HGU New York
34 E 32nd St., New York City, NY 10016
Lowest prices for your stay
$275
Fully refundable before 04/01/23
$275
Fully refundable before 04/01/23
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$275
$260
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Travelocity$275
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About
#262 of 529 hotels in New York City
Location
4.7
Cleanliness
4.5
Service
4.3
Value
4.3
HGU New York: A New York Hotel 110 Years In The Remaking. The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 90 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Nightclub / DJ
Taxi service
24-hour security
Baggage storage
24-hour check-in
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Vending machine
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Complimentary toiletries
Housekeeping
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Languages Spoken
English, French, Spanish, Polish
Location
100Great for walkers
Grade: 100 out of 100
408Restaurantswithin 0.3 miles
88Attractionswithin 0.3 miles
Contact
34 E 32nd St., New York City, NY 10016
Getting there
33rd StNew York City Subway2 min
28th StNew York City Subway4 min
Rental CarsSee rental cars from $39/day
560Reviews40Q+A71Room tips
Reviews
Traveler rating
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Tiny New York size room. One day cleaning wasn’t done. Really bad breakfast which we done incorrectly from order a few times and scrambled eggs were super dry and saugge was worst we have ever tried. They forgot from day to day what was included in our booking. The lady in the reception was clueless, however, the man who was there 2 days was better. Overall we really can’t recommend this place.
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I really enjoyed my experience staying at HGU! It is located nearby Bryant Park which was perfect. The room was spacious with a desk, a living room area and the room with a kin size bed, walk in closet and bathroom. The closet included an umbrella which was perfect as it was a cold and rainy day. Downstairs we tried out the American Bistro Restaurant and the expresso martini was delicious!
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Date of stay: January 2023
Value
Service
Sleep Quality
Room Tip: King sized bed recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room very cold and no water . They solved the problem with more blankets instead of fixing the heater. Got the water but it was cold. My friend’s reservation was cancelled without letting her know. Also they said that the hotel was old and that’s the reason why it’s cold. It’s not a 4 stars hotel
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip: Don’t go to that hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked this hotel for our honeymoon and we're excited about the stay however, the experience was slightly underwhelming. The location is great, you can get most places with ease either walking or using public transport. The staff were friendly and helpful and I have to say the bed was one of the most comfortable beds I have slept in. Unfortunately that is where the positives end. The pictures are exaggerate the size of the rooms, the bed took up most of the space and there was no mirror on the dressing table. We had to ask for robes, new towels as they were stained and a new hairdryer as the one I had, had no chance of drying my hair. The bath and shower needed an upgrade and the water pressure was pretty much nonexistent. There needs to be some improvement or a better reflective price. …
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The location of this hotel is superb. The reception is beautiful and the rooms have been updated. But it’s still a very, very old building. The hallway carpets are filthy and it’s clear some work needs to be done here. I understand hotels in New York are finding it hard to retain and hire staff, and usually I’m accepting of the basic room housekeeping not being done, but cockroaches? That was too much. I have photos but felt like sharing below was too gross.
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Date of stay: December 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I stayed here over Thanksgiving for the Macys Day Parade. Walking distance to Empire State Building, Macys Department Store, Times Square, Rockefeller Plaza and much more. We had a great experience with the staff. Our fist day, one of the young ladies at the desk stowed our luggage for us until we could check in. She also showed us how to use our iPhone map to navigate the subways & busses. Super nice people. Yes, the room was small, but the bathroom was nice sized. The only time we were in the room was to sleep or shower. So much to do in NYC. I enjoyed hanging out at the bar in the evening with Efrain the bar tender. We shared travel experiences and he gave us good pointers on NYC sights to see. Then on checkout day, Chris stowed our luggage again for us while we wrapped up some last minute souvenir shopping and sight seeing. They do not have a full restaurant yet, but plans are in the works along with plans for a roof top bar. Great restaurants close by. The room was clean, we didn’t encounter any bad smells and we would definitely recommend this hotel to anyone. Thank you to all HGU staff.…
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Even by NYC standards, this was an unacceptable and lousy hotel. The room we got was so small, it makes a closet look big by comparison. The room looked dated, the carpet was unclean and the bathroom fixtures were in poor shape. The lobby is dirty, smells of mold and looks like it has not been cleaned in months. The couches look beaten up and have seen better days. The place is understaffed and at night there is only 1 person at the reception counter. Good luck if you need service. We asked for extra pillows and went downstairs to get it. We didn't try the food service since the accommodations were so inadequate and under whelming. Only way I would stay here again, is when you see an airborne bovine.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was small (normal for NYC) and nice. We had one facing the interior courtyard, so it was dark but very quiet. Staff is young and not trained. The place is really understaffed and there's often no one to check you out or help with anything. The breakfast was very poor and overpriced. There is only one helper in the restaurant and she didn't even know how to use the cash register. They took 30 mins to take my order, 20 more mins to come back to tell me they were out of the item I ordered and another 20 mins to get an alternative meal. The housekeeping staff left only one towel for the two of us and when we asked the front desk they explained that this was because we had one bed (lol). Anyway, a fine enough place and convenient but they really need to up their service game.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The first day, as welcoming a big cockroache went down from the ceiling of closet. It walked around the room floor for almost half an hour during waiting for an engineer I asked front desk to send urgently. The engineer caught it and sprayed insect killer around the floor. Just after the work unfortunately, we found second one on the floor of closet. The engineer kindly killed it too. The second day, a ceiling panel at the closet was down and opened to piping area. I supposed the cockroaches came through the area and asked the hotel to close that immediately. The third day, I noticed the ceiling panel down and open again. I asked engineer to come to fix it again. I was very nervous to watch floor and wall in the room continuously for fear of attack by another cockroaches hiding in the room. Is this four-star hotel? It is not the best choice especially for business traveler. as no laundry services available, breakfast only available after 8AM, etc.…
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Date of stay: September 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
I understand that it is standard operating procedure for hotels to ask for credit card to guarantee payment of incidentals. This hotel fraudulently charged my credit card in the amount of $139.00 when I did not have any charge for incidentals. I have been calling the hotel for 3 weeks and they have repeatedly promised to reverse the said 'mistaken' charge. However, said charge has not been cancelled or reversed.
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Date of stay: August 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$216 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand union hotel new york, grand union new york city
FORMERLY KNOWN AS
Hotel Grand Union
LOCATION
United StatesNew YorkNew York CityNoMad / Manhattan / Midtown
NUMBER OF ROOMS
89
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Claim Your ListingHGU NEW YORK $170 ($̶3̶2̶2̶) - Updated 2023 Prices & Hotel Reviews - New York City
Frequently Asked Questions about HGU New York
Which popular attractions are close to HGU New York?
Nearby attractions include Manhattan Skyline (0.2 miles), Empire State Building (0.2 miles), and The Magician New York (0.3 miles).
What are some of the property amenities at HGU New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at HGU New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at HGU New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at HGU New York?
Yes, paid private parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to HGU New York?
Conveniently located restaurants include Bagels & Schmear, Spice Symphony, and Royal 35 Steakhouse.
Are any cleaning services offered at HGU New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HGU New York?
The staff speaks multiple languages, including English, Spanish, French, and Polish.
Are there any historical sites close to HGU New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.9 miles), World Trade Center Memorial Foundation (2.9 miles), and Hamilton Park (2.4 miles).