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HGU New York

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HGU New York
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31 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Milton, Georgia
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in a great location and the rooms are very clean but quite small. I booked three rooms this week for my colleagues-King Standard- for two nights. I was not aware that the lounges/bar/food services are not open and the front desk said they will be open "next week due to a liquor license holdup." That would have... More 

Helpful?
Thank Robert P
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Robert P, Thank you so much for taking the time to write a review about you and your groups stay with us. As a new hotel we appreciate all feedback both good and bad. I am glad to hear that our staff was helpful and that you enjoyed our location. However, It seems that we missed a few marks during... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Recently stayed at HGU NYC and was blown away by their newly renovated rooms. I stayed in one of their Queen Deluxe rooms with a view. It wasnt much walking space within the room but the bed was truly comfy and the window sitting area was really nice. The staff is super helpful especially the front desk. I will definitely... More 

Helpful?
Thank Tarji K
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Tarji K, Thank you so much for your review. I am so happy that you were able to enjoy the new rooms and that our staff was helpful. Perhaps next time you are in the city we can show you one of our larger rooms. We look forward to having you back with us! Best, Sarah More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this newly renovated hotel a few weeks ago. The hotel building is a fine example of the neighborhood's Beaux Arts architecture, and after an extensive interior renovation, it provides you with a perfect combination of modern luxury and classic style. It's right in the NoMad area and within walking distance to major NY attractions.... More 

Helpful?
Thank OlgaSA15
Sarah K, Guest Relations Manager at HGU New York, responded to this review

OlgaSA15, Thank you so much for taking the time out of your day to share your amazing experience with us! I am so thrilled to hear you enjoyed your stay with us and got to appreciate our extensive art collection. I hope you think of us next time you're in NYC! Best, Sarah More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Just got back from an amazing stay at this beautifully newly renovated property. The decor is very trendy but also timeless. I was blown away by the artwork throughout the property, the attentive staff and the new rooms. I would definitely come back next time I am in New York

Helpful?
Thank wander4palmtrees23
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Wander4palmtrees23, Thank you so much for your review and your stunning photos! I truly appreciate your kind words on our newly renovated property. I am glad our staff was able to take good care of you and that you enjoyed our art collection. I look forward to having you back next time you are in NYC. Best, Sarah More 

Sioux Falls, South Dakota, United States
Level Contributor
305 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Explored hotels for a two night stay and did want to pay exorbitant prices. Found this property with great reviews for a reasonable midtown price. I was blown away. The recent renovations have transformed this hotel into one I would call truly trendy. Staff was helpful at every turn. Simply loved it.

Helpful?
Thank Steve S
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Steve S, Thank you so much for taking the time to write this review. As a new hotel we are constantly looking for feedback, and when I read a review like yours I couldn't be happier! It is great hear that our hotel met all of your needs while remaining within your price range. I hope you think of us... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We loved HGU! This hotel is centrally located in a historical building that has been recently renovated. The rooms are very clean & contemporary with lovely C.O. Bigelow toiletries. The bed, towels and robes were super cozy and comfortable. The staff was beyond welcoming and helpful. They have a great lounge area with the most interesting artwork and decor, which... More 

Helpful?
Thank Anne W
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Anne W, Thank you so much for spreading the HGU love! It really seems that you were able to get the full HGU experience while you were here. I am so happy to hear that you enjoyed your room and that our staff was helpful. We look forward to welcoming you back in the near future! Best, Sarah More 

San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on business and was pleasantly surprised. The hotel had a complete remodel (according to the staff, it took 2 years). Great location, clean, nicely decorated rooms and high end touches-- Frette towels and sheets. They host a complimentary breakfast in a cozy sitting room off the library that was very well done (fresh berries, fresh baked goods, tea,... More 

Helpful?
Thank Maria D
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Maria D, Thank you so much for taking time to write this review. I am so happy to hear that our hotel met all your needs! We look forward to having you back with us next time you have to be in the Flatiron District! Best, Sarah More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at HGU New York with my boyfriend. We loved the cozy rooms, especially the beds and pillows which were SO comfortable and the large bathrooms with C.O.Bigelow products! The hotel is beautifully designed and accompanied by amazing artwork on every wall. We were really impressed by the service and kindness of every employee from check-in to check-out.... More 

Helpful?
Thank WindycityGAL82
Sarah K, Guest Relations Manager at HGU New York, responded to this review

WindcityGAL82, WOW! I am so glad that you and your boyfriend enjoyed yourselves at HGU NYC. Thank you so much for the amazing review! We are so proud of our art collection and I am so happy that you took note of it during your stay. I hope that our staff and our amenities will have you coming back next... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I recently had a wonderful stay. I was impressed with the level of luxuries-Frette linens and CO Bigelow products. Next trip, we will spend even more time relaxing in the cool lounge/bar. Our stay was made complete by the hospitable staff. Will definitely return!

Helpful?
Thank Amy H
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Amy H, Thank you so much for taking the time to write a review about us. We really appreciate your positive feedback. We can't wait to have you back here when our Food & Beverage outlets are open! More 

New York City, New York
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I work off hours frequently and typically have to make last minute arrangements for accommodations in the city. It had been some time since I stayed at the Hotel Grand Union now known only as HGU. What a transformation of this classic landmark. It was like stepping back in time to old New York with all the amenities of today.... More 

Helpful?
Thank Racer_X1900
Sarah K, Guest Relations Manager at HGU New York, responded to this review

Racer_X1900, Thank you so much for your great review. It is nice to hear from someone who experienced the hotel before and after the renovation. We have really enjoyed restoring the landmark features of this building while bringing its amenities up to date. I am glad our staff was able to go above and beyond for you during your stay.... More 

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Staying in Midtown

Neighborhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit - spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's paradise where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad. ... more   less 

Additional Information about HGU New York

Address: 34 E 32nd St, New York City, NY 10016-5503 (Formerly Hotel Grand Union)
Location: United States > New York > New York City > Midtown
Price Range: $207 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HGU New York 4*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Odigeo, TravelClick, Agoda, Hotels.com, Travelocity, TripOnline SA and Jetsetter so you can book your HGU New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Union Hotel New York
Grand Union New York City
Hotel Style:
#206 Luxury Hotel in New York City
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