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Everyone treated us like absolute royalty there: from Roman at the door who super-enthusiastically grabbed all our heavy luggage to Hector who found us a room on a super high floor (as we requested) to Julia E. (formerly in their sales dept.) who left a...More
We really enjoyed our stay at the James Hotel. The hotel was clean, trendy, and in a great location. The check in staff was professional, friendly, and very helpful. We were upgraded at check-in which was a welcoming surprise. The furnishings in the room were...More
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4 Thank Denise C
Response from Trang P, Director of Front Office Operations at The James New York-NoMadResponded August 17, 2017
Dear Denise C,
Thank you for the 5 stars review! We are thrilled your stay with us was so outstanding and appreciate your kind words on our accommodations and staff. We look forward to your next stay!
This is a charming hotel with great staff. From housekeeping staff I didn't get to meet to Jose at the front desk, they are top notch. I felt well cared for. The room was clean if on the small side. I loved the bath products...More
This was a great business type stay As soon as I pulled up, Roman at the front was enthusiastic and attentive, waiting to assist...he made my experience with luggage and parking super easy, and then check-in was seamless. I was in my comfortable room within...More
We were there this past weekend for our 25th anniversary. The hotel was refurbished within the past year, and they did a good job. The bed ( and pillows) were very comfortable, and a very nice full shower. The staff is very friendly and helpful....More
There's supposed to be! Make sure you ask if the room is on a floor that's still being updated. When we stayed, the 4th floor wasn't ready yet so the rooms weren't fully equipped. It took forever to get a response (if at... More
There's supposed to be! Make sure you ask if the room is on a floor that's still being updated. When we stayed, the 4th floor wasn't ready yet so the rooms weren't fully equipped. It took forever to get a response (if at all).