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Hilton Garden Inn New York Times Square South

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326 W 37th St, New York City, NY 10018-4208
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (209)
Room & Suite (104)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn New York Times Square South
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#133 of 517 hotels in New York City
Location
Cleanliness
Service
Value
Travelers' Choice
Just 0.2 miles from the Javits Center and Times Square, Hilton Garden Inn New York Times Square South puts you at the center of business interests and famous New York City attractions. Our new, welcoming hotel is 10 miles from La Guardia Airport and convenient to the subway and bus and taxi services. This stylish NYC hotel provides guest rooms with complimentary WiFi and workstations with ergonomic chairs. Take advantage of the complimentary fitness center, complimentary morning coffee plus evening room service for those times you need to focus on that presentation. The 24-hour Garden Market has snacks for late-night cravings. Weekends are for resting your laptop in the room safe. Linger over Italian cuisine at our restaurant, then check out New York’s cosmopolitan vibe. Hilton Garden Inn New York Times Square Southis less than 0.25 miles from the Empire State Building, Madison Square Garden, High Line Park, Macy’s Herald Square and the Broadway Theater District.
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Room & Suite (104)104
Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
24-hour security
Baggage storage
Secured parking
Wifi
Restaurant
Breakfast available
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish, Chinese, Portuguese
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
422Restaurantswithin 0.3 miles
96Attractionswithin 0.3 miles
689Reviews47Q+A60Room tips
Traveler rating
  • 416
  • 179
  • 48
  • 24
  • 22
Time of year
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Popular mentions
lucyhew36 wrote a review Jun 2020
Harpenden3 contributions8 helpful votes
It’s been 3 months since I stayed at the Hilton with my partner and we still have not received our deposit money of $150 back. We have gone back and forth with the hotel manager who has told us the money is lost in “limbo” and they have no idea where it has gone although they told us they 100% have given the money back. Cannot show any receipts for the money being sent back to our bank account but can show receipts for the money they have taken from us. Will never be staying at a Hilton hotel again.
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Date of stay: March 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Rosario Bianchi, General Manager at Hilton Garden Inn New York Times Square South
Responded Nov 2, 2020
Dear Guest, Thank you for your feedback. I apologize for the lack of communication however the hotel has attempted to get this resolved for you on several occasions. The unfortunate piece is that the hotel, upon the guest checking out, has no control on when the funds are relinquished back to the guest. We apologize again for the frustration and we empathize. We appreciate the opportunity to have you stay again. Warm Regards,
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Carlos G wrote a review Mar 2020
Dallas3 contributions7 helpful votes
Very Good Location and Hotel Quality up to the Hilton Garden Inn Standard. However, very shocking when the person in charged named: James Cirillo Call and Tell You: “You have 6 minutes to get out or I will charge you $100”. Hotel was empty and I understand he needs to enforce the check out policy. Still, that is not a profesional way to communicate with customers and it is not acceptable.
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Date of stay: March 2020Trip type: Traveled with family
4 Helpful votes
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Response from Rosario Bianchi, General Manager at Hilton Garden Inn New York Times Square South
Responded Nov 2, 2020
Dear Guest, Thank you for your feedback and appreciate your review. We have reviewed the feedback with our team and will ensure we deliver a better message to our guests. Thank you for staying with us! Warm Regards,
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ckasky1 wrote a review Mar 2020
Baltimore, Maryland7 contributions5 helpful votes
We stayed only Saturday night after seeing To Kill a Mockingbird. It’s close to everything and an easy 15 min walk to the theater. Staff is friendly and helpful. The room was clean and comfortable. There is no valet parking but the garage right across the street is $50 for 24 hours, which isn’t bad.
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Date of stay: March 2020
Rooms
Location
Service
1 Helpful vote
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Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded Mar 9, 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
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lrvineberg wrote a review Mar 2020
Montreal, Canada1 contribution1 helpful vote
I was looking for a safe, clean, quiet place to stay for one night. Really liked this place and would certainly come back. Staff were authentically kind and helpful while also giving me lots of space.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded Mar 9, 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Read more
Mostbeautifulcity wrote a review Mar 2020
Japan38 contributions42 helpful votes
Great location in Midtown, close to Penn station and all Broadway theaters. Hotel staff was very helpful. King size bedroom was big, quiet, and very comfortable. Cleaning is done everyday. Coffee maker, fridge and microwave oven were very useful. I had a wonderful stay and would definitely come back.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from Freedom64246233403, Manager at Hilton Garden Inn New York Times Square South
Responded Mar 4, 2020
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Read more
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PRICE RANGE
$134 - $537 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Midtown West / Garment District
NUMBER OF ROOMS
250
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Frequently Asked Questions about Hilton Garden Inn New York Times Square South
Which popular attractions are close to Hilton Garden Inn New York Times Square South?
Nearby attractions include Mission Escape Games (0.1 miles), Style Room NYC Shopping Tour Experiences (0.3 miles), and Shop Gotham NYC Shopping Tours (0.2 miles).
What are some of the property amenities at Hilton Garden Inn New York Times Square South?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Garden Inn New York Times Square South?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn New York Times Square South?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn New York Times Square South?
Yes, paid public parking nearby and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn New York Times Square South?
Conveniently located restaurants include Liberty Bagels Midtown, Best Bagel and Coffee, and Il Punto.
Are there opportunities to exercise at Hilton Garden Inn New York Times Square South?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn New York Times Square South?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hilton Garden Inn New York Times Square South?
The staff speaks multiple languages, including English, Spanish, Chinese, and Portuguese.
Are there any historical sites close to Hilton Garden Inn New York Times Square South?
Many travelers enjoy visiting The National 9/11 Memorial & Museum (3.2 miles), World Trade Center Memorial Foundation (3.2 miles), and Hamilton Park (1.6 miles).
Is Hilton Garden Inn New York Times Square South accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.