Absolute perfect stay. Not a single thing I can fault. Great location, hotel is very clean and stunning lobby. Can be a bit lively at night round the hotel but no noise when in the room. A hotel full of charm and character. Just what you want as a tourist. Thank you to all the staff and we will see you again hopefully.
Busy hotel in midtown, small room (typical NYC), really basic amenities (byo toiletries) and forgetful housekeeping. Room was tiny we couldn’t unpack. Strong showers pressure was nice at the end of long day exploring NY. Check in/out was smooth though and location was great with many food options. I would stay somewhere else with bigger room next time a little farther away from the hustle and bustle
We stayed here for 8 days in September from UK. The hotel is in a perfect location with the main subway being a few minutes' walk away. The staff are very helpful and friendly, and the taxi back to the airport can be booked with the concierge so that you get a safe taxi ride (ALWAYS USE AUTHORISED VEHICLES TO AND FROM JFK). The staff were unbelievably good with customer service when I booked the room and gave us a room with direct view of the Empire State building AND the Chrysler which was top drawer!! The foyer is gorgeous with its Art Deco decor BUT some of the corridors and our room was a little tired. However, for the price it was totally acceptable. Staff always on hand for assistance, room always cleaned properly each day, cash machine, coffee counter in reception and security with who is coming in and out of the hotel. There is a restaurant in the basement, a diner on ground floor and a bar also. I would totally recommend the New Yorker.…
The New Yorker was an excellent place to stay at. The location made it very easy to get around NYC (the E line subway station is literally steps away). The housekeeping kept our room clean and even provided a fridge upon request! The front desk people were always willing to help at a moment’s notice when something went awry (my room key stopped working but they more than helped me out here). The security was phenomenal and made me feel very safe at the hotel during my entire stay there. The doorman was always polite and welcoming towards all guests of the hotel. In short, the New Yorker Hotel is a great hotel to stay at, in a premium location right near mass transit, the Empire State Building and Madison Square Garden. I HIGHLY recommend the New Yorker to anyone visiting NYC!!…
They lost our booking as part of a large group stay. Then finally got a room only to be told it's the wrong room, so had to sit in the room whilst the staff made their way slowly to the room. No idea why this took.pvet 40 mins to sort . Hotel is terribly dated with poor facilities.
I thoroughly enjoyed my stay in this wonderful art deco hotel, with stylish details in room and public spaces. Very convenient location in central Manhattan with great views from higher stories. Spacious common waiting space in lobby. Sufficient elevators and no waiting. Staff was very friendly and helpful. Amenities including internet excellent; room cleaned every day.
Booked here to celebrate my husbands 60th - first time visit to NYC and couldn't have picked a better location. Checked in easily, however was disappointed with room size and lack of view, then at 11pm House keeping opened our door (luckily had safety bar on) and asked why we hadn't checked out! So you may wonder why I've given it a high rating.....its how the manager dealt with my concern the following day - he apologised for intrusion and when I said I was disappointed with lack of view he said leave it with me. Put our luggage in storage (complimentary) whilst we went and explored. Upon our return he had upgraded us to a fantastic room with spectacular views from 2 windows - empire state, chryslar, new world trade centre etc - it absolutely made our stay so special and will definitely return to that hotel. The comments about it being dated.....its an original art deco hotel with lighting, lifts etc accordingly - change those and you'd spoil the whole ambience of what is a brilliant hotel…
Art deco style Hotel, lobby really nice but when we got out of the lift my first thoughts were , where have we come it looked so dated and carpets needed renewing. The room was really small with a narrow cupboard with 4 coat hangers in for clothes. The positive side is that the bed was extremely comfy along with the pillows so we had excellent night's sleep which helped. Location is brilliant near Madison Square Gardens and not too far from Times Square.
The room was clean, the staff was very polite and helpful. Lovely receptionists were at their best, so much of assistance. God bless them. Quite and a lovely restaurant with a lovely atmosphere. Pity the stay was too short.
Mohammed at the front desk was so helpful. I was several hours before checkin and had some calls to make and needed a quiet place. Mohammed was able to get me into my room early for a reasonable early checkin fee and I was able to get my work done! In addition, the room itself bears a review! I stayed in a room that was a suite with a PATIO! In NYC! View of the Empire State Building from my beautiful outside perch. Best hotel stay ever in NYC!