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Gild Hall - A Thompson Hotel

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15 Gold Street, Main Entrance on Platt Street, New York City, NY 10038
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Gild Hall - A Thompson Hotel
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1,180 Reviews from our TripAdvisor Community

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Carmel, California
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had a two night stay in New York on short notice and there were zero rooms anywhere. Found one night at the Gild Hall and even at reduced price was $ 600.00 Had no choice but really enjoyed my stay. Suite was amazing and such fine finishes. I would stay again but only for a special occasion.

Helpful?
Thank Indyboy_10
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband & I recently spent the weekend in NYC & stayed at Gild Hall. It was an incredible experience from check in to check out. The front desk gentlemen David & Rob were very professional with great personalities & could not have done better with their recommendations. Our room was ready when we arrived earlier than expected. The room... More 

Helpful?
Thank Mcooper2016
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Mcooper2016, Thank you for much for your kind review and I am thrilled to know you enjoyed your time with us! David and Rob are certainly wonderful and a great part of what makes our hotel wonderful. I am also happy you enjoyed the room and we are excited to welcome you back so that you can experience our... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived late so had dinner in the hotel restaurant. The waiter seemed a bit dismissive and uppity....but we enjoyed the food a lot so we pretty much ignored him. The decor in this hotel is fabulous! Plaid wool throws, dark wood, leather, old photographs. It you like sleek and sparse, this is not the hotel for you.

Helpful?
1 Thank Kimberly R
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Kimberly R, Thank you for your wonderful review! I am sorry about the issues you experienced at Felice and we will discuss with the team. I am so happy you loved our decor and we look forward to seeing you again soon. Kind regards, Jonathon Goldberg Hotel Manager More 

Toms River, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was very nice the front desk was wonderful the room was very nice and comfortable and quiet We stayed on Christmas day so the restaurant was closed but we have eaten there before great pasta and wine Thank you for the champagne

Review collected in partnership with this hotel

Helpful?
Thank macgreen23
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear macgreen23, Thank you for spending Christmas with us! I am so happy to know you enjoyed Felice in the past as the food is so wonderful! I hope to welcome you back soon and please feel free to contact me directly at jgoldberg@thompsonhotels.com to assist with your next stay! Kind regards, Jonathon Goldberg Hotel Manager More 

Zanesville, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff here is incredible. Was by far the most cost effective hotel in the city. Only a few minutes walk to the metro and so much more. I can't wait to come back and bring my brother! Thank you for being such amazing hosts for our last minute stay!

Review collected in partnership with this hotel

Helpful?
Thank sarahpD4316MQ
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear sarahpD4316MQ, Wow! Thank you for such a great review, we are so happy to know you enjoyed your time with us! We can not wait to welcome you and your brother back and please feel free to contact me directly at jgoldberg@thompsonhotels.com so help with your next stay. Kind regards, Jonathon Goldberg Hotel Manager More 

Tonsberg, Norway
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location. Close to the metro stop Fulton Street which connects with several lines. The hotel itself is very handsome, with an inviting bar and attached restaurant. I really like the dark wood and fancy leather wibe. The check-in staff is very helpful and these people really go out of their way to make sure... More 

Helpful?
Thank darkbuttons
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear darkbuttons, Wow thank you so much for the wonderful review! I am so happy that the staff was able help you celebrate the holidays as we strive to make it your home away from home whenever you travel. We really hope to see you again and we will have some extra soaps for you to enjoy!! Kind regards, Jonathon... More 

Glasgow, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What can I say about this hotel that has not already been said? It's a lovely hotel with lovely people working in it. The rooms are big and comfortable, the beds are if anything far TOO comfortable, you don't want to get out of them in the morning! The pillows and linen are lovely. The reception staff are fantastic, all... More 

Helpful?
1 Thank Wilms4467
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Wilms4467, Wow!! Thank you for the wonderful your review and your loyalty. I am sorry that our weirdly mild winter made your Christmas Eve a little different but we put our twist on it! You are correct our location is ideal and easily walk able although Times Square would be rather far... I hope to continue to welcome you... More 

Staten Island, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I checked in a few hours ago. We were greeted at the front desk by Robert P, Violet and Paulina. The 3 of them could not have been more attentive or courteous. They answered all of our questions and handled any requests with a cheerful manner. We haven't even left yet and are already talking about coming... More 

Helpful?
1 Thank Frank D
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Frank D, I am so happy to know your initial impression with Paulina, Rob and Violet already have you wanting to come back as they are key to our success. Please feel free to contact me directly at jgoldberg@thompsonhotels.com to help with your next booking. Many thanks, Jonathon Goldberg Hotel Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

I stayed here for work and LOVED this hotel. The rooms were very clean and recently updated. The staff was extremely helpful with anything I needed and I spent an entire afternoon in the restaurant downstairs drinking tea, writing, and eating off of a cheese board. My waiter was wonderful as well. The beds were very comfortable and the closet... More 

Helpful?
Thank AngelaRoberson
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear Angela R, Thank you so much for your kind words! I am thrilled to know you enjoyed our hotel and loved relaxing in Felice while doing some work. We are happy to announce we are refreshing our rooms this month and look forward to welcoming you back and please feel free to contact me directly at jgoldberg@thompsonhotels.com to assist... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 5 weeks ago

Will definitely stay here again when in the city. Great location, friendly staff, I especially liked the complimentary prosecco ! Rooms are clean and overall ambience of hotel is very pleasant. Nothing but positivity

Review collected in partnership with this hotel

Helpful?
Thank colleenachiu
Jonathon G, Manager at Gild Hall - A Thompson Hotel, responded to this review

Dear colleenachiu, Thank you for your kind comments and I am thrilled to know you loved the hotel. We look forward to welcoming you back and please feel free to contact me at jgoldberg@thompsonhotels.com for your next stay with us. Kind regards, Jonathon Goldberg Hotel Manager More 

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