helpful votes
This is a nice hotel in a perfect location for a weekend in NYC. However, they charge an unexpected, unacceptable $25/day "resort fee" for no service! there is no breakfast, or any other services that can justify such a fee. I say we, traveler should boycott any establishment that have these kind of practices.
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Date of stay: July 2021
Room Tip: Expect to be ask for a $25 /day resort fee
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4 Helpful votes
manik100 wrote a review Jul 2021
Houston, Texas2 contributions3 helpful votes
If you are on a budget, and in town for a few days, then this is a great option. Location is great, with subways close by and walk-able to the Penn Station. This is NOT a 4-star hotel, contrary to what some travel sites listed it as. 3-stars at best. Room and bathroom was clean, and the bed was comfortable enough. The water in the toilet was continuously running, which was VERY annoying. I only stayed for a couple nights so was not a problem for me, but if you are staying for longer or if you are a light sleeper, then that can be a problem. Only one AC vent was working, which was facing the window side of the room. The provided iron in the room was not working so asked for a replacement iron which the front desk immediately sent. The new iron's power plug kept on retracting, so had to plug it in and hold it until i warmed up and then unplugged it to iron the clothes. Pros: 1) Great location. 2) Couple minutes from the subway in either direction. 3) About 7/8 minute walk to the Penn Station. Cons: 1) Water kept running in the bathroom toilet. 2) Only one AC vent was working. Overall: If you enjoy the finer things in life, then this is definitely not for you. Otherwise, this is a great budget stay.
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Date of stay: July 2021
2 Helpful votes
Jake P wrote a review Jul 2021
New York City, New York2 contributions
This is simply a solid option if you aren’t looking for something over the top or excessively luxurious. I stayed a few nights here while apartment hunting and It’s in a great area, the staff was divine and the room was very spacious which is impressive considering the room size of its competitors on the same block like the Moxy which has rooms half the size for the same price. This is by no means a hip, trendy hotel but this is a great hotel nonetheless. So if you need a nice comfortable place to stay in NYC at a fair price and don’t need a bunch of bells and whistles, I’d recommend this hotel.
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Date of stay: March 2021Trip type: Traveled solo
Rickey W wrote a review Jul 2021
9 contributions
This was my experience in July of 2021. This is really a motel NOT hotel! The toilet was not clean. Pubic hair in the showers. Hair outside the shower. Bed did not have proper linen! No COVID-19 protocol
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Date of stay: July 2021Trip type: Traveled as a couple
$140 - $329 (Based on Average Rates for a Standard Room)
Hotel Indigo New York City, Chelsea
United StatesNew YorkNew York CityTenderloin / Chelsea / Manhattan / Midtown
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Frequently Asked Questions about Hotel Hayden
Which popular attractions are close to Hotel Hayden?
Nearby attractions include The Magician at the NoMad Hotel (0.2 miles), Escape Room Madness (5th Floor) (0.2 miles), and Escape the Room NYC (0.3 miles).
What are some of the property amenities at Hotel Hayden?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Hayden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Hayden?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Hayden?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Hayden?
Conveniently located restaurants include NY Pizza Suprema, The NoMad Bar, and Stumptown Coffee Roasters.
Are there opportunities to exercise at Hotel Hayden?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hotel Hayden?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Hayden?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Hayden offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Hotel Hayden?
The staff speaks multiple languages, including English, Spanish, and French.