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HGU New York

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34 E 32nd St, New York City, NY 10016-5503
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$188
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Traveler (154)
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Panoramas (27)
Room & Suite (158)

About

#225 of 531 hotels in New York City
Location
Cleanliness
Service
Value
The striking Beaux-Arts structure that is HGU New York has welcomed countless guests since 1905. Ornate plaster ceilings tell of legendary parties and infamous patrons of old, while 89 rooms and suites offer luxury and modern convenience. Restful sleep is paired perfectly with an intoxicating art collection throughout the rooms, corridors, and living spaces; each corner a destination of possible repose or reverie. Derived from the style coveted by the leisure and business set, HGU New York awakens all senses and consistently impresses. This is not Midtown; this is NoMad.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Restaurant
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Paid private parking nearby
Wifi
Breakfast available
Vending machine
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Doorperson
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Mid-range
Languages Spoken
English, French, Spanish, Polish
535Reviews38Q+A66Room tips
Traveler rating
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Popular mentions
EllieGrapesoda wrote a review Jan 3
Winnipeg, Canada72 contributions63 helpful votes
Positives: friendly staff, great location, reasonable price, quality shampoo/conditioner. Negatives: If you are looking for a luxury small hotel, this is not the place. The rooms are tired, area rug under bed was worn out with ripped edges, main area carpets are stained and not well kept in general. This is a 3 star at best. As long as you know what you are going into it's a fine place to stay but if you are expecting a luxury boutique hotel you will be disappointed.
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Room Tip: Our view was a brick wall, not sure about the other rooms
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Kristin B wrote a review Dec 2021
80 contributions43 helpful votes
When you reserve a «small luxury hotel» you expect some luxury. No one greeting you at the door, you take you luggage yourself in a tired elevator. The halls are narrow and need paint. The room is Ok although the bathroom is freezing cold. There is a note that the hotel has shortage of staff and you have to ask for cleaning of the room. The next day we ask for new towels, but the dirty towels are still in the tub when we return in the evening. The next day we get towels and cleaning ! No possibility for breakfast in the hotel, only a cup of coffee in a paper mug (cannot charge the room) and a croissant. This hotel should not be member of Slh as guests expect a higher standard.
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Date of stay: December 2021Trip type: Traveled as a couple
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Isaac B wrote a review Dec 2021
New York City, New York9 contributions
Coming in from Amtrak the hotel is close to Penn Station but far enough that you don't get that Penn Station vibe. The atmosphere in the hotel is chic and the Artwork is world-class. I was happy to see a crowd of people in the hotel bar when I returned from dinner.
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Date of stay: December 2021
Value
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Trip type: Traveled on business
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Laura M wrote a review Dec 2021
Toronto, Canada3 contributions2 helpful votes
Yes, the hotel room is small, and the deluxe king rooms don't have any natural light, but it is New York. You aren't spending much time in your room other than to sleep and shower. The space was fine for me and my travel partner. We were in room 201. On our 3rd night we came home late and discovered water all over the floor. It likely was leaking down from the unit above and through the closet. They called the building engineer who came by to assess the situation. He was lovely- Thanks Doug! Our clothes were wet and we had to hang them in the bathroom for the night as the hotel was booked up and we could not move that night. Completely understand. The next day we were moved, and upgraded! to a King Suite which was very nice. The hotel comped one of our nights to offset the price of dry-cleaning our clothes. They really went above and beyond to make sure we were comfortable. Overall, great hotel in the heart of the city. Easy to walk anywhere and hop on multiple subway lines. Very clean rooms and comfortable beds. I would stay here again.
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Date of stay: December 2021
Cleanliness
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Albert wrote a review Oct 2021
Los Angeles, California408 contributions196 helpful votes
+1
I already published a review about my experience at the hotel a while ago. And that experience was not really good. Because of super high rates for all hotels in NYC this time, I decided to risk and booked HGU again because its rate was one of the lowest for 4 stars hotels during the dates of my trip. This time I booked a different type of room. Last time it was a Deluxe King Room, which was facing inside of the building which did not let any daylight come to my room, plus, the room was catastrophically tiny! This time before actual booking, I contacted the hotel and asked them to give me the biggest room they have with a street view on a high floor. To accommodate this, the front desk person told me to pick a Standard King Room and according to him all Deluxe King Rooms at the hotel face inside, and regular King Rooms face outside. Plus, the guy told me that a King Room is actually a little bigger than a Deluxe room (on Booking.com its size is listed smaller than a Deluxe King Room) because there is not a built in closet, but just closet furniture with some little extra space (like a small bed) near the window. I followed his advice and booked a Standard King Room. At the day of my check-in I got a room on the 4th floor, which was not a high floor like I requested. Of course, because it is a low floor it was pretty noisy in the room during the day, it is New York after all. Yeah, there was a cute little space near the window, which I liked and I was totally fine with furniture for my clothes, which was the right size. But even these did not solve the problem of a catastrophic small room size! I barely had any space there! Everything was next to each other, the paths between things were super narrow. My big piece of luggage almost blocked my way to the bed, and there was no space in the room to hide it away. The room’s design was almost the same like in my previous Deluxe one and I find this design very simple, but it’s okay to feel comfortable in the room. The bathroom in my room was also super tiny, it looked exactly the same like in my previous Deluxe room. The bathroom amenities were of a good quality. The housekeeping service was by request because of COVID. I never requested to clean my room, but every single time I needed clean towels I got them fast. Wi-Fi was also working very fast. I had the same issue with the small and super slow elevator. And again I did not like the rule about locking the front door after 10 p.m. You can not use a key to open that second front door, you have to ring a bell and wait until the front desk person opens it for you. Once I had an issue and had to wait outside for 1 min until the door was opened. Finishing up this review, I can tell you that from my point of view, this hotel is not a 4-star one. It totally fits to a 3-star, but 4… meh. It’s so far from 4 for so many reasons. The price they request for a tiny basic looking room… Overpriced! It should not be more than like $80 per night after all taxes. Honestly, if this hotel’s room price is over $100, you are getting ripped off! Do I recommend this hotel for a stay? Yes, if you travel alone and the price is under $100. If there are 2 of you or more I would recommend to pick a different hotel with bigger rooms.
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Date of stay: September 2021Trip type: Traveled solo
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PRICE RANGE
$135 - $383 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand union hotel new york, grand union new york city
FORMERLY KNOWN AS
Hotel Grand Union
LOCATION
United StatesNew YorkNew York CityNoMad / Manhattan / Midtown
NUMBER OF ROOMS
89
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Frequently Asked Questions about HGU New York
Which popular attractions are close to HGU New York?
Nearby attractions include Manhattan Skyline (0.2 miles), Empire State Building (0.2 miles), and The Magician at the NoMad Hotel (0.3 miles).
What are some of the property amenities at HGU New York?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and dry cleaning.
Which room amenities are available at HGU New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at HGU New York?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at HGU New York?
Yes, paid private parking nearby, secured parking, and valet parking are available to guests.
What are some restaurants close to HGU New York?
Conveniently located restaurants include Spice Symphony, Bagels & Schmear, and Norma.
Are any cleaning services offered at HGU New York?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at HGU New York?
The staff speaks multiple languages, including English, Spanish, French, and Polish.
Are there any historical sites close to HGU New York?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (2.9 miles), World Trade Center Memorial Foundation (2.9 miles), and Hamilton Park (2.4 miles).