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HGU New York

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Traveler (72)
Room & Suite (175)
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Overview
  • Excellent61%
  • Very good21%
  • Average11%
  • Poor3%
  • Terrible4%
Travelers talk about
“boutique hotel”(16 reviews)
“king suite”(9 reviews)
“new york”(37 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Concierge
Dry Cleaning
4 Star Hotel
All hotel details
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Rooms
Jun 12Jun 13
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1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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226 results
Traveler rating
139
42
29
8
8
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Time of year
LanguageEnglish
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139
42
29
8
8
Show reviews that mention
All reviewsboutique hotelking suitenew yorkthe empire state buildinglounge barlarge bedcool vibewonderful staycomplimentary coffeewalking distancesubway stationlovely roomcomfortable stayhotel guestsgood sizeexcellent locationcontinental breakfast
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1 - 5 of 226 reviews
Reviewed 3 days ago

Glad we chose the HGU to be a bit closer to uptown and downtown for our first trip to NYC. The location was midtown, but felt like it was away from the regular midtown fair, almost secluded, if that's even applicable in Manhattan! We opted...More

Thank northvanmike
Reviewed 1 week ago

Good location, nice (but small), tidy room. Friendly staff. No gym directly in the hotel, but option to use a gym two doors next on 32nd street. Did not check the restaurant, but seems to be a popular place also for local people.

Thank GregorPAF
Reviewed 2 weeks ago

This unique boutique hotel was an absolute joy and a hidden gem in the city. The staff was VERY friendly, especially Danielle, the front desk clerk, and Jason, the bartender at the indoor bar. The decor was modern, the bed was extremely comfortable and the...More

Thank Wendi L
Response from Psoto1227, Manager at HGU New YorkResponded 2 weeks ago

Thank you so much for your review. We are so thrilled to hear that you LOVE our hotel and everything about it. We hope this means we will be seeing you more! Once again, thank you so much for your positive feedback.

Reviewed 2 weeks ago

I found this hotel a bit quirky and very European in ambiance. My limited interaction with staff was pleasant enough -- though the woman who checked me in was somewhat aloof. Not rude exactly, but clearly I wasn't her main concern. Standard King Room was...More

1  Thank Stacey E
Reviewed April 19, 2018 via mobile

Very very sorry but all I am allowing my self to give is 1 *. We stayed here with my wife for 11 nights, booked direct with the hotel, no agencies or online providers. Price ? per room per night? 300 $!! no breakfast included....More

3  Thank Mihalis R
Response from Psoto1227, Manager at HGU New YorkResponded 4 weeks ago

Good Afternoon, Thank you for choosing HGU New York City hotel. I apologize for the unsatisfying experience of your stay at the hotel. I've understand you had higher expectations and I would of loved to meet you in person. Unfortunately I've did not receive any...More

View more reviews
Most Booked Properties in New York City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
$223 - $498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#131 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Details
Price range
$223 - $498 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#131 Luxury Hotel in New York City
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (72)
Room & Suite (175)
Dining (25)
Business Center & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit - spectacular skyscrapers
like the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's paradise where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
brittvlr
January 8, 2018|
AnswerShow all 5 answers
Response from pageporter | Reviewed this property |
Request a room on a high floor. My room was on the 10th floor. Didn’t have any real issues with noise.
0
Votes
Adam123S
September 2, 2017|
AnswerShow all 4 answers
Response from Psoto1227 | Property representative |
Hi Adam123S, The King Standard is appx 20 sq feet smaller than the King Deluxe. If you have any further questions please feel free to let me know!
0
Votes
Lows28
August 7, 2017|
AnswerShow all 2 answers
Response from Psoto1227 | Property representative |
Dear Lows28, Our checkout time is at 12pm. Depending on availability we can offer a complimentary late check out at 1pm. When you arrive please inquire with the front desk. Best, Sarah
0
Votes
Room Tips
"9th floor at the back of the hotel was quiet."
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"I would upgrade to the deluxe suite unless you are traveling alone or only sharing the room with one other..."
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"back side of the building is quieter, but my street side rooms I've stayed in was fine - they must have..."
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"I recommend room with street view, and lower level rooms are quieter."
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